Did not stop in for food. I love the gift shop so I picked up the cutest tea towel on sale. Store was packed full with new stuff and lots of summer sale items. Bathrooms were clean. Staff was helpful and friendly. read more

Tried to order around 10 meals to go from website. I also wanted to take advantage of the 5.00 take out meals. Two hours later still being on the site and with support, I gave up. I called the local restaurant and after 25 minutes 3 employees and a manager trying to complete the order, the manager states he didn't have a way to ring up the take home meals. I had no issues the first time I ordered but this time zero help. I totally gave up and ordered from another restaurant. My order would have been over 250.00. Hopefully they read this and make some changes. read more

The food at Cracker Barrel sucks. Their service is horrible. They sent me pot roast and it was totally burnt. I have will never eat there again. They lost a good customer. read more

I was hesitant going due to reviews but honestly it was pretty great. Our server was great , food was delicious, and place was really clean. Everyone was really kind and was just a good breakfast. The endless biscuits were so good! read more

Late night after drinks and dinner elsewhere, it was great to find a Cracker Barrel that tolerates overnight parking in their lot. A quick look through the Old Country Store to see what local and seasonal they have here compared to other stores. The men's room was dirty. Definitely not up to the usual standards even considering that it's just about closing time. Dirty floors, an unflushed toilet, filled bins with paper, water on the counter. Unpleasant. After locking up for the night, it was quiet and we were not disturbed. Thanks, Cracker Barrel! [Review 2014 of 2024 - 3734 in North Carolina - 23036 overall] read more

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Good meal as always. Service was great. Same nice atmosphere. Steak wasn't done but was corrected . I like the store.

I know people are not pro Cracker Barrel currently because of the rebranding but this restaurant needs to rebrand their employees. The waitress giving closed ended choices and the choices are not everything that is on the menu. I completely understand if inventory is low but that was not the case here. Also the rock hard pancakes that sat on the heat lamp way to long before coming out to the table were not fluffy or tasty. It wasn't a busy day either read more

I mean... it's a Cracker Barrel? My grandmother loves coming here, and so I come with her when I'm visiting around Wilmington. On this recent visit, my mother and I both came here with my grandmother for our first night in town. We showed up around 6:30pm for dinner. My mother usually orders the catfish dinner when at a Cracker Barrel (which, to be fair, is only when we're visiting), but the waitress checked with the kitchen and the catfish wasn't ready. Not sure why (had they not taken enough out of the freezer or something?), but it was definitely disappointing. (She ended up ordering the trout, which she said was just 'meh'). My grandmother ordered a couple sides, and I ordered the chicken & dumplings. Things were fine... but nothing was really all that good. In my various experiences coming here over the years, and trying various items from the menu, nothing ever really stands out. It's all very bland and flavorless. Cracker Barrels generally feel, to me at least, like restaurants where it's this mass produced look of what "southern style" food is supposed to be... and it's just so lackluster, pretty flavorless, and just doesn't feel like southern style home cooking to me at all. The ambiance is this weird, forced mixture of selling tchotchkes from the crowded store + generic country décor. TL;DR I'm sure I'll be back, but that's because my grandmother loves it here. If it was up to me? I'd definitely be looking for something more focused on delicious, flavorful southern cooking and NOT the more mass produced food options sold here... let alone somewhere that'd rather focus on selling tchotchkes than home-style cooking. read more

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The food still sucks I can't eat it myself, but that's not what I'm here to complain about. The severice is crap my grandad and a few other family members used to come here but y'all started treating him like crap, and they left I hope this gosh forsaken crap show of a cracker barrel shuts down. The decoration and ambiance is they only good thing. read more

