I had a little emergency on Saturday with a water leak in my wall. Aaron was super helpful, and he saved the day. I would recommend Courtesy Plumbing to anyone, for their responsiveness, knowledge, and very reasonable, up-front pricing. You always hope you don't "need" a plumber . . . but if you do, these folks are the ones to call. read more

Johnny is great! Fast and easy to communicate! Fixed all clogs in my toilets and garage disposal. read more

I requested a free inspection and quote, the representative that was sent looked at my application (2 bathrooms 1500 square foot house) and was quoted $6800.00 for a Tankless water heater. Needless to say I thanked him for coming and sent him on his way. Went with another company for $2000.00 less for a Tankless. read more

Courtesy Plumbing - They wanted 4800.00 to change this out for another tank. - Plumbing Near Me - Covina, California

We called courtesy plumbers because we saw a minor water damage on our wall beside the shower/tub. Calling for an appointment was easy and Jack our plumber was on time. He was able to diagnose the issue and gave us a couple of recommendations on how to fix it. 2 of our shower valves needs replacing and he was pretty honest to say that one of the valves was not exactly fixed since the valve that he currently have is not the exact fit. It was better than nothing because it slowed the leak down. What made me appreciate courtesy plumbing or Jack more is one day after he called back and said he found a better valve that might fit our shower and he could come and replace it. Now I have 2 leak free showers! Thanks to Jack and Courtesy Plumbing! I appreciate the customer service Jack has shown and for sure we will call them for our plumbing needs! read more

I requested services about 3 months ago. my request was given to Jerry. (at this point I could have his name wrong since it's been so long). was told he'd call. after 4 days I called and spoke to him giving him the details of the job. was told he'd call back at end of week. gave him 2 weeks and nothing. called again and left a message for him. he called and I asked for pricing. was told he'd call back. gave him 3 weeks and nothing. called again and to girl in the message to him to specifically ask if he wanted my business. she apologized. he called back. gave prices and said they could order parts and be ready by the Friday or Monday. it's been more than three weeks and crickets. I'm done begging you to take my business read more

Two words... ridiculously expensive. I have used Courtesy Plumbing many, many times over the last 15 years at my house. Their work is excellent but you have to pay for it. I've seen their prices escalating exponentially over the years, to a point that I no longer can justify paying that much extra $. Most recent example. SoCal Gas found a leak at the meter/house junction. I called Courtesy Plumbing and the price is $475 for coming out to do a leak detection, even though SoCal Gas already found it. Whereas other companies would just do free estimate. I don't mind paying for estimate, I actually think it's reasonable for that work... but $475? No way. read more

Had seen someone on the nextdoor app recommend this company for plumbing and when it came time to finally call they were straight to the point your professionals. My issue was whenever I flushed the toilet my shower wouldn't properly drain. They got on the roof and through the drain vent ran the snake to the street and cleaned it all out. Was definitely worth the price wish I would of called sooner would of saved time and money. Richard and Andrew were my plumbers names. read more

Richard was great! Courtesy Plumbing came through with great recommendations and quick service. I always know I'm in good hands when I call them. Thanks for a job well done! SeanE read more

Courtesy Plumbing has been great. I started working with them on a few small to larger projects from minor repairs to replacing a water heater. And each project was professional, reasonably priced, and completed with satisfaction. I'm really glad we found them on Yelp, and much more satisfied with the quality of their service and work than other plumbing companies we've hired in the past. read more

Had some plumbing problems and called them . Jeff and Sean showed up on time and was courteous and professional in their craft. Explained their work and issues and gave the proper recommendations to get the best results. Did the camera process, cleared the blockage and even for a DVD of the pipes. Highly recommend their service! read more

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I had an issue with my shut off valves and called late after noon. Jack called me back and asked about my issue. He felt that he might be able to troubleshoot over the phone with and not really need him to come out. He was able to help!!!! Great service, honest company!!!! This will be my go to plumber! read more

