I used the new online system to get on the waiting list and then arrived as scheduled. After my name was called we were told our table had been given to someone else. 20 minutes later we finally get seated and immediate make our orders since we had so much extra time read the menu. It took our dood another 45 minutes to arrive at the table with no apparent explanation. Once the food arrived it was the standard fair with the exception o read more

We ate a late dinner at Cracker Barrel and even though it was 35 minutes before closing time they seated us promptly and a server was attentive to all of our needs. I had the turkey which was moist and tasty, along with mashed potatoes and gravy, corn and Mac and cheese. My husband and son, both had chicken fried steak and they said it was delicious. Ashton had a hamburger and fries, which she said it was really good. Our waitress never let our glasses over half empty, before she was there to refill them. Everyone was happy with our visit here and you should give them a try too. read more

This use to be a really good place to eat for both food and customer service. The food has took a steady decline but the customer service is by far horrible. I was seated after a 45 min wait only to find that no server greeted us for approximately 20+ mins. We got up and started to walk out the hostess asked if everything was ok. I told her the situation and she instructed me to hold on because she wanted to check her phone of a text message. Horrible Horrible customer service. However, this is not the servers faults and this is to be blamed solely on the management. It is as if they are allowing their employees to do as they wish without any guidance or remorse. Will never return to this location ever again. read more

It took over 30 minutes to receive our drinks...over an hour before our food showed up. Service is lacking. I've been to dozens of Cracker Barrel's across the country and have never had to wait this long! They were no where near capacity and they looked to have a fair amount of staff. At one point our server said our food would be ready in six minutes...25 minutes later it still didn't show up. I will not return to this location! When the food finally arrived it was hot and delicious. Still will not return here. read more

Mashed potatoes were cool, not hot. Gravy looked like plastic. Biscuits were lukewarm and hard. Turnip greens looked like blended broccoli and tasted like it was prepared yesterday. Not sure what's going on here. read more

Cracker Barrel Old Country Store - Out table. - Breakfast & Brunch Near Me - LaGrange, Georgia

10/5/19. Absolutely horrible experience. After being seated, it took over 10 minutes for a server to even greet us. 15+ minutes to get water. When I addressed the terrible service with the manager the excuse from her was "we've been busy all day" which translates to = we don't care and you're not important to us. They were not in the weeds, numerous empty tables and even more dirty ones yet to be cleared. Cracker Barrel's are designed to be busy, turn tables over and serve quality food, quickly. I've eaten at Cracker Barrel's all over the country, this was the worst, compounded by an apologetic manager who is clearly unable to maintain standards. The servers didn't help each other, they left filthy tables for the majority of our meal, walking by with empty trays and refusing to clear not only their own tables but their colleagues. We will never eat here again. read more

Standard fare. Our waitress Kayla was attentive, kind and well-mannered. We both got the chicken fried chicken. The food was fine but almost seemed pre-made. Biscuits came out hot and good. There wasn't any line when we say done about 6pm. read more

On Easter 4/9/2023 at 7ish left at 9:15 not because we were chilling but because Horrible service and long wait. Lazy people with bad attitudes. Waitress had 1 table and we hardly saw her. Food was cold and missing items another waitress had 3 tables coming in and out and cleaning up working hard. Wish we had her lol . Had 2 stars and can see why SMH. read more

One of the things I really appreciate about Cracker Barrel is consistency; you always can count on your food tasting great at each location. This location was no different. I had the Country Boy breakfast complete with pork chops. Apart from the pork chops being a tad dry, everything tasted wonderful. What really set this location apart was the excellent service we received from our waitress, Marché (spelling?). She always wore a smile and anticipated our needs before we voiced them! I couldn't be happier with our visit! read more

Cracker Barrel Old Country Store - Country boy breakfast - Breakfast & Brunch Near Me - LaGrange, Georgia

It's a Cracker Barrel. It was fine, a Sunday morning and not all that busy, but we were seated next to a business meeting. Like, close quarters to it. Kind of own fault not asking to move, but all in all, it's a cracker barrel. read more

Went in to eat and was told there servers are not allowed to serve more than 7 people, we had 4 adults, 3 kids and a 2 1/2 month old baby, wanted to put us in 2 separate tables, would not let us sit side by side because they would have to use 2 separate servers. How stupid is this. I have been to Cracker Barrel before where they put 2 tables together without any problem! We left and did not eat there!! read more