Was with a friend who is gluten free in Wilmington so she's careful about what she eats, so ended up here. I had a new seafood combo that had some fried shrimp and fried fish with two sides. I chose pinto beans and greens and both were good. The two pieces of fish were very small, that's reason for the three stars. The fish and shrimp were nicely done and I asked for cocktail sauce and a was brought promptly. The biscuits at this location were better than other locations. Our waitress was very nice and responded cheerfully to our request. Typical country atmosphere and I did not see any dirty tables. Located near a Walmart, not in the downtown area. read more

Some food came out was raw. Other food was bad. Not a pleasant experience at all. We had a party of 8 and the waitress blamed it on corporate that the food was supposed to be like this. Also trash was in drinking glasses. Will not be coming back. read more

The server was good at her job. However, the only items hot were our coffee and our plates. I requested one side item to be replaced, but that was before I tasted my other foods. Our 2 breakfast meals were barely warm. The breakfast meats warm... beacon was not fully cooked. The scrambled eggs were not cooked to our liking. They have changed their menu which removed omelettes and some other breakfast favorites. We paid for our half-eaten meal and still left a 20% tip! Very disappointed. read more

Carl provided amazing service!!! Very friendly, got everything correct, perfect service cadence, and kept our drinks full. They were out if a few things but he went above and beyond to make sure that didn't impact our dinner. This was our best yet experience thanks to Carl. We also picked up a $5 take home meal (meatloaf and macaroni cheese). Can't beat that! Freezer dinners cost the same. Food was great as always. The sirloin steak is always cooked perfectly. It's neat to gander in the gift shop after dining, lots of fun things. Usually it's freezing in the gift shop but it wasn't tonight. read more

Cracker Barrel Old Country Store - Steak, chicken tenders, honey mustard, broccoli and mashed potatoes with gravy - Breakfast & Brunch Near Me - Wilmington, North Carolina

Slow service even though it wasn't packed. Whoever is cooking back there obviously has crappy work ethic because how does a salad take 25 minutes to prepare and serve? Then wait another 15 for 4 shitty biscuits and then another 20 for the food that was mediocre. Our server did the best she could however. The hostess was also insanely unwelcoming and awkward. Not hard to work a lil harder but this place makes it seem like it needs a whole new staff read more

My husband and I ate breakfast there in August 27th. The bacon was not cooked, the biscuits were dry and crunchy and the hashbrown cass was could have baked a little longer. The only thing on my plate worth eating was the eggs, they were cooked just right. read more

It's just too bad that you can't give negative stars ordered a big order online to be delivered. Only half of it came when I called them they would not answer my numerous phone calls. I had to go that . Where they still would not respond finally got a manager who could not finally got a manager who could not be bothered. I Don't know what is worse that they are too inept to get your order out or the horrible customer service. read more

Overall, I am a Cracker Barrel fan. Love their food and their store. I have only been to this Cracker Barrel location once. What I found was the food was up to Cracker Barrel standards. The store is up to par with other locations. The service was sloooooooooooooow. Perhaps a victim of the employee shortages in the service industry as a whole. We waited about 40 minutes between the food order and when it hit the table. That's too long when a lot of items on the menu are already prepared (meat load, mashed potatoes, chicken and dumplings). The good is this location, and I assume others now, gives you the option of paying with your phone, versus waiting in line at the register. You do have to download the Cracker Barrel app to pay. read more

I love the store, so beautiful, classy, welcoming, well organized. I like having breakfast here. Customer service most of the time at the restaurant is ok but at the store always wonderful. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Wilmington, North Carolina

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i'm giving this a 5 star review due to the home cooking, service, and value. this is not The Ritz- it's a fine southern home style place to eat. we've been coming here for 25 years now. it is one of the very few "go to" restaurants for us. they have all day breakfast. i cannot cook as well as they can- and i can cook. the waitresses are always so friendly, nice, and helpful. the atmosphere is relaxing. we have NEVER, once ever had a problem of any kind. they have desserts to die for. great selection. fast service. we usually take something home as we can't eat it all. yes, i wish they would lower the price of that $3.99 specialty coffee. all those 1 and 2 star reviews are fraudulent. made up. fictitious. i mean we've been going here for a quarter century now, and none of these things have ever happened. and all this is a bargain in april of 2025. read more

