We always love a Cracker Barrel. Service was quick on a Sunday morning. Everyone was lovely. They seated us by the fire when we asked. My aunt and I both had the biscuit breakfasts. It's a great value. Very cozy inside. I'm glad they still have the old decor :) read more

Cracker Barrel Old Country Store - Hot Chocolate - Southern Near Me - Columbus, Ohio

This visit was a complete failure on the part of Cracker Barrel. When we walked in the establishment, the AC was cranked and it was cold. We were sat at a table and did not see a waitress for 10 minutes. She eventually took our order where me wife asked her to bring some biscuits out before the entrees. 30 minutes later the waitress came out to tell us that my entree was not available because the grilled chicken was still frozen and they only have one grill cook. (This while people who arrived after us were enjoying their meals!) Ten minutes later our food arrived and my order was wrong and my wife's food was luke warm. (And our biscuits finally arrived!) At this point, we got up and left. We never saw a manager and this young lady should not be a waitress. We have never been this disappointed at a Cracker Barrel and the meals are pricey enough to expect decent service. read more

I'm back for breakfast at Cracker Barrel. The service was great this morning, but it also held to come on a Tuesday morning. Not a lot of people here. I peered the mother special. 2 eggs, 2 sausages and 3 pancakes. I had blueberry pancakes with blueberry syrup. We did not have to wait long at all. We prefer Cracker Barrel over Ihop because IHOP place is always cold. Last few times we had to keep our jackets on. But Cracker Barrel has the fire place on all the time. Plus it's more cozy. Thanks team for what you do. read more

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Hearty, Fresh, and Delicious Breakfast! What a great way to start the day! Everything was fresh, flavorful, and perfectly cooked. The portions were hearty without being heavy, and every bite tasted homemade. The service was friendly, and the atmosphere was warm and welcoming. I'm so glad the corporate office decided to keep the image and standards we've all come to count on. It's comforting to know that the quality and experience remain top-notch. Definitely a place I'll be returning to for another tasty breakfast! read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Ohio

Cracker Barrel is what it is, and what it is to me during road trips is a place to stop to use the restroom. You can pretty much always expect that the restrooms are relatively clean. The restroom at this Cracker Barrel was fine. It could have used a good scrub down, but it served its purpose. Did you know: Cracker Barrel is also a restaurant! And it's also a gift shop! We didn't eat at the restaurant, but we did buy some peppermint sticks for the road (they have lots of ye olde fashioned candy here). We also played some checkers, of which there are boards to play inside the gift shop and outside on their porch. The people who work at Cracker Barrel restaurants are always so pleasant. That's the case with this one, too. They cheerfully greeted us when we arrived and bade us farewell on our way out. read more

We ordered takeout tonight. I love the sides and the desserts. I ordered the potato casserole which once was a must have. Now its a very dry tasteless no thank you. The baked apples were fabulous as always. The dumplings were terrible. Thick, gummy and the only taste to them was flour. But the WORST part of the entire experience. I ordered 2 pieces of carrot cake. Check out the picture and ask yourself...where is the quality control? And no, they didn't charge me half price for one of these. I paid full price for both! read more

Cracker Barrel Old Country Store - Carrot cake - Southern Near Me - Columbus, Ohio

Stopped on our way through Ohio. Sunday at 11am so knew it would be busy. Put our name in and told 15-20 minute wait. More than 40 minutes later we were seated. I counted 5 four top empty tables just in our area. It took over 10 minutes to put in our order- we ordered drinks and food at the same time- just breakfast food. We left more than 2 hours after walking in. The table behind us complained so much they got all their food free. We didn't complain but we were sure disappointed. read more

