My felines are treated like royalty at this vet! The staff is purrfect and the docs are so caring and knowledgeable. One of our kitties is 17 and they handle her tenderly and help her with her arthritis. "Litter"ly a wonderful experience! read more

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I've trusted Dr Dyer with all of my pets for almost 20 years. He truly cares and is the absolutely best!

I took Trigger, my German Shep mix, in for his annual check-up and a vaccine renewal on 04.21.2022 and we saw Dr. Duval. I am once again blown away by the service at this office. As soon as we checked in, we waited less than a minute and were brought back to a room and the exam started. Our vet tech was incredibly friendly and seemed to know all the tricks to get my nervous dog to calm down and settle in the exam room. My dog jumps a bit when he gets worked up, and unlike my previous vet, no one here got upset with him or with me for his behavior but seemed understanding which made me feel significantly more at ease. Our previous vet would require my dog to be muzzled because of his size and breed. This usually just caused more problems because my dog has never been aggressive or bitten anyone and the extra restraints just caused him to get more anxious. Here, no one has ever suggested muzzling him, and even managed to get his toenails clipped without any issues. Once again, I was never pressured into getting any kind of service and was offered literature on all the vaccines we updated. Dr. Duval was incredibly patient in explaining all the different vaccines and the follow-up needed on a new vaccine we opted for. In addition, they provided me paperwork for a rebate on the medication we got Trigger for his flea/tick/heartworm. Overall, I am happy to recommend Countryside to all my friends and families with canines. read more

Dr. Dyer was phenomenal. We got an appointment the same day we called after our first vet clinic wasn't able to help us. Dr. Dyer was able to examine all of my pets, booster their vaccines, and provide the necessary documents to get them across the border. If you're taking your pets overseas, GO SEE DR. DYER! We were able to cross the border, no problems. It was a miracle because we had to leave the very next day. We couldn't have done it without Countryside Vet Clinic! -COVID precautions: no waiting room inside, they come to your car to collect your pets and bring them back. Everyone wears masks. read more

I recently took my kitten to be neutered and was very nervous about the whole process. The staff were so friendly and thorough, it put my mind at ease. read more

I spent 200$ on an appointment only for this clinic to not be helpful and for me to go to a vet in Fairfax and have it cost 23$. never coming here again. read more

I have been going to Countryside Vet now for several years. I have Dr. O'Sullivan as my Veterinarian for my dog Monte. He is extremely through, and what I like about him is.... many of the older Vets which I have used in the past, are of "Old" school. Lots of things have change in the CARE of your dog/Cat, and I feel many of the older Vets have not kept up with the changes... A prime example is in the food. Many older Vets offer food which has Corn and Chicken By Products in it... Even if you dog/cat has a problem they put them on a food which has Corn and Chicken By Products. My dog will be 11 next month, and Dr. O'Sullivan said he will probably out live me or at least he will see another 10 years. Like he said, it all comes down to Healthy Good Food. I have been feeding my dog an ALL Natural food for over 6 years now which has NO Corn/Wheat/Soy in it along with NO By Products of any kind. Even the Dr. said he was using the same food. I feel Dr. O'Sullivan takes the extra care in your dog as he does to mine each year I go in for his yearly shots. Great clinic and wonderful people who work there. I feel when I leave, I have been given honest results and good advice. If you have a dog or cat... give them a call. I feel assured you will agree with me when you leave... :-) read more

Very caring...busy place and they do all they can to provide excellent service. AND they do a great job.

