Came to this office for upper eyelid surgery. Dr. Berris is amazing. He has many years of experience and extensive education and degrees. The surgery was quick, easy, and painless. My eyes look more open and I can see a lot better. The office is very professional and thorough. I also appreciate the office staff. Ana is very nice and was able to squeeze me in their super busy schedule. Also the nurse Selena is very sweet and and does great work. She went over all the preparations before and after the surgery. She is very thoughtful and patient. Pam took really good care of my billing and help accommodate me. My favorite is Shelly. She is super sweet, nice, compassionate, caring, patient, and very welcoming. Every time I come she greets me with a smile. She really cares about the patients and treats them like family instead of like a number. She offers excellent customer service and helped me feel welcomed and comfortable during my visits. I appreciate her hard work and her big heart. Great service, great surgeon, and overall great experience. I highly recommend this place. read more

Well.... It seems after reading the reviews for the Groupon Obagi peel.... I should've read these reviews first than AFTER the fact!!! I'm new to Yelp but felt this was bothering me enough to express my feelings. All that everyone has posted about Jani is in FACT true! I honestly felt uglier leaving there. My face is ruined with MORE pigmentation and have spent more money and time trying to correct the "few swipes" of the peel to my face. Hundreds $$$ down the tubes. Swollen face and horrible skin. My face is worse than when I went in. I was made to feel like I didn't take good care of my face. No wonder they have you sign waivers..... There's a reason, you waive your right to have good service and product! I've gotten better results with the Clairsonic brightening system! Groupon is great but when it comes to your face.... DO YOUR HOMEWORK! I would NEVER EVER EVER recommend this place (Jani) to anyone. read more

I traved 6 hrs to see Berris in his cheesy office. waited 30 mins. he just looks at my eyes and says I dont need the blepharoplasty. He did no test. I had this work done 12 yrs ago and insurance pd. Berris says ins won't pay because eyelids have to droop past middle of eye center. This is lie. I already had the test to prove that i did need the surgery and Berris had this info. sent to him a couple weeks before my appt.. He would not do it. After seeing him one of his staff says to me that Berris could do the surgery for $3500 out of my pocket. I walked out. I guess the ins doesn't pay well enough for him to do the procedure. I called Anthem Blue Cross and told them my story and she was shocked that a Dr. would say anything like this to a patient but then the Ins. won't do or cant do anything about a jackass like this. I plan to go to Bangkok for a $ 1500 surgery and flight for $ 600 and play there for a week if i cant find a Dr that will do what I need. Oh, the staff are robots and jerks. read more

I have no idea why there are such negative reviews for Jani. I have seen her a handful of times, initially for my obaji blue peel through Groupon, and have had no bad experiences. In fact, I liked her so much, I will not bother going elsewhere. If your looking for a spa type experience facial, I suggest going somewhere else, but if your looking for someone to get the job done and make your skin look better, she is the one. To counter other negative reviews, I've had no trouble with scheduling, never had her act in a rude way to me, never had her push product on me, and was never even closely refused a service, such as a peel. To each his own, but some of the comments on here were very judgmental and should have been kept out of the review. read more

I have had several facials done by Jani. I was very happy with them. I never had her push me to buy anything however She did show me several products that I could use. I declined them and she was very professional. I will still be going back to get another facial even after I read a few bad reveiws. read more

I saw Jani a month ago. Bought Obaji Groupon. I found her to very knowledgable and friendly. She was honest about what I could expect from the peel. She did not push any ptoducts. Did explain that for my age a medical line is best. I appreciated the information and her expertise of over 30 years in the industry. She spent almost an hour with me at no charge. The obagi peel is not a fix all and is very aggressive. Not what I was looking for. Staff was great. Will go back. read more

I can not say enough great things about Marjorie Griffin, R.N at Dr. Craig Berris' office. She performed Perlane injectable treatments and I couldn't be more pleased with the results. Her skill with this procedure is amazing. I researched many providers, until I found Marjorie, who specializes in the treatment. I hope she never retires, as I really believe I have found the best! I highly recommend her services! read more