Everything started out pretty nice. Our waitress was very nice, Our appetizer arrived and then we ordered our main course: I ordered the campfire chicken and my husband ordered the campfire beef. We waited...and waited. We noticed how the other customers were waiting also, maybe one or two had an order of fries. We we were then told that the kitchen was short staffed. We continued to wait and im sure that it was most likely an hour later with still no food. Our waitress did update us on our food. And then finally she tells me that if I still wanted the campfire chicken it would be another 5 to 10 minutes. I told her to just bring me a campfire beef instead. The food came and it was horrible. My meat looked burnt, my husband had cherry tomatoes and I didn't. The food was disappointing. Our waitress told us that the manager would comp our meal. I was ready to leave afterwards. read more

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I wanna start with saying I am a vegetarian that absolutely loved the biscuits and gravy up until two days ago. I have asked time and time again is there any animal anything In your gravy and each time I was told oh no there isn't anything pertaining to any animal contaminate in it. Well this has changed I was informed they do cook their gravy in a pork base!!!! I am extremely disappointed and disgusted with this! Thanks for ruining that for me.!! read more

We enjoy Cracker Barrel food and eat breakfast there often when traveling. I was happy to see that eggs in the basket was brought back and found it to be consistently prepared and presented no matter which location we visited. Until today. The Hilliard OH location had their own special take on the dish, and it wasn't pretty or tasty, nor did it resemble any eggs in a basket that i have ever seen. No holes. No basket with eggs peeking through. Instead, I got, rubbery, overcooked eggs thrown onto two soggy pieces of toast covered with pallid tomato slices which were smeared with mayo. If the kitchen doesn't know how to prepare a dish, they should just fess up. My husband's blueberry pancakes were decent as always. I didn't want to make a fuss since we were on the road and needed to move on. Our server didn't ask how our meals were and made herself scarce. I am attaching a photo of my plate. We were also charged extra for the sausage although I believe it is supposed to come with the plate. Sad way to start the day. read more

Cracker Barrel Old Country Store - Their version of "eggs in the basket." - Southern Near Me - Columbus, Ohio

Service was rushed but slow at the same time and food came out slow. Last time we had our food for 15 minutes before getting silverware.

It was a disappointment. We waited 1 hour for our food after we placed our order. There excuse was the ticket must have got lost and blamed it on their computer system. Meanwhile everyone else in the place got their food on time. As we were waiting we were informed they close at 9 pm. We got our food at 8 pm. The manager said it was a glitch in the system and waitress claimed she was in constant contact with the kitchen and yet our fish meals took 1 hour to make and deliver. Judging from all the stuff on sale In the store, they are running into financial troubles. No wonder service was so bad. I wanted to give only 1 star but at least we got our meal and they overcharged for items we never got. Do not buy any gift cards to this place, you will just be disappointed. read more

If zero stars we're a things that what this place deserves. We were a party of 13 . Sat down they took our order 1/4 of the party got their order and it was 1 hour and 30 minutes and the rest of the party didn't get anything. There was a party of 10 that came way after our order was taken and then received their order before ours . All they kept saying was "it's coming" . The servers were great but from the kitchen to the management is TERRIBLE. Not the first time having a terrible experience here . Safe to say we will NEVER come back . Get some better management that know how to run a restaurant the proper way. Go to first watch and save yourself the terrible experience read more

Cracker Barrel is always a reliable spot for classic American diner-style food, and they've even added alcohol to the menu, which is a nice touch. We ordered burgers, fish, and chicken fingers, and everything tasted great. The portions are generous, and the prices are super reasonable for the amount of food you get. Our server was so sweet, and the food came out quickly, making the whole experience even better. The kids especially loved the build-your-own hot chocolate--it was such a fun treat for them! If you're looking for a casual, family-friendly place with tasty food, Cracker Barrel never disappoints! read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Ohio

Just tried the new gravy and eggs-wow! Everything was delicious, with the eggs being unbelievably fluffy. Great flavor and the service was super fast. V Definitelv order this! read more

Cracker Barrel Old Country Store - Sausage & Egg Casserole. - Southern Near Me - Columbus, Ohio