Terrible waitress never brought biscuits and didn't want to bring us more to drink. Food was overcooked yet somehow cold. The baseboard heater next to our table was lying open with exposed wires in plain view. The store was dirty and poorly operated. Don't go here. You will be disappointed. read more

Service has been HORRIBLE! We were seated, waited 10 minutes before a server from another section picked us up and took our order. Original server still hasn't made an appearance and management has walked past us 6 times and talked to every table around us and ignored our table completely. We've been here for 45 minutes and still only have drinks. This is ridiculous not to mention the staff looked annoyed when we walked up to the host stand to be seated after we got our text notification. read more

Historically, I haven't been a fan of Cracker Barrel. Before this most recent visit, I hadn't been there for decades. The restaurant options are sparse in the area so we ended up at Cracker Barrel for breakfast one Monday morning. It wasn't very crowded so we were seated immediately. Our waitress was pleasant and attentive as were all the employees we encountered. I ordered the Old Timer's Breakfast which comes with pancakes, bacon, sausage and a hash brown casserole. Overall, the food was delicious. I didn't care for the hash brown casserole and the bacon could've been crispier but other than that it was fantastic. The pancakes were HUGE and they were light/fluffy too. I'd say they were the best part of the meal. I had a bite of my mom's grits but they didn't taste good. They had no flavor whatsoever. She didn't like them either so they remained untouched. I also had one of my mom's biscuits and it was yummy. I was with my mom and cousins. We all really enjoyed our food immensely. I'll place Cracker Barrel back on my list for acceptable destinations when I'm hankering for pancakes! read more

Can y'all leave anything other than the shitty, I'm sorry please leave us additional information about your experience line? Like these are your customers and the best service you have is an automated drop a line. No wonder things haven't gotten better over the years, y'all don't care about customers. read more

I'm not a fan of chain establishments, but will try them out. I've lived in the south, and have travelled extensively, and Cracker Barrel definitely gives a feel of the slower pace, and country style that I've grown to enjoy. Our family was in LaGrange for a few days, and ate at Cracker Barrel quite a few times, and each visit was a great experience. The menu is what one would expect from a down home establishment, and breakfast is served all day long which has to be one of the best meals to order! Service is friendly, even during busier times. We enjoyed walking around the store, and had a great conversation with Miss Ollie, who made you feel like you were part of her family. If you stay at Baymont Inn, or Holiday Inn Express you'll be behind the Cracker Barrel and can walk. Convenient, and delicious. read more

I have said that I am never coming back here again.. but my husband who is sick likes their beans and cornbread. Simple enough order right?? I first tried to call in an to go order, but the people who answer the phone apparently are not equipped to handle that, so you get put on hold until a server picks up.... which by the way was NEVER after holding for 8 minutes. I decided just to drive up to the store since all I needed was beans and cornbread. The two people at the register (again not able to take an order) page a server. I wait another 14 minutes and finally request a manager who comes up .. and wait for it - HAS TO GET A SERVER TO TAKE MY ORDER!! What a ridiculously operated business. Poor service, poorer leadership. Still waiting for the beans... Never again Cracker Barrel! read more

When I go in cracker barrel it very clean and very good customer service especially lativia, she always have a smile on her face and very helpful. The food is very good and hot when I receive it. read more

This is the worst Crackle Barrel I have even been in. I have been here over hour waiting on table for six. Told only four tables available in building that will seat large party. Funny thing thing the two tables have set full of dirty plates now for 30 minutes. Spoke to manager and she just blew me off. No wonder the staff has a terrible attitude they get it from the leadership. Don't stop here unless you have plenty of time to waste and welcome rudeness. read more

Cracker Barrel Old Country Store - a table and chairs - Breakfast & Brunch Near Me - LaGrange, Georgia

The food was okay, but a little greasy. Mine was a basic breakfast meal. However, the waiter was not helpful at all. We received the wrong order, had to request items that were supposed to be included, had a long wait for the meal, no condiments were offered and we had to keep asking for everything. The waiter disappeared for long periods of time and we had to wait just to get our check. Everyone has a bad day, but I am doubtful I will return to this location. read more