I absolutely love this vet clinic! Dr Dyer took lots of time to explain things thoroughly and answer all of my questions during our well-visit. The entire staff are so welcoming, nice and helpful! No rushing us out the door or forgetting we were there in a examination room, as our previous vet clinic had done. read more

Not honest about costs of services when asked. The final bills always came at a big surprise. No wonder it is much easier to make appointments now compared to a few years ago. They should move out of RVA and go to places like NYC if money is what they are after. read more

After many years of being a customer of this Veterinary practice, I have decided no more. There have been changes in management , staff, vets, processes, and I have lost confidence and trust after two most recent visits. I have already transferred care of my senior dog and 1 year old puppy to another veterinary practice. Yes they can get your pet in very quickly to be seen, that was not always the case a year or two back. If you desire examples of my recent experiences, get in touch with me and I am happy to tell you. I'll just give a little example....my 21 year old cat; demented, incontinent, lost hearing...sadly made the decision to euthanize, showed up for the appointment and they did not know why we were there. I'll end this review with that. read more

My pitbull has had ear problems for years. Rashes, extreme itchiness, buildup inside. Took her to a few different vets over the years and basically all they did was mask the problem. People told me to change her diet, some told me to change her shampoo, one vet at PetCo told me if I spayed her it would fix her ears?.... Well after taking her here for two treatments they were able to completely eliminate the problem for good. It's been about 2-3 months now and her ears are still as good as new. So thankful. I would've given them 5 stars but they are a little pricey, however in the end it was worth it. read more

This was the second time I have been to Countryside Vet and I must say how pleased I am with the service and overall experience. My dog has an issue with cracking/ breaking dew claws and after an expensive surgery and trying to manage what we can at home, I decided to put the care into someone's hands who looks out for not only the best interest of my pet but for myself as well. I will continue to come back as we were treated with respect and provided with quick, efficient service. Our visit for addressing broken dew claw/nail trim, annual wellness check, and shots only took 30 minutes and cost under $100. No surgery necessary. But most importantly, I can tell my dog feels a lot better and is back to running around being herself. Thank you again for the pleasant experience for me and my pet- see you next time! read more

We've used Countryside for years and have always found them to be good. Recently, though, they seem to be all about the money. I'm hoping that's not the case, but only time will tell. read more

I'll be honest, I have to keep my anger in check while writing this review... I initially went in for daycare ($12), was told on the phone may or may not have to get a booster shot since my cat was so old, but that daycare is included in the cost of the shot. No big deal, a vaccine is usually around $20ish. When I went in, the nurse talked to a vet for maybe 30seconds and then all of the sudden I do have to get a shot and told very nonchalantly that the cost of the vaccine itself would simply replace the cost of daycare. Ok whatever right? I leave and come back later in the day and get sticker shock that it's actually $70 for the vaccine and an exam no one told me about - I'm sorry what? When I was on the phone and onsite, no one thought about mentioning the $50 office visit/exam that's mandatory with the shot? There were no notes in the receipt, didn't ask about anything, like for a $50 exam I'd like to be there or briefed on concerns or have an opportunity to speak with the vet at the very least?! I wouldn't even be surprised if the vet just had a once over the cat, looked at her previous paperwork, and then gave her the shot. Case in point: my cat's birthdate was off by 3 years and her weight was not filled in on the paperwork. If you're going to charge me $50, at least get the basic information and paperwork filled completely and correctly?! I had to leave the office because I was so angry and flustered but I'm intent on telling others to go to Dr. Taylor Locke's Veterinary office instead unless they make it right. The service at Dr. Taylor's is much more professional, the costs are about 20% lower, and I'm told what charges I'll get every step of the way. read more

Just ok. I went here on a couple of occasions for annual checkups and vaccinations. Nothing major. I felt that the vet was a little cold and not as friendly as other vets I have been too. I also thought the checkup's seemed rushed and were not as thorough as I have experienced in the past. I now take my pets to another vet in the area. read more

Friendly, professional staff and Veterinarian's who take the time to explain everything. Always willing to get you in at a moments notice. read more

Countryside Veterinary Clinic - Reagan waiting to get her stitches removed. - Veterinarians Near Me - Richmond, Virginia

