I moved to the neighborhood 3 months ago and it's been so difficult for me to find a great wash &…read morefold service. I tried out 4 different companies and would always run into issues - clothes came back dirtier and with stains, I'd get charged extra for items I didn't even include in my order, they were often hours late in pick ups/drop-offs, or they simply wouldn't show up during the scheduled window of service, and customer service would be awful - one company straight up ghosted me. I gave each of them 3 chances before finding someone new. When I tell you that I'm SOOO happy that finally found Todd Layne Cleaners, that is an understatement! TLC has excellent customer service and are professional all around. Scheduling is a breeze, delivery guys are prompt in pick-up/drop-offs, AND my clothes are actually CLEAN. The fact that I can customize my washes is just a plus. Definitely worth the money, in my opinion. Thanks TLC for making my life so much easier!! I love you so much, I could cry. Love, your new & happy and soon-to-be-favorite customer :)

THINK TWICE BEFORE DRY CLEANING HERE…read more I rarely write negative reviews, but I feel it's important to share this experience. I took this dress to Todd Layne Cleaners on E. 77th Street for the first time. This dress had been professionally dry cleaned several times in the past with no problems. When I picked it up, the color had been dramatically faded and the dress was clearly damaged. After I contacted the cleaner, it took Todd Layne two days to respond. His only explanation was that there must have been an issue with the dress manufacturer and that I should contact them directly. There was no acknowledgment of responsibility, no apology, and no attempt to resolve the situation. I'm posting before-and-after photos so you can see the difference for yourself. Based on my experience, I cannot recommend Todd Layne Cleaners. If you have garments that are valuable or sentimental, you may want to think carefully before entrusting them to this cleaner.

Always reliable and quick service. They do a really great job. They pick up and deliver.read more

Always helpful, and deliver cleaning when promised. Friendly, and family owned…read more Every once in a while there is a crushed button, and they are always happy to fix it.

They lost my laundry, they send me the wrong one as I returned and complained about it they went…read morecrazy. They offer me $50 on compensation for two full bags. If I could give them 0 stars I would.

If this one is next to the levain bakery UWS then they are horrible human beings I accidentally had…read morea water bottle spill in my bag and needed to dry my shirt before work when I went in I was polite and basically begged if I can dry my shirt (that was literally the only thing I needed in my bag) and that I wouldn't take no more than maybe 10 minutes or even less and I was received with a blunt NO that they don't allow dry only And when I said " please I'll pay for extra I'll pay the price for a washing machine and extra for the drying machine" even though I'll only be using the dryer the old guy literally told that "if I let you or anyone do that then I have to let homeless people come in and do the same !" It was no where near comparison. Horrible people

Very nice people, good work and the lowest price I found Manhattan for this specific job (letting…read moreout pants waist).

This is the worst cleaners ever! I took a pair of pants there to get altered, I was told to come…read moreback in 3 days before closing and my pants weren't ready nor done! First they couldn't even find my pants, and the customer service was as horrible, I was refunded my with no regards, why wasn't i notified prior, i could have went to another establishment! Dont ever go to this cleaners, they do not care about your clothes and they poor customer service

If you carefully read the reviews, you will find the theme of horrible customer service and a…read morecomplete lack of ownership for their mistakes. I have been their customer for over a year, was willing to overlook the missing clothing items here and there, but not when my over $100 linen sheets came back stained just like the former reviewer experienced as well. I told the owner about the value of my sheets, he did not take ownership and had a disgusting attitude. So, first time client, be very aware that if things ever go wrong , this is how the owner chooses to handle these matters: with a complete nasty attitude and lack of ownership.

After 10 years as a customer, I am sad I will no longer be…read more I found out they charged me an extra $$$ for the same pillow case I've been using - $18.5 vs $8.5. When I pointed this out, the owner said, "You are only doing the dry cleaning once a year," which makes no sense. I've been coming to this place for all my dry cleaning since 2012, but I was so upset about how he treated the customer like that.

I've used this place the past few years for all of my clothing needs after finding it on Yelp. At…read morefirst I just used them for dry cleaning, where they've been consistently good and fairly priced. That has progressed to using them for alterations (done by a family member of the owner), and ask laundry recently when my building's laundry was temporarily shuttered. They really do a great job with alterations in particular, although it's best to go in the AM when the seamstress is there. Owners are very friendly and never had a serious problem with any of their work. To me, that's exactly what you want in a cleaner.

An utter lack of professionalism and common courtesy on full display. I went to for a simple…read morealteration on my shirt and specified the date of my event. When I went to pickup my shirt it wasn't done. The tailor app "forgot" to do it! Instead of giving me a call to indicate it would not be possible, they just never told me. By the time I went to pickup it up it was too late for same day service anywhere else leaving me out of luck with no other options. I used to go here for all of my tailoring and laundry needs but will never be a patron here again. Absolutely horrendous quality of service.

I accidentally forgot that most dry cleaners are closed on Sundays, and because they were open and…read moreI had my hand full with several suits, I decided to give them a try. They repaired several broken buttons, trouser pants, and they did a hem for one of them. I really appreciated the attention to detail, and that everything was correct. The cashier was very nice as well. There is a laundromat inside as well in case you are looking for one.

Good dry cleaning place in UWS! I had spots on my linen trench coat and line jackets, so I brought…read morethem in. I got them back completely stainless! Turnaround time was pretty fast too.

My usual cleaner. They always done a great job with my clothes and I always appreciate the…read moreattention to detail. They make my wool coats look brand new. They have sewn several linings for me in the past. They are really nice and are extremely professional. I feel like it is a great value, especially with how well done my clothes are. The service always comes in on time too.

Never again. First time, I took a pair of jeans in to replace a button that had ripped out. The…read moreowner took my order and argued with me about how this or that solution would cost money. Like he was trying to talk me out of paying for his service. They agreed to replace a button for $5 but not repair the adjacent rip. Had the guy just worked with me I would have happily paid $20 to get the whole thing fixed right. The second incident I decided to just use them for something simple like remove a stain from a shirt. When the shirt was returned not only was the stain still there, there were new stains. The woman at the counter saw the stain and got the same man to talk to me about it. He acted like it was invisible lol. Again, he was really unreasonable and refused to fix the problem. His solution was to grab money out of the cash drawer, shove it at me, and tell me to leave. I left with two stains for the price of one lol. He's like the soup nazi for clothing. No thanks.