So i have been going to see Jani the skin consultant/Esthetician atDr Berris's office for a couple of months now. I was lucky enough to find her with a Groupon offer (I know this does not happen to often for Facials) for an Obagi Peel for only 75.00. Wow.. really!! of course I was skeptical. I am almost 50 now and have made a commitment to finally start taking care of my skin "full time".. I had been to a another Dr before in Roseville about two years back and we talked about a few options and the options we discussed were the TCA peel, Obagi Blue Peel and some machine that would make all my freckles and dark spots appear and sluff off eventually. (the last treatment was way too expensive for me though at about 400 a session for a min of 4 sessions) of course like all good Doctors do It was suggested that I buy and use all of the Obagi products prior, during and after the treatments and as Long as i wanted a beautiful clean and healthy face . I did get some of the products necessary to make sure my Peel would be fabulous and made my appointment to go back in a month and get the 750.00 obagi peel we discussed. I had the appointment and Chickened out// LOL after seeing a video of all the peeling and scariness to it all I thought another couple years would not hurt. So now lots of stress and working in the sun everyday and not caring for my face is taking its toll and so I really wanted to do it this time and I figured it would be the lighter of the Obagi peels so I got the groupon. Lol again!! I went in for my consultation with Jani who is absolutely beautiful, glowing and heavenly fabulous for her age. ( i had to ask her how old she was) I felt very comfortable with her and she told me like it was and of course the things I should have been doing all along that I have been neglecting. So i was really hoping the peel would be just one of the lighter one coat Obagi Peels but when she started talking and explaining the procedure and showing me the photos i knew it was the real deal. Yes i did start getting cold feet but was relieved when she said I needed to start using the products again to have my peel work the first time as best as it could .. and believe me It is hard enough for me to do it one time rather then have to repeat it. But the hard part for me was getting out of the sun and taking time off for a week. So I went home to procrastinate.. Alas I chickened out again. But Jani had offered me 3 facials if i decided not to do the peel and I opted for these. So far I have had two and they have both been fantastic and completely based on the needs of my skin. She even used that derma plane thingy on me with my peel and facial. My face is looking fantastic I told her next year I would do it. But I think I am going to invest in more Obagi products first and try Retin A and she also introduced me to a product (sunscreen and tint that makes me look absolutely stunning-if you are my age foundation sucks and makes you look more wrinkled) and see what happens first. Jani is awesome at understanding skin and I think I finally found someone that is not out to rob me blind and charging me 40 here and there, or experimenting on my face while doing my facial like some of the other groupon facials that I have experienced... I have had some weird experiences but hey its groupon and its expected. So back to my opening statement i really did think that Jani 75.00 Obagi Blue Peel was just a mild Peel and the other 1500.00 charge for the real deal was just around the corner but it was not. She is GREAT AND I HIGHLY RECOMMEND HER!! I see that a professional grouper (a person who hops from groupon to groupon) reviewed Jani very negatively because she did not like hearing what she needed to do to start on a regiment for beauty! She even went so far as to jealously comment on Jani's beauty. I am sorry but I did not see a person who looked fake or had surgery. I understand women who hate as I am all natural, almost 50 and look better then most 30 year olds and I get it. Also for those of us who have actually consulted with Cosmetic Surgeons or Estheticians know that what Jani's consult addressed is common practice: as we are going to see PROFESSIONALS to get PROFESSIONAL advice, PROFESSIONAL products, PROFESSIONAL services AND PROFESSIONAL CONSULTATIONS... I still have yet another facial/peel left and I can say I definitely got an incredible deal as well as a new esthetician that I trust with my face that I am looking forward to seeing again.. Yes, we are talking about our faces Girls. If some suggested to me that I use Physician unapproved products on my face prior to my peel then I think I might run as fast as I could. Think about it :) Also I don't know about you but I would not want to speak to a consultant who was severly wrinkled, unkempt, out of shape, unsupportive, quiet and withdrawn about ways she could help me Improve my appearance!!! WOULD U??? :) read more

My experience with Jani, Dr. Berris' esthetician has been absolutely wonderful and I'm surprised by the hostility and personal nature of some of the reviews. She was very nice and very professional with me. I had purchased the Obagi Blue Peel and she explained that my skin was not a good candidate for this procedure and offered instead to do a series of three much milder "peels". THANK YOU JANI!!! That's what I would hope for - someone who knows what they are doing and can steer me away from a procedure that could potentially harm my skin. Those people who bitch and moan remind me of the people you see out at the airport when a flight has been cancelled due to bad weather: The pilot, the control tower, everybody who actually knows anything about flying knows that it's a terrible idea to try to fly in this weather but there's always one guy who thinks if he complains loud enough, stamps his little feet, tells everybody how important he is and how often he flies and drops some F-bombs for good measure that he can get the pilot to say "why you're right sir! let's everybody get on that plane and fly right into that storm!" Anyway I had a series of 3 much milder peels. Even after the first treatment the difference to my face was amazing. I'm in that "Mom Syndrome" where I haven't really taken care of myself for decades and Wow! the difference Jani made was nothing short of astonishing. About the people who've written these terrible terrible reviews - so you weren't happy and wouldn't recommend the establishment - say that; but the long personal rants clearly intent on destroying somebodies ability to earn a living - well there's a name for that, it's called "crazy" and nowadays they have meds that can help people like you. Best of luck. : ) And to Jani and the staff at Dr. Berris': I hope my review doesn't stir up the hornets nest read more

