Today my wife and I went for breakfast to the CRACKER BARREL located at 14765 North Freeway Houston Tx 77090. The employees seemed a bit uptight due to the micro management which the employees where experiencing. The atmosphere was NOT the Best. Our waitress Ms. Tiera was superb . The food was ok. Not what we are used to. As a company a Compnay Director I did NOT appreciate what the hard workers where experiencing. ( NOT THE MAMAGEMENT) Our family has been coming to this facility for many years. However, we have NEVER SEEN ALL THE EMPLOYEES so STRESSED out. Thhard working employees should always feel comfortable and wanted at a place they are working and NOT feel as if they have to prove something to the upper management for what for a 25c raise? Thats disrespectful. The visual Micromanagent which we observed while eating out breakfast made it very uncomfortable for my wife and I. We will re-evaluate our decision if we will be returning. We do Not appreciate the abuse towards our fellow man. Please send these to corporate so they can read our post. Please THINK and treat your hard working employees with love and respect. Do not abuse them. Thank you. Mr. Charles Sr. read more

First of all, let me tell you about my waiter. If I remember correctly, his name was Keyshon. He was phenomenal! He went above and beyond to make sure I had an amazing experience. His customer service was everything I needed it to be and was for sure the best part of my visit. The food was good too, but it wasn't something to write home about..if you know what I mean. It tasted as expected. The decor is fitting for an "Old Country" store. Definitely gives down home country vibes, which is perfect for the name. One thing I noticed is that the guests at the other tables were more of the older generation, which is fine, but just something to note depending on what kind of crowd or vibe you're looking for. All in all, this location will always be my go to. read more

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I've eaten here multiple times. I feel like the service is hit or miss. Sometimes the service is excellent; sometimes I wonder how the server even got their job!?! Breakfast is always good. The bonus of coming to Cracker Barrel is getting to browse through their country store. They've made payment easy with their app and the ability to pay online through the QR code. Did you know that CB now serves beer, wine, cocktails (mimosas, margaritas, and bloody mary's)? Today, I ordered Momma's Breakfast with an iced Vanilla Latte. It's a eggs, choice of bacon of sausage, choice of pancakes or French toast. I opted for the large portion of four slices of French toast, which were fluffy and tasty. This visit was a weekday, 9:45am. The dining room was abt 30% full. Food was good. Service was meh. read more

Cracker Barrel Old Country Store - Creole Catfish, seasonal special - Southern Near Me - Houston, Texas

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Not a great experience... first of all It's always full here with folks which is fine ..... the server Mr. Michael took forever and didn't even know his own menu that he was working with . You would expect a cosmonaut employee to know their own food . After waiting Avery long time He brought out the food that we ordered , I received only my side item .. and I asked for the manger then he put my order in for Shepards pie and I waited again only to find out at 12 in the afternoon they DONT HAVE ANY LUNCH ITEMS ... I would only come here to bring my grandparents , and they say they want to attract a younger crowd ........ they sold t even apologize for the entire mix up read more

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Cracker Barrel has never really been a favorite of mine. It's been years since I've been here and today reminded me. I've never had grits or pancakes taste so horrible. I got the Grandmas sampler and I can say that the bacon, sausage and ham was pretty good, but everything else was horrible! Our waiter was really great, and it's always great to shop in the store. But the food just wasn't worth the loud, noisy restaurant. read more

Cracker Barrel Old Country Store - Grandmas Sampler Platter - Southern Near Me - Houston, Texas

Was I just in a good mood? I'm confused as to why this Cracker Barrel has a 3! We were cheerily greeted last Sunday and asked to wait around 20 minutes, which was no problem at all, as rocking in their chairs in 60 degree weather is a treat. The hostess was a bit awkward. She kept hesitating leading us to the table as folks were coming and going - take charge! She ultimately led us to the table closest to the hostess stand, where there is a lot of foot traffic. I requested we be moved to another table and it took a minute for them to accommodate, but we were moved to another table towards the back and we had an excellent time. I wish I could remember our waitress's name, because she was so knowledgeable about the menu and hyped us up on our choices. She was extremely attentive and upbeat to boot - probably the best waitress I've had at a Cracker Barrel. But about the food - I was honestly shocked at how well-cooked and seasoned (almost) everything was. I got their homestyle chicken, mash, mac, dumplings, and gravy with their cheese bites to share for the table. The chicken was crispy, juicy, and well-seasoned. The mashed potatoes were smooth, fluffy, and buttery, the Mac was cheesy - a little overdone but still yummy, and the gravy was perfect for dragging my chicken and mash through. The cheese bites were yummy. I've had better but they were still nice to have. And the BISCUITS for the TABLE? So tender and buttery. My only disappointment was the chicken and dumplings. Very one-note with hardly any chicken and no veggies in. Took two bites and hard pass. I ate way too much and left so happy - then spent about $20 on gift store merchandise. I'm already missing being there! read more

