This place was really good about 1 year ago. Now the service is too slow. Only two people serving and attending. The place smells really bad. Like a very old place. The line wait it's about 30 minutes. read more

Come here for the experience, liquid nitrogen coolness, and modern atmosphere, but not for the ice cream quality and value. Especially because a Regular scoop would cost a whopping $6 with $1 topping. Grand total of $7 for a standard portion and one topping?! No thank you. I got the scoop on the free ice cream grand opening today, and am really thankful for the Creamistry staff's hospitality in treating us. I am glad to have been able to check this new spot out, and I'm sure this location will do well for the many hot summer days in Texas. It was my first time testing out some N2 (l) dessert so it was a pretty chill experience. I'd say everyone should come by once at least to see how fun their whole whipping process is, but otherwise, I've had much creamier and less sugary ice cream elsewhere. read more

Creamistry - Thai tea with mochi, vanilla with M&M's - Desserts Near Me - Irving, Texas

Terrible experience. Got overcharged and underserved. We ordered 2 large sizes, got the smallest size, waited a scary long time, received the wrong order and had to do it all over again. I tried to call to talk with managment to make it right the next day and no one answered on 3 separate occasions... Super disappointed and frustrated... read more

Wow these 1 star reviews are not lying. The employees lack professionalism.... We placed an order, one for me and one for my husband. My husband got his ice cream first, and 20 minutes later I got mine. Basically he ate his already by the time I received mine. The ice creams are not made in order received and staff does not seem to feel rushed in making their desserts. Counter top is dirty and everything seems unorganized. They have 3 mixers and only 1 is connected to the nitrogen tank.. which means they can create only 1 item at a time. Employees should wear uniforms or have gloves/masks on, but that's just my personal opinion. Good luck with summer Creamistry.... I won't be back. read more

Creamistry - Dirty counter tops - Desserts Near Me - Irving, Texas

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I mean, it's ice cream. Don't expect a quick turn-around. Second time here. They quick on taking orders but not so much on slinging out product. Stay away from the Cookie Monster. Your shit will be black for a day or two and teeth tainted from the crap they toss in it. read more

This Creamistry is known for delaying orders, getting orders wrong and running out of nitrogen. On top of that showing no remorse.I think this is the final straw. I won't be coming back. I do HIGHLY recommend the Cold Stone that just opened 6561 Riverside, Ste 150 Irving, TX 75039. Great customer service, quick, and tasty. Good riddance Creamistry you have let me down for the final time read more

Horrible service! While one person is working hard the other one is hardly working! Poor customer service in regards to what I ordered. Ordered a s'mores ice cream but was handed something with brownies all over it. When I asked for confirmation that I got the right order Ashley told me that I had ordered that and was wrong. Huge attitude about this as well. However, when I am paying $10 for something I just want to make sure I get what I am paying for. Also, brownies were VERY hard and clearly old or overcooked! read more

I rarely give bad reviews but this place really needs to get it together. It took 45 minutes to get 2 large ice creams. Some people waited over an hour for theirs. Waits time is the worst. Ice cream was good tasting. This is my second time and last time. Previous time it took about 40 minutes. Just be ready to wait.... I am not going back. read more

I've never written a review on here before, but i feel as if this place warranted one. I would give this place one star, but the staff wasn't awful. Most were friendly except for the cashier who acted like we were bothering her. Much like everyone else, we waited over 40 minutes for two smalls. I could forgive this detail if the ice cream was even good. I got the s'mores but couldn't tell what it was actually supposed to be because the ice cream didn't have any discernable flavor. It didn't even taste like generic chocolate. Avoid this place unless you want to waste an hour and don't care about getting good ice cream. read more

Okay. Wow. First off, this side of town is beautiful and high end. There is 3 hour parking in the garages around and some street parking if you are lucky. The atmosphere is very chill. Perfect for a night out or just time with the family and friends. You walk in to like this live magical science experiment. You get to watch them make everything from scratch and the smoke coming out like dragons breath is mesmerizing to all ages. You can choose dairy or non dairy and then whatever combo of ingredients you heart desires. They have some creations on their menu they have come up with and two of us went with some of those. We have a chocolate lover so she went classic. Then we have an Oreo lover so he went cookies and cream style. We are ice cream snobs. So they had a lot to live up to. It was crazy because not one of us was disappointed. The strawberry bond has cheesecake and strawberries in it and it was the perfect sweet. It wasn't too much at all. The vanilla bean was so so so smooth and good! My husband loves captain crunch so captains breakfast was perfect for him. He loved it. He doesn't even love ice cream, he is just a great sport and eats it because we love it. He raced about this the next morning even. The kids were very pleased and loved the others so much. They had no problem finishing it and that can sometimes happen. The line was long but it went quick and then they had plenty of people behind the counter to make sure everything got made in a timely fashion as well. Everyone loved it! At one point i was like man i wish we had one of these back home, but then the next second i realized my bank account was grateful it didn't because i could see this being a regular spot for us. For those that care about spending, it was more then we normally would spend for sure. We have a few specialty ice cream shops here at home that we expect to spend 20-30 at with our large family. Usually at least 5 of us. This spot we only had 4 eating and we spend almost 50 with tip. So that was a little steep. But it was so stinking good and we will be back for sure!!!! So price didn't effect us that much. read more

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I UPDATE This is one of my favorite places whenever I'm in Texas, but they definitely dropped the ball today. For starters, I waited 15 minutes for my ice cream. I ordered the new key lime dessert and I expected it to be layered like the photo, but it wasn't. This was not a big deal, but when I finally received my order, it was awful. The ice cream had the texture of a melted marshmallow, just gross and I couldn't even eat it. Such