I've always loved Cracker Barrel food and it always tastes the same. Take this with a grain of salt because we came for breakfast on thanksgiving morning. Everything was stale or undercooked. Cashier couldn't care less when she asked how our food was and we told her. read more

You can never go wrong with Cracker Barrel. Whenever I out of town it's my staple go to for comfort food. The pancakes are delicious, tasty and amazing all the times. I had the fried chicken, it was fall of the bones deliciously good.. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Wilmington, North Carolina

Water tasted like it came out of the toilet bowl and no bottle water to order. They changed the biscuit recipe and they tasted like a bio engineered waste product. Yuck. Pancakes and hashbrowns were ok. read more

it is july 2024 and restaurants are suffering from sky high food prices and people having less money. Cracker Barrel still is offering bargains with generous portions. we had a great lunch today. i cannot cook as well as they can, and i love to cook. waitresses are always very southern friendly. and they have all day breakfast all the time. a lot of people really like this. we've been eating here for over 20 years and always get a good meal. read more

It was supposed to be my special birthday breakfast that ended up being special for all the wrong reasons. I ordered Grandma's Sampler Pancake Breakfast. Shortly after being served a cup of lukewarm coffee, the nightmare began. When my breakfast arrived, I immediately noticed that my portion of scrambled eggs was made with ONE egg and not two. My friend's plate clearly had 2 eggs on it and made mine look anemic. My bacon was greasy and undercooked. The sausage patty was tiny and greasy. The slice of ham was tiny, thin, and dry. Both the bacon an sausage were at room temperature as was the disgusting, greasy excuse for shredded home fries swimming in oily, tasteless cheese. YUCK!!! The pancakes were heavy, thin, and tasted like hamburger grease. I told the waiter I wasn't happy with my order and asked that it be remade. BIG MISTAKE. My fried eggs arrived over cooked with hard yolks, my greasy bacon was burned, the greasy sausage was now crispy and hard, and the pancakes flat, thin, and tasted like hamburger grease. And my tiny, thin, dry piece of ham was the same piece ham that was on the plat I returned, and was now cold and hard. My guest was completely finished with his breakfast before I was served my replacement meal, which I could not eat. We pulled into another restaurant on the way home so I could have breakfast and decided to NEVER eat at Cracker Barrel again. read more

Omg!!! Worst service I have ever had. The waitress didn't bring bread to the table until after we ate. I had to ask for honey and then felt bad for even asking. I had to finally walk to the kitchen to get ranch for my husband. I'm glad this wasn't my first time at a Cracker Barrel. The hostess was very rude when seating us. It was an all over horrible experience. read more

TERRIBLE SERVICE. I came in with my mother and father to check in. First thing, the hostess didn't even bother to greet us. "How many" were the only words to come out of her mouth. She is rude, classless, and has no manners and lacks basic home training. She proceeds to walk us to the dirtiest possible table one could be seated at. The floors were wet and sticky and there was a "caution wet" sign. But that wasnt all. Our utensils came in a crumpled bag, and the menus were thrown down on the table. We had to get up and leave because this place is not fit for anyone with a shred of decency. The people sitting next to us also had to move because they were seated at the same table. If one family had to move why would u seat another family there without cleaning the area up? We called the manager and she was of no help either. read more

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I dont enjoy being sick from my meal, undercooked and too greasy, will not be stopping here again

ordered their grilled chicken blt on door dash. I put no tomatoes or lettuce on the sandwich (I'm allergic to tomatoes) but yet they did. the fries were so soggy I couldn't eat them. this place is shit never again. read more