I have read the reviews and my review is on Dr Craig Berris. I had my eyes lifted 3 weeks ago. I was VERY skeptikul based on the reviews for this office. In fact I almost cancelled because of them. However; Dr Berris came highly recommended from my eye dr. After calling and having a talk with my eye dr and telling me that he has referred many people over to Dr Berris and they had left very satisfied I trusted this and went with this Dr. I am VERY happy i did. I was a little uneasy for about a week after surgery due tot he swelling. However; I followed his advice and iced my eyes and used the topical cream I was given. All in all my eyes are healing beautifully and I couldn't be happier. Its 3 weeks post surgery and the swelling has gone down and the "suprised look" has also went away. My eyes look younger and more awake. I researched this surgery all over the net and new what to expect (swelling, some discomfort, stitches, ext....) As for the negative reviews I have not experienced the office behavior or the other stuff mentioned. I have always had a great experience!!! I am happy with the surgery and the end result!!! Thanks Dr Berris!! read more

I would not recommend this place at all. It is clearly not a place that really treats clients personally. My phone was damaged by water and I lost all my appointments. Apparently the doctor's office computer called me even though once my phone was replaced, I went through all missed calls and voicemails and there was not a call from their computer. I don't think their computer has the ability to press 1 to leave a message on a cell phone. This place loves to find any reason to charge you a "no-show" rather than maybe consider why you were a no who. And, when I did go to the appointment, I never saw the doctor even though his name was on all the products. Surprising an esthetician can prescribe a medical grade lotion? Just wondering. They lost hundreds of dollars of business and no reference from me. I have found another place whose interpersonal attention and interest in me and my success are head and shoulders above. The receptionist has this voice and tends to stay very clinical about the patient's responsibility and cheeringly but condescendingly chastises you about "your responsibilities ma'am" and so forth. Ok, you win; take your money you got without having to lift a finger. That computer notification system of yours has been a good investment. I like doing business with people and business partners - not people who will shove you under the bus and grab their fees without performing the services for it. And, when I did go there for the first consult the esthetician told me all about the superiority of these medical grade products that are far superior than anything available over the counter. Hmmm, later she said she she worked in make-up at Nordstrom's. I asked her how she could reconcile selling these medical office products then turn around and knowing she is selling superior grade products at high prices at Nordstrom"s. She kind of stumbled around for words for a minute because she realized the polarity and nervously giggled and said, "Well Nordstrom has some good products". I found a new esthetician who I truly like. 30 years in the business with loyal clientele because she works the honorable way. She developed a personal relationship with ME and I guarantee she will not have a computer call me. She will call me herself and she will wonder if I don't respond and will personally call me herself to figure what life event - such as a death the family or a sick child, or an unexpected work obligation might have gotten in the way. She won't just grab her no show fees and run to the country club. Be very advised before you go here. Sometimes Groupons area bust read more

I have been a patient of both Dr. Berris and his main injection and procedure nurse Marge for about 10 years. I had my upper and lower eyelids done. I could not be happier with the results (10 years later they still look great). The office staff is extremely friendly and helpful, and Dr. Berris took extremely good care of me during and after surgery. Marge has done an incredible job with my Botox and Filler injections. In 10 years I have almost never had any bruising and have always been pleased with her work. She is truly an artist. I called this week to make my next appointment with Marge and was told as of 2 days ago she was no longer there. I am so disappointed. I will try Kelly who was trained by Marge. Hopefully I will continue to be happy with my injection results. Marge, where are you? Dr. Berris is a fine surgeon who also happens to be an Opthomologist. Who could be more qualified for eyelid surgery? read more

Again I have returned for another facial from Janie. It was wonderful! I found her on groupon and have been back for several other services the offices have to offer. First the women at the desk are always helpful and sweet they have given me lots of things to study and thing about also information packets for friends. I'm 54 years old and never could keep my face routine together. After 8 months of working with Janie people stop me to ask what in doing! My skin has never looked better. She has never sold me excessive product to use,however I buy from her because they are some of the better prices in town. She has given me a typed out daily care sheet which I must say I follow to the letter. It showed from day one! She gives it to you straight. I don't feel judged in there at all. I told her I was a hot mess looking for help. Seeing is believing. She broke it down to me like this. The daily care is on you, I'm like going to the dentist. Just come as needed. My skin is beautiful tight blemish free. This has been a team effort!! I'm amazed that my skin could get to this place. I have referred friends and feel 100% confident that they will be happy to. I personally have not had one bad thing. And I have done work with Kim and Janie. Not to leave out friendly helpful office staff. Sheryl read more