got seated but then Had to wait a long time before deciding to leave only to let the front desk know that NONE of the 5 servers that walked pass us said anything to us for the front desk ppl to also ignore us and then ultimately left. Don't waste your time. read more

Great food. The waiters know the menu very well and gave us great recommendations. I will be back. read more

I did not eat at this location however the ambiance is very nice and pleasant. However I was there when it was not busy.

The food was delicious but service wasn't the greatest. We were seated immediately and it wasn't super busy, multiple empty tables around us and all over. We waited for almost 20 mins without anyone ever coming over to take drink orders or anything. Eventually a group was seated next to us and a server came out within a few minutes and took their orders and I had to grab their attention to get a drink and food orders in. Drinks came out after the food eventually arrived. We got a 10% discount for our troubles so that was something. I wouldn't go out of my way to go eat there again but the food was delicious. Maybe it was a one off and we just fell through the cracks but 20+ mins after being seated and having to grab someone attention to get any service, and for drinks to come out after food seems a little excessive. read more

Service started slow. But the food was delicious. My son ordered one of the specials and he stated that his food was delicious. I ordered the fried oyster basket with hush puppies and onion rings. My food was hot and fresh. It was also happy hour. I ordered a Shipwreck, not as strong as I would have liked it to be. read more

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Placed an order for pick up and the associate who rang me up had a little attitude. She and another coworker were seated near the door when I walked in. She seemed a bit irritated that she had to get up and help me. read more

Expected a 4 star experience and got a 5! The good. Very fast and efficient service from our waitress (mariah). Food came out fast and fresh. We tried the snowcrab mixed steamer (with Boom and garlic butter). This looks pricey but is worth every penny. The shrimp basket was perfectly cooked and perfectly cooked. The oysters and calamari were also a solid option. P. S. The top shelf long Island was the best I've had in years The bad. I guess the calamari could have been more tender, but it was still great with multiple sauces to dip in. The ugly. Great experience overall. Yes, you'll probably spend $40+ on food and drinks...but it is worth it. 5 stars! read more

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First I will start with my boil it was tasty and great choice. My drink was fine. My cousin got the mozzarella sticks and said they were tasty. But the bad was my server Charles charged me my bill then someone else's on my card. My bill was 66.28 but he also charged me 90.13 and because I have text alerts I noticed immediately and the server and manager acted like I was dumb. Said my card charged me more to pull the money but actually they messed up and tried to steal from me they reversed the charge after I called them on it. But why do it in the first place so DONT USE your card pay cash only because they are scammers. Would not return i will stick to Hook and Reel read more

Crafty Crab - Hanover - Drink - Seafood Near Me - Hanover, Maryland

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Great seafood spot if you enjoy your seafood in a bag. The seasoning was perfect for a nice combination with fresh seafood. My husband is not a huge fan of seafood in a bag so he ordered the fried fish. Fish was flaky crispy and had a good flavor. The drinks were fun and I have a good happy hour. I'll be back. read more

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*visited from Houston, Texas* Located inside the mall. Ordered the boil with headless shrimp, snow crab, 2 corns, 2 red potatoes and sausage. I can't remember the name of seasoning I got but it was pretty good. Wasn't a fan of the sausage. It didn't taste like andouille sausage and it was sliced. I prefer links. Overall, a decent spot. read more

Service was slow to be expected after the pandemic everything went left. The food needs to be checked it was horrible. Fish sticks was a no the batter was gross and the calamari was very chewy. My kids chose the seafood bags. one had the nasty mussels the other had shrimp which were undercooked my youngest is a sous chef and said no it's not done it was still raw.I won't be back for sure and to think last time I thought I missed out because they were closed. I should of walked out when the waitress said the crab cakes and clam chowder was a no go. That's what I came for crab cakes and didn't eat nothing but, a piece of corn. read more

Crafty Crab - Hanover - This is a green mussel we eat seafood all the time and we have never seen this - Seafood Near Me - Hanover, Maryland

