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12 years ago

This App is not helpful!!! Make updates!!! The phone number is incorrect!!! You need to also add Uptown Station as location

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8 years ago

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7 years ago

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10 years ago

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9 years ago

Only cable provider around here, so my choices are limited. Otherwise, bad terrible service they have and overpriced.

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9 years ago

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10 years ago

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9 years ago

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11 years ago

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10 years ago

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Ask the Community - Cox Store

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CenturyLink

CenturyLink

1.0
(16 reviews)

If I could give a negative star rating I would have. I remained in an Internet chat with their…read moreoutsourced personnel for over 30 minutes to an hour... requesting for the immediate recovery of my family Member Services as my mom is an elderly female living alone with multiple health issues without access to emergent medical services without phone access for the past 48-72hors. They refused to escalate my concerns due to not having her password to her account, which is absurd as I am a Family member speaking out to assist Her in the access to emergent medical services when in need.. these outsource companies and services are absurd, irresponsible, and extremely frustrating to work with... this type of service is ridiculous irresponsible and will be the demise of someone else's loved family member in the future if they do not correct their ways.

Ticket after ticket after ticket--and still no resolution. We've been calling every single day for…read moreover a week because our business landlines have been completely down. Every time, they promise a technician will come out, the tech doesn't even speak to us before closing out the ticket as "complete" or even check our jacks inside. Our phones are still not working, and at this point, we feel completely ignored and hopeless. As a business, reliable phone service is essential, and this company has failed us in every way. The customer support is some of the worst I've ever experienced--completely unhelpful and dismissive. We've finally decided to switch providers. I wouldn't recommend this service to anyone.

Verizon

Verizon

2.2
(19 reviews)
•$$

I bought a new phone and had to switch the SIM card over. A very bright and lovely young lady spent…read moreabout 20 minutes helping me for no charge. There were several people waiting to help when I walked in. I highly recommend this Verizon location.

Had an issue with my old phone and decided to just go to the store real quick and see if they could…read morefigure anything out. BAAAAAAAD IDEA! Ended up paying for an upgrade ( no big deal) phone came into the store the following day. after 45 minutes of waiting for what should have been a pick up and go..., turns out they were selling me a refurb owned by another carrier. so they couldn't activate it. displeased I walked out of the store and nicely told the male and female employee to call me when a new phone arrives. Female employee followed me out side asking me to come back. I told her that I couldn', I have to work. her last words were "F it! we'll just keep your $ then. better luck next time" I left, only to return about 45 minutes later to grab the case and screen protector I purchased. I walked into the store and simply told the gentleman that I'm back to pick up my products I purchased. After both male and female employees rolled there eyes at me, I walked to the desk where MY purchased case and screen protector were and grabbed them. female employee " Excuse me! don't take anything off our Fing desks, and the male employee took them away and wouldn't give them to me and things escalated pretty quickly when fat boy started running his mouth. It's a small town and karma never forgets. Great job to all the mouth breathers that work at the Russel wireless store on N Ferdon. Keep up the good work. Y'all are special.

Mediacom

Mediacom

1.2
(50 reviews)

I have to speak to the quality of service provided by the technician for my installation…read more. Deshon, came out 06/16..started the installation and the weather turned unfavorable..he came in as though he didn't know how to tell me he couldn't finish..without hesitation I said to him his is far more important than my internet connection..he said he would see if he supervisor would allow him to return as early as possible the next day..he arrived at 655 am...very pleasant good morning and started with the completion..we conversed a few times because I WFH...he was not disruptive..very very pleasant and professional..ensured I was connected and answered my questions completely...thank you soooooo Deshon...service technicians should model him ​

Customer service help me get my Internet working because it's out continuously every single day…read more They offered me a free EERO to go along in another room since I have one in my living room. I called today to be assisted activating it. Now both the original person and the person today confirmed that it was free and no charge cause I asked the person today and he said yes there's no charge at all ever. So I had to call back 55 minutes later because it would not connect. It was red and the lady made a comment that it was free for the first 90 days and then I would be charged and I told her that's not what the first two people said and she said I'm sorry but after 90 days there's a charge I said send me a label and I'll send it back. Mediacom cannot get their story straight and they cannot keep the Internet connected. I've had a cable running from one house to two houses down outside of my house for the last three months. It's ridiculous. They are the worst Internet cable service in this country.

Cox Store - televisionserviceproviders - Updated June 2026

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