I was talked into doing RAGBRAI, so I pulled my bike out to start training and quickly realized I…read morehad a puncture in my slime tires. I rode it down to Savage Bicycles to see what they could do, and from the moment I walked in, I was impressed. I was greeted by Caden, who was incredibly friendly, professional and knowledgeable. He recommended a few smart upgrades to make sure my bike would be safe and comfortable for the ride, but there was absolutely no high-pressure sales vibe, which I loved. I also explained that I'd be leaving town and wouldn't be able to pick my bike up until Monday, and they had no problem storing it for a couple of days. Their communication truly can't be beat. I received a detailed quote up front and consistent updates throughout the process. The best part was finding out the final upgrade cost was actually cheaper than originally quoted. What impressed me most, though, was the staff as a whole. While I was there, someone came in with a mountain bike looking for parts, another customer was interested in a triathlon bike, and no one had to wait around for "the right person" to help them. Every staff member clearly knows their stuff when it comes to all types of bikes. That level of knowledge across the entire team is rare. I could go on forever, but I'll keep it simple: I totally recommend Savage Bicycles. Outstanding service, great communication, and a team that genuinely cares about getting you on the road safely and confidently.

Great bike store located in Surprise! I have been searching for new mountain bikes for me and my…read moreson for a few months and we visited 2 other shops before finding Savage. The experience we had was by far the best out of the 3. First off they actually had a large selections of bikes from multiple manufacturers and styles in store and second the employees were helpful, patient, knowledgeable and friendly. Both of the other stores we visited only had a few bikes in stock and typically only one brand. Also their employees were not attentive, friendly or they seemed bothered to answer questions. Savage is now my go to bike store event those the others I had visited are so much closer to me. I will be recommending Savage to anyone looking for a new bike or service on their existing one.

Daren went above and beyond to provide outstanding service and support for me today. I am a senior…read moreand have not ridden a bike in several years. I purchased a used Cannondale bike online and took it to Bikers Edge for an overall safety check. Not only did Daren take the time to assess my bike but he gave me a lesson on mounting, dismounting, braking and changing gears for safety. He lowered my seat so I could handle my new bike with care. The pricing was more than fair and I left feeling like I had attended a class in biking safety. Wow! This is definitely worth the drive to get the best bike service from an organization that knows that GREAT customer service goes a long way. Do yourself a favor and check out Bikers Edge if you want the best.

Absolutely love this bike shop. This is the second time I've brought in a freebie bike. They are…read morealways so friendly and helpful here! Both times they've charged me a nominal fee to fix up my newest, old bike. I really appreciate that they don't try to sell you extra product or downgrade the wheels ya got. They are an equal opportunity bike shop!! Super friendly, nice folk here who share their love for all things bicycle. I recommend this shop without hesitation.

1st time bringing my Electra Beach Cruiser bike here. Terry was super helpful when I dropped it off…read moreand even more helpful at Pick-up! My chain had broken, I needed new handle foams and a full gear tune-up. My bike was in pristine condition at pickup! Terry adjusted my seat for me ans made sure I rode it in the parking lot to make sure I was comfortable on it. He rhwn helped me load the bike into my suv. A+ service I recommend this shop! Thank you, Terry!

come here if you want to get ripped off, you can get the same bikes online for of dollars less we…read morespent almost 5 grand on two bikes there and then they can't even return the basket that I got for one of the because it doesn't I'm not going to scratch up the bike that I just got. They'll just do a store credit, which is bullshit after just spending that much and receipt that they forgot to give me, very unprofessional. So if you wanna save some money and not get ripped off, go elsewhere or go online.

I have been a customer of Southwest Bikes for about 20 years, I have never been given bad advice or…read morepressured to buy anything. They are honest hard working folks, professional and committed to customer service. I have been to other shops occasionally but Jeff and Mike make me feel like a friend not just a customer. I give this shop my highest recommendation

So I bought a few e-bikes off of OfferUp for a killer price fir my wife and I. Bikes ran great!…read moreJust needed a tune up. Forked up over 400 dollars to this company to maintenance and bring the bikes up to basically manufactory condition. Again these bikes WERE in great condition and needed brakes and a few bolt tightens and adjustment, definitely shouldn't have costed that much, especially for what I got, but I just really wanted to make sure I was getting the most of my bikes and their power witch some proper maintenance. WORST 400 bucks I have ever spent. My bikes run WORSE then when I bought them from the old couple who hadn't maintenanced them really at all And put 1700 miles on them. Save your money, don't get rinsed by SWB, and watch a YouTube video if you don't know what you are doing and need to maintenance your bike. i literally never write reviews but it literally grinds my gears to ride my bike now because of the condition they are in now..

Fit N Fun - Mike was very helpful in explaining the E-bikes to us so we could choose the…read moreappropriate ones. We haven't had any service issues but expect that to be just as good. Other bike shops we went to did not give us the same personalized service and bike tryouts.

Great selection of bikes, Mike & his son will get you sized up with the best e bike, I've had tune…read moreup & tire liners done, always great service

Super knowledgeable staff as well as wide variety of BMX parts, frames, bars and everything else in…read morebetween. Super happy to come across this shop as most other shops near my home in east phx area are for mtb, road bikes and e-bikes. this place is for the bmx riders for sure. came in today to get a cog installed onto my profile elite hub as I didnt have the tools or know-how on diy'ing it myself without breaking it lol. staff greeted me almost immediately and wrenched on it, fixed it in less than 5 mins. super thankful and will def be back again to finish my 29er bmx project!

Went in for brakes for my son's new bike. Realized immidiately that this is a legit bmx store…read more Parts selection is pretty big. I'll definitely be back.

The staff helped me jump my 60 V battery for a surrey. They saved me hundreds of dollars if I had…read moreto buy a new battery! They are my heroes!

Last week my wife and I started looking to get her an e bike. I have been researching for a while…read moreand had an idea what would be good but was surprised to find that my research was not as good as the information we received from Brett. The whole team was friendly and helpful including the owner Adam. They let my wife test ride a couple different bikes and she could have tested more but she fell in love with the one we purchased for her. Today I purchased a bike for me too!

This is an awesome, albeit a little bit off the beaten path, bike shop. It's well worth the drive…read moreup to Cave Creek to visit with Crystal. She provides straightforward service, quick turnaround, and always looks for ways to save money while fixing your bike perfectly. I will definitely return next time I need service.

10/10 amazing owner. Fixed me up with gravel tires in my…read morehybrid that I desperately didn't realize this an option. I love my bike so much and more now, as hitting the fun trails in cave creek. Next step are my breaks and chain replacement. thank you thank you !

I stopped by here to rent a bike. I've driven by so many times thinking about buying a bike but not…read moreknowing what direction to take. The shop owner was very helpful and let me try out several bikes. He listened to all my needs and my questions about e-bikes. He was very happy and had a plethora of good information. He picked all the customizations for my bike with my thoughts about how it would be used. I would definitely refer anyone in the market for an e-bike to stop by this store. He delivered the bike and attached all the accessories, and adjusted it for me all the same day I bought it. I absolutely love this new bike.

We had great service from beginning to end. We stopped by a couple of times while we were…read moreresearching e-bikes, asking lots of questions and trying different models. We ended up buying from Pedego in Goodyear and could t be happier all the way around.