I am so glad that I am able to get out and just enjoy a wonderful time with my goddaughter today on this 4th of July! Our server, Krystal, was so fun, personable, attentive, and fun. She was a very sweet person and she represented the holiday spirit with her cute hair decoration and brilliant smile. We enjoyed our beautiful meal of seafood boils and the best chicken fingers in town! I was all set with my bib tied on, my tools to pick apart my treasures, and a bucket to catch all the stuffs leftover. A lot of flavor in the boil bags. We get medium spice of BOOM the flavor. The seafood was cooked very well. The potatoes and corn are great was to add some carbs to the proteins. The chicken fingers are the best in the area. They are so crispy outside and so hot and juicy inside! I'm always amazed by how delicious they are, because I am so picky with any chicken. We ordered extra chicken for home! I will thank myself later when we get hungry again, but for now... sooo full! Yummy read more

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My husband and I tried out our first seafood boil here and it was awesome. Our server Tony was kind and attentive and recommended us some specials to start off with. Left full, happy, and looking forward to try more next time! read more

It is in the mall food court. They have inside the restaurant, food court, or outdoor dining. However, i ordered on Doordash, my snow crableg with crawfish broil was so salty, I think I now have high blood pressure. The potatoes and corn was cooked great but it was all mixed up so it was super salty as well. There was so much MSG in the dish it tasted terrible, $100 in the trash. It was a complete waste of my $100. read more

Crafty Crab - Hanover - The snow crableg broil. - Seafood Near Me - Hanover, Maryland

This was my first experience going to the restaurant and it will be my last. A big group of us went to the restaurant and spent a lot of money and the service was awful. Some of the servers were very rude, and they kept giving away the tables we were supposed to sit at. We waited hours to be seated and there were customers just walking in getting the tables. We had people who paid separately and the tips they were asking for was crazy. I got the boil and there was barely any sauce. Our waitress kept disappearing and couldn't get the help needed and servers were all hanging out at the back of the bar. Will never go back here again. read more

I tried this place because I love a good seafood boil. My service at the bar was not great. At times, I even felt like I was being ignored on purpose. The sauce and flavoring in my seafood boil was great, I got the one that is a combination of all. The seafood itself though, had a very bland flavor. I'm not sure if it wasn't fresh or just not quality. read more

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I had a craving for crab legs and didn't want to drive the Red Crab House, Laurel, MD. I decided to give the newly established Crafty Crab at Arundel Mills Mall. I order the crab leg and shrimp broil to go. All in all the food was good, especially the shrimp, corn, and potato. The crab meat was underwhelming at best, it was not tasty. Though I will order from this restaurant again, I wish I had driven the Laurel to Red Crab House. I have never been disappointed when I have ordered from there. read more

Went during happy hour and the drinks were priced well and good. We got the 1/2 daily deal crab boil deal with medium sauce. The fire sauce in my opinion is better and not that hot. read more

Crafty Crab - Hanover - Seafood Near Me - Hanover, Maryland

They appear accommodating and pleasant. I adore their particular blend seasoning--delicious! However, I'm really dissatisfied in their takeout. I got their seafood plate, but majority of it was rubbery and way overcooked. I promise you don't want chewy and tough seafood. Although the corn in the combo is excellent, it was mushy. I really wanted to adore these, but it's bad to overcook shellfish. read more

My guest time at this location. Got some reason my sauce was a tad bit too salty for me but it was still good overall. I got the 1/2lb snow crab legs and 1/2lb black mussels with 2 eggs. It was decent and I will be back. Let's get into the customer service at this restaurant though. 10/10. A different server pulled up with my water because my waitress was tending to another table. I really appreciate that man. Let's get into the waitress/bartender. Her name is Tee and she was great. Attentive, quick, polite. I didn't even want to sit at the bar initially because i wanted my own lil space lol the bar was packed but when i eat seafood i be going in and didn't want anyone to see the wait was 30 mins for a table so I just sat at the bar. I'm glad I did. If you go here ask for Tee. You won't be disappointed read more

Crafty Crab - Hanover - Menu - Seafood Near Me - Hanover, Maryland

I was excited about this place because of the crab cakes. They tasted okay and the sweet potato fries were good when I ate them. A few hours later into the night though I got sick unfortunately. The ambiance of this place was also not great as there were people at the bar being really loud right next to where we were eating. read more

