Boris responded quickly to my service inquiry. He and his assistant were efficient, professional,…read morecourteous, honest and knowledgeable. The price for cleaning and inspecting my gas fireplace insert was very reasonable (compared to estimates I had received from other service providers), and he did not try to "build the check" with additional services or parts the unit didn't need. I definitely recommend Delaware Chimney!

I have called this company to come out to look at my fireplace because the pilot light was not on…read more The gentleman came to my home for about 15 minutes. Told me I need a pilot all brand new that cost over $2000.00 -- he charged me $99 to come in!! as he had left, I I was telling my daughter what had happen, she read the directions and my pilot light is on.. horrible company not sure who they have brought out and I'm still waiting for my $99 that they did not send me or credit my account. I will not use them very unprofessional and the guy never took his shoes off or even put some footies!! if I do not hear from them, I would definitely be kind the Better Business Bureau..

Today, I had Whempy's scheduled to show up fro 12-4. Patrick called and said that they had a…read morecancellation so he could come early. I was super happy to accommodate him. He inspected my gas fireplace and the chimney with the drone and gave me some thoughts about putting a cap on the chimney. He was thorough and gracious! Thanks again!!

I called Whempys after a poor experience with another chimney company and they were prompt and…read moreanswered every question I had before my appointment. Patrick was a phenomenal technician! He was thorough and took his time to explain what he was doing. He took pictures from the roof and even showed me future causes of concern. No high pressure sales! This is a hardworking and honest company!

I had a difficult job to do that other chimney companies didn't want to touch. Jason didn't bat an…read moreeye and got it done fair and square. He was great to work with and had great communication throughout the process. Was able to get me scheduled in a timely manner and didn't try to upsell me on products and services I didn't need. Thanks!

Very responsive and helped answer several questions I had as a new homeowner! Will definitely be…read moreusing them again

We had our chimney cleaned by this company and a cap put on. Ever since then, our chimney has been…read moreleaking, bad. It never leaked before this recent service. Steer clear of this company unless you want to pay for their repairs!

Ted and his team did an excellent job rebuilding our chimney from the roof up. The team was able to…read morefit us in a week ahead of schedule and were courteous, clean and efficient. It gets messy tearing down an old chimney and not one of our delicate plants in front of our house were damaged. The workers did not have a truck big enough to haul all of the old chimney away, so Ted sent someone out on Mother's Day to take care of it. Ted personally came out a few days later to look at the work. We experienced very high winds the following week and our chimney cap blew off. Ted was out there the next day fixing the problem and ensuring it wouldn't happen again. Wow! We originally went with Fireplace Pros for some maintenance. Long story short, we learned our lesson and would not recommend them to anyone.

Really great quick turn around from the request we put in online for an appointment. Super…read moreprofessional and efficient. Helpful securing a date/time for a chimney sweep. Got our friendly reminder before the appointment. AJ came out and was a gem super helpful easy to understand when he was sharing the challenges with our fireplace. We spoke through options and he was super professional. He very quickly submitted our request for a quote later that day or the next so it was prompt. Emailed him back after my husband and I spoke and had a follow up question - no response as of yet and our appt was on 11/11/24. Then we started to get calls from the office following up on our appointment between 11/12 - 11/13/24. It would be helpful when vmails are left to be specific on the reason for one's call - to state the company name and phone number without context unfortunately isn't helpful. We played a lot of phone tag and I wasn't clear for the call it was simply to call Fireplace Pros. When we did finally connect the question was how our appointment was and did we have any questions? I did follow up again asking for the specific quote we had emailed AJ on after our appointment and that was the last we heard of Fireplace Pros and that was on 11/13/24. No follow up quote on our follow up question and a little phone tag. Sadly what started out as a strong service has sort of quieted down without our follow up answers to our questions.

We had just bought a new home and wanted to have the fireplace and chimney inspected before using…read morelighting it up for the winter. The Fireplace Professional arrived on time as expected, explained what he would be doing, did it, and then explained his findings. He was courteous and professional, did not try to trick us into purchasing anything, and was straightforward in his assessment of our fireplace. I'll definitely call them again next year to have a yearly inspection before the winter sets in.

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I bought a condo with a gas fireplace that hadn't been used in many years from the looks of it…read more They came and cleaned it out, refreshed the fiberglass embers and lit the pilot light for me. I feel much more comfortable using it now. They were very clean and cognizant of my white rug. They were also quick. In and out in about 20-25 minutes.

The quality of work done was excellent! The rebuild on my chimney looks BETTER than the work done…read moreas the original new build! The price was very reasonable for the repairs needed. I highly recommend Thompson Chimney Service! Great staff! Very professional, from start to finish!

From the owner: Thompson Chimney Services is family owned and operated. We use only in house employees and will not…read moresend out subcontractors. Our employees are highly skilled and trained to provide the best masonry and chimney repairs for your home.

In May 2024 I paid Mitchell Mullen and Chimney King 7100 to have my chimney relined. After…read morecompletion, only used chimeny a couple of times and noted smoke coming inside the house, but i thought it was becuase it was late in season and temp differential. Started to use it late fall 2025 and still happened. We had another company come out for cleaning bricks and they said insulation was missing and the liner was not to code. Contacted Mitchell who came out and said the insulation must have fallen out and we need a smoke guard. He never could be contacted again. We brought in 2 other companies for inspection - both said the liner was not to code and the insulation not properly installed (just can't fall out). And more so, I paid for a 10 inch liner (14 is code) but actually when we pulled it out it was 8". Gave Mitchell Mullen opportunity to make this right by refunding my money and have not heard from him (I sent him 2 inspection reports). Contact attempted by both email and voice mall. Hoping small claims court will make this right.... BTW, i learned after the fact that he is not licensed. Should have checked that. For some reason, yelp is listing me as San Franscisco, but I am definitely in Columbus, and this is about The Chimney King in Columbus

Unfortunately, I had a terrible experience…read more In October of 2025, I paid Mitchell to install a new gas fireplace. After installation, he turned off the pilot light and removed the key to the gas. He promised to return it, but never did. My contractor was able to get the pilot lit without the key, but the unit would not start. He constantly says he will make this right. He will bring back the stolen key and repair his installation mistakes, but he lets me down every time and doesn't show up to committed appointment times. I like to give people the benefit of the doubt and be kind, but after 4 months of being ignored, broken promises and hundreds of dollars lost, I have no choice left but to write this poor review. I am a single woman in my 60s and I have clearly been taken advantage of. I would not recommend him to anyone.