For my Audi Q7 2022, the brake discs (even with their coating) started rusting after just 2 months. The brake pads are very poor quality -- braking performance is extremely weak and slow, which feels unsafe. I'm ordering original parts today and throwing away everything I bought from this company -- it's garbage. Their website looks nice, but it's misleading. The reviews seem fake, and there's no way to leave an honest review on their site. read more

I recently called Cquence Brakes to inquire about a brake job I would be doing soon and wanted to share my experience working with them. I spoke to Houston and he was outstanding. I'd performed numerous brake jobs over the past 20 years or so and never had an experience as easy and pleasant as this one. We discussed options for my setup and what I appreciated the most was how thorough and detailed Houston was with the questions he asked. Even more impressive was how friendly and natural the conversation felt. He dialed in which parts would best suit my driving style and would best complement my build. Upon receiving my order I also noticed hardware kits included for both front + rear. I'm not sure if they were included from mfr, but also wouldn't be surprised if it was Houston's doing. Either way I was very grateful. I consider myself knowledgeable (though no expert) when it comes to maintaining my car; and working with Cquence I had no doubt that I was dealing with professionals. Rarely in this industry do you experience both competence and genuinely good customer service like that. It's usually one, the other, or neither. If you're shopping around for brakes/parts, I highly recommend working with the guys at Cquence.... Thanks again, Houston! read more

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I am very pleased with the service Houston has provided me. He made sure that I am happy with the patterns i.e. He calls me, email me, back and forth to get the right patterns I like. Believe me, there are so many designs you can imagine you can do. Even the pads are OEM ex. My factory pads has wire on the inside pads their pads also have wire to their inside pads. Perfect! Say bye-bye-bye to that rusty boring rotors and say hello to the new sexy rotors. I would recommend this to my friends, family & neighbors. read more

Cquence Brakes - Stelvio Front - Auto Parts & Supplies Near Me - Walnut, California

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I found Houston on Facebook Marketplace. I did not know he was affiliated with Cquence until he dropped off the rotors. Houston helped me sort out the specific rotors for my BMW 435i with M Performance Brakes. BMW used so many rotors with different specs. So, finding the right one was difficult. The information I got online were also confusing. Houston knew what he was talking about. He got the rotors dimpled and slotted (exact same design as the OEM BMW performance rotors). I was a bit skeptical at first. But when I got them installed, the fit perfectly. There were no issues or hassles at all. The price was about a third of the OEM part. Cquence is highly recommended. Will definitely go back in the future. read more

Cquence Brakes - Auto Parts & Supplies Near Me - Walnut, California

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I ordered the wrong brakes for my w211, and when trying to exchange for the sports package version they were responsive and very helpful. Luckily I only live a short drive away so I was able to exchange them the following day. Great service from nice people! read more

Bought rotors and pads for my 2014 Honda Ridgeline. The original rotors were warped. The first time I drove it, it sounded and felt like metal on metal. The entire surface of the new steel rotors peeled off. In my opinion, the rotors were not heat treated properly. I needed my truck, so I went to Auto Zone and bought a new pair, and reused my old pads. Cquence would not take their rotors and pads back. I'm just tossing them in to the garbage. Item Sku Qty 2014 Honda Ridgeline Street Series Cross Drilled Slotted Brake Rotors Brake Rotor Design Ultimate (Drilled and Slotted) Vehicle Axle Front (319.7mmx28.00mm) - $71.89 Zinc Plating Silver Zinc 1014180CQSS-UD-121.40069-SZ 1 2014 Honda Ridgeline Posi-Quiet Ceramic Brake Pads Vehicle Axle Front - $55.00 5512155PQCR-105.15840 1 Shipped By Tracking Number UPS Ground 1Z4E425V0397075945 Updated: They did refund my money. Thank you. read more

So I drive right. I didn't have brakes before. But now that I got in touch Mr.Travis Cquence helped me now im able to to stop for red lights and people crossing the road. 10/10 would recommend. Ask for Travis he's amazing and super attractive. read more