Man, I sure wish we had some Cracker Barrel locations in my home state of California. I can only get my CB fix when I'm on vacation. Last night's special was turkey n' dressing, with two veggies. I chose the green beans and mashed potatoes. Who doesn't like a Thanksgiving dinner during the summer, amiright? I enjoyed it all, but least so the dressing/stuffing, which had more celery than I like. Only 3 stars cause our waitress wasn't super attentive... she brought out my mashed potatoes with country gravy and realized her mistake, but I said no big deal and ate them anyway. I also asked for a glass of milk, and when given the choice between 2% and whole, I asked for 2%, but whole was brought out. Again, not a super big deal, but it is what it is. I still cleaned my plate--I was hungry, and like I said, Cracker Barrel is a treat I don't get very often! read more

Good food and fast and friendly service. I recommend you coming down to try it. My first time here. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - LaGrange, Georgia

Absolutely awful. We sat down, waited 90 minutes for our waiTress to completely disappear on us. Didn't even bring a plate of biscuits to the table. Complete shitshow of a location. Corporate should be ashamed these people have their sign on the building. Also smelled like a well used diaper. read more

The stars don't lie. When I see the 3 stars but think man I really want those chicken tenders I need to always remind myself that if someone took the time to get this business to a 3 star review that there really has to be a miss in that quality of service. read more

Wish I didn't have to give them a star! Called on Friday to confirm they could handle our party of our 36 at 6:30 PM. Was informed by the manager, "It's Friday night in Georgia. Everyone wants Cracker Barrel at 6:30. You can get in line and we will seat you a table at a time as we can." We chose somewhere else that night. Called again on Friday night to confirm our 8:00 PM reservation for Saturday night. Arrived at 8:00 and they had seated another group in our reservation. Said they didn't have the group leaders name just the school's name. The school names weren't the same. Would only seat us if we assigned seats at tables and would seat as possible. The only other people in the restaurant was the other school. After waiting 30 minutes they were still trying to figure out how they were going to seat us. We left and went somewhere else. Our yearly November trip will no longer include this Cracker Barrel. read more

This is hands down the worst Cracker Barrel I've ever been to. Took 45 mins to get a table..20 mins to get ours drinks and probably an hour after we got our table to get our food..y'all need to get it together read more

So my family and I came here on our way back from vacation. It wasn't busy, but we stood at the hostess stand for a good 10 minutes or so before anyone even said anything to us. Even one of the managers walked past us and didn't say a word. The waitress took forever to come get our drink order and food order. The food was good though. But we were standing in line and a manager was helping two women with their Togo orders and another manager walked up saying she would take next in line, I walked up and she said rudely that she was taking care of the women that were standing there(Togo order women). I said then why say you would take next in line then. She then got rude again and I waited for the cashier. But both women managers weren't worth a damn today! read more

sat there for fifteen minutes just to be told my order wasnt put in. didnt feel like my order was priority. most disappointin.

This Cracker Barrel has been short on staff lately and meals seem to come out a little longer than usual but this morning was great. I want to give a major shout out to our waitress, Cole. Everything came out in a timely manner with a constant upbeat attitude and smile. We were even checked on multiple times and our our drinks were always filled. So make sure to ask for her section when you go!! read more

Called in to make a to go order and was place on hold , and after listening to multiple songs I decided to call again. After calling a second time I wasn't even greeted just put on hold: luckily Chick- Fil-A is close by. This parking lot isn't full , so maybe they just don't like customers. read more

TL;DR: Come to this restaurant if you want to sit for three hours and receive old food and witness poor management. If I could give them negative stars I would but unfortunately I cannot. Upon arriving we were told it was about a 30-45 minute wait, which was fine since we had a party of 14. The wait ended up being over an hour and we were ready to leave when they called our party. Once seated, our waitress was prompt to take our drink orders and kept some of the drinks full throughout the meal. Once we received our drinks she took our food order and put it in, but then it took well over 45 minutes to come out, with no complementary biscuits in sight. Once the food and biscuits did arrive it was old and had been sitting under a heat lamp for a good amount of time. My bacon and French toast were both undercooked and once one half of the table had received their food it was another ten minutes before the other half came out. All of it was old or undercooked and quite obviously poor quality for the Cracker Barrel company. As a food service employee, while we sat for over an hour inside I realized that they were not turning tables fast enough to keep up with the high demand. Tables would sit with dirty dishes on them for at least 20 minutes on each table. There was only one busser and four waitresses in the restaurant this Saturday morning, but unfortunately understaffing is not an excuse for this type of service. The staff clearly doesn't have the motivation to do better, and that can be blamed on the leadership of this location. During my visit I saw the front of house manager socializing with guests and other employees in the gift shop and up-selling merchandise. The manager needs to figure out her priorities and come to the realization that the store can make so much more money if she starts helping out and encouraging her employees to multitask with different positions. Flipping tables is an essential skill and this location is not succeeding because of this. I will not be returning this this location again because I was appalled by the issues we encountered and I was dissatisfied because basic restaurant operations were not followed. read more

