Thy are nice, but this is without a doubt the slowest cracked barrel I have ever been to. Edit: the food finally came so i had to reduce my review to two stars. read more

Our group usually loves Cracker Barrel, and normally we have amazing service. However this time was less than good. Our waitress didn't greet us for 15-20 mins, we sat without our food for about an hour, and she never came back to check on us at all in this time. Finally we did speak with the manager (Gabrielle) who was an absolute treat to work with! She handled the situation and got us our food quickly and efficiently! Gabrielle is the only reason We didn't get up and walk out of this place and they should be thankful to have such a caring and kind soul. read more

We have good and bad experience here, the food is good but is depend who your server is, you can have awesome experience or really bad experience, last time we went there there is a new server that Doesn't know anything at all and almost drop our food, the male manager is really nice making sure that we are okay, Couple days ago we Order Togo but when we got home our food French toast missing the sauce and cold like been left for long time, and the reason I give 5 star is the awesome male manager, he apologized and ask for our address to send "gold card" and couple minutes later he stop by bring our food and apologize in person. I feel terrible that he need to do that. We always love the place but you can't control how your employee work sometimes. But I believe that place is better because of him. So thank you so much for all the help. read more

Ugh. Don't go here on weekdays. The biscuits are hard and stale, they run out of everything and try to serve you food that's been reheated and watered down. Absolutely disgusting. I love Cracker Barrel but it will be a very long time before I return, if ever. Disappointing. read more

I would leave a zero. I was brought a whole other meal than what I ordered. Then was told that it would be another 20 mins for my dinner. While my friend had his food, he was done when i got mine. This place used to be good. Is now on the NO go list. To top it off, found this in bathroom. read more

Cracker Barrel Old Country Store - Found in bathroom... - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Early dinner, we were seated immediately. I ordered the chicken and dumplings with three small sides ( green beans, carrots, and applesauce). The chicken and dumplings were delicious. I especially enjoyed the carrots which were sweet and tender. Our waitress was helpful with suggestions. Unfortunately my chair had a rough spot and I got a splinter in my leg. read more

Cracker Barrel Old Country Store - Chicken and dumplings - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Wait till was slightly long 40 mins but was still shorter than Texas Roadhouse. New seasonal huckleberry ice tea was very good but slightly too sweet. Wish there was more sand which options available all day. Got chicken tender strips and they were very dry and got Mac n cheese and fries as my side. Mac cheese was AMAZING and fries there were not that many given. Ranch was very delicious and corn bread was so good! Was kind of disappointed at the selection of items in the store part. Was not much that caught the eye and the 2 older ladies that were at checkout were both miserable and acted like they didn't want to do anything. read more

We've been to this location a few times now and the food has always been really good and the staff have always been welcoming and friendly. Everything has always came out really quick and we haven't had a single thing to complain about food or service wise. I don't know if it's a limited time item but they have a buttermilk pie on the menu that is absolutely delish and deserves to be called out. read more

Awful almost breakfast. Worst waiter ever. Norman. Asked for everything at least twice. No urgency. Cold hot chocolate. Overcooked eggs. Cold. Undercooked bacon. Cold. Will never return. He never apologized. Never offered to make it right. When informed the hot chocolate was cold snatched it out of my hand. When decaf was ordered instead stopped and cleaned a table berries bring it out almost five minutes later. Later realized it was not decaf and dealt either he caffeine buzz for hours. Awful experience. Would NEVER return. read more

I love the chicken dumplings! I always get an extra side of dumplings too! My other favorite meal is bean soup with a side of catfish! read more

Cracker Barrel Old Country Store - Chicken n' Dumplins - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Good service with good food. I was surprised how empty this restaurant was on a Friday at 5pm. I walked out of a local Olive Garden minutes earlier because of no service. My wife and I were greeted by the waitress quickly and the food arrived promptly. Dinner tasted good and there were only minor drawbacks in service (missed extra napkin request, and not asked for refill on my beverage). read more

I am very disappointed with their customer service, food wait time and cooked food for takeout service. Upon my arrival I went to the register to order my food; the cashier did not greet me. She looked at me and I looked at her; I was waiting to be greeted. I just gave up waiting and launched into my order. - I was taken aback because I'm in retail customer service, where I greet people for 8hrs straight and know that this interaction was unacceptable. I had an 11am appt, which I needed to be on time for. I placed my order of beignet and bacon at 10:40am. I assumed that I would be in and out by at least 10:55. I wasn't. I left at 11:01 informing that same customer service rep that I'd return to pick up the order. -she did not provide an apology about the wait time or the inconvenience that I am experiencing. The only reason I didn't walkout without the order was that I had prepaid. :( I returned at 11:10 and asked for my order and was informed that it wasn't ready yet. My blood pressure began to rise. I too loudly asked for the manager. He came out of the kitchen and informed me that he was just bagging up the order. I was fuming. 30min for beignets (fried dough covered in sugar) and a side order of bacon is totally unacceptable. Lastly, I have attached a picture of the side of bacon. The yellow substance is congealed oil, UGH. The food was inedible. I've Always has Fabulous Experiences at Cracker Barrel's in Phila and Chester Counties. This... This was awful. - Please, have low expectations if you choose to get takeout from there. read more

