We have been with Alpert Vision for at least 15 years and now that he retired. We're with…read moreWoodlandHills vision care optometry. My kids just recently got contact lenses again and had their eyes checked, The experience was amazing. Phenelupe was super nice. I've known her for many years. She's very knowledgeable makes you feel at home and super kind with a big smile. Couldn't be happier if you get serviced by her you in great hands.

Been a patient of this practice for years. Friendly staff both Dr Eisenberg and Sona made by visit…read morerun smoothly. They also have amazing options for glasses and sunglasses.

Just the worst experience @warbyparker . Went to replace a broken pair of frames and was informed…read moremy prescription had expired and I would need a fresh eye exam. I said okay and made appointment for the following day. I arrived 6 mins late for the exam and was informed that because I was outside the 5 minute grace period they would have to reschedule me. Mind you I only really needed to replace the frames as the lenses were still good. I walked out since this is not customer centric. @warbyparker is not the only eyeglass game in town. I'm taking my money elsewhere.

Everything went well! Everyone in my family gets glasses from Warby Parker and they are great! If…read morethere is a problem, exchanging or having them correct a lens or frame is so easy! We love Warby Parker!

Dr Park is the best eye doctor in the VALLEY. She cares for her patients. She is also very good,…read moreand she knows her stuff. I have had near sightedness for a long time, and she found the perfect lenses for me in only 5 minutes of looking at letters! She also gave me eye drops that will help my redness in my eye go away. And it is already working! She knows more about my or even your eye than you do yourself. I did not even know my eye had a freckle in it! But this is only for dr park. Hence the 5 stars. The employees, and basically everyone else is very slow. Kid tried on a pair of glasses and it took 20 minutes for them to say they were too big. Overall literally took double the amount of time getting glasses than the appointment. Dr Park is the reason this place isn't shut down. Keep up the good work, and thank you for the service!

Wish I read these reviews before coming here to this location. DO NOT GO HERE!!!!!…read more There are other LensCrafters locations that are so much better - save yourself the trouble. The front desk workers are absolutely awkward and unhelpful (except for Heather, white young lady with black hair), the doctors are just rushing their appointments/giving out incorrect prescriptions, & the manager (maybe Jenn? Older white lady with blonde curly hair) has the most horribleeee attitude. I've spent 4 weeks back and forth due to being give the wrong prescription, scratched glasses, and only to come out with "you should've bought the protection plan I don't know what to say". Will be emailing corporate as well to make sure this is known about this location.

This newly opened place is filled with different Sunglasses in styles that aren't typical. If you…read morelooking for special glasses that are unique, this is a place to come check out. Apparently the styles here are different from the store on Larchmont, according to the salesperson they change depending on the location of the store. The staff are both super friendly and are more than willing to help or answer any questions you might have. My wife purchased a much needed eyeglass case for shades at a reasonable price. The average price for shades was around $50, which isn't bad for a unique style.

Great service from the two workers that were there. There's a huge selection of good quality…read moresunglasses and I can't wait to come back for my second pair!

they are so nice and helpful, Helping me about my mom…read moresunglasses, very professional , thank you

Optical universe was an Amazing experience. Fast and…read moreReliable. Had my glasses fixed in less than 2 hours.

Lord of optic is the best !!! I swear I was having trouble with my glasses and went to 9 different…read morelocations... 9! The moment I landed at my 10th stop my man Emad literally took my problem and handled it !!! Took him 15 minutes to fix a problem that nobody else could do. That's the type of business you wanna go to! The dedication the type of boss man that can be honest and tell me how it is.. he told me that it would be a challenge but that there was a good chance he could fix the problem. I went with my intuition and I'm glad I did because I almost gave up on my glasses that I spent $500 on :/.... Anyways! My man over here made it happen and I loved it! Don't use anyone else other than LORD OF OPTIC in the topanga Mall! & " that's the bottom line.... Cuz STONE COLD SAID SOOO! "

Complete waste of my time. I was told to come into the store, only to find out there was absolutely…read moreno reason for me to be there. A simple phone call could have saved me the trip. Overpriced as well If you value your time, I'd think twice before visiting this location. My experience showed a complete lack of communication and consideration for customers. There are too many other places to buy sunglasses to deal with this level of disorganization. I won't be back.

They keep your appointment moving fast. One thing I liked is that they allowed me to choose and…read morelook at frames on my own; then when I was ready they helped e check out. My glasses were done faster than the 10 day time frame.

Bought two pair and they have completely fallen apart. Called and asked for a manager to call back…read moreand never heard back. The glasses are cheap plastic and they give Plastic cases with no cloth. I just called and nobody answered.

Very helpful friendly nice guy working there. Ask for Cody…read more Didn't try to pressure sell me. I'll definitely go back.

-5 STARS I visited the store to make a return and was…read moreextremely disappointed by the level of customer service I received. When I arrived, there were two employees assisting a single customer who was making a purchase of more than $2,000. An employee named Arien (I assume this is his name as it was on the return receipt, but could very well be the other employee working) asked what I needed, and I told them I was there to make a return. I was told they would help me in a few minutes. After waiting about 10 minutes, Arien thanked me for my patience and again said they would be with me shortly. I explained that my return would only take a few minutes, but they continued assisting the other customer without helping me. Another 10 minutes passed, and instead of assisting me, Arien suggested that he could CALL ME when he finished with the larger purchase so I could come back later! I was genuinely shocked by this response and again explained that my return would take only a few minutes. It's important to note that the other customer wasn't even checking out yet--they were still browsing frames while both employees spent the entire time cleaning, adjusting, and preparing glasses. At one point, the customer himself even told the employee that it was okay to help me with my return first, but the employee still refused. After waiting approximately 25 minutes, and only once it was obvious I was becoming frustrated, the employee finally processed my return. The transaction took less than five minutes. When my return was complete, the other customer was still browsing and had not yet finished selecting frames. Prioritizing the potential value of one customer's purchase over providing timely and respectful service to another customer is unacceptable. Every customer deserves to be treated with the same level of professionalism, regardless of whether they are making a large purchase or a simple return. This experience was frustrating, dismissive, and far below the standard of customer service I would expect.

My wife and I stopped by this luggage store inside Westfield Topanga mall yesterday. This store is…read moreon the first floor next to Nordstrom. We saw they were having a sale and my wife saw a Minnie mouse luggage for our daughter so we came to look at it. The lady working was very nice to us and she speaks Spanish so it was easier for my wife to communicate. This store also sells sunglasses too so I looked at their Oakley selection. The price of the luggage was reasonable so my wife got it.

We came in specifically to look at sunglasses. Sharine was very patient and friendly as she showed…read moreus several different types of sunglasses. We did end up buying one.

Lens Crafters and Costco Optical can't hold a candle to Ferris Optical if you're looking for…read moreaffordable glasses/lenses!!! I highly recommend Ferris and Carlos, the owner... Carlos bent over backwards to get my glasses quickly back to me. He is a great guy with a great family-owned business!!!

Great experience. Saw one of their flyers and I called him and went to his store. I've had problems…read morewith my progressive glasses for years and when I explained to Carlos how I wanted my prescription to be, he listened and took his time to figure out what I wanted and VOILa Glasses were ready the following day which was super awesome and I was super happy with it. Awesome experience, very nice guy and I would Highly recommend him. Thanks a bunch MR. CARLOS I appreciate u!