My experience with Dr. Berris was excellent. He is communicative and professional. The office staff was great too. My procedure result exceeded my expectations. I highly recommend. read more

Staff too busy with morning face and hair arrangements to take care of me...waited over twn minutes before they deemed it their duty to ask me what I was there for...unreliable assistance after hours...had pain but no assistance available..went to walk in clinic for pain meds. Simple eye surgery was not successful...this doctor is more interested in cosmetic surgery and boob jobs...complained to other doctor about Berris and his reply was "you are not the onlyonr to complain about him"....would not suggest this man ...take care read more

Have always had Great experiences Here with all staff members! Jani is the best! Love his products! read more

I absolutely love my results. I had no pain during my eyelid lift and I was awake the whole time. Dr Berris did an amazing job keeping me comfortable during the procedure. I didn't even need a tylenol after, at all. Results are beautiful. read more

Dr. Berris performed a Blepharoplasty (under-eye repair) and I (80 y.o.) was astonished at the fantastic results. He and his Staff are compassionate, patient, knowledgeable, and very helpful. I highly recommend this office for any of the procedures they offer. read more

Get all my filler done here and I absolutely love it! Nancy is amazing and I absolutely adore the staff. Great place and prices!

I am very happy to come back and give this business 5 starts. After my last review the office staff has been more attentive to patients needs and professional. I will most definitely will continue coming here and proudly say this is my doctors office read more

THERE IS NO REASON to go anywhere else. First of all, he's an 'eye' guy. He gets it. When I went to him I wanted upper and lower blepharoplasty. He suggested I wait on the uppers and just do the lowers, citing 'good tone' on the uppers. So I waited. Two years later I got the uppers done. The point is, this man cares. The price was reasonable and I knew I was in excellent hands. I referred a gal to him and she went to him, and she was so happy with her eyes she took me out for a fancy dessert. You can't beat that. Thank you, Dr. Berris: you're one of the good ones. Babz read more

Hello there everyone! I just wanted to write this review because when I get fantastic service I feel it essential and a crime to not share the information with fellow consumers. I had a facial, chemical peel with Jani at Dr. Berri's office in Sacramento. She is literally the sweetest and most knowledgeable aesthetician I've met with in a long time. It literally felt like I was with my sister, and I had an overwhelming sense of comfort. I knew I was in wonderful hands. If you want great skin and a great aesthetician with a women who had the best personality ever go to Jani. I'm telling you she is fantastic and you will not regret it! read more

I had an upper and lower blepharoplasty by Dr Berris in March 2015. I found Dr Berris to be very easy to talk to and was thrilled with the outcome.. Dr Berris's staff are wonderful.. The front office ladies are extremely helpful and friendly.. Jani the esthetician is fantastic .. I'm 66 and have always had skin problems.. I've gone to estheticians since I was 15 years old.. Jani has so improved my skin .. It's simply amazing. I use only 3 products .. 2 x Cleansers and 1 Tretincin cream. So it's really easy to maintain .. When she suggested them I thought "Oh no.. It's going to be so expensive"!!! Well I got such a shock as they were extremely reasonably priced.. Also if you purchase 4 facials at a time you get 50% off!!! There is not set timeframe to use them and Jani doesn't try and get you to come in every month .. She recommends about every 6 or 7 weeks. I love Jani.. read more

Please don't do what I did; I wasted $50 on a consultation and really should have read these reviews beforehand. When I initially called, the receptionist was rude and condescending. Not a good first impression and should have been my first red flag. They had a cancellation so I took the appointment thinking that maybe the doctor would be a bit friendlier. When I arrived I was greeted by a different receptionist, somewhat nicer but not at all what I would expect from this type of office. I'm escorted to a room to wait but after 25 minutes, I go out to ask how far behind he is (staff should have told me there would be a wait). Pam, who was the ONLY professional person in the office apologized and said it shouldn't be much longer. About 5 minutes later Dr. Berris walks in, clearly annoyed, and this is when I decided NO WAY. His staff is lacking because he is lacking. If you want a decent doctor, do your research and find another. These doctors are a dime a dozen. read more