I have an Infiniti QX80 that was having a strange problem with the (factory) brakes. (I believe they were over heating... which I never have seen with disc brakes before.) Cquence was very helpful in the online chat. The advisor was knowledgeable and quick to respond. I ended up buying the Posi quiet, semi-metallic pads. I now have about 1,000 miles on the pads and they are working great. No noise. So far, I like the pads and would buy them again. I recommend posi-quiet from Cquence. The order took a little longer to receive than expected. They told me they would get the order shipped same day (I called in the morning on Thursday), but it didn't get shipped until Friday. If they did ship on Thursday, I would have received it on Friday and planned to do the brakes over the weekend. But they didn't come until the following week, screwing-up my plans. This is why I am giving a 4 instead of a 5. read more

The best brake rotors I've had for my Infiniti Q50 hands down. Great customer service and advise. Keep up the great work Houston Do! read more

Cquence Brakes - Auto Parts & Supplies Near Me - Walnut, California

The only reason I didn't give 5 stars, is because, I haven't had the parts long enough to be able to rate the quality. But the online and phone service was amazing! The guys answer their phones or get back with you quickly. They're knowledgeable, honest and very helpful. read more

I cannot say enough nice things about this company. Their expertise it top notch. I dealt with Houston and he is a walking encyclopedia of brake knowledge. The parts were purchased for a 2008 BMW 535xi and every part (cross drilled rotors, semi-metallic pads, and wear sensors) was amazingly well made. They were shipped to NH free of charge using UPS Ground. The part look great (zinc coated) and stop the car like you threw out an anchor. And also very important, they cost well less than half the price of the OEM parts (which were standard, non-drilled rotors). Don't mess around and buy Cquence parts...you will be very happy. --Brian PS: They are so good that I am ordering the same setup for my 2006 325ci. read more

Good Customer Service and follow up. I bought rotors for 5 series BMW. Price is lowest I found for my car. Fit and quality is excellent. Will buy again. read more

these guys have such great service and their prices are so low that I had to give them props. Got a set of brake rotors for my Scion XB 2008 and they work great. thank you so much for the awesome service and making your customers feel like family. i definitely will refer all my friends and family. thank you! read more

Purchase 2 black rotors only to find out the extra money a spent for the black paint they provide was gonna last me less than 5 min drive around the block. Waste of money for the paint jobs they do. read more

I purchased the rotors and brake set and I'm VERY SATISFIED with the products! If you are looking for top-of-the-line brakes and rotors without paying an arm and leg, you should consider Cquence brakes!! read more

I bought a set of drilled rotors for my BMW. Everything fit exactly and my car feels so much better when I brake!!! They get a 5 star rating from me!!! read more

Houston is amongst the most honest people that I have ever met. Rather than tell me that I need new rotors he measured my rotors and told me that I have one more run on them before I have to replace them. Thanks Houston you saved me a lot of money. And I will bring you my business from this point on. read more

These guys are amazing! Superb material and great performance! my only place for pads and rotors moving forward!

This place is the most legit brake shop ever .... they have everything u don't even look anywhere else but cause Cquence They had drilled and slotted rotors for my 2011 equus. Very rare car. Also purchased 3 other vehicles with there products. And the price is outrageously low for the quality and I like how my name is printed on each box I receive with my rotors. Just extra security is what makes this company the best. .... oh also shipping is like lightning !!!!!!!!!!! read more

EXCELLENT service!! Houston was very patient and honest in helping me find what I needed - I was able to get high quality rotors and pads for a great price. Houston also saved me from purchasing some items I didn't need from them! I would definitely recommend Cquence to anyone I know. They're very willing to help. read more

I have been meaning to do this review for A LONG time now but unfortunately I keep forgetting. Anyways if I could give Cquence 10 stars, I definitely would! This Company is absolutely amazing with customer service and attention to detail! They were one of my sponsors for my C6 Corvette and I was proud to have them as one of my sponsors! Definitely can't wait to work with them again :). If anyone needs anything, contact HOUSTON! He's my go to guy! This company will not disappoint, and appreciate and respects every customer read more

Only place I've been going to get brakes now , have never had a problem with their products and always such fast and great service!