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Cracker Barrel never disappoints! Their biscuits are heavenly and you can always count on their breakfast and homestyle dinner options. Not to mention the fun shopping experience that always include nostalgic toys, decor and candy :). Their prices are great for the amount of food you get. I have noticed their portions have been reduced recently (most likely due to increase in prices and shortages). My recommendations include the chicken and dumplings, hash brown casserole, the biscuits, chicken fried steak, chocolate pecan pie and chocolate coke cola cake! My nephew says that their biscuits are the best in the world ;). Who can argue with that? :) read more

Worst experience ever at a Cracker Barrel! The only thing worse than the food was the service. We were told it would be 30 minutes by the hostess. However we had to wait over an hour just to be seated and another 30 minutes for food. That is unacceptable!! Save yourself a headache and find somewhere else to go! read more

Thank you to our super amazing server James! He just started and did an outstanding job!!! Great food with my family visiting as always! Please come and be patient! As with all, they are short staffed and the wait is worth it! read more

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Cracker Barrel Old Country Store is a chain, usually reserved for when I'm away on vacation or my wife asks for it. CB is pure Americana, has been around for over 52 years (surprised the Cancel Culture society hasn't attacked the name yet) and they always have some sort of wait on Saturdays and Sundays. Yesterday, we made a decision to eat at Cracker Barrel on the fly, when our first, local choice had well over a 1 hour wait. This visit wasn't too bad at all. FOOD: Country Fried Steak and Gravy with 2 eggs, over-medium, side of grits, side of hashbrown casserole and 2 slices of multi-grain toast. It has been 8 years or more since I've ordered a Country Fried Steak entree just bc of how absolutely and incredibly unhealthy it is but, when prepared correctly, can be a tasty guilty pleasure. The CFS was breaded and fried well, had adequate gravy on top and was served nice and hot. Tasting this after so many years, confirmed I had made the right choice for Sunday brunch. The over-medium eggs were cooked perfectly and grits were creamy and hot. I added some salt and pepper to the grits and gravy topping on the CFS for some much needed seasoning, enhancing the flavors a little more. My only disappointment to the meal was the hashbrown casserole side. The taste of the casserole was ok but the side was not hot on the plate with the rest of the food and it was on the drier side...making me believe the casserole batch had been sitting for awhile. I was eager to enjoy this side, since it's my favorite side at Cracker Barrel, but was let down. The multigrain toast was wonderful with some grape jelly and my family enjoyed their meals as well. SCORE: 3.2 STARS!! SERVICE: After waiting close to 45 minutes to be seated, we were greeted by out server, Jesse. Jesse appears to be a veteran at this location bc she has her timing down to precision. She was very kind, polite, soft-spoken but was also attentive throughout our meal. Check-in's were appropriate, refills were on point and everything from greeting to goodbye was wonderfully executed to provide an extraordinary experience. Thank you, Jesse! SCORE: 5 STARS!! OVERALL SCORE: Hey, it's Cracker Barrel. Their food is usually consistent and predictable...but still good. This visit included a hiccup in the lukewarm, dried out hashbrown casserole but also met expectations with top-notch service from Jesse. SCORE: 4.1 STARS!! read more

Cracker Barrel Old Country Store - COUNTRY FRIED STEAK WITH 2 EGGS, OVER MEDIUM, HASHBROWN CASSEROLE AND GRITS - Breakfast & Brunch Near Me - Wilmington, North Carolina