They really take advantage of one when they are new to the industry. I do not recommend anyone to trust them. Although, they made the mistake they didn't own up to their mistake nor refunded me. If anyone can help me make a report it will be greatly appreciated. read more

I had droopy eyelids and Dr. Berris did an amazing job of making them look young again. The procedure was painless and I recovered within a few days with minimal swelling and no discomfort. I have also received many positive comments from my family and friends about how young my eyes look now. Thank you Dr. Berris. read more

For years I wanted to have blepharoplasty done, but was hesitant. My optometrist recommended Dr. Berris and I could not have been more pleased. He and his staff were charming, delightful and incredibly professional. It's been 10 days since my procedure I am thrilled with the results. I wished I did it 15 years ago. I highly recommend him!!! read more

My husband had a double eyelid done here. We were very nervous and asked many times if he was familiar with doing double eyelids on Asian eyes as he just needed something very subtle to remove his hooded eyelids. Dr. Berris assured us yes abs I even provided a photo of how we want it. He just ignored my photo when I showed him. After surgery one of my husband eye is uneven. One eye had more skins taken off so one eye have a Suprise look and the other eye was perfect. When we talked to him about it he said it just needs to settle. He made it worst by injecting steroids to the bigger eye causing a scar tissue. He says that was going to help. I don't know how he cannot tell he cut more skin off. If you look at the eyelids closed you can clearly see the cut line is higher on one eye. We didn't want him to do more damage so never went back to him. Right now we are looking for a revision doctor. read more

I had requested a referral for a DCR procedure for my husband. It took weeks for them to process, In an attempt to expedite the process, I called the office and spoke to the referral coordinator; she got really upset because I was asking questions. We finally got scheduled for early April. I was not sure the procedure would take place due to COVID-19 so I called the office the day before and they inform us the procedure had been cancelled, which we understood, but it seemed they had no intentions on calling us to let us know. We got rescheduled for late May and this time again, the did not call. I called the office and spoke to the office manager; they are extremely careless and frivolous. I have requested the referral to be sent somewhere else. read more

I love the people who work here and the procedures I've had done so far have gone well- for now... my only concern is that sometimes the staff is on calls in the reception area and you can hear private conversations concerning other patients. At times I feel my privacy has been exposed by the reception as well, with comments about how "good my procedure looks" in front of other patients. I would prefer to not have that attention about a private matter exposed so blatantly. Other patients do not need to hear their opinions, nor do I. I don't think HIPPA is being practiced well because of this. It would be better if they were more discreet with patients in person and also perhaps closed the window and door when they are on private calls. Other than this issue Dr. Berris is very professional and a skilled surgeon. I have also been impressed by cosmetic procedures I had done with Kelli. read more

(Response to previous reviews) Jani does not want anyone to have adverse effects from an Obagi Blue Peel. Pre-treatment is must. Your skin will recover faster. Professional grade products have zero buffers and zero preservatives. They work quicker and a little bit goes a long way. Her free advice during Dr. Berris's open house made a significant change in my appearance, "Use a gel cleanser with a fresh cotton washcloth 2x morning and night, eliminate cow dairy from your diet, and use a mineral sunscreen." Her 30 years of experience has greatly improved my skin. My face, neck, chest, back, and hands look younger and healthier because of Jani. I have been a "Loyal Jani Fan" for over 10 years. read more

