Burger done well. I mean it's made fresh and tastes great. I loved the sweet potato fries.

My husband and I finally tried Craft Burger by Shane in Suwanee after months of shrugging it off for reasons we still cannot explain. Let me just say we were absolutely blown away. The garlic burger hit me with that creamy aioli in a way that made me stop mid bite and question all my life choices that led me to wait this long. But the real winner was the Philly cheese. The mushrooms and onions were so perfectly caramelized that I swear they could have been served on their own and I still would have clapped. We had talked ourselves out of trying this place for far too long. We were wrong. The food was incredible, the staff was friendly, and the restaurant was spotless. We will definitely be back. read more

Craft Burger By Shane - Garlic Lover with truffle fries - Burgers Near Me - Suwanee, Georgia

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We had a great experience here! The lunch combo special was a good price as well. We each got a burger and loved them both! I got the southern grower (minus tomato because, ew), and the pesto aioli on it in combination with the pimento cheese was perfection! We also loved the seasoning for the fries. I was happy that we could control our seasoning amount as well. It's an order at the counter place, so definitely more of a casual vibe. We came at 1pm on a Sunday and the place wasn't crowded at all, but many people were getting to-go orders. I'd love to come back and try the chicken. read more

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Burger was good. You can add so much stuff. I added spicy mayo, spicy ketchup, fresh jalapeños, mushrooms, lettuce, dill pickles, and bacon. Fries were mediocre and unfortunately they didn't have chili cheese fries for my unhealthy self lol read more

Craft Burger By Shane - BYOB - Burgers Near Me - Suwanee, Georgia

Burger was mediocre at best. Almost every other burger joint ive tried in Atlanta is better than what they serve. Even shake shack is way better. Price doesn't match quality of food. read more

Came by here with my parents for dinner as this one was closer to where I live. This location is a tad bit smaller than the Johns Creek one but we got there an hour before closing and was able to grab a table. My parents and I each ordered the herb chicken sandwich and we shared an order of truffle fries. The sandwiches did take a while to come out, but we appreciate that the chicken was fresh! They got plenty of condiments and the spice dust which was a great addition for the fries. They chicken was grilled to perfection and was not dry and the avocado and chipotle ranch flavored the sandwich really well. The staff was super nice and friendly, and there were a good number of to go orders which showed how popular this chain is. I can't wait to come back and try some of their salads next! read more

Craft Burger By Shane - Truffle Fries - Burgers Near Me - Suwanee, Georgia

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I LOVE this burger joint! Beat in town by far! this is one of the only places you can get soy free food. Not only that, it's actually also got the best food! I love the staff, they are always friendly and confident. Rarely have I ever have I had an issue with my food, and when I did, they made it right immediately. Consistently the best burger/takeout around. read more

I have been to this location couple times over the past few years. Most recent visit was disappointing. The buns were cold, not hot. The buns were also way bigger than the beef patty. Considering a burger is $12, I feel it was overpriced if I am eating mostly buns. Fries were warm, not hot. read more

Consistent service and food here. They seem to do a fair amount of takeout compared to eating in customers. Food is cooked to order, so 15 minutes is normal. She had the grilled chicken salad, I had the classic cheeseburger and a side of onion rings. The food was hot and tasty. Plenty of parking here. We will return. read more

Craft Burger By Shane - Classic cheese burger with side of onion rings. - Burgers Near Me - Suwanee, Georgia

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Searching for the perfect burger in a new town is tough, but Craft Burgers delivers. Their Southern Grower and Nashville Hot chicken are elite. Incredible for work orders or solo! read more

Good food, service was excellent, staff was friendly................................................................................................... read more

We LOVE Craft Burger! We're so excited to have one near us and we had to stop in. Their burgers are fantastic! The best part is that you can customize ANY burger with the meat (or non meat!) of your choice. They even have vegan patties! I always get chicken, my partner always get beef and we ALWAYS get an order for Buffalo fries! Everyone is always friendly, they always help you with any questions, and their service is quite quick. I can't state how much we love this place! read more

Craft Burger By Shane - Burgers Near Me - Suwanee, Georgia

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My all-time favorite burger place. I crave them constantly. Five Guys has nothing on Shane. I stick with the Classic Craft Burger. A double here is at least twice the size of the competitors. Sweet potato fries are heavenly and the Maple dip is addicting!!. I wish they would bottle it. PERFECT combo of savory + sweet. Giving 4 stars only because I've dealt with a few order mistakes here and there. read more