Judging by their photos, and testimonials, I'm sure they do fine work. They are just way too expensive for me. Each feedback entry should be viewed by its own merits. I called for a free estimate. Plumber (Cory) came 2 days later (on a Friday: 8/20/21) at the time stated. Ok, so far so good. Was there a little under 1 minute looking at problem and left. After I called them on Monday at 45 minutes to closing time, asking for my estimate, they finally emailed it to me. Now I am not a licensed plumber, but do possess rudimentary common sense regarding home repairs and degrees of complexity. I also realize running a business with assorted overheads, costs money. And of course, the business does need to make a profit. I fully understand all this. When I saw the quote of $850 for about maximum 1 hours work, keeping in mind the above, I was shocked. Now if your reading this, all work involved exposed piping in my back yard. If they were to go under the house, to remove additional piping ( I have a raised foundation) it would have been $1,550.00. A little more involved but not necessary in this case. One part of the exposed pipe was rusted and leaking. The work entailed cutting off old pipe, and install PVC piping and elbows, shortening the areas the water was flowing to since the old pipes could just be cut off and removed. See the before and after photos. I even dug up the areas involved (actually my good neighbor did). So I ask you (and I hope other plumbers are reading this), is $850 a reasonable amount to charge for 1 hour or less work? What would you have charged? Needless to say, I feel I was being absolutely overcharged. Incidentally, the "after" pictures of the completed work, was done by my neighbor. It took $30.46 in parts and a generous cash payment for his time and effort by a very grateful neighbor - me! Thank you Dan! I have never called these folks before but feel I was being taken advantage of. Seriously, an estimated $800 for an hours worth of labor, excluding say $50 for the parts? Seems excessive and will avoid them. Look forward to your honest comments, especially from the owner. Thank you. Just being honest. read more

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I have been a customer of Courtesy for many years. Their reliability, professionalism, pricing and friendly staff has never waivered. Richard was dispatched here to complete a few repairs for me. He displayed the aforementioned qualities and finished the job in a timely manner. I will continue to call on this company for my plumbing needs. read more

I originally called courtesy plumbing for a simple job to remove moldy caulking around the kitchen sink. The operator told me it would be around $130 for the job. I was find with that and booked it. The day of job the plumber (C) tells me the best way to remove the mold the right way is to drop the sink to be able to clean everything out. I wanted the mold gone so I said OK fine.. the job was not completed but rescheduled. Then the morning of the job (again) he comes and says oops I didn't know the sink was installed this way... we can't drop the sink after all.. we will just need to scrape it out, which was the original plan from day 1. Then he goes and charges my husband $400 for the same damn job the operator quoted me $130 for. I was not home nor did I communicate with my husband the original price so I when I came home I just let us take the hit for it. But damn, does not feel good to have plans change then reversed then get ripped off... It's a lot of time and money wasted. But because of this I would not go back to Courtesy Plumbing read more

Aaron came by for a leaky sink right away! He checked within minutes, and showed us that it was a quick fix rather than a major problem, and helped us avoid costly repairs. We really appreciated his honesty and professionalism. Excellent service and will go to Courtesy for our future plumbing needs! read more

We are totally satisfied with the work we had done yesterday! The technicians were courteous, professional, fast and even went as far as saving us $. We have been using Courtesy Plumbing for years & have always been happy with their work! The girls in the office are pleasant & accommodating! read more

Crooks, or just incompetent? You be the judge! I had a guy show up today to flush my tankless water heater and figure out why I wasn't getting any flow to my bathroom sink faucet. As far as I know, the water heater job went okay - it was expensive, but I was told the price in advance. But for the faucet, the guy said he had to go under the house ($225 charge to go under the house) and when he came back out, he said he had found the problem down there and it would cost $1636.00 to fix! He said it would take a half day (wish I made $1600 for a half-day's work) and he would have to come back another day to do the job. I called another plumber the same day, and he was able to correct the problem by simply replacing the faucet. I won't be calling Courtesy Plumbing again. read more

Note: this is a review regarding their customer service/communication. I did not end up using this company due to the lack of proper communication so cannot comment on the quality of their plumbing work. Reached out to this company for a water softener installation quote. They were one of the companies with experience installing the Pelican water system and they had good reviews so I figured I would call and ask. The woman who picks up the phone (I believe her name is Tess) was very kind & helpful, but the rest of the communication with the process was very broken and lacking. First, I was told someone would come out to my property to give me a quote between a specified time frame. I made sure to be home during this 4 hour window. Nobody arrived so I called the main line and they said that Cory would be coming. Cory never came and instead called me while he was driving to discuss things over the phone (there was so much background noise I could barely hear him at times). I canceled other commitments and appointments in order to be home during this time so this was already a turnoff. Second, he asked me to send him an e-mail with photos of my yard and he would get back to me after the weekend. I waited a few days and received no response back. I called the office again and then Tess was able to get a hold of Cory and send me an estimate. We finally got an agreement on the final price and I had a few questions for Cory so Tess said she would let Cory know and that he would call me back. I gave them a time frame for which I would be available, and again, no communication. I never received a call. I'm sure this company is great and I had a good experience communicating with Tess, but I think they need to improve their internal communication. I had to call this company 3-4 times to follow-up on my own. In the end, I went with another company because I felt uneasy about the lack of communication and "flakiness" and how much follow-up work I had to do. I figured that would not be something I would want to deal with in installing a system that costs multiple thousands of dollars. read more