Boy, am I disappointed. I went in to see Jani about a Groupon purchase for an Obagi blue facial peel. I was really looking forward to the peel as I had read wonderful things online from women all around the world. Honestly, when I walked into Jani's skin room and got a chance to sit down and actually look her eye to eye, I was pretty distracted by her appearance. She's a woman in her 60's, maybe 110 lbs and huge D or DD augmented breasts, numerous surgeries to her face and fillers to plump up her lips. She has clearly put a huge emphasis on making herself look youthful but I found it a bit hard to take her seriously. She starts by asking me what I expect from the peel, I tell her I am hoping for some pigment evening, pore reduction and fine line reduction. She responds with firm, "no's" after each thing I say (almost robotic, like she was going to say no to my expectations regardless of what I said.) She then looks at my skin and tells me I'm eating too much dairy (which was why I was seeing certain imperfections.) I find this interesting since I RARELY eat dairy of any kind. She then tells me my other skin issues are from not eating the right foods and poor washing habits. She starts mentioning all the kinds of foods that can cause skin troubles. All greasy and processed. Little does she know I'm a VERY healthy eater, surely she was ASSuming I eat crappy food because I'm not thin. Well, she is dead wrong. Continuing on..lol..finally she insists I would not be a good candidate for the blue peel. She continues on with what "lesser peels" (as in, cheaper for her) would suit me better. Hmm, if I wanted a glycolic peel I would buy some home peels and do it myself. I have a 40% acid peel in my medicine cabinet now! Frankly, I was here for the blue peel only. Bear in mind she is a very abrasive personality type, she speaks in a very matter of fact tone and doesn't really talk to you, but AT you. I found it uncomfortable, but I listened to be polite. She keeps going on and on and on about how my skin is so unhealthy and dirty, she's pointing out how many various imperfections I have and how I'm not washing my skin well enough. She says she wont even see me for another 3-4 weeks until I " properly prep/wash my skin and start using better products". An attempt is then made to upsell me to buy her offices very own skincare line. A skincare line I am SURE she makes a large commission off of selling to customers. Not only that, but she mentions her skincare line and makes mention of how "great but expensive" it is..as if I probably could not afford them. She follows the consult with how she is not a miracle worker and that my expectations were like me walking into a gym and pointing to another woman's body and saying, "I want her body". Oh yeah, did I mention how she's staring at herself in the mirror 50% of the time?! Funny thing is, when she made that comment, I could hear my husband in the waiting room chuckle, find out later he could hear her booming voice in the waiting room and thought her "older Jewish lady from NY" vibe was hilarious. He found her comment about the gym insulting but obviously funny enough to laugh out loud! Bottom line is I got a refund because I was treated like a second class customer. She was more concerned with downgrading me (at my expense) to the lighter peels and saving the brand name Obagi blue peels for customers that she could count on coming back and spending more money with her. I will admit, I went in there after working out and looked like a hobo. Giving her a bit of credit, I'm sure she is good in many ways at her job with many years of experience. The hubby said she is probably sick of all these Groupon buyers coming in to take advantage of this awesome deal (75% off for the blue peel) when she KNOWS they will not be returning customers. I understand and all, but I'm still a customer and I wanted what I paid for. *SIGH* read more