These guys gave me a killer deal on my 2008 C6 Corvette Cross Drilled and Slotted Black Zinc Coated Rotors. They are very friendly, courteous, and high energy staff , that truly offer you an excellent customer experience. I love the new look my of ride. Thank you Cquence. read more

I ordered Drilled & Slotted Front Rotors and Oem for the Rear. These Rotors are not "drilled", they are just little craters, drilled is supposed to go completely through the rotor. Also all the rotors I ordered had the black coat which I wanted. Installed them,drove about 4 miles to work,stopped at stop sign and lights,saw black coating was gone. Ripoff. read more

These guys are really good. I went in to get brake pads as mine were already squealing. I picked up a set of ceramic pads and their mechanic helped me install them. Great guy for lending a hand and giving me pointers. Looks like everything is manufactured in-house. The staff is very helpful in every way and the products are also above par. I highly recommend anyone and everyone to check them out. read more

I purchased some rotors from Cquence for my 2011 F150 after reading good reviews about the company. I selected the 1-day shipping option (for an additional $36) because I needed them soon. The day after I placed the order I was contacted by someone from the company and he stated that since they were HQ'd in Southern California that the 1-day shipping was pretty much unnecessary since I lived somewhat nearby. He then said they could refund the $36 and I could utilize the free shipping and the package would arrive within the timeline I needed. And it did. It's not every day that a company calls you to let you know something like this. Great customer service, guys. As for the rotors themselves, they are of very high quality and they look great. They fit like a glove and they are so smooth. Thank you, Cquence, for a great product and even better customer service. read more

Great customer service! On top of my current and future needs. I'm definitely coming back!

I recently purchased a set of rotors and brake pads for a 2008 MB E350. They held my order up to confirm these were the right rotors for the vehicle. They even asked me to call the vin# in to the dealership to make sure they sent the right part. Not only were they the wrong rotors the brake pads were completely wrong not even close to the pads need for my vehicle. I have tried to speak with them about a refund and I'm starting to get the run around. Be very careful about dealing with Cquence Brakes. Sometimes a good deal is a big headache and a ripoff! Very disappointing to this point with how they are handling their mistake. read more

Great parts at a very fair price. Everything arrived on time and installed with no problems. Quality and fit was very good. I will be ordering from then int he future for brake parts and recommend CQUENCE highly. read more

My new brakes finally arrived and they are simply awesome, and at a great price to boot.

Man i wish i can give them 10 stars! Houston helped get some new rotors and pads, he went out of his way to answer all my questions. They truly treat you like family here and it feels like they really value your business unlike some of the other places I've been to. Aside from the great service, you can't beat their pricing and quality. read more

There service is on point I told them I had a 2015 Infiniti Q50 sport and they helped me get the correct rotors. When I got them I was so happy the quality is great and for a great price I would recommend any one In there products. I am for sure going to be getting my break pads from them . read more

Amazing quality and great prices. If you are looking for some nice brakes without breaking the bank, give these guys a try. I'm glad I found them through a car forum I frequently visit and purchased the Phantom series rotors for my dodge caliber SRT4. Give Houston a call, he made sure I was going to get the right parts by verifying measurements before sending them out. Great customer service! read more

I ordered a set of drilled and slotted rotors, front and rear, for my 2007 BMW 530I. Shortly after having new brake pads installed and the new rotors mounted, I began experiencing oscillation and vibration of my steering wheel each time I applied the brakes.This continued to get worse at each brake application. I suspected that the front rotors were warped. I contacted Cquence, and explained my situation. Cquence wanted me to send them a service report to confirm that the rotors were warped. I sent them a report form Firestone which confirmed that the rotors were warped. Cquence shipped me a new set of front rotors, once I agreed to pay for shipping only. Once the rotors arrived, I had them mounted. Surprisingly, the same oscillation event occurred with the replacement set of rotors. At this point, I am extremely disappointed with Cquence's and their product claims. I have sense replaced my front rotors with an inexpensive set from Auto Zone rotors (which are not drilled or slotted) and I have not experienced any oscillation or vibration of my steering wheel. I encourage you to shop elsewhere. read more