It was good for something close and convenient!! We did the small seafood platter and it was enough for the two of us. They said they get their liquor license by the end of August so that's exciting! The seasoning was sooooo good in the bag. The fries were also soooo good with the perfect crunch and seasoning. We loved everything, it was a burst of flavor. We went around 3 PM on a Monday so it wasn't busy and our food came out fast. Our server was friendly and attentive. The only thing that was "disappointing" was that the snow crab legs in our boil wasn't easy to get the meat out of it how we like to. We would return! read more

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Long overdue review for the Crafty Crab in the Arundel Mills Mall. I ordered the fried shrimp & fried fish baskets and the food was good. The wait time for the order was a bit longer than desired but it was ok. Prices were average and as expected for the portion & quality. The server was nice & the restaurant wasn't too busy when I went but I expect this new location to ramp up with customers. I would visit again if in the area or in the mood for fried seafood. read more

Crafty Crab - Hanover - Craft paper from the table - Seafood Near Me - Hanover, Maryland

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So I've been to many restaurants that serve seafood boils, and this is the first time I wasn't given gloves, a bib, and we didn't get sanitizing wipes until we asked. I don't even think they have gloves to give since I saw no other patron wearing them. I will say, the waitress was really friendly and the food was good and seasoned well, but I was definitely underwhelmed with the amount of food given for how much I paid. There also was not enough sauce in the bag which also ruined the experience a bit. I understand this is a new business that opened not too long ago, but there are certain things that should be done and provided if eating a seafood boil. read more

I was disappointed by my visit. The server was excellent. The lobster meat was over cooked. The sauce in my boil was overly salty and just wasn't seasoned well. I was visiting the area and thought I give it a try. Not happy at all. You will not see me come back. read more

It was cool no real complaints beside my calamari they forgot to bring and once the waiter realized it the kitchen was no longer cooking (side eye) on that note. Will return ! read more

Very good seafood, nice variety of seasonings and heat. Got seated quickly, service was quick and friendly read more

New restaurant just open up. ( used to be zinburger ). They do not serve liquor. Only soft drinks. ( our drinks were flat). They didn't give us any plates or silverware to eat with our lobster pot. It was an experience if you enjoy picking your food with your fingers. $50 for lobster pot. It was good. But so much picking for little bit of food. read more

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We went here for lunch for the first (and last) time on Saturday 11/4/23. Firstly, the service, I don't want to bag on our waitress too much, I feel she was somewhat a victim of poor planning by the hostess. But we barely saw her and usually when we did she did not stop to see how we were doing until I had to physically wave her down to come over. I found out at the end of our time there that ALL her other tables were on the literal opposite side of the restaurant and we were her only table on the end by the mall. So all the tables around us were getting really great attention from another lady but we were just ignored, which was frustrating to say the least. Next, the food. We tried the fried items, the shrimp, the chicken and the scallops - all with fries. I think its very lame that you cant upgrade your fries to the crab fries by paying the difference... why, if I'm ordering meals that come with fries should I have to order a completely NEW order of fries to get the crabby fries? just let me pay the $8 difference between a side a fries and the crabby fries and get on with my life. The Scallops were straight up disgusting, I had one and it was mushy, seawater. I've never had these before, maybe thats what they are supposed to taste like but I hated it. The Chicken and the shrimp were both good, I have nothing bad to say about them. Also, the fries, sweet potato fries and onion rings were all decent. The other thing I got was clam chowder, which was an insult to god and nature. Correct me if I'm wrong but clam chowder is supposed to 1 - be thick and delicious and 2 HAVE CLAMS IN IT! The chowder itself was SUPER watery and mostly celery and little potato bits. Like, did they forget to thicken it? It was the consistency of ramen broth. And there were a total of two (2) tiny clams in it. I know this because they cam in the shell so I had to pick the shell out of my soup and scrape the little morsel into it. I guess they do this to prove that there is at least 1 clam in the soup to justify it being called clam chowder. But I would rather just spend $3 on a can of Campbells Chunky soup than eat this swill again. Lastly, the music in the place was 2nd tier slow jams R&B. This made overall atmosphere kinda depressing as it was either a slow love song or a slow break up song one after another. We will not be returning. *I'm also posting this on the google reviews* read more

Jamie the waitress made our day and meal super special. We had a table next to the bass subwoofer which was very loud for our 3 month baby. Jamie turned it low and created a very pleasant, professional and friendly atmosphere. Bless you Jamie and may your tribe increase. read more