Short version: unprofessional, disorganized disaster of a practice. My wife was referred to this doctor due to a cancerous growth on her eyelid. Very little about our experience was positive. We arrived for her appointment fifteen minutes early. There was no staff to be seen but we could hear them chatting somewhere out of view of the waiting room. A few minutes later, someone finally came to the desk, and my wife let her know that she was there for her appointment. She was asked to take a seat. Usual procedure, no big deal. The doctor shares his office with some kind of permanent makeup artist. This lady has a TV set up in the waiting room, but instead of being able to watch TV, she has an advertisement for her permanent makeup business on a continuous ~3 minute loop, and it is LOUD, so you can't just ignore it. More on this later. We waited for her appointment. Her appointment time came and went, and we waited. We waited some more. And then we waited some more. Finally, about 50 minutes past the time of her appointment, we were shown to the exam room. There was no apology for the wait, and during the wait, there was no communication from the staff, who were too busy chatting about their personal lives to give a damn about what was going on. Meanwhile, the entire time we were subjected to that continuous loop of advertisement over and over and over as though the purpose of the waiting room was to drive patients insane for the amusement of the unprofessional staff. We were shown to the exam room, my wife's blood pressure, etc., were measured, and we waited. And waited some more. And waited a bit more. 15 minutes later, the good doctor finally made his way in the room. He seemed pleasant, but frazzled. He examined my wife's eyelid, made some recommendations, and based on those recommendations she elected to have another biopsy done. The doctor left the room, and again we waited. And waited. Meanwhile, we heard the doctor and one of his staff getting into a loud argument right outside the door. My wife and I looked at each other in disbelief. Finally, 10 minutes later or so, the good doctor returned, performed the procedure on my wife and sent us on our way. On our way out, we passed by the desk, unsure of what we needed to do for a copay. The staff ignored us, so we called for their attention. She looked at my wife and said, "Oh, I have no idea what is going on with that." And just left it hanging there as though it was our responsibility to figure it out for her. My wife said, "Well, when you figure it out, send me a bill." And we left. A week or two later, my wife got a call from the office confirming that her growth was, in fact cancer, and that they would like schedule an appointment that week for a later date. My wife asked to talk with the doctor to go over a few things and the lady on the phone said he doesn't take phone calls, that she would have to set up an appointment for consultation to talk with him. My wife tried to ask the lady on the phone several questions and she couldn't answer any of them. My wife informed her that she was breastfeeding and either needed advise on whether or not the surgery medication was going to be harmful to our baby, or she needed to talk to our pediatrician to see what our options were, whether we needed to start weaning our child... you know, she need information so she could make an informed decision. The woman on the phone was unhelpful in that regard, so my wife responded that she had an upcoming appointment with our pediatrician and that she would schedule the appointment after she spoke to the pediatrician. The woman responded in the affirmative and ended the conversation. The woman on the phone was even rude because my wife didn't want to immediately set-up an appointment that instant because she wanted to talk to her family doctor first. A week or so went by, and we got a certified letter from the doctor. Assuming it was the results of her biopsy, my wife opened it, and to her shock it was a letter from Dr. Berris informing her that he would no longer accept her as a patient because she had taken longer than a week to schedule her treatment. NOWHERE AND AT NO TIME WAS MY WIFE INFORMED OF THIS URGENCY. They did not tell us that they would cancel everything if we didn't talk to them within a week's time. She has f***ing cancer for Christ's sake, and the best these idiots can do is send her this kind of a letter? I am so angry right now that I can hardly control myself. I have never, in all my 35 years of life, experienced such disorganized, unprofessional, and frankly, incompetent treatment from any kind of medical staff. If this is how they behave with a life threatening condition, imagine how they'll treat you for something less important. Avoid as though your life depends on it. read more

I purchased a 75.00 groupon for a obagi blue peel. At my appointment Jani tried to sell me 350.00 worth of product. Jani said the peel would not work, unless I used Craig Berris skin products for 2-3 months before the obagi peel was done. The peel would not be effective unless i prepped my skin with the 350.00 products. she refused to honor the groupon and encouraged me to seek a refund from groupon..I left not purchasing the products. All i wanted was the peel I bought from groupon. read more