I placed an online order that was supposed to be ready at 6pm. I sent my daughter to pick up the order. She works there but was only there as a customer tonight. She waited 45 minutes before our order came out and then it was missing an entire meal. So, our cooked food had to wait another 20 minutes for that meal to come out. When she asked to speak to the manager he refused to acknowledge her because she's an employee. This kind of service is just unacceptable! read more

My experience was just OK. The server seemed overwhelmed. My order was wrong, so I had to wait longer to eat while my wife ate, and when my food finally came, it was still wrong. I ate it anyway even though it was cold, but my wife enjoyed hers, hence the 3 stars. If I was alone, it wouldn't be that high read more

Tonight was the most disappointing meal I've ever had at any Cracker Barrel. I've had countless meals at different ones around the US. This one frustrated me and my family beyond anything I've dealt with before. We waited for over an hour when the wait time was "15-20mins". Then waited 30 mins just to get the complimentary biscuits. Then waited another 45 mins just to get the food. The order that we placed was then delivered incorrectly on multiple accounts. To top it off, the manager did not remove anything from our bill. Needless to say, almost 3 hours of time wasted at this restaurant that we will not be coming back to... Hopefully management gets their act together. read more

I ate a breakfast fit for three and it cost $9 **drops mic** For real though... two eggs cooked to order with grits, gravy, homemade buttermilk biscuits, fried apples, hashbrown casserole, smoked sausage, country ham and thick-sliced bacon, $9. Coming from a place where a diner omelet can cost you upwards of $14, you can see why I probably just broke a microphone. As for the food mentioned, minus some bland grits and the ham tasting like a disk of salt, everything was breakfasty good. While I probably won't be around these parts again, this CB is worth a return visit. Bonus points for having rocking chairs and a giant game of checkers out front. read more

The problem if you're a brown skinned and eating in some parts of the south is that it could tend to be a bit racist at times... Cracker barrel has a feel of its own! Its a chain but a chain for which they have consciously tried to keep a character.. They have the regular breakfast things, bacon, eggs, biscuit, coffee, sandwiches, french toasts, oatmeals, grits, etc etc they do have specials which change! The portions are sufficient to have a nice breakfast..Do not remember the lunch I had long time back.. Food is okay! the feel is fine... Rest is just a store where you can go to and you don't have to wait in line.. (and it rhymes! LOL) read more

Typical breakfast for a Cracker Barrel, but I went here for dinner once, and it was TERRIBLE! I had the salmon pancakes and my friend had the trout. Both had terrible flavor and were not fresh. Her trout was completely bland. The service was terrible as well! Our waitress only had a few tables. We came pretty late on a weekday, yet she couldn't remember to bring the things we asked for like hot sauce and lemons. Overall, we saw her probably three times even though we requested several items. Never even got drink refills. read more

The food was better than normal, service was average for here which means slow for anywhere else. Server was ok but the reason for 1 star, a server (Yvette) walked out of the kitchen using profanity. Now, I will cuss like a sailor so the part that offends is this is a family restaurant with children here. Completely unacceptable. The lack of good management here underwhelms me. read more

Fantastic fried chicken breasts on Sundays. Honestly some of the best fried chicken I have had... the batter is spot on with great seasoning and spices. My wife talks about Cracker Barrel all the time and this was my first time here, although I have lived in the south for years. The greens were tasty as well and done in a classic southern fashion. Corn nuggets are a must and, suprisingly, the carrots as a side are pretty tasty. There is a ton to choose from so no matter what your tastes, there is something for everyone. The country stores that are attached are pretty impressive. All kinds of trinkets, candy and toys that you can leave with. They also have a rather large selection of clothes, quilts, blankets and other household items. It's fun to eat and then shop after or if it's busy... shop while you wait! I will definitely be back! read more

My usual cracker barrel experiences are great however I've come here for the first time ever because this cracker barrel needs some serious attention. I took my family here for dinner while on vacation expecting a good meal. My granddaughter didn't get her food until 4 request later and our table had already finished eating. The worst was an after dinner trip to the restroom. Had I made that decision first we would have never stayed as this was the nastiest restroom I've ever been in. Very disappointed in the Lagrange ga. establishment. read more