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I want to say that this meal single handedly ruined my Thanksgiving meal with my parents. You guys at Cracker Barrel should be ashamed of yourselves. The ONLY saving grace of this whole meal was our server. She was attentive, kind and definitely gets kudos. When I got there around 10:45 I stood in line. I got to the front and said party of 3 and the hostess ( who was very nice) said it would be just a minute. 15 minutes later we are still standing there cause they mixed a bunch of things up. Totally understandable on such a busy day. What wasn't cool was the manager or whoever she was coming over and in front of us and other customers tearing into the host's. She belittled them and was scolding them. Then the hostess said something nasty to us about the lady. I was laughing at this point cause it was so unprofessional. We get to the table and we're greeted promptly. They only had one menu. Let me tell you - not ONE thing healthy at all. No fruit, no salads, nothing. I had to order an egg white and a side of tomatoes. My mom ordered the fried turkey which she though would be like a fried turkey. Well, it was breaded and so hard to cut. My dad wouldn't even eat it and he eats everything. The dressing looked like stove top and everything looked so processed and thrown together. My dads Turkey had so much fat on it. For my parents to say it was bad- it had to be really bad! My egg white was so gross I couldn't even eat it. Even the tomato slices tasted awful. They still charged me even though I didn't eat it. $4.00 for 3 slices of nasty tomato and 1 egg white. Stay away from here for Thanksgiving dinner!! This was the worst. read more

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I use to love Cracker Barrel but the last few times have been so disappointing the food quality has went down this time in particular, I ordered breakfast to go this morning and when I got home, this is what my sausage looked like I think I'm finally done with giving them. Another chance definitely will not be returning. read more

Cracker Barrel Old Country Store - Breakfast Smoked Sausage Patties - Breakfast & Brunch Near Me - Wilmington, North Carolina

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Glenda or I'm pretty sure they said her name was Durango was a pretty bad waitress, took forever after being seated just to get our drink order and our drinks all but came out with the food. Half of our food didn't even come and then when we asked for the rest she said "we'll I didn't sub anything so if you want to wait I can get the rest of your food for you" after we had already eaten everything on the table and waited for 10+ minutes for her to come back. Asked for a refill twice and never got it and she walked past us multiple times without even acknowledging us read more

Did Cracker Barrel Sampler delicious and actually service clean restaurant I highly recommend it read more

Cracker Barrel Old Country Store - The cracker Barrel Sampler was good. Nice fast and speedy serve... - Breakfast & Brunch Near Me - Wilmington, North Carolina

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Two words. Never Again. Horrible. So disappointing. Why???? Good stale chicken old.

Placed a To -Go order trying to give them a chance to show me they improved. Paid for the items online only to get to the store to be told they didn't have the order and after thirty minutes of trying to discover the issue the order was Declined on their end even though my financial institution processed the payment. While they were attempting to fix their communication problem I contacted my financial institution that advised me the transaction should have declined due to Cracker Barrel being on a Corp hold due to the number of complaints to American Express. After waiting another 25 minutes I finally get the order which I pay for again. After I get to my designation literally 1/4 mile away the food is not at serving temperature. Perhaps a change in management is needed to inspire other staff to address customer concerns and produce quality food to the customers. The staff were nice but its comparable to the Blind leading the Blind. If you have copious amount of time and patients this place is okay as a last resort. Will I be back probably not as each time we go here there is ALWAYS an issue. read more

meh! We got there at 7:15 am because we needed to be somewhere. Not much of a line but still a wait because no hostess and short staffed. Our waitress ended up seating us and she was super. But the food was pretty bland. The biscuits and gravy had little flavor. My easy over eggs were anything but. Thanks to our waitress we did get out relatively quickly but not very impressed with the food and lack of staff. I know this is a huge problem everywhere but still not an excuse for the food that was only so so at best. read more

In my 20 years of going to Cracker Barrel locations across the country, never would I have guessed that the worst one was in my own town. I always order the meatloaf with potatoes. In 15 minutes I have my food and I'm happy and stuffing my face with good American food. This location took 45 minutes to get my food and when I finally did get it tossed on the table, it was remarkably cold. The food looks like it was reheated in a microwave, then dropped all over and put on the plate to sit for 45 minutes. When I asked the waiter for another he said "I fucked up., my bad." Right in front of my child. What did they do? They gave me another meatloaf to take home by tossing it on the table as they passed by to the next table. Oh and guess what, they still made me pay for the food that I did not eat. As if another cold meatloaf to take home would make up for their service. Never again. They ruined it for all Cracker Barrels now. My 20-year streak is over. read more