Courtesy Plumbing recently started leaving harassing phone messages and sending me random invoices out of the blue to my home address for a 4 year old plumbing bill at someone else's property that I have never owned or set foot in. I would be weary of working with a company whose book keeping appears to be so bad that something like this even happens. Still haven't corrected this after multiple phone calls. read more

I found this company on Yelp and contacted them a few months ago. Their office was very kind (and courteous!) and helped set up an appointment very quickly. The technician (Frank?) was really helpful and was also able to clear a clog another company could not. We then had another plumbing issue, which was a bit more complicated. I've met with several of their plumbers, including the owner, and I was very impressed by their straightforwardness. They were informative, reasonably priced, and seem to take pride in being honest and thorough plumbers. Unlike other companies, they were only suggesting necessary repairs and diagnostics. I would absolutely use them again in the future and highly recommend them! read more

We've used Courtesy Plumbing a few times over the years and they've always been quick to respond, courteous, and honest. Recently we had a leaking toilet that we had been wanting to replace. They said that the toilet they needed would have to be delivered, but they could do same day. I thought it would take all afternoon, but the parts were delivered within 30 minutes! I highly recommend these guys. read more

No Courtesy Here, called and owners son came for an on sight quote on a Saturday, offered to have written quote by Monday and never heard from this person ever again. Called in and spoke to CS and said would get back to me on this but never did either. Moved on but I would never do business with this company due to bad initial service. Not elderly friendly. read more

Courtesy Plumbing - Came by and wasted our time. - Plumbing Near Me - Covina, California

Came across using Courtesy Plumbing thru a new employment opportunity and man they have went above and beyond. Corey is always super helpful and very attentive to the properties he has serviced. This company puts the big name companies to shame, these guys are the best and I highly recommend for anyone to give them a call with all there plumbing needs. Get ready to be amazed by the service and prices provided by Courtesy. Thanks again for the great work Corey and the Courtesy team. read more

Courtesy is an appropriate word with these folks, they are professional, polite and respectful. I am a repeat customer with them for more years than I can remember. I am sure you can find some handyman to do the job for less, but you get what you pay for and these days everything is crazy expensive. I know and trust that the job will be completed, the right way, the first time. Enough said... read more

Contacted Courtesy Plumbing through yelp and received prompt replies and a call back. Sean was extremely helpful and after his second visit, he was able to resolve my clog. He was friendly and answered all of my questions. Will definitely add Courtesy Plumbing to my list of trust worthy plumbers. read more

Its Thanksgiving, my kitchen faucet is leaking, its also clogged, and I'm having to dump buckets of stinky water out. I called and they answered quickly. Within 30 minutes someone called me with an eta. Less than an hour and a half of Thanksgiving Frank was here, in a good mood, ready to get the job done. 2 hours later, done. Thanksgiving is saved. I'm impressed not only by how polite Frank was but how quick and efficient he was. He wore all his PPE and respected my home. I hope I don't need to call a plumber again anytime soon but if I ever need I'm calling these guys and I hope I get Frank again. read more

Great guys, used them for a couple large jobs and they were responsive. Father and son operation. Honest price but very thorough. They know what are doing compared to other plumbers. read more

Called Courtesy Plumbing regarding my hot water heater. Employee Tess was able to have a service tech come to my house during the morning hours. Service Tech Rick was assigned to check out my water heater, informed Rick the issues that I was having with the water heater ( I researched the issues ). Rick was able to get the repairs completed. I'm very satisfied with the overall experience that I had with Courtesy Plumbing. read more

Excellent service. Can often schedule for the same day you call. Jack was great, and really competent and quick. He also changed out a pressure regulator that we didn't know had gone bad. He answered a lot of questions and was very helpful read more

I had a very positive experience I called in on Monday morning and they were at my house by 10:30. Johnny you did the work I appreciate you you are very cordial professional and informative. Thank you thank you thank you for coming out on such short notice. And I appreciate the reasonable rates. Thank you I would refer you to anybody that need help with plumbing problems read more