I have ordered to go from them a few other times, but this most recent time they forgot to include an additional item I ordered and paid for. They typically will staple the bag shut and they've always had the order correct, so I picked up my order and went home. Once I was home I realized I was missing an item and I called them to let them know. They informed me that they will be crediting me back for that item on my credit card and I wouldn't have to do anything. I noticed after a few hours I still didn't have the credit on my bank statement so I called them again and they said they should have that done at the end of the day and the manager has a note and will get it done. Called them twice about this and now it's been 4 weeks and I still don't have my refund. I'm more disappointed with how they handled this after a mistake was made from their end. read more

It's so flavorful and yummy , we came here three times already. It's definitely our to go place when we crave for burgers read more

Craft Burger By Shane - C.C You Burger and Busy Bees Burger - Burgers Near Me - Suwanee, Georgia

Great food! Very consistent. Good varieties of burgers, chicken and sides. Casual, friendly atmosphere with quick service. Highly recommend!

Holy crap this place is actually really good, I hard time picking what I wanted because it all looked so yummy. I came for a burger but ended up getting a chicken sandwich (bc they know how to market ngl), I was expecting something above average but I kept saying, this actually so good. I was also worried about it being tenders b/c of the pictures but they were fairly manageable. The Mac n Cheese fritters were also delicious, very creamy and had a nice crunch. Definitely will be going back the service was also excellent 6/5, waited 10 ish minutes but even if it took 15-20 it would be worth it lol. read more

Craft Burger By Shane - Atlanta Hot Honey Sammie House Fries Mac & Cheese Fritters - Burgers Near Me - Suwanee, Georgia

Delicious burgers-and we love the fries and Brussels sprouts! Best burger in Suwanee! One of our favorite takeout places!

Ok. I am giving it 4 stars because I was really excited to try this place and had a hard time deciding which burger to go with. I needed up going for the cheez it. I think the burger is nice and fried cheese is also nice, but overall, found it to be dry and lacking flavor. The bacon was undercooked for most people probably, but I like it. I ended up adding more ketchup and even mayonnaise, but it didn't help and not sure what it is it needs. My son had the CC You and thought it was pretty good. My husband had southern grower and also thought his was dry. He thinks that the flavor was good, just maybe could've used more pesto. It's pretty small and simple inside, but I don't need a burger place to be fancy. We would probably try again. read more

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Visited on a weekday night to satisfy a burger craving. We got there around 7:15pm and it was already pretty busy inside. FOOD: C.C You Burger w/ Sweet Potato Fries ($8.99 + 4.29) - I am not the biggest fan of burgers but get cravings time to time and this was a big winner. The burger absolutely satisfied my craving and actually has me craving for more already. I really enjoyed the balance of flavors with the savory cheese, the kick from the jalapeño, and the sweetness from the corn and onions. Sweet potato fries were also great, crispy on the outside and soft on the inside. We asked for hot sauce and it tasted like hot sauce for wings, but we enjoyed the pairing. Honey lemon pepper wings ($10.99) - So disappointed with their wings. The first time we got them, a majority of them were raw, so we asked to re-fry them. They were nice enough to make us new ones, but unfortunately the new ones also had a couple raw wings. The honey lemon pepper sauce was also nonexistent on the wings. I would not recommend the wings for the price and because I don't believe they have the capacity to handle multitasking burgers and wings yet. If you want them, I would ask to fry it to be extra crispy so they cook them longer. SERVICE: While the inside was quite hectic with delivery orders, in-store customers, and takeout customers, I think the girls in the front did a great job managing everything. However, I do believe that things could be better organized or trained in terms of sanitary conditions for takeout food. Overall, I would only come again to try out the burgers. They are pretty filling and are reasonably priced as a meal or just as an entrée. read more

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Great food the wait is long but worth it. Lots of options and designer burgers. It is a little on the expensive side but worth every penny. read more

Craft Burger By Shane - BYO burger - Burgers Near Me - Suwanee, Georgia

I really want to like this place because I think the flavors are good. However, I am keep being disappointed by how greasy these burgers or Brussels sprouts are. read more

The fries were pretty good and the staff member was decent, but the burgers were "average to below average" in my opinion. I was hoping that these would be juicy pub style burgers, but this place just offers overly cooked "smash burgers." Yawn... I would rather save $$, time, and have more flavor and burger toppings from nearby Culvers. read more

Craft Burger by Shane is great! We came here several times during the pandemic. The food is consistent here which means a lot to me. Their burgers are juicy, huge, and flavorful. Love the variety of burger options, onion rings are fire, and their wings are legit. They do a nice lemon pepper and hot flavors and seasoning on their wings. The fries aren't my fav here but that's ok because others may enjoy it. If you love onion rings you have to try theirs. Batter, the fry and portions are really nice. Other mentionable- fried Brussels sprouts and Mac & Cheese Fritters. Service is really solid too! You can tell a lot of love and care goes into their food. I always appreciate the fresh ingredients and good portions. They have several locations around town now. Definitely worth checking out if you want made to order burgers, wings, sandwiches, etc. read more