Cracker Barrel Old Country Store - bacon and an egg - Breakfast & Brunch Near Me - Downingtown, Pennsylvania

Pro- Clean, good waitstaff, and nice décor. negative- My chicken and dumpling where soupy and my green bean where soupy. The food has went down. Last year my chicken and dumpling and green bean where lovely not they where all soupy. What happen? read more

My family usually loves Cracker Barrel but this place is not the kind of Cracker Barrel we are used to. My daughter and I stopped there for lunch this past Sunday. We waited forever and ordered what we call our "carb filled" meal. Chicken & Dumplings, Mac & Cheese, and a veggie. They brought out the food and I'm used to the Mac being plated in a small side bowl... NOPE not this time!! The Chicken & Dumplings were plated with the Mac and running into each other. The Mac was gross, running, and cold! The server didn't come back to check on us until the end. The section we were sat at was so loud it sounded like we were in a sports bar!! Oh and my daughter ended up getting sick!!! Never again!!!! read more

Service was terrible, and the food took forever to come out. It wasn't even crowded. It used to be better. The food was pretty good though

Very disappointed the ceiling at Cracker Barrel service was terrible food was cold manager was less than helpful This is not what cracker barrels noon for Cracker Barrel is known for great home style meals happy servers and if there's an issue the manager takes care of it he did not very very disappointed read more

I dont normally post reviews but this place was so great!! We came on Thanksgiving morning & our waiter, Erika, was cheerful & patient. She topped off our cups of coffee often so they were never empty or cold & for that reason alone, we are definitely coming back during our next road trip! The food was great (10/10) & the vibes? immaculate Very grateful on this thanksgiving! read more

Usually a reliable place for some good sides. Expect a 20 minute wait for a table. Our waitress, Heather, was great. The missing three stars are for the wait for the food (the table only ordered sides, and that took forever) but mainly the frozen Bread Pudding they serve. I understand making food before hand and reheating it, but not reheating it and saying that's just how it's served, doesn't really add up (when I've had it warm and amazing twice before now). But the manager says the bread pudding is served frozen, so I must be wrong. The ice cream scoop on top stayed nice and frozen with the bread pudding. read more

This was an AMAZING dining experience for my mother and I. Staff was amazing, food was excellent. Our waitress went above and beyond. Recommend this place 1000000% read more

Our server was great but the adjacent server was talking about another staff member which made us feel uncomfortable. Other than that everything was great! Right down the street from the house soIt's a place that we will go to often read more

Came here yesterday with a party of 4, three adults and a young child. There was a 35 minute wait, witch was understandable but a little to long. After we got seated service was slow and forgetful. After all that just not expected cause there's only 25% seating and seemed like more staff then usual. Seemed a bit slow. read more

Food is fine, my issue is mainly the service, specifically for takeout. Honestly just don't bother because it always takes forever and it's always an issue. Multiple times I've ordered the tack out on the website and then check in when I get there and no one ever comes out with it, so I call and they don't answer their phones, so I wind up having to go inside and when I do it's always another wait. If you order for pickup expect to receive the food a solid 30-60 minutes after your pickup time at least. It's just terrible, every time I tell myself never again, and someone convinced me to try again, but seriously it's just terrible read more

Terrible take-out service. The order was not ready until 20 minutes after the promised pick-up time. When I got to my destination I found that two items were missing from the order. It took over 30 rings for someone to answer the phone and the initial proposed remedy for the omission was a free entree on my next visit. When I mentioned that I do not live in the area the only other offer was to drive 15 minutes back to the restaurant to get a gift card. I was finally offered a partial refund, but the refund has not appeared on my credit card. The manager and staff need a good course in customer service. read more

The food was horrible. The meatloaf was undercooked as well as the breakfast sausage. The mashed potatoes were cold and hard. The manager listened to my complaints but didn't offer to take anything off the bill. The staff was very nice read more

