Don't sleep on the catfish grits and cheese eggs. The potato casserole is fire and they come out with biscuits and gravy so you actually don't even have to eat your meal. You could just have that the pancakes or one of the things they're known for. I'll do another review on a dinner at a later date Get your butt here and sit by the fire. I guarantee the service will be professional and efficient once again the fireplace adds to the ambience. read more

Cracker Barrel Old Country Store - Couldn't wait to dig in - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

The entire store has concerning issues. Dirty, bi-polar managers and staff, food is 25% hit and 75% miss, and there is feeling of desperation or shame in the dining room regarding some of the servers. Truly sad for a location that was once a nice place to eat. read more

Service was terrible!! Not very busy. Server more concerned about the wrong menu being used than caring for customers. People walked out ! We waited a long time for scramble eggs. Someone else brought them to us about 40 minutes after ordering. Server didn't check on us until almost finished. read more

Waited at the host stand for 20 minutes as they sat 2 tables in front of us VERY slowly. Then they get to us and tell us it's a 45 wait, even though there are about 30 open tables and people are getting up and leaving so even more open tables. So, it went from a 0 minute wait to 45 out of the blue. I believe the staff didn't want to seat us because we had kids. Terrible place and very inefficiently run. Discriminatory. People stated they were waiting a full hour for food. read more

Food plentiful. Had pancakes with strawberries and cream cheese. Eggs and bacon. Was delicious. Waiter was ok. Attentive in the beginning but waned off. read more

Good food slow service Nice decoration More staff needed Nice people Food D read more

Cracker Barrel Old Country Store - Hashbrown Casserole Shepherd's Pie - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

See all

Is there. Ever a bad Cracker Barrel ? It's exactly what you expect and want it to be. Friendly staff, good food, great price. As Always fully stocked country store. When you see that sign on the road you already know you're stopping in. read more

We decided to visit this Cracker Barrel this morning. We arrived at around 8:00am. It was not busy, a couple of people sitting in dining area. We waited at the hostess station for 10 minutes for someone to come out and help us. We asked the young man at the checkout counter if he could get someone to help us. He said he did call to the back and let the manager know. Still we waited until finally a man came out said nothing to us but went to clean a table. He finally came out to us and seated us at a table. The waitress was very nice, but visibly stressed. She took our order and while we were waiting more people were coming in and getting upset about waiting for someone to help them. They just decided to seat themselves." When we got our food, my eggs and hashbrown casserole were cold. My husbands pancakes were not good. We had not been to this Cracker Barrel in 10 years. We are definitely never going back. read more

Wife & I visit Cracker Barrel's around the USA while traveling and 99% of the time we consistently receive very good service and quality food. At this location which we have visited approximately 5 times in a year's time and they are consistently terrible! Today we went in for late breakfast/early lunch and were seated immediately and waitress came over fairly quickly and asked about our drinks, at which time we said what we wanted to drink and she returned fairly quickly and took our food order. This is where things went down hill, after waiting around 20 mins for our order, a young man stopped by table to ask how things were going. We said all was good if we could get our food. Please keep in mind, it's not like the place was packed or anything. About another 5 minutes went by and our waitress came to table we asked if she knew what the holdup was on our meal. Our waitress came back out with our food. We asked for eggs over medium and all of our eggs were hard and a couple broken & hard. Our hash brown casserole was crispy dark brown on tops but none of the food on our plates was hot. We figured our food must of been setting in the kitchen under a warming lamp. The young man came back by and I asked if I could speak to manager, he said there wasn't a manager but there was a lead shift person, but she was in the kitchen cooking! He walked off and another lady came out and asked what the issue was, she was very polite and apologized. She took our food and within another 7 minutes, returned with fresh plates of food and told us to enjoy and they were not charging us for our meal. I explained that we appreciated that but we didn't come in for a free meal but wanted properly prepared food in a timely manner. She understood and again apologized. The time prior to this visit, after paying for our not well prepared meal, I complained to manager and she was also very nice and gave us a coupon for a free meal on next visit, which I never used. After today's visit, we have decided this would be our last visit to this location! read more