I purchased a Groupon for an Obagi peel. Big red flag there. Originally met with Jennifer for my pre treatment consult. Jennifer was pleasant and reviewed the expectations for the peel and the 4 week minimum pre treatment protocol. I was discouraged from doing an Obagi Blue Peel and instead doing a cheaper less intense peel Unfortunately Jennifer left her job there and I had to deal with Jani. Jani is quite full of herself. Very pretentious. Quite unprofessional. Her eye rolling was out of control! Over a 4 week time period I was instructed to use a bleaching cream twice a week while my skin adjusted to the product, and work up to 7 days a week and twice a day. So over 4 weeks you are to go from 2x/week to 7x/week twice a day. Guess the products they sell you must not be that potent if your facial skin can adjust that quickly. Even so, I pretreated well over 4 weeks (9 weeks!) and used the bleaching cream 7x/week and twice/day most of the past 5-6 weeks. So pretreatment was over the top. Jani just couldn't imagine doing an Obagi Blue Peel if I hadn't used the bleaching cream 14x/week the entire 9 weeks (even though over 4 weeks I was to get up to that point of 14x/week and would then be prepared for the peel). I told her I could come back in 2 more weeks and use the product the 14x/week for 2 more weeks since she didn't feel my skin was ready. She then said that it wouldn't make any difference to wait and pretreat longer! Meanwhile she kept offering to do a lesser peel (that costs the same price as I paid for the Groupon). Then with more EYE ROLLING, she was appalled that I would use any cleanser besides Obagi. She claimed the Retin A and bleaching creams just would not be very effective if I hadn't used Obagi's cleanser. What a joke. I have used Tretinoin and Retin A for years without ever using a $40+ face cleanser! I specifically asked her what ingredient(s) in my cleanser caused her concern, so much so that she couldn't bring herself to give me a peel. She had NO IDEA what was in my cleanser (which by the way is far superior to Obagi in ingredients). She said Obagi gives your skin a certain pH and therefore it is the only thing to use when pretreating. haha. She also claims the Tretinoin and Obagi & private label bleaching creams sold at the office are only available by prescription. Yet I never saw the doctor there or a pharmacist to dispense, never got a prescription for any of these products, yet was sold them by someone with as little of credentials as an esthetician! She kept huffing and puffing and eye rolling trying to convince me that she was not comfortable doing an Obagi Blue Peel on me, but was totally comfortable doing a glycolic peel formulation that she 'invented herself' and compounds the ingredients herself. She had me sign that she wasn't responsible for the peel if I decided to go forward with the Obagi blue peel I purchased and pretreated with. Obviously she isn't skilled to do an Obagi blue peel and there was a much greater profit to 'trade down' the Groupon for a lesser peel that was no deal with a Groupon. I didn't want her ruining my face because she didn't know what she was doing, so I told her to go ahead with the peel I didn't purchase from Groupon. I did get a refund from Groupon! It seems the majority of Sacramento businesses that I have dealt with through a Groupon purchase have been poor. Either bait and switch....like here. Poor customer service and condescending treatment...also like here and specifically by Jani. This business is a JOKE. Jani and all her plastic surgery is a JOKE. Ladies....RUN AWAY from here and from this Groupon. There is a reason this business is trying to get people in with a Groupon. Bait n switch. When customers are treated like dirt, we are not ever returning or recommending! read more

Dont know much about Dr Berris but I DO know lots about his cosmetic nurse, Marge Griffith, RN. She is AMAZING!! I drive all the way from Redding, CA to have her fantastic laser treatments, Botox, and liquid facelift treatments. She is soooooo good at what she does!! I am a RN as well and a cosmetic dermatology nurse in Redding and she is so much better than the RN's I worked with, including the dermatologist. I love the results and she knows her stuff. Ladies, there is no one else that can lift, smooth and make u look fantastic then Marge!! JUST DO IT!!! read more

I've decided to update my post in response to a private message I received from Kristina M. at Dr. Berris ' office. Here are highlights from her message: "Thanks for the feedback and we apologize for the bad experience you had with our office. I assure you that Marge is an excellent aesthetic injector; she trains many physicians and nurse's on her injection techniques. As you know there are risks and possible side effects with Botox and dermal fillers. It's unfortunate this happened to you. " I'd like to address this point by point. First, a simple apology would have sufficed. Instead, Kristina dismisses the facts and pseudo places blame on the product and myself. I am offended by her attempt to convince me that Marge is excellent at what she does. My results tell a different story. And shouldn't the adjective "excellent" be reserved for only those whose work is consistently excellent? I mean, was I unlucky customer number 50? Either you know basic human anatomy or you don't and clearly Marge does not. But apparently, Kristina would encourage you to play Russian roulette with the one thing you cannot hide, your face. No thanks! Further, I am well aware of the side effects of Botox and dermal fillers. That's why I get them. The only risk is having it performed by an inept and incompetent aesthetician and it is truly unfortunate that I didn't do more research before placing my confidence in Marge. Lastly, (attn: Kristina) please provide me with the name of the company Marge trains for so I may file a complaint with them. Also, I would like a list of the physicians and nurse's she trains so I may avoid treatment from these folks in the future. read more