So much fun! Went out for a much needed girls night. The sauce and crabs are amazzzzing. I would 10/10 recommended for anyone who loves crabs. read more

Crafty Crab - Hanover - Crafty crab - Seafood Near Me - Hanover, Maryland

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Food was amazing. Our server was on point. The day we went it was chill place was clean and over all great vibes.

not sure where to start! I have to say that "T" is the best Bartender i've ever encountered at a Restaurant! She is very personable, warm and embracing! But most importantly, she makes killer drinks and definitely is memorable, kind and the perfect face for Crafty Crabs! We are from California and qualified food critics. Not only is "T" great, but the food was exceptional as well! Cheers to "T". : Shawn & Mary from Temecula, Ca. read more

I ordered fried tilapia via online. It was over cooked, fish was not fresh, and had a bad after taste. Apparently, the oil in which the fish was cooked in was old as well. I called as the location in Arundel Mills mall. I asked to speak to the manager. I was placed on hold for more than 30 minutes. I was on hold long enough to get into my car and drive 15 miles to the restaurant. I was still on hold when I arrived at the restaurant and the manager never came to the phone. When I arrived to the front counter I was asked by a woman whom sounded like the same woman who placed me hold what I needed. I again said I would like to speak to the manager. It was then I looked down at the counter and saw the phone receiver was laying on the counter and I was still on hold. The lady looked at me sheepishly and picked up the phone receiver laying on the counter and said hello, to which I replied hello (still being on hold). She says no I am not talking to you looking at me and she says I am talking to the person on the phone. I responded that is me. Someone left me on hold for more than 30 minutes so I drove here. The manager, who I had been waiting to speak with, finally came to the counter after a few minutes and I explained my issue with the fish and how I have been placed on an extensive hold. After much debate and showing the him the fish the issue was rectified. And no, I did not get a replacement order. Why would I let you cook me anything else on old grease, nor do I eat/wanted anything else from there. I would not eat at this establishment as they do not have good customer service and they do not cook/handle seafood properly. Never again! And yes, I ended my night still being hungry! read more

I came in on a Monday night by myself, was seated and waited 20 mins. No one came to the table to greet me or take my order. There was another party that came in 15 mins after me and had their order taken. What a disappointment. The waitress blamed it on miscommunication. Sorry that was a lame excuse, the multiple times she walked by my table and clearly saw that my menu was still on the table indicating I had not been taken care of yet. So I decided to get up and dine elsewhere. Crafty Crab you get one star from me for at least recognizing you were at fault here and apologizing. read more

This location automatically adds 18% gratuity for take out orders. This practice is very disingenuous and degrades from the overall quality of their business. Not necessarily a best practice to nickel and dime your customers when there are plenty of other options in the area for the same product. Bartender named Riah added tip and claimed it was the policy of the business. read more

Crafty Crab - Hanover - Seafood Near Me - Hanover, Maryland

Good food and good service. It is in the mall food court. They have inside the restaurant, food court, or outdoor dining. We ate in side, and it was ok. Kind of tight. The wait staff was super helpful and friendly. I'm sure we will be back. read more

Have been here three times with my friends and the food and drinks never disappoints. The seafood boil with crab legs and shrimp-- mild spice level with the Cajun seasoning-- tastes great every single time. The seafood is cooked perfectly (not overdone or undercooked) and the drinks are strong. The service is always fast and friendly, and the prices are great. The atmosphere is calming with great music and low lighting. Manager Bobby is great and attentive. read more

The food and service were both great we got a shrimp boil and it was great so juicy and the shrimp was fresh

My daughter treated me to carry out from here and herself on Monday, January 16, 2023. The Seafood Boils we received were disgusting. Both of our crab legs tasted like vinegar and were mushy inside when trying to open them. Our potatoes had dark spots on them looking like they were no good and neither bag had much sauce in it like it normally would. We ended up throwing away our Boils because we felt like they may been scraped off of someone's table and bag and to top it off I couldn't call and complain because cashier did not give me a receipt which they have a habit of doing, which I believe is so that you can't call back and ask for a refund without a receipt. I guess management responded to my review and stated I could have brought the food back. I don't know if realize that gas isn't cheap and I definitely wouldn't trust them to remake the order. read more