Figured we would give them another try after a previous bad visit hoping things improved and boy were we disappointed. Was not crowded. Hostess quickly sat us at a 4 chair table and told us they were out of high chairs and only had boosters seats left. Seat was dirty and she just placed it on chair without installing or attaching it. The table had just been wiped down and was soaking wet and sticky. Waitress was not friendly, difficult to hear, and didn't seem to know the menu. Food took over 45 minutes to come out. We asked for a status and was told they were busy. The table behind us had the same concern. Maybe you should limit how many people you seat if unable to keep up cooking needs. Not sure what they think scrambled eggs are but eggs over hard are not scrambled. When asked was given attitude. Love Cracker Barrel but this location is absolutely terrible and we highly encourage you to go somewhere else. read more

I tried to give this place a chance more than once. I've gone back sporadically over the last couple years, but this is consistently the worst Cracker Barrel in the country. I've gone to the one near the airport and the one in Plymouth meeting multiple times. There is almost never an issue there. This one is horrible every time. After seeing a movie with my son, we went to Cracker Barrel and ordered food. After ordering, we waited 45 mins, they come out again to tell me they don't have what I ordered. This is the sixth time something like this has happened where my family was able to eat, but I was unable to eat. It's getting pretty old. The service is horrible. The staff constantly turns over. Management is MIA. Don't waste your time. I made sure everyone waiting knew about the experience also. read more

We ended up at Cracker Barrel today for breakfast. We ordered a hot tea and coffee, and were brought two teas. Waiter came back with coffee and we placed our order. Hubby's order was fine, but I'd requested blueberry pancakes. Waiter took them back and left the remainder of my breakfast, two eggs and meats. The eggs were cold, but i was hungry, so i started to eat. When he brought my pancakes, they looked burnt, smelled burnt, and tasted burnt. By way of compensation, he removed the charge for the BLUEBERRY from our ticket. Not returning any time soon if at all. read more

If you are ever curious what this place is all about. Well, let me describe it simplest way. Another a higher level from Denny's. They serve classic American-style food and breakfast. The cool stuff about this place is the decor also they have a gift shop before you enter the dining room. Friendly staff but I find their food can be heavy on salt. My opinion. But a must-visit read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

My husband and I visited Cracker Barrel in Downingtown, PA. We visit the restaurant quite often. The last two visits were not enjoyable; the quality of the food has changed. Our visit on Tuesday, 11/5/2024 (Election Day) was HORRIBLE!! Although a full table of managers were facing us at the hostess desk, none of them made an effort to have us seated. We stood there for approximately 5 mins (I only remained because my husband was hungry). I do not think a total of 8 tables were occupied. When the host "finally" showed up, he escorted us to the last section, in the corner, near the exit door. Our server, Jasmin, stood in the kitchen and TALKED to a coworker while taking her time to greet us. Her greeting was POOR, as evident by the slop she brought to our table. My order was completely WRONG. The potatoes were cold and lumpy. My husband's sweet potato looked like something they found in the trash. Yasmin placed this huge marshmallow on top of my husband's sweet potato like a hat. Her response was, "some people do not like it mashed". At this point, I had enough of the disrespect and bordering, "we do not like your type here". I left the slop on the table and spoke to the manager, Jessica Meyers. By her body language, she could care less about the situation. That will be my final visit at that establishment. Word of advice, people of a certain "type"...... pay attention. read more

See all

Stopped in for a "Breakfast for Dinner" night. 1/2 the sausage was raw and it tasted off. Asked for bacon instead as there was def. Something wrong with the 2 pieces of cooked sausage. They replaced the one order with bacon that was soggy, we were expected to eat the off tasting sausage (no thanks I don't need food poisoning from bad pork). And not sure it was actually pork I think it was impossible sausage. Anyway not a good experience. Won't be back here. Used to love Cracker Barrel but it has gone waaay down hill. read more

Cracker Barrel Old Country Store - Raw sausage patty - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Ordered the Grandma's Holiday Special breakfast. After a bit of a hard time ordering multiples of the same item, with options on eggs, went to pick up. Adjacent Car Dealership, Texas Roadhouse restaurant and the bank all have their parking lots and sidewalks clear of ice and snow. Crackle Barrel is NOT. That's a clear indication that we don't value the safety of our employees or customers. Had to park way out by Texas Roadhouse. A treacherous slippery walk to CB and on their sidewalk. Order is ready. Very friendly takeout server. But can't confirm anything about the order! The food: Typical CB. Once a year disappointment. The turkey looked like a piece of cod and chewy. Eggs were over easy. But arrived poked and overcooked. Pancakes were good. That's the one star. read more

Cracker Barrel Old Country Store - Pancakes are good - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

See all

It is pretty dirty at this location. The floor, the chairs and the table look like they haven't been cleaned.