I went to Dr Berris to see if there was anything he could do about a less than perfect upper eyelid lift I had done years ago. He not only examined my eyes thoroughly he actually measured the distance from my lid to my brow to make sure my lids were symmetrical. I found him to be professional and responsive to my concerns. He could have said we can correct your concerns with surgery but he didn't. He was honest and told me that surgery wouldn't be the best option for my concerns. I respect the attention to detail. Bedside manner is not my main criteria in selecting a PS. I want someone who is competent and skilled at his profession. BTW I never give 5 stars. read more

Here is a letter I wrote to Dr. Berris after he ruined my life and the lives of my children from the chronic nerve pain he gave me. Never received any apology letter from him. This letter is to inform you of a few things. First of all, I trusted in you for 9 years to help me make my eye look and feel better. In 2004 you tried putting an implant inside the inner part of my right eye. That didn't work so you removed it in the same surgery. I complained of pain from then on and you told me it was dry eye because my eye was getting too much air. Then you did another surgery February of 2012 to try to fix the dry eye problem again and really made me look like a freak and made the problem worse. After I quit paying your office out of pocket to put filler in my face and eye you decided not to keep me as a patient anymore. In November of 2012 you sent me a registered letter letting me know that you did not want to treat me medically anymore. Now I find out that my whole problem is nerve damage (not dry eye) from the surgery you did in 2004 that made it start hurting. Then the surgery in 2012 just made it 100 percent worse. I found this out through a doctor that doesn't even specialize in eyes since all of the eye doctors I went to could not figure it out (amazing). My eye has gotten worse every day now. I went to Paralegal school for a year and a half to get a career and I can't even work. I can't even be on a computer for over ten minutes and my eye is in excruciating pain. I wake up all hours of the night in pain. I am in pain all day off and on. I am in Pain Management to try and keep the pain at a minimal level which is not working either and living on Norco I just wanted you to know what I am going through now since you told the disability office that I was able to work. I am not able to work. No one is going to hire someone that has an eye that is red and deformed horribly and is noticeably in pain because the white of my eye is so red and I can't keep it open. This letter is to inform you that I am not happy with the services I received from you and you need to be educated about nerve damage so it won't happen to someone else. read more

I went to Dr. Berris on the recommendation of a friend who had both upper and lower blepharoplasty. I am over 1 year post procedure and have been very happy. No complications nor is it obvious that I had the procedure. If you want a doctor that is "warm and fuzzy" Dr. B may not be your cup of tea, but he has performed thousands of blephs and is definitely a skilled surgeon. My experience with the office staff pre-and post-op was very positive. I also returned for Botox 3 times with Nancy and am very happy with the results and the staff has continued to be professional as well as friendly. I definitely would recommend Dr. Berris. read more

What a rip off. Rude staff, steals your groupon value and invents own fine print to charge you cancellation fee then steals groups value. Would NEVER do business with this office EVER! Shame on you! read more

Jani has been my esthetician for 10 years and she is amazing!! The lady who says negative things is a crazy B

I tried to make an appointment today with Dr Berris because I have a sebaceous cyst that is getting bigger. He was referred from my optometrist and it was probably not going to be covered by my insurance. I asked for an approximate amount and they could not say which I understand. But they did not call me back, the person that I talked to made the appointment with me finally but was not nice and then they called back a couple of hours later and said I should not see him because they had no idea what it would cost or what it entailed and go back to Kaiser. I thought it was very rude and hurtful. He maybe the best Doctor ever but I was totally taken back and insulted. I thought Doctors were suppose to help people. read more

I've had several session of laser hair removal and I have to say that Yelp has done no justice to Dr. Berries office. I am completely happy with the service provided. The staff were nice, and the Nurses have years of experience in the cosmetic field. Dr. Berries was funny at times and was very knowledgeable. I felt that I was in good hands. I will definitely be returning. read more

I have personally had work done by Dr. Berris and am very pleased with the result. I would recommend him to others without hesitation. read more

Had a great experience. Eyes look so much better. Always getting compliments.