Cracker Barrel Old Country Store - Southern Near Me - Houston, Texas

I took advantage of their recent $.99 delivery fee special. Had this delicious salmon delivered. It was new on the menu, moist, cooked well, and of course I loved all the vegetables sides! Definitely will get again. read more

Cracker Barrel Old Country Store - Smoky Southern Salmon with rice and your choice of 2 or 3 sides. - Southern Near Me - Houston, Texas

We haven't been to Cracker Barrel in a while so we went yesterday. The waitress told us they had no biscuits in cornbread I said so we cannot have biscuits and gravy. She said oh we'll make biscuits for that. The restaurant was not busy. Had had three tables on a positive note. The restaurant was very clean. read more

Cracker Barrel Old Country Store - Southern Near Me - Houston, Texas

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Dropped by to check out the store. Had a great experience! Good customer service! Beautiful selection of Christmas stuff!! Never a dull moment in their store!! read more

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I have to say I hate writing these reviews. But I was sorely let down. Went for an after church breakfast for dinner day with my friend. They immediately sat us down but they took FOREVER to acknowledge us and then another won to come take our drink order. After a while of waiting for our drinks then the wait for the food also took pretty long. Once we were at the ravenous point it came out and great deception. Everything was bland. They didn't have some of the stuff ordered and kept it on the ticket when they brought the check. The 2 stars are because the guy at the front discounted the food. I hope they find extra help for the only server there that day. read more

Cracker Barrel Old Country Store - Southern Near Me - Houston, Texas

I was very surprised to get a breakfast that was so bad. The biscuits were under cooked and still wet in the middle. The sausage gravy was a thick paste that tasted like pure flour. Inedible. The hash browns looked more like a scoop of mashed potato's. The eggs and bacon were fine and I ate those. I did let the server know and she said she would tell a manager but that was the end of that I was enjoying time with my company and we paid the bill and left. First time I have ever had a bad meal at Cracker Barrel and I was a little embarrassed because it was my suggestion. Sad read more

This place has gone to shit since I was here little over a year ago. We decided to have dinner here last night and I was envisioning the same good food and service like the last time I was here. However, I was deeply disappointed with the service and the quality of the food. From the moment we sat down, it was clear on the face of the wait staff that they didn't want to be there. They seemed disengaged, uncoordinated, and uninterested in providing even basic service. It took far too long to get a wait staff to take our order even though there were like 5 or more of them, but who was responsible for our table no one knows because I had to get up and ask the hostess about who was suppose to serve us. When the food arrived, things only got worse. The fried chicken looked and tasted like it had been sitting around for hours -- dry, rubbery, and clearly reheated in a microwave. Any trace of crispiness or freshness was long gone. For a place that promotes itself on quality and flavor, this was a huge letdown. Overall, the lack of attentiveness from the staff and the subpar food quality made for a really poor dining experience. It felt like no one in the restaurant cared -- not about the service, not about the food, and certainly not about the customers. I won't be returning anytime soon. read more

100% should be not just ZERO STARS BUT NEGATIVE STARS. It's eggs, pancakes and a giant batch of casseroles. What in the heck is the issue?! 15 min for water, no refills, and another 45 min for eggs. A chicken can lay an egg faster and cook its own effing egg in the time we got food. I was so irritated I couldn't even eat. read more

First of all the wait was none. The place was not crowded at all for a lunch time crowd. Very open seating. The food was mediocre. No seasoning and get this. No carrots anymore and no broccoli-ran out. The service had ALOT to be desired. Be my last trip there. CRACKER BARREL CMON. DO BETTER. TOILETS WERE NOT CLEAN read more