We ordered curbside pickup and were horrified. One of our side items was totally missing from the order. we ordered the loaded sweet potato and it was disgusting. It had roots growing out of it and was dirty. Apparently no one even looked at it before giving it to us. And it was NOT loaded. On a previous curbside order we got the 'extra meal' of meatloaf and Mac and cheese, and it literally looked like they scraped leftovers off someone's plate to give to us. Meatloaf was chopped up and Mac and cheese looked half eaten. Awful. Won't ever be ordering curbside again. read more

Cracker Barrel Old Country Store - Meatloaf and Mac and cheese to go - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

See all

Normally a big fan of Cracker Barrel because I'm on the road 250+ days a year. Chicken and dumplings is my favorite meal there. From the time I walked in the door (10 minute wait for an almost empty restaurant) till the time I got up and walked out I was disappointed. Another 7-10 minutes before a server even walked up. 20 minutes or so before my order came out. The menu must've changed because this is the worst chicken dumplings I've ever had. Grilled chicken and noodles in a watery broth. I'm hoping it was just an off night, but from reading the reviews, I guess it's typical for that location. Was actually going to ask the server if the recipe changed but she never came back. I actually got up and walked out without paying. Leaving a full so-called meal on the table. I won't be returning. I went to Chick-fil-A on the way back to the hotel. That was delicious. read more

This location was a hot mess. How do you run out of chicken tenders on a Saturday night? It's all my kid would eat and we were out of luck I guess. They bring the loaded sweet potato out to the table about 45 min later with my kids grilled cheese who has already had a meltdown because he is starving. Don't make kids wait that long for crying out loud. What is wrong with people. My food was cold. Ice cold. The potato with the marshmallow topping must come that way frozen in one piece because it was ice cold practically still frozen in time. And the salad I order looked like it was stuck together. And no dressing. Inedible. Waited another forty five minutes for check and finally got up myself to go pay at register without a bill. read more

The last two times I've come here, I have had Crystal as my server. She is so polite, kind, and takes great care of you. Because of her top-notch service, I'm willing to come back and even leave a review. Food wise, I've always received a good meal. With the portion size and quality of food, I think you actually get more than what you're paying for which is a rarity these days. I have to say, the pancakes are really delicious. These two reasons are why I keep coming back to this location. read more

I was not happy with the service they messed up our order on a lot of things..the food wasn't that great neither

Came here for dinner, as soon as we walked in, the hostess said "I'm sorry, my shift is over, I'm leaving, my manager will take care of you". We waited several minutes, a few employees even made eye contact with us and another family that was waiting behind us, but just ignored us all. We then walked into the restaurant and tracked down the manager who said "sorry we are really busy". However, we noticed that the restaurant had many empty tables. The manager then walked away for several more minutes. It seems like the restaurant is very short staffed. We then decided to go to Texas Roadhouse, right next door, best decision ever. Texas Roadhouse was pretty busy but we were immediately seated and given fresh warm rolls. read more

Came here for breakfast. Was disappointed they no longer have eggs in a basket on the menu so that may partially be influencing my review haha. Biscuits were very small. Food was bland compared to in years past. Very few utensils were provided - no spoons for menu items clearly requiring a spoon. Waitress was very nice. Had ordered an item that was not provided but them found it was still on the bill. Seems to be a decline in the quality of food and service but no drop in prices. Another waitress was attentive enough to notice sun glare hitting our table and proactively shut the blinds which was very kind. Ok experience but underwhelmed read more

I ordered $50+ take-out this morning by phone directly to the store when on-line ordering failed. The woman taking the order read it back correctly, but once I got home, I discovered the extra side I ordered wasn't included on the receipt. on top of which, the pancakes were missing the syrup I had ordered, so its obvious that the order was not reviewed properly in the store. The alleged manager I talked to said the order went through a call center. Either way, the hot mess in customer service that Cracker Barrel (and especially the Downingtown PA location) is a major reason why the company is in severe financial straits! I will be giving serious consideration to going to the IHOP further down the road from now on! read more