Our St. Bernard had some eye issues so, of course, we brought him in to get checked. He had an ulcer, from a laceration from poking around where he shouldn't have been. I was told by the Dr. that he would need to see an eye specialist due to the size of the ulcer. After applying the eye cream, and drops, until they ran out he continued to get worse. We stopped back into Countryside Veterinary Clinic and told them the case and that we wanted to get referred directly to an eye specialist, as that was the next step recommended by the Dr., and made the most sense to us and anyone with common sense. Can you see where this is going yet..just keep reading on. So, the front desk woman says she'll speak to the Dr. and see if he will recommend a recheck or prescribe more medicine. A recheck? $46.00 that could be put towards medicine while we wait for a referral that we should've had from the start. Small Vet Clinic that is more about money than actually guiding in the right direction. Wouldn't recommend. 1 Star. read more

Countryside Vet has an amazing range of high quality services for my pets! I am very pleased with the facility and competitive pricing. This provider is on the cutting edge of technology for a reasonable price!!! I had no idea such things were available for treating pets! My dog and cat are in good hands for all of their needs. I am so pleased with everything!!! read more

This vet was not upfront and honest about costs for services. When I called to make an appointment for spaying I was asked if I wanted to have my cat spayed with the laser procedure. I asked what the cost was and they said $59. I told them I had a certificate from a local adoption agency for $45 and if that covered the costs or if the laser procedure was additional. They said that the costs were a part of the certificate, and I only had to pay the difference. When I dropped off the cats, the paperwork also did not indicate that the laser procedure was in addition. I agreed to the costs of the laser procedure, with the understanding that I only had to pay the difference of $14 each, and presented them with the $45 certificate. Finally, I had a certificate for a free exam that I presented at check in and told them I wanted to use it. They made a copy of it. I was asked if I wanted the cat to get a shot, that was included in the exam. I said that was fine, as long as it wasn't additional and was included in the exam and the certificate I had for the free visit. When I went to pick up the cats, the laser procedure was charged as an additional $59 per cat, on top of a $15 charge for the spay, and the free exam was not credited. I was told that the free exam would not be credited since they received the shot (even though it was supposed to be included). The office manager agreed that it was misleading when we spoke off to the side. But she said there was nothing she could do. I asked to speak with the owner, and he refused to speak with me. I asked for a copy of their license, and they refused to give it to me. I asked for their BBB number, and they refused to give it to me. Overall, they will not be upfront with you, and when they are caught in being deceptive, will admit to it, but not credit you the costs. read more

Not impressed. I've been going there for almost 10 years. Stopped by to purchase some flea medication and they told me I needed an appointment. Ridiculous. Will be going to River City from now on. read more

Thank you to the entire staff at Countryside for their kindness and caring. I brought my 2 cats to Countryside after evacuating from Miami to Richmond during Hurricane Irma. When I picked them up 5 days later, my only charge was their grooming. My sincere gratitude and appreciation to the entire team. read more

Wonderful and caring vet! All the doctors and staff truly care about their patients and go above and beyond to ensure they get the care they need read more

Attention. All the 5 star reviews were for dr o'sullivan who already left for another place in RVA. I felt bad that I didn't do enough research before going to this clinic. This was one of the major mistakes I made in life that was irrevocable. I learned my lesson. I wished the impact/consequence of this mistake was on me instead of my pet. read more

I was recommended this vet by a friend. I was able to make an appointment the same day. The vet. Was amazing. She spent so much time answering all my questions and talking to me. I highly recommend this vet. I am not using this vet for all my puppies appointments. read more