Exceptional customer service from the woman at dispatch (my apologies for forgetting her name) to Frank, the tech who serviced the main house for a clogged bathroom sink and the back house for a clogged toilet. The clogged toilet in the back house is actually an unfinished job left by another plumbing company that will remain nameless (since their ratings are already poor, I would much rather leave an outstanding review here than bring down their ratings even further). The nameless company was found by my uncle with mental illness (schizophrenia) and who lives in the back house. I feel because of his mental illness he was taken advantage of, and was charged $288 for the clogged toilet that still remained clogged after the fact. A few days later (today), I did a little research and stumbled upon Courtesy Plumbing. I am so glad we did! Thank you Frank for being so easy to work with on top of being so knowledgeable. My requested time frame was 2pm-5pm. Frank arrived at 2:30pm and provided a courtesy call to let me know of his arrival. After the two jobs, our total was substantially less than what the other company charged for one job. If you live in or around the Covina area and require assistance with plumbing, make sure to ask for FRANK! read more

Quick and excellent quoting, professional and communicative technicians. We had quite a difficult urinal replacement and Rick was great about communicating when water needed to be off, why he was doing things, and offering plumbing expertise beyond the repair that was good general knowledge. The service was so great I called them out again for a main line unblocking. Their team did a great job on that as well and was able to work around our business hours and small layout. Fantastic service and great assistance from their main office as well, my new go to for all my plumbing needs. read more

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Easy! I called this morning, the receptionist was nice, two technicians came out within the hour, they fixed the issue quickly, they were friendly, the cost was fair, and now my toilet works. Couldn't ask for a better experience. Will certainly call again in the future. read more

Called yesterday because my Fiancé had purchased a new sink for me and I needed it installed. Rick came first thing this morning. He was upfront and honest with me about why it could not be done. The area underneath was rotted and not safe for him to work on. The counter really needs to be replaced as it is press board that had suffered issues due to water leaking around the edges of the sink, etc. All understandable. But, he said to give them a call when I get that done and he'd be glad to come out and take care of things. He was able to fix the leak in my bathtub faucet and replace my shower diverter so I can actually get the full pressure from one or the other shower head, instead of half pressure from both at the same time even though I've chosen only one.lol I can't wait to get the work done so I can have Rick come back. I am definitely going to keep Courtesy in my phone as my Go-To plumbers! read more

We needed our toilet looked at because it was leaking water randomly. I was contacted the same day to schedule a technician to come out and check to see what the problem was. They sent Frank and he was the nicest guy! Very friendly and professional. We had to replace the whole thing and he was done within an hour. I highly recommend their services. We'll be using their pluming services for all our plumming needs. read more

Courtesy Plumbing - New replacement looks great! - Plumbing Near Me - Covina, California

Jeff at Courtesy Plumbing responded right away and Corey came out the very next day. Corey explained that it was better to wait on the repair and go through Kohler who would supply the parts that I needed. He will come back when the parts are in and do the install. He could have mangled my faucet and forced the install today, but instead, he gave me good advice. Honesty and good service like this is rare. Courtesy Plumbing is a gem. I will call them for all my plumbing concerns in the future. read more

Outstanding work by Sean. He arrived on time, diagnose the problem and fixed the problem. I have two plumbing issues one required a slight adjustment and the other required a new part. Sean was very honest about what was needed. A dishonest person could have "BS" me into believing I needed more work. Since I'm not a professional, I would have accepted more work/parts. On my last plumbing needs, I have a plumber who couldn't keep his word to save his life. Sean was the total opposite of my last plumber. For my next plumbing needs, I know who to call. Without a doubt, I highly recommend Courtesy Plumbing. The office was quick to respond to my initial request, they were able to schedule within my schedule and their prices were very reasonable. read more

Courtesy plumbing changed my whole attitude towards hiring help . Frank and Cory are the two plumbers we dealt with and they were very honest, very nice, and very reasonable . I would have no problem using Courtesy again or recommending them . They also help with remodels which we hope to get done soon. read more

We needed two toilets replaced and there's two jobs I insist we use a professional (1) Electrical and (2) Plumbing. I asked my neighbors for a recommendation and they recommended Courtesy Plumbing. We live in Rancho Cucamonga so I was happy this company serviced our area. Aaron showed up on time, he was polite and cleaned up after himself. It's kind of hard to get excited about new toilets, so for us it was all about the guy doing the install. I would definitely recommend this company and Aaron to do plumbing work. read more

Just had a great experience with this vendor today. Rick from courtesy plumber helped me diagnose a bunch of small issues at my home. He walked me through everything that he was doing and helped me learn about the plumbing of the house. He also troubleshoot several issues and wrote up an estimate for the work that I'd like to have done in the future. All of this in about 15 min! Fast, efficient, knowledgeable and respectful. Enthusiastic five stars. read more