I must say that I've always liked dining at Cracker Barrel. It is one of my favorite restaurants - however, the Downingtown location in particular is always my FIRST choice. When I first walk in, I can never EVER bypass the clothing area. Such beautiful displays are carefully organized and there are few times that I leave without making a purchase...the ladies tops "in particular" . This past week I had a "double hitter". (Two visits, two different days). First - we were introduced to a young lady by the name of Samia. Most friendly, beautiful smile and definitely patient (as we had conversation about everything - including food choices). Once placing our order, we continued talking and before we knew it - our orders arrived, everything as we asked and she waited to make sure we needed nothing more. This afternoon, we met Peter. I've never met a nicer YOUNG MAN who worked as a server, who was extremey kind, knowledgeable and accurate with our order. He returned "countless times" making sure we didn't need anything else. I would loved to have had an opportunity to speak with the manager, however, because that wasn't the case, I am writing this review. It is obvious that the "servers" are carefully selected and that this location takes pride in making sure their customers are satisfied. I can't wait to return and I hope that I will get to see Samia and/or Peter again. read more

I am leaving a one star due to the service. We sat down and waited for ever for our food and when it came out they brought me a whole different meal then said the one I ordered wasn't available for that day . I should of been told that when I ordered it . As my mom ate her food I noticed that a table that sat after us had there food before us and was leaving as we got our food . The table next to use was seated before us and ordered before we sat down and there food came out at the same time as ours it seemed the cook was making our waitress order late as all her tables were slow to come out . She asked if I wanted to reorder and I said no thanks due to the slow time for food to come out that she places I will pass . I will no longer go there due to there staff read more

my son insisted on going again for his birthday breakfast BIG MISTAKE the server was rude,and not interested in actually serving us there were 7 of us and the meal was split,so my wife and sons meal came out first,and they finished before we even received our meal my meal was flat out disgusting,the eggs were cold and old this used to be a go to place,now its disgusting and will not go near it,STAY AWAY at all cost pancakes were not cooked all the way through...GROSS and they forgot we were there and did not seat us i have nothing good to say about this place read more

I know, it's embarrassing, I'm in love with Cracker Barrel. How can I justify myself? The food is consistently amazing. Grits, biscuits and gravy, chicken n dumplings, cornbread. It might give you a heart attack, but it's a happy heart attack. The food is cheap. I've never paid more than $25 for two people, and never left less than so full I wanted to throw up. That says something. Where else can you get dessert for $2.50?! It makes me feel like I'm at Disneyland. Everytime we roll up there's a fleet of Cadillacs unloading senior citizens with canes, walkers, and wheelchairs. And everytime we go in, we are the youngest, thinnest, most ethnic, and smallest group there. But it makes me feel special! I always order the Old Timer's special, request to sit next to the fireplace, and buy things I really don't need at their shop afterwards, like Christmas figurines. I have officially turned into my mother. Shooooot me. read more

I have read some of the other reviews with great amusement. Cracker Barrel features southern home cooking. Stop whining about the menu. They don't serve tofu or hummus in the south and there are no vegetarians. If you are one of these folks, you need to go to a different restaurant. Seriously, I love the menu. There is a great variety. I am partial to the chicken and rice special. Unfortunately there is a problem with this location. Rarely do I get a meal that is hot. Most of the time my food is luke warm. Cold eggs were sent back and returned cold. We gave up. Though I love Cracker Barrel, I usually pass this one by and eat in Lancaster or Plymouth Meeting when in the area. read more

Service is good. Just had eggs in a basket hard to beat this place for a simple breakfast. My server was outstanding, friendly and kind. read more

Honestly surprised this place has any decent reviews. Went here a few days ago with my boyfriend and just did not enjoy our experience. The menu is extensive, but in my opinion lacking any sort of appeal. It all sounds fatty and greasy and excessive. I ended up ordering something from the healthy section of the menu & I got the sliders. Even though I ordered from a low-cal menu, that doesn't mean to cut out on flavor entirely. I opted out of the mayo with my sliders (because eggs and mayonnaise sounds disgusting) and asked my server if they could put turkey bacon on top of my sliders. I work in a restaurant and I understand that modifications can be difficult on a busy day, however the place was empty. And in all honesty, how hard is it to put bacon on top of a sandwich? Either way, the bacon came on the side and my server told me I could put it on top myself. When I received the bill I saw that I had been charged for the side of bacon, which I never requested because I just wanted it with my sandwich, and it cost like $4 for 3-4 slices of bacon. Which I think is pretty ridiculous. My boyfriend got the parfait breakfast. The parfait portion wasn't bad, but the breakfast meat and eggs that came with it were terrible. Everything lacked flavor and he didn't even finish the eggs. Considering this place like only does breakfast, it's pretty horrible. The only redeeming quality (if you can call it a redeeming quality) is the peg game they leave on all the tables. read more