Great burgers. Order at the counter! Comfortable and quick. Great quality food! Not a huge fan of their house sauce a little too much mustard in it for me. read more

I got the K-POP bruger and it was delicious. The photo doesn't do it justice, but there was fried onions, pepper jack cheese, lettuce, picks, and an aioli sauce. The flavours paired together super well and the patty was super juicy. Definitely will come back when I have a burger craving to try one of their other burgers. read more

Craft Burger By Shane - Burgers Near Me - Suwanee, Georgia

Wow, our first time at Craft Burger. We had fast, friendly service and the burgers were GREAT! The fries were great, also, and a half order was plenty for the two of us. read more

Okay, so Shane is a Burger Artisan! Well... the employees at this location are anyway. They know how to make a great burger! And the fries were perfect! The only thing holding this back from five stars is the bathroom was nasty dirty - like gas station dirty. The bathroom floor was covered with water and I was worried I was gonna slip and fall to my death. read more

Craft Burger By Shane - Craft Classic Burger and fries - Burgers Near Me - Suwanee, Georgia

One of the best burger spots I've ever been to! Love the variety of burgers and sides they offer. I especially appreciate the amount of vegetarian options there are as well. Service is quick usually. I love the brussel sprouts, and I always add a fried egg to my burgers! read more

Craft Burger By Shane - Burgers Near Me - Suwanee, Georgia

Real quality burger! Steak salad is excellent as well. The service is top notch, friendly and welcoming. My go to spot when I'm craving burgers. read more

Hamburger was great!! Even though service was short handed on Monday afternoon, the front girl was on phone longer than we expected, line was getting long and she never turned and say something . All tho seemed that a lot of people love the food. Gave it 3 But I'll give it another shot!! read more

I placed an order for a kid's meal for pickup which I physically picked up myself and I ended up paying almost $20. Food prices are so high I just paid it. The meal was eaten rather quickly and during that time I checked the receipt which I should have done in the first place. I was charged extra for double meat, and bacon that I did not order. I was also charged for sweet potato fries and I thought you could swap it out. Either way, I wish I has carefully looked at the receipt that was texted to me. When I called and spoke to the person that took my order, with a slight laughter, she apologized three times, but she didn't even offer a refund on the items she added on that wasnt even there. She took the order too. Mistakes happen, but a lot of these businesses are blatantly overcharging you and giving you less product plus they encourage a tip. Please look at your receipt and inspect your food throughly especially if you are unable to eat it due to dietary restrictions or religion. read more

The prices are awesome for these burgers. We have ordered from here 3x now and enjoy these flavors! Will be back soon

I love all things burgers and this is one of my favorite places. You can't have them cook to temperature but the burgers are always cooked perfectly. Service is prompt and friendly. It's clean and the perfect spot for a quick bite. read more

Craft Burger By Shane - Mac and Cheese Fritters - Burgers Near Me - Suwanee, Georgia

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Great food, good service, fair price, casual vibe. Three different burgers and two has onion rings...all tasty and well prepared.

We mostly get burgers here & they are yummy! On my last two visits, I got the Buffalo Chicken salad & it is amazing! The fried chicken strips/tenders were cooked to perfection & the combination was heavenly. Also, the young female at the register was very friendly! read more

Friendly staff. Burger and fries were great. Felt like it had a lot of sauce and toppings. I want them but I'm more of light person. You can taste the quality and freshness of the food, the reason I'll come back. read more

Craft Burger By Shane - Craft Classic Burger Sweet Potato Fries - Burgers Near Me - Suwanee, Georgia

Great taste. I would say it's like a smash burger. So many different options for burgers! They also have salads and other sandwiches too. I got the classic with cheddar cheese. The sauce was very good I didn't have to add ketchup or anything. They also gave seasoning for the fries that was very good. read more

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Best Burger in Gwinnett! They redeemed any past transgressions with what I ate today! Good Lord the fried mozzarella is a must have on top of your burger with the garlic aioli. Best burger in Atlanta area read more

Finally tried this spot and have already been back again. We didn't get photos the second time. Burgers are good and so are fries. On the first visit we had the traditional cheeseburger and the loaded fries. The fries were definitely loaded but the next time we opted for plain fries, they were delicious, just a lot of sour cream and guacamole. Next visit I did the Cheez-It and holy crap what a hunk of fried cheese. I had to pull it off and eat it separately, but again delicious. Great spot for a quick, yummy burger. Restaurant is clean, sauces are good, quality is good. read more

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