I would not get Botox treatments again from Nancy, I think she waters it down and saves the remainder for herself or her friends. I paid over 500 dollars and had to go back twice because she had me looking like a clown and had to fix it, the first re-do she made me actually pay $63 for and the second she gave me free because she knew it was obvious that not much product was actually ever administered in the first place. When I showed her that my forehead wrinkles and lines between my eyebrows are still the same she tried to make it seem like it was because I hadn't had Botox for 3 years and that I smoke so therefore no results should be expected. BS! I've had Botox since before it even came out on the market so I know what it is and what it does and it shows immediate results if you actually have the product and not some watered-down version like Nancy gives you. read more

Why are only negative reviews posted on this sight? I routinely visit this office and don't believe any of these negative posts. My experiences have only been positive. What a shame. read more

I visited Dr. Berris office in January for consulting about eye surgery. they sent me one letter about my insurance authorization and asked me to call them. I called every week for 5 weeks and left messages for what ever area that they transferred me to, but absolutely no return call from anyone in that office. but they charged my insurance just for photo $75, and kept sending me the bill because insurance dose not pay more than $45 for photo. The dr. might be good (I never get the chance to know him) the office staff are not reliable, and i'm not going to trust my health with them. read more

Darn It!!!! I am searching for a good doctor for some Botox and VOLUMA XC.... I read the reviews.... all bad..... I check out their pricing, great special going on.... but now I have to decide if paying a low price is worth a messed up face..... DARN IT, I am going to have to pass them up and continue to go to my doctor that I know will do a good job, I just have to pay more. read more

After reading the negative reviews I must admit I was very nervous about my appointment today ....and I am definitely not a fake reviewer you can check me out I am pretty harsh about reviews.... well I had a quick consultation with Kim who was very nice and very professional then I went into my appointment with Jani I too purchased the obagi blue peel on a Groupon special the Groupon is not clear in telling people (fine print) about the skin care products that must be used before obagi is applied to get the desired results but Jani was very professional in explaining that and offering something that she would recommend as a professional 20 year esthetician I took her advice and was also assured that if I was unhappy with my results she would do a second peel.... Jani was very nice and I loved this experience with her so much I will be seeing her regularly... don't let a few bad reviews stop you from meeting a great and professional esthetician, you can't make everyone happy! read more

The service so sucks..specially her sales person name Jani..I already make app 2 weeks ago..and 3 days before my app they called me and just said if they have to cancel my app because they are overbook. And Jani never apologizes..she's so rude..and in the beginning when I called to make app for blue peel facial..but Jani told me..I can't because I have to pre-treatment first. But in the beginning nobody explain to me. After that Jani just said she can't take my app anymore she's refuse me and told me it's not gonna work and she's just hang up the phone. It's really really no maners at all..no wonder they got low score..bad reviews all the time because they are unprofessional. So..my advice..before you guys make app with this doctor..please think twice or at least read the reviews first. read more

Purchased a Groupon for Obagi peel. The fine print did say pretreatment required. However, it did not say that it would cost 275-400 for the creams you need to put on your face for a few weeks before the peel. Janie Walker is a car dealer typed of sales person who has a sales pitch that I listened to through the door as she said the exact same thing to the lady before me. I was upset and felt that I got scammed. I feel bad for the center because this lady is representing them as a bad business. I was just going to take it as a loss but called Center for cosmetic and eyelid surgery and told then how I felt. The receptionist told me they don't give refunds. I called Groupon and they gave me a credit to buy another Groupon. DO PURCHASE A GROUPON FOR THE OBAGI PEEL SERVICED BY JANI WALKER....THIS IS A SCAM!!!!! If you don't believe me, call and ask them about the pretreatment product cost before the obagi peel. read more