This is a solid family restaurant. I hadn't been to a Cracker Barrel in over a decade but my 4 year old son kept raving about it after going with his dad and grandparents so the two of us had a mommy son date on a Thursday afternoon. There were only a few tables of guests and they had us spaced out so the customers were spread out. I came in with low expectations as I normally don't care for chains or Southern food. The kids menu didn't look healthy but they were super accommodating and made a kids size grilled chicken and broccoli for my son for the kids price. Apparently Cracker Barrel makes great grilled chicken because my son finished it and he never eats mine. He also let me know that they have the best biscuits and mac n cheese ever. I do agree that the complimentary biscuits are great and were the highlight of my experience. The mac n cheese won't disappoint; And you know it's good when a 4 year old likes it over Kraft. I had the sirloin steak and they cooked it exactly as requested (medium well). For sides, I had green turnips, broccoli and mac n cheese. Was my steak as good as a steakhouse? Of course not. This is certainly not Fogo quality. But for $13 it was very good and better than I expected. I appreciate my veggies weren't greasy or coated in butter and oil like some other chain restaurants do. The server April was amazing and sweet. She was super attentive and just seemed like a caring and friendly person. The service was what I'd expect at a high end restaurant. The store attached to the restaurant may be a pro or con debating on how you look at it. It is super cute with all kinds of stuff you probably don't need but can't resist. They had some great deals on the sales rack. Just a warning- it's impossible to escape without your child asking you to buy a toy or candy. And since you have to walk through the store to get to the restaurant, you'll probably hear some persuasive arguments for a hot wheels or dinosaur from your kids twice. Based on my experience and this being my son's favorite restaurant ever (he talks about Cracker Barrel even more than Sesame Place), I'm giving it 5 stars. read more

Didn't like this location at all. The service was terrible. We waited to be seated while many tables were open. The hostess told us there wasnt enough servers to work the floor. The waitress took a while to take orders and drinks were often left empty for a few minutes before being filled. They also didnt provide any napkins other than the one they give you when you sit down. The food was good though so thats the reason for the two stars however I believe theres some sort of potato famine going on in PA because this is the second time and place I ordered fries with a meal and got a very small portion. read more

Cracker Barrel Old Country Store - Side of fries. PA's Potato famine - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Food was good, although our biscuits never showed up. Service started out ok, but later had to get the host to hail our server for the check. Worst of all: NO military OR senior discounts of any kind. This, not only is dissapointing, but a particular insult to all veteran customers since it was stated online. The Texas Roadhouse next door provides 10% every day and 20% on Thursdays. I don't think any veteran is looking for a free meal, just a followthrough on what you state you provide! Never again - you lost me, my family, and anyone else I know. read more

We used to love going to Cracker Barrel but we never went to this one. Service was decent- C+. Food was a mix of mediocre and decent - C-, C+. Bathrooms were atrocious like something out of a bad sci-fi movie with filth and alien lives around the corner. Grimy, looked like they haven't been cleaned or checked in a week. Soap dispenser broken with a cup full to the brim with soap under it. Smelled like something died and had the door open to air it out and make the entire shop smell bad too. Not going back there again. Disappointing. We always liked it in the past. read more

I have been coming here all 4 years that I've lived in this area. Since the pandemic, I've become a loyal pick up customer. That ends today. After numerous late pick ups, I thought I would come here to write a positive review because my order was actually on time. When I got home however, I found the catch. My Cracker Barrel Sampler, which is often missing one item, was now missing two. What should be broccoli and hash brown tots are empty spots. But hey, they threw in an extra slice of ham, which I usually give away. Broccoli and hash browns = ham? read more

Cracker Barrel Old Country Store - a cracker barrel with peeled apples - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Crackerbarrels as pretty much the same, good food, everywhere you go - which is always a plus! Never changing, always great. My only note for this particular spot: one of the servers was absolutely racist, unhelpful, and biased. It took FOREVER to get my food, while every other customer (non-POC) got their food first though they were seated long after me, my steak was absolutely raw, and it took her way too long to bring in actual plates, utensils and condiments for me to use at the table. Every other time I've went, save for this one terrible experience, every other waiter has been wonderful and pleasant! I knocked off a star for just the one situation, otherwise would've been a 5 star review! read more

My order was take-out. The roast beef was terrible! Instead of a tender slice of beef it was the small overcooked bits from the bottom of the pan that were so hard I could not stick my fork in them. It was garbage so I threw it out. They never would have served that to a customer at a table because they know the customer would send it back and tell the manager. Whoever put that disgusting gristle in the take out container has no conscience and should not be serving food. I attached a photo I took so you can see exactly what I was served. People should think real hard before taking the chance of getting served what I did. It's a chance I will never take again. read more