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Walked in and was told the wait would be 35 minutes. Totally fair, it was busy. That was my first mistake: believing them. After exactly 35 minutes, we politely asked how much longer, and were told, with the confidence of someone making it up on the spot, "Another 15 minutes." That "15 minutes" blossomed into a full hour before we were finally seated, at which point, I was so hungry I considered chewing on the decorative lantern hanging above the hostess stand. We ordered what I assumed were the easiest, fastest items on the menu: chicken tenders and pancakes. You know, things a toddler could cook with adult supervision. Apparently not. Our food took another 40 minutes to arrive. That's 100 minutes of waiting so far, for anyone keeping track. And then came the plot twist: no utensils. No napkins. Nothing. We were just staring at our food like contestants on a survival show. Asked our waitress for some basic tools to eat our meal and were told, "I'll have to see if I'm allowed." Excuse me??? Since when did forks require managerial clearance? Eventually she returned, victorious, with plastic utensils from the takeout counter. At this point, I was just impressed that she came back at all. Now, let's talk about the food: Was it worth the wait? In a word-no. It was fine. Just fine. The kind of meal that makes you say, "Yep, that's food," before immediately forgetting what it tasted like. The bathroom was truck stop clean. Grime on the seats and the smell that could peel paint. In summary: if you're looking for a dining experience that tests your patience, makes you question the nature of time, and rewards you with mediocrity served on a plate, with a side of plastic cutlery, Cracker Barrel is the place for you. Two stars, and one of those is purely for the rocking chairs out front. read more

Cracker Barrel Old Country Store - Chocolate chip pancakes - Southern Near Me - Houston, Texas

Went on a Thursday because I wanted the turkey and dressing special. The waitress was extremely nice. The turkey portion was smaller than I remembered but it was surprisingly filling. They had run out of green beans and it wasn't even noon. What? Opted for fried okra. Everything was delicious. read more

Cracker Barrel Old Country Store - Okra - Southern Near Me - Houston, Texas

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The food was horrible: I went in for the Thursday special of turkey and dressing. I should have known something was off as there were hardly any cars in the parking lot and at 4:30, usual dinner hour for the over 55 crowd, the place was almost deserted. I had to open my sack to inspect the food but only after they ran my credit card! Usually it is the other way around as that is the purpose of the cart next to the registers: to make sure order is correct then purchase it. I should have know when I saw just one Slab of turkey, usually there are 3 pieces of meat just cut off the turkey breast, then the driest dressing I've seen due to lack of cream gravy. The second vegetable of carrots was heated up right out of the number 10 can with no taste! All in all a very sorry replica of what used to be!! Now I know why there was no one having dinner. STAY AWAY!! Nothing worth paying for here. Other than a first time tourist the word is out: too many choices to settle for lunch meat/dressing?? and #10 canned carrots. read more

Service at Cracker Barrel's has gone down significantly. Wait times are way too high and the employees there do not wanna do their job. The say the wait time is 20 minutes and then the employee in charge of sitting people just sat people wherever he pleased and people who were in 4th and 5th were there for 1hr including us. They also decided to close one of the kitchens. Manager had to come out and fix things. Ambience has declined since Cracker Barrel decided to remodel the restaurants to be more modern with white and grey modern. Food order was also wrong, don't know how hard it can be to get plain right. It was not plain, had everything on it. Also took like 2 hours to get the food. Never again. Dessert was good tho read more

Cracker Barrel Old Country Store - Burger that they could not get right - Southern Near Me - Houston, Texas

Placed a (short notice) order of 30 meals Easter weekend and not only did they accommodate my request but also delivered it outside of their radius. Jonah helped me with my order and was very patient, thorough, and made the delivery himself. Shane was also very helpful in providing receipts that failed to be emailed. Thank you to those in the kitchen as wel! These meals were delivered to the pediatric patients at MD Anderson Cancer Center and you all are the real MVPs! Thank you again! - Christian's Miracle Child Foundation read more

The service is awful. I waited for about 5 minutes to be seated, then I got seated and waited for a while again. The waitress finally showed up, and took my order. I ordered a sweet tea and breakfast, well after 15 minutes sitting again my drink never came out, and I never saw the waitress again. I then asked for a manager never got the manager. I will never come to the restaurant again. I will stick to Katz in Montrose. read more