Service has been decent other than the fruitcake kid that started to give our food to a table that just sat down. He wasn't even our waiter/waitress. Then he got nervous went in the back and never came back out. Our waitress was decent and polite. Food was damn good and hot this go around. read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Ohio

I was bummed to see this Cracker Barrel only has 3 starts but despite it I've gone and tried it myself. My experience could not have been any different than those with poor experiences. As for the restaurant itself, it's your classic Cracker Barrel in every way including being very clean and busy. The staff was so friendly, like recognizably more friendly than many other places which makes you feel so welcome. I did a take out order but from what I experienced, the restaurant and staff was wonderful. As for the food - when I tell you I annihilated my food, I don't think I took a breath while eating it was so delicious. I tried the chicken n dumplings after it was recommended and it was delicious. The chicken was so tender, the dumplings were perfect, and it was pretty much homemade comfort on a plate. I also HIGHLY recommend fried okra as a side if you haven't tried before. I will definitely be returning! read more

Cracker Barrel Old Country Store - Chicken n' Dumplins - Southern Near Me - Columbus, Ohio

I wish that I could write a good review but I can't. Everything started good with our appetizer and then it went down hill. Our waitress was kind, the kitchen staff was short staffed and it showed. My wife and I waited for over an hour for our meals that came out unappetizing to us. Our meals were free from the manager. Yeah, just wasn't a good dinner experience for us. read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Ohio

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Was able to finally give this place a review. I've been here many times and I always enjoy it. Their breakfast has a great selection, and I went with the new pancake tacos. They're pretty good. I mainly come back for the service. They're always friendly, and that's what I love the most. read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Ohio

We ordered the country fried steak, and were very disappointed. The meat was gristly with ver little gravy. The green beans tasted like they were from a can and just warmed up. The greens were the same; no vinegar or bits of bacon or ham added. I can't see us coming back. read more

Cracker Barrel has decent food and service. The wait staff were pleasant and the ambiance is typical American country inspired. read more

Cracker Barrel Old Country Store - New rewards program and $5 take home meals - Southern Near Me - Columbus, Ohio

I really enjoy Cracker Barrel. For some reason, I was craving CB earlier this week. After leaving the airport, I went directly to CB. I was greeted by a person without a smile and a low voice. I didn't even understand his greeting he spoke so low, and there was no one else around us. I think it's important for restaurants to put someone up front who is cheerful and welcoming. The service was excellent. I even left extra tip, since she let me stay a while on my laptop after finishing my meal. She was very nice. The food was really good. I like the cornbread. I loved the string beans. I enjoyed the mashed potatoes. I did not like the pinto beans, though. I don't eat meat, and I think they had pork chunks. I still had enough to eat, though. read more

Cracker Barrel Old Country Store - Vegetable platter - Southern Near Me - Columbus, Ohio

So, this store does seem to be understaffed, and they even have a sign on their door saying "Temporary hours 8am-8pm" which probably hints that. Our waitress Kesha was super nice at least. A lot of the peg games had missing pegs unfortunately and the ladies room could use a good cleaning and some maintenance. Food wad very delicious though. :) read more

Cracker Barrel rarely disappoints. The food is consistently good and service quick and friendly. I usually come here for breakfast before running weekend errors and get some version of the Old Timers Breakfast. If I do get dinner I make sure to save room for the chocolate Coca Cola cake. The walls are covered old timely country store signs, tools and portraits. I wonder where they get all of it especially the photos. Don't forget to check out the gift shop filled with candy, snacks, jewelry, candles, cds, local sports memorabilia, toys and seasonal items. read more

Cracker Barrel Old Country Store - Wall of random photos - Southern Near Me - Columbus, Ohio