Cracker Barrel Old Country Store - Gristle - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Count this as a zero star review, I don't even want to give one star but it won't let me go lower. I went to the restaurant with a group of 3 and we were seated pretty quickly as the restaurant didn't seem to be too busy. After we were seated we waited 45 minutes and nobody ever came up to us to take our drink or food order. One of the members of my group went up to the host stand to let the staff know that we weren't upset but that we may have been forgotten as nobody came to our table. The staff member apologized and assured us that someone would be with us soon. We proceeded to wait another 15 minutes and still no sign of anyone. We ended up leaving the restaurant after waiting an hour without our order even being taken. The infuriating part was on our way out there were four staff members just hanging out at the host stand not doing anything... read more

My family and i went last sunday for my grandma's birthday, the food wasnt as good as it was when i was a kid, it was greasy and over priced, they even had us wait 10 mi to bring out my boyfriends plate and mine then we went to the gift shop where we found overpriced items with NO BARCODES AND NO PRICES ON THEM. He got this little game boy device that was stupidly expensive and i wanted him to return it, we went back and the cashier who rung him out, saw us come back and said "Oh you're making your little boyfriend return his toy?" and laughed in my face. i was furious. This specific cashier was an older woman who works sundays and apparently loves to stick her nose in peoples business. Don't go to this cracker barrel or spend money here, the gift shop is a scam and the food is terrible not to mention customer service because my God was she rude. absolutely not. read more

I've eaten in and I've gotten carry out more times than I can count. Honestly, this location works a lot better for takeout. Every time I've eaten in it takes forever. Takeout is great. You get that Cracker Barrel value without needing 2 hours to eat. read more

We arrived to Cracker Barrel at 9am, and was informed there was a 15 minute wait. Upon waiting 25 minuted our name was called. We did not mind the extra wait as it was to be expected. We promptly sat down ready to order everything as we used the waiting time to look over the menu. We sat there for 20 minutes and we're not acknowledged. There was 4 servers who had walked by and ignored us. There was no communication stating someone would be right over. There was no glances are way. The service was rude and unprofessional. Should've read the reviews prior and choose another place. There's other more professional establishments in the area. I recommend going else where. read more

Went there for breakfast around 8:30 today and had not been there in a while. No one at the host podium so asked a gift store clerk if anyone was working back there. There were only 2 customers and already eating, so I don't know what they were doing back there. She called back there and we still waited 5 minutes and then decided to leave. Cost me about $2 in gas, but saved $20 in meals and $5 tip. Won't make the mistake of going there again. read more

Once in a while I feel like a sit down breakfast. The area is lacking basic quick diners and this has been a good option. Stopped in today at noon and was quickly seated and my order taken. Sunrise sampler always is an easy choice. Food came out fast and hot. Linda A was my server and spot on today. Thank you for wearing your mask properly, even though customers coming and going still don't comprehend that it goes OVER the nose as well. (It's pretty selfish if people to go out to eat and not follow basic health practices correctly). Easy to pay the check on the way out as well. Doubled Linda's tip to by Bill cost because she deserved it. Stay healthy. read more

Our group usually loves Cracker Barrel, and normally we have amazing service. However this time was less than good. Our waitress didn't greet us for 15-20 mins, we sat without our food for about an hour, and she never came back to check on us at all in this time. Finally we did speak with the manager (Gabrielle) who was an absolute treat to work with! She handled the situation and got us our food quickly and efficiently! Gabrielle is the only reason We didn't get up and walk out of this place and they should be thankful to have such a caring and kind soul. read more

This place as gone from good trust worthy to "you have got to be kidding me" within a few months. I'm not sure what is going on, but corporate needs to take a good look at Management. It used to take less than 10 minutes for a table and the past two time I've gone there were 30 minute waits. I get it if they are busy, but there are empty tables. This mean that the restaurant is poorly staffed. I ordered dumplings and hash brown casserole and after waiting for more than 20 minutes, they arrive like warm and they appear to have been sitting on the plate for a while. The Coca Cola take was dried out and the frosting has a cracking texture. The silverware really could have used another run through the dishwasher. There is no need to wait until the dinner is served before brining out the biscuits. Biscuits and corn bread should be served before the meal. When I mentioned to the server that I would like to have them delivered before the meal, I was told that the waitress would try. This really shouldn't be hard to accomplish, unless the management has some motivation the screw with the customers. I have no desire to return to this Cracker Barrel and will give the Plymouth Meeting location a try. It is a shame that someone broke the tried and true processes in the Downingtown location. read more