Everything was really good. Server environment, food really really good. Russia was fairly busy and I got my food in a timely manner. read more

Cracker Barrel Old Country Store - Breakfast burger with egg, bacon and french fries - Southern Near Me - Houston, Texas

Today we went to cracker Barrel on Katy frwy. What a big disappointment! We ordered breakfast at 11:20 am from their all day breakfast menu. We waited until 12:20 our hard pancakes, burnt sausage, I requested warm syrup and was told it has just come out of the warmer; you guessed it, it was cold. My husband ordered the old timers breakfast, the eggs were on the potato casserole, the waitress delivered the biscuits, gravy and jelly only after I asked didn't his breakfast come with bread!! What a big mistake going to Cracker Barrel!! What a waste of money!! Good Bye Cracker Barrel!! Three patrons seated near us left after waiting for a long time to be served!! read more

I love the food, and the service, and the store, good times. Of course get the country fried steak and some extra gravy with eggs, sausage and biscuits! read more

Menu was interesting I would say but I found that my pancakes were tough. I love their biscuits they are tasty. However, the chairs are very hard and uncomfortable for long sitting meals. Our service was great and loved the atmosphere. Will get take out next time read more

It's been a while since I've been to Cracker Barrel, and I don't think I've ever gone for breakfast. I had forgotten that they have a little country store that sells everything at the front. If you have kids, this is a great way for them to stay entertained and for your wallet to feel a little lighter when you leave. For breakfast, there was a decent crowd, but the space was big enough to where we didn't have to wait. My favorite thing about this place is the value of it all. I got the pancake plate that comes with 2 pancakes and a side, thinking that I wanted something small and it was only $7, so why not. I could not finish the meal! The 2 pancakes were decent sized, and you get a small side of protein! It was such a good deal! To be honest, I probably could split it with someone and still feel satisfied. My husband got the country boy plate that that was $14 and came out with way more food than we had expected. He got a seared ham, with eggs, and 2 sides. We definitely had leftovers to bring home. The quality of the food was okay. It wasn't mind blowing, but it does the job, and honestly, it was a pretty kid friendly place. read more

We were there Wednesday. Food was awful, the old wooden chairs were wonky, the restaurant needs an upgrade and a good clean. Very disappointed as it's been a few years since we've been and then the food was excellent. The shop is amazing and so was the lady running the cashier in the shop area. She was very cheerful and friendly. read more

Our server Tia was phenomenal! We hadn't even sat down yet & she had already greeted us. Throughout our entire meal she was friendly & took care of everything we needed. We had just driven in from San Antonio & checked into our hotel. We told Tia my sister was graduating fr college the next morning. Before we left she came to the table with a dessert w Congrats written on the rim. She wasn't just an excellent server, she was a kind server who went above & beyond. I always take photos of our food but we had been so busy all morning/day/evening & had just driven in to Katy. So, I snapped some half eaten photos ‍ Everything we ordered was freshly cooked. It was all hot & delicious. We ordered the chicken pot pie, fried fish, Mommas breakfast, chicken tenders & a trio of appetizers. The mozzarella bites serving was tiny but they were really good. The dill pickle ranch that came w the fried pickles was so flavorful. It was so good that I want the recipe! My nieces best friend was in love with the Pot Pie. The chicken is chicken fried & then put inside the Pot Pie. She gave me a bite & you guys... it was scrumptious. This is a home cooked, mama's cookin' type of country restaurant. If you are opposed to country cooking... Get a salad. I have had a lot of salads in my life. When I come here I want their biscuits & slow cooked pot roast. (My mom had just made me pot roast for my bday on the 7th so I didn't order it but that's my favorite dinner here) I have never ordered anything here that wasn't good. When we go on family road trips across the US we look for Cracker Barrel's. Btw, the young man at the host stand was friendly also. All of the other staff was great. This was a wonderful dinner! Tia even saw me taking photos by the tree w my best friend since 4th grade (she lives in Katy & drove over to see us) and she offered to take photos for us. Total sweetheart. My sis is going to strangle me for posting the photo of her w Tia bc it is a BAD angle bc I was right next to my sis but I couldn't post without sharing a pic of Tia. If she is working, request her. You will not be disappointed bc she is amazing. Not just a 20% tip amazing.... She is far above that & I believe you should reward people for being amazing & working hard. Thank you so much Tia for ending our night w amazing service & your wonderful smile and personality! God bless you! Merry Christmas! (This review is almost a year old. My cell had died & I was waiting for photos fr my nieces. I forgot & they are gone. ) read more