This is still my favorite location in the Central Ohio area. Stopped in and grabbed some breakfast with the family. Our waiter was amazing and attentive. The food came out quickly and it looked amazing. The only letdown was that they were sold out of the seasonal Cinnamon Roll pie. I was immediately intrigued by the featured item which was the French Toast and Chicken meal. I added a side of hashbrown casserole and a slice of their famous Double Chocolate Coca-Cola cake. The french toast had a crispy exterior with a soft and sweet interior. The chicken was fried to perfection which made for a perfect pairing with the french toast. They give you a side of butter, but you don't really need it. This meal needs to be permanently added to the menu! French Toast 1-5=5. Chicken 1-5=5. Double Chocolate Coke Cake 1-5=5. Service 1-5=5. read more

Cracker Barrel Old Country Store - French Toast and Chicken Meal with a side of Loaded Hashbrown Casserole - Southern Near Me - Columbus, Ohio

Went here for my Birthday breakfast. Took over a half an hour to get our drinks, then over an hour for our food when everyone else around us who came after us already got their stuff. First only half of our table received their food, and all of it was wrong. Then we had to wait another 30 minutes for the rest of the tables food with no silverware. The steak was raw and the eggs were hard, and the toast burned. The manager had come over, and he literally didn't even care. The waitress seemed to understand and said we didn't have to pay. I used to really like Cracker Barrel but they got rid of most of their menu and now this. I won't be back. read more

Cracker Barrel Old Country Store - Raw steak - Southern Near Me - Columbus, Ohio

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We ordered for carryout. Half of our items were missing. Staff at checkout was interested in socializing with each other and other customers more than making sure we got our items quickly. Food was tasty once we actually got it all. read more

Terrible service food took over hour and thirty minutes in an empty dinner me and my family were the only ones in the dinner terrible terrible terrible read more

Love Cracker Barrel! Good deal, good food, good service and strong Wi-Fi . I also like that they're near the freeway and located throughout the country. read more

I want to start off by saying thank you to the waiter named Tyquan D for his service was really helpful , polite , understanding, quick too . When he came over with the food it was delicious and everything was well cooked and went well with the cherry coke I had . It's always a pleasure eating there it brings memories cause I used to go there all the time as kid growing up in Cincinnati . The environment is welcoming and what it supposed to feel like when walking in read more

I am giving this 3 stars because the staff are so so nice. They greet you when you walk in, they ask if you want to buy any extra stuff. The ambiance is well its a Cracker Barrell. The fire place is great. While the food is hit or miss depending on your taste and preferences. However, this location never has the southern fried chicken. Major fail - that is why we went. Multiple times. Fix your fryer, shaker, ordering, whatever - just get the chicken back or put a sign up that says it's unavailable. Also, you can't get the chops except for Saturday now. read more

waited 30m for a table then 15m for my server to show up l, i would expect the place to be very busy when they are putting you on such a hold but turns out its pretty empty so im just not sure if they were short staffed or what exactly happened read more

This place is a staple to my childhood. Right off the freeway with huge parking. They have the cutest gift shop to walk through while you wait for a table because it's usually packed and busy! They have cool bottled sodas and different candy you don't see everywhere. The place is decked out in old school signs, tools, sports gear- the vibes are immaculate every single time. We started with the country fried pickles and they were delicious! I had a Bloody Mary and my husband had the new spiked strawberry lemonade, his drink was the best! My husband got the Cheesy Bacon Homestyle Chicken and holy COW, it was AMAZING!!!!! I wanted to trade plates but I couldn't because my Tips, Tenders & Shrimp platter was humongous and delicious and my leftovers tasted even better! Our server was so sweet, it was crazy busy and she still had a great attitude! read more

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Sweetest servers, funny, friendly and helpful. Food was great! Needed some comfort food and biscuits and gravy hit the spot!