I notice that most of the good reviews for this place are from several years ago, when it seems to have been run by different Doctors. Now, they don't live up to any of these positive reviews. Here is my experience over the past year with this practice. They will never communicate with you except to call and remind you that your pet is due for something (which, of course, always leads to more up-sales tactics to get you to spend more money), and your vet won't ever call you, even to discuss surgery results, etc. They have one of their techs call you who have no helpful info. So if you have any questions they will tell you they need to ask the doctor and get back with you. I have had 2 weeks of back and forth phone calls that could have been handled with a 5 minute conversation with the doc. Also, don't fall for their monthly/annual Paws or Pups Plans. They sell them to you saying that you will save all kinds of money. My puppy plan, which cost me 70.00/month, was supposed to fully cover her spay operation, as well as either cover or discount any of her shots, etc. I had also told the doctor that we didn't want to spay her until after her first heat, which she agreed was a good idea. She didn't tell us that if she hadn't gone into heat before the one year plan ended, that we lose the spay benefit. So we had to spay her earlier than is recommended for her breed. It saved us no money whatsoever, we still had to pay about 800.00 at the time of the surgery. No matter how many times we expressed a desire to speak with the doctor, we rarely got the opportunity. We met her the day we brought her as a puppy. I didn't get to speak with her for almost a year after that. Sure, Covid has made things difficult for face to face contact, but a phone call wouldn't be expecting too much. If you don't care about your pets, don't want to talk with your vet and would like to be overcharged, then you should choose this practice. I have never left my dog here for daycare, but I wouldn't dare do that given the experience I have had there. There are much better places for Daycare, other than one that will simply put your dog in a cage for the day. read more

I was struggling with my old vet and was looking for a new place to take my dog when this practice was recommended by several friends. I called to make an appointment and was instantly welcomed with how accommodating they were to my situation. When I walked in the door for the first time, the staff was friendly and warm and they knew who I was as soon as I arrived. I saw Dr. Hunter who is very professional, seems to really take his time and Is thorough in his appointments. In my opinion, this is one of the most important factors in any doctor. I have been to several appointments now and drop- ins for various things, and all of this continues to ring true. I would recommend this practice to anyone. I love my fur child and wouldn't send her to someone I didn't completely trust. Countryside veterinary clinic are those people. read more

After having been a client for many years, with many animals, it saddens/angers me to know it is time to move on. The two best vets have left this practice, and many of the staff as well which tells you something. I had two appointments in two days last week, and each time was waiting for at least thirty minutes. When the doc showed up there was no apology, no acknowledging that he was running late. The second time we were put in an exam room and ignored totally for 30 plus minutes - not even a tech came in to do the weight or initial greeting. I told the front desk I couldn't wait any longer and got a "Sorry about that" comment from one of the two frowny-faced employees. No phone call later, either, so again no apology. This is so unlike the service and consideration of previous years with previous vets. I agree with other reviewers who say this vet seems to be all about the money. read more

Dr. O'Sullivan is as good as they get! He is funny, friendly, personable and willing to answer ANY and ALL questions. We never feel rushed when we bring our puppy Brooklyn in to see him. He is gentle and takes time to inform us on what will work best for OUR puppy and not just dogs in general. I would recommend anyone in the market for a vet to go to Dr. O'Sullivan. We drive from the opposite side of town and its so worth the drive! read more

Dr Lenher was such a huge help when my elderly dog was sick, she gave me fantastic advice and guidance even from afar and made a very difficult time much easier to deal with. She is a incredibly knowledgable about so many animals and has such a genuine love for them that shines through in her work. I would trust any pet of mine, big or small, in her expert hands. read more

I had the worst experience with this vet. I tried them right after I moved to Richmond 17 years ago. They were unfriendly when I arrived and made me feel like a bad vet parent when I had a question about a shot they wanted to give my dog. When my dog had some health issues the following year, they recommended and sold me items that were unnecessary. I found them to be difficult to get straight answers about the problem. They even told me to purchase a specialty dog food for her before test results were back. I decided to get a second opinion from another vet. When this vet called to request the dog's records, this AWFUL vet wouldn't release the records until I spoke with Dr. Hunter. He was nasty when I simply and politely told him I wanted a second opinion. He told me I would never find someone who cared for my dog as much as him!! Really!!!! I do credit these awful, nasty people esp Dr. Hunter with sending me to my current vet who treat me like family. They diagnosed and treated my dog quickly! They even gave me a credit for the expensive dog food this awful vet sold me that was completely wrong for my dog! I cannot say enough bad things about this place!! They let my brother and family sit in the waiting room for 45 minutes when they had a scheduled time to put their sweet dog to sleep! That is disgusting! That is a hard enough decision to make!!! They have left this vet as well because of this situation! I would not recommend this vet to anyone!!!? read more