Cracker Barrel Old Country Store - Yummy cornbread - Southern Near Me - Houston, Texas

Kell L very good and friendly. Always checked on us amd kept coffee flowing. The food is good and fresh. Decor is always great. read more

Had a highly unusual visit today. Wait was too long, service was slow, kitchen was slow. Waitress took 4 requests to get my toast. Then when she cleared the table she dropped the bowl with gravy in it. All over the floor, luckily it missed getting on me. It will be a while before we go back. read more

I have going to a Cracker Barrel many year. This has messed this up want go for a long time Place was a mess Restrooms stink 30 min to get a drink and had to walk around to find some one 25 min after that to get food Them dood was not correct So many things went wrong read more

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Sadly it's always hit or miss with Cracker Barrel's and this one was a miss. Pretty dismal service. Plates delivered out of order and the food was just ok. :(. read more

Everything Started off with service It was awful Waiter couldn't remember anything, had to finally ask a different Waitress Food was horrible Just very sad. This place used to be good Only giving one star, because I can't do zero read more

Service was trash and food way too expensive for amount of food . The servers kept starring at me while I'm eating and took forever to get me a refill on my drink . The ambiance of the place was definitely not satisfying . This is the second time I felt this way the first time they took forever to even ask for our drinks so we decided to leave . read more

I am deeply disappointed in Cracker Barrel I had came here with my family and we were told on arrival there is a 15 min wait and we waited for over 35 mins and as we got seated we waited another 15 for a server to attend us if it wasn't for the help of the manager. Also honorable mention Mrs.Vanesa she was a Great Server! read more

I've been here before for beef tips and eggs breakfast cooked in butter and garlic and it was so good! However, yesterday, I ordered a steak and egg breakfast, was told steak would be cooked with garlic butter yet it was very bland, tasted totally unseasoned and I was very disappointed, but the service was good and there were lots of pretty things to buy in the store. read more

We have been coming to Cracker Barrel's around the country for years. It's always been a great standby for country cooking. This was our first experience where I was disappointed with the food. Specifically the turnip greens were burnt. Service and the atmosphere are still very good . read more

Better cooks and nicer wait host Had turkey and dressing Worst than last year food the last time I had c Dumplings Just like the dressing No good tooo much water in the order read more

we had an amazing experience. Our server, Hannah was amazing, she was polite, sweet, and just an amazing person. On top of the great service, our food was superb. The chicken fried steak was exceptional and the cinnamon roll skillet was stellar. For me personally, it was a bit loud, but that's nothing i can really change. 13/10 just because of Hannah alone read more

Loved the Cracker Barrel in the Phoenix area for many reasons but it has been several years since I have eaten at one. Went for dinner tonight and it was maybe 1/4 full in the restaurant, so not very busy. I was really looking forward to the food and service I remembered. However, the young lady waiting on us never came around after taking our order, a side dish never made it to the table, drink refills seem to be a very rare thing. The food was okay.... Had to ask the hostess for a to go box and had her get our check for us. The wait staff seemed to be having a really good time in the kitchen area but not tending to the few folks in the restaurant. I would say that branding is the least of their concerns at this point. Do yourself a favor and have very low to no expectations if you decide to eat at this location. I would say skip it altogether. Such a disappointing experience at place that was once a really nice experience overall. read more

Our family of 5 went here for breakfast. Our servers name was Omar. We basically watched 3 other tables that came in after us get drinks and some, their meals. Finally after about 35 mins he comes back out and asks us to reconfirm our orders. We confirm again & I asked can we get some waters, because we had biscuits and were thirsty, he looks back at me & says I'm trying to get the order straight with an attitude! After 45 mins or more of finally getting our drinks and food, he never even apologized! He needs to find another job because clearly the service industry is not his strong point. I didn't even waste my time talking to a manager because I just knew I would not be back. read more