"I recently visited Cracker Barrel, and I left feeling incredibly disappointed and hurt by the experience. Not only was the service extremely slow--taking nearly 20 minutes for someone to even greet us--but we noticed that other tables received quicker and friendlier attention. It felt like we were being overlooked compared to other customers, and the difference in treatment was very uncomfortable. When our food finally arrived, it was cold, and my order was incorrect. The server barely acknowledged the mistake and made no effort to apologize or make it right, making us feel dismissed. It's disheartening to feel like you're being treated differently based on who you are, especially when all you want is a warm meal and friendly service. The atmosphere, which I usually enjoy at Cracker Barrel, was tainted by this experience, and it really changed how I view the restaurant. I hope Cracker Barrel will take steps to ensure all customers feel valued and respected because this visit was hurtful and disappointing." The GM manger Mallory was horrible . She changed our waitress and sent a black waitress to bring our food after waiting 45 mins to eat and the food was cold ! read more

Our waitress never returned to our table once she brought our food. Her husband and children were 2 tables behind us and she stood at their table talking the entire time. Her name was Daniell. The corn muffins were burnt black and hard. Can't believe they would actually serve those.​ read more

Had and amazing experience with one of the waiters in this restaurant Tyquan d was very great super helpful and a very kind soul we had a bad experience on the way to this location with our car and when I say kindness and generosity flows through him and he deserves a raise for the way he presented himself and the restaurant itself when we usually come in after we eat the have an apple dumpling dessert that is to die for but they no longer serve this item so Tyquan told us about a new lemon's strawberry dessert we tried it and it was so good after all of that and relating about the dessert and his experiences, he offered to pay for our dessert and said it was on him. That's customer service right there. He made our day and made us forget about the bad situation we were in. read more

We were greeted by a very nice hostess and seated quickly . Our food took a very long time but it was hot and very good . On the other hand our waitress was not very good at all . . We had to get up 3 times and ask for a refill on coffee , one of us never got their beverage . She forgot jams and jellies even after asking twice . The manger got catsup for us .. she seemed to just disappear in the back and not come out .. When she did we had already gotten what we needed to enjoy our meal from other staff . read more

Wow I love the Cracker Barrel. This time, a total opposite of what I am used too. Zeke needs a complete retraining. This was possibly the worst service I have ever had. The other girls were busting their bottoms, and attending the customers. Cleaning tables an what not. Zeke was busy cleaning the kitchen. Let's get down to it. Greeted timely and with a smile. Seated immediately. Drink order taken quickly. Now let's really slooooow things down. Finally remembered he had a customer. Took our order. A little while later my salad came out. Normally I like to eat my food with silverware. So after about 5 minutes or so I had to ask one of the other severs for it. She was nice enough to bring it out. Shortly after here come the hot food. The grilled chicken fingers were moist, and hot. I have no idea what was wrong with the hash brown casserole. Asked him to exchange it, and he informed us that's all they had, and did offer to change it out for another side. Ali asking what's wrong it's it. It was so bad it was hard to describe. Instead of getting a dipping sauce. I asked for a cup of ranch dressing instead. Of course he forgot about that. I had to ask him for it. That's the last was the last saw of him, until the bill came. When he asked if there was anything else except for the check. I almost laughed at him. Just asked for my only refill to go. Most likely I will be back. But he will not be my server. Management needs to address this. I would have stayed to talk to the manager, but I started to upset me. However the nice lady at the counter was nice. read more

After having to use GPS to find it, I was glad to get seated quickly. Maybe slow because hard to find, curious minds want to know?? Service was the normal top notch, server with trainee kept me in diet coke and didn't even want to see driver's license to prove its is my birthday. Trouble was the food surprising. Pancake was much smaller than those I am use to getting. Not as brown like it was not brown in many places. Worried that maybe made like Bob Evans, but not. Bob Evans' pancakes are almost crime on humanity to me. Coke Cola Cake was little dry and fell apart when I was putting most of it into a to go box. Bacon was good and so was hash brown casserole. Store was still full of plenty of stuff to get you to spend money. Got my favorite maple sugar candy. Had not been to CB since last summer. EBS and I used to meet here for our mid week date. He loved the place and usually had to decide between breakfast or dinner stuff because he loved both. He could have gotten a free dessert also. His birthday was also today. I got to be his old lady since I am 2 years older than he was. Keeping his legacy alive. read more

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