My husband and I just adopted a sweet beagle mix from the Henrico Humane Society. She had a broken toenail that was preexisting, HHS recommended we go to Countryside. They fit us in on very short notice with Dr. Lenher, I'm so glad we got her! She took action quick and got our sweet girl fixed up in no time. We loved the friendliness of the staff and absolutely loved Dr. Lenher, we will be back but only to see her. We told my mom how great she is and now she is thinking of switching to Countryside. Thanks Countryside for the great care you gave our new rescue! read more

OUTSTANDING staff & overall EXCELLENT experience! 5 stars does not do Countryside Veterinary Clinic justice!

We've been taking our cats to Countryside, specifically Dr. Hunter, for 10 years and have received excellent veterinary care and excellent customer service the entire time. Other vets in the practice have seen our cats and we are equally satisfied with their knowledge, skills and abilities related to keeping our cats healthy and with treating problems. In addition, the front office staff and assistants are friendly, knowledgeable, helpful and great with animals. Two years ago, our cat became sick and was diagnosed by Dr. Hunter with lymphoma. He treated us and the cat with the utmost of care and concern. He explained all options, including the estimated costs of all options, and helped us to make decisions without telling us what to do. Our cat lived longer than expected and we were able to enjoy the time with her because we knew she was getting excellent medical care. Everyone at the office was available by phone and in person to answer questions, and Dr. Hunter even called us, before we could call him, so he could get a report on our cat's condition. Dr. Hunter knew we were reeling from the imminent death of our pet, and he could not have done more to help us to cope with that reality. Jane and the others at the desk were patient with us, gentle and kind. We've boarded our cats at Countryside also. The back office and exam rooms are clean and well stocked. Staff seem to like their jobs and to care about taking good care of their patients and their patients' owners. We have friends who take their dogs to Countryside and they too are happy. We've recommended Countryside Vet Clinic to others and will continue to do so. If you're looking for a clinic staffed by professionals who know what they're doing, care about what they're doing and want their customers to get excellent medical care and customer service, then take your pets to Countryside. read more

I have a mastiff, not all things are as simple to diagnose and treat in a 170 pound dog. Dr. Lenher was amazing with her approach to the problem, explaining all the options to me and recommending the best (and healthiest) solution for my precious monster. I was really impressed with her ability to switch from really technical language to my level of understanding. She's got an amazing love of animals and has an incredible amount of experience to make you feel you are in the best hands possible. read more

My dog has been a patient here for 11 yrs. In earlier times, they seemed to make taking care of pets a priority. Now, I feel price gouged whenever I take him in. At the last visit, labs were done and found to be normal. HOWEVER, the veterinarian said he was a little dehydrated and wanted to bolus him with a little saline. Well, not thinking clearly, being that my dog was ill, I agreed. WHAT I COULD NOT BELIEVE was the extra rather extreme charge for this insignificant service and the unnecessary abundance of "special" food that he supposedly needed but really didn't. The lab work wouldn't have been normal if he were truly dehydrated. Being that my dog is a senior, a rather healthy one at that, I don't think this place is fair in upselling unnecessary services. All in all, he had an upset stomach which was eventually self resolved after multiple days. I always leave paying hundreds of dollars. I'm really disappointed in the business Dr Hunter is running now. Seems to be quite a turnover in veterinarians over the years too. Nobody there really knows my dog after all this time. They would price match his Revolution and now suddenly will only do it from select websites, pricier ones. Unfortunately, I wasn't expecting this so he's due in a couple days for another monthly dose and I don't have anymore. Ordering through the mail, at a reasonable price, will delay his treatment and they don't care. Sadly, the $$$$ priority and office charges overshadow taking care of pets. read more

I switched from Patterson Vet when Dr. May retired and was very skeptical I would find another clinic that was so caring. I have found all the staff to be competent and caring and professional. Dr. Lehner is the vet we have seen. We found her to be very caring and to take the time with our rowdy labs and old hound. She treated them like family and did not even get mad when our 2 legged child tried to "help" her. I found the office to be flexible and the prices to be comparable to other clinics in Richmond. The clinic is also in a very convenient location. They actually let one of the vets come out to assist our old hound because my husband was going through chemo and radiation and we just couldn't make it into the clinic. We will continue to use and recommend the clinic to our friends. read more

Dr. O'Sullivan has been our vet for many years. I would never take my dog to anyone else. When we had to put our Great Dane to sleep this year due to cancer, Dr. O'Sullivan was there for us every step of the way. Upon diagnosis, he helped us determine the best course of treatment which put him into remission for awhile, but then was also there for us as we had to make the difficult decision to put him to sleep. I cannot emphasize enough how caring and knowledgeable Dr. O'Sullivan is. I would recommend him to anyone. read more

I've been there twice for my cat and I'll never go back. First, they are extremely expensive and second, they are rude and snobby. When I arrived I was barely greeted - I told them why I was there and they didn't even bother to chat with me or even say, hello how are you? Basic customer greeting - esp. for a new client. Dr. Johnson had ZERO bed-side manner and even mentioned the word CANCER when all my cat had was a cough! I went back a second time thinking that perhaps my first visit was just a bad day, and boy was I wrong. The people at the front desk again, not friendly or welcoming at all. Just to do bare-bones blood work was 160 dollars - more than my OWN blood work. Also, she said my cat needed a teeth-cleaning that was going to be 908 bucks with a full blood work and urine analysis. I found Helping Hands - they can do it for 225. How is that possible? Perhaps I don't understand the cost of veterinary care, but I do know this - other vets I've been to are so sweet and loving - esp. about my cat because he's so charming and friendly (not your typical cat) - the tech mentioned that his paws were cute and that's about it. I had to go back to pick up some medicine and they were very rude at the front desk AGAIN and that really sealed the deal for me. If nothing else, you should be super nice and friendly when you're going to slap people with HUGE bills. The other thing that bothered me was that I had to ask for the less-expensive options or the lesser tests - that should have been explained to me as an option because not everyone would ask about that and would assume that the vet knows what needs to be done. I'll never go back. I've been trying to find a vet in the West End that is affordable and also provides good, quality care. My cat is rarely sick and stays indoors so I hardly ever have to go, but I want a place to take him for check-ups and to keep his shots up-to-date. Sigh. read more

My 18 year old rescued a dog and from the reviews on the internet she chose this clinic...her initial visit was in the ballpark of $600 for tests and shots, etc...which was fine since it was stated what needed to be done. At this time she was also told the dog had a broken canine tooth which had to be pulled but NOT an immediate issue...with concern for the dog she booked an appointment...anesthesia was NEVER mentioned although common sense would tell you that's how you remove a tooth, however she was told they would give her a break and it would be $59... ALL the extras were not mentioned...when all was said and done it was another $370! The worst part of it is that she went to Walmart for one of the THREE necessary prescriptions because it was $15...sat there an hour and then was told the doctor is not registered there and she had to return to vet...she returned immediately and was charged $55 for this same medication! Called the office manager and was told they deal with Walmart all the time and it was their mistake, not the vet office...also told me maybe I should go somewhere else if I'm not happy about my child getting "taken"...VERY impersonal and rude! Then wants the doctor to call my child to discuss AND NOT ME! REALLY??? BEWARE, this is NOT the place to take your animal if you don't know anything about their needs and requirements,as it seems they are "helping" when apparently all they do is see dollar signs! read more