Went for lunch with my husband yesterday. Food was great but it was the server, Alyesha-(I think)who made the visit great! She was wonderful! I am manager of a neighboring restaurant and she is someone I would want on my team! She was friendly, helpful, polite and genuinely interested in us enjoying our visit. She is a gem! Great job! read more

The Good: They have a good selection of food on the menu and serve breakfast all day. The food is good, not great, but good. Our server was attentive and pleasant. In addition, we love browsing in their store for interesting gifts. The Bad: Nothing stands out as bad here on this visit. But I do wish they had better crowd control in the area where you check in. It blocks the entry into and out of dining room sometimes. Overall, this is a nice place to go for casual dining with family and friends. I give it a solid 4 stars. Enjoy!! read more

We used to love this restaurant and have been going there for over 10 years. Always had a great experience until the last couple of months. And I am not complaining about the wait time or items that are on the menu not being available. What is really disappointing is the quality of the food. Everything that we have tried recently has been really bad. For example, today I ordered grilled fish and the way it looked on the plate, I did not even want to try. It did not look like fish. Also, the restaurant looks pretty dirty, which I do not think should be acceptable. read more

We ate here yesterday for dinner (5:30pm). The hostess ( a teen with light brown hair, slim, with glasses) was a gem, sat us promptly, and the waitress was very good. always checked back at our table (which is very rare these days) Food came out slow but she came back at least 3 times to apologize, rare these days, and the food was typical non breakfast CB food, average. Now the so called "manager" . not sure what he does? he walked around a half empty restaurant, with dirty tables everywhere, never attempted to clean one table, yet he carried a towel with him. A french fry laying on the floor was passed by by everyone, iI was waiting for food to go flying after someone slid on it, the Hostess walked by picked it up and acted so natural about it, like I said a gem. the mens room was dirty with paper towels everywhere, Obviously no staff reported it & the manager never checked it trash was overflowing.. Parking lot was jammed, but place half empty, everyone was at restaurant next door, Manager has to go!!!! or just manage :) read more

My experience was a good one!!! My server was very attentive, the food was great and on time. I would definately come back and recommend a friend or two to visit as well!!! read more

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Food was inedible. Service was surly from the moment we entered. Had to go to McDonald's afterwards because we were so hungry afterwards. Very disappointing compared to other Cracker Barrels. Very poorly run and not up to standards. read more

I'll begin by saying that I've never been a "fan" of Cracker Barrel. It isn't terrible but it just wasn't at the top of my go-to list when patronizing a sit-down restaurant. In the past week, I've been twice! Earlier this week, my family and I went for dinner and while deciding on meals, we met Samia, a friendly, young server with one of the best personalities I've ever encountered from someone working in the food service industry. She was attentive, prompt, polite, offered suggestions on menu options and made our overall visit a really enjoyable one. We made sure to share how pleased we were with the manager on duty. Today's visit introduced us to Peter, a sophomore in college and server, who was quick, knowledgeable, very courteous and also attentive. He knew the menu inside and out, wasn't contrived in any way and whenever he approached our table, he kindly waited for an opportunity to chime in just to check in regarding our meal. We were pleased with our dinner on both occasions. There arose no need to send anything back or have anything removed. And while the manager did not get around to our table this time to perform the quality assurance per usual, we would more than likely visit again. The Downingtown location has restored my faith in Cracker Barrel. read more

OK so I'm actually reviewing the cracker barrel... i guess i should start there. My boyfriend and i wanted a quick, easy breakfast. Had fond memories of this place so we went back. Coffe was fine... service was fine... My boyfriend got the country fried steak with hash browns, grits, biscuits w. preserves etc. He was fighting heart burn for the duration of the day... but it seemed that he enjoyed his meal. As a vegetarian... options are NOT a plenty here. I went for 2 eggs poached, and biscuits with a side of grits. Everything was fine... no real problems... the eggs looked kind of funny, but tasted ok. The biscuits were good. They said they came with fresh preserves... but unless these preserves were placed in packets and hermetically sealed yesterday, they were far from fresh.. but they were fine. All in all, a fine meal... but won't be racing back... read more

Walked into the restaurant with a large group of friends and family. The store in the lobby was very charming and full of sweets. We were seated promptly by a smiling host and after a short wait our food arrived. The food was excellent and affordable, and I ate every bite. The southern charm and atmosphere was everything I expected and the service was great! I will be back again. read more

Cracker Barrel Old Country Store - Fun games! - Breakfast & Brunch Near Me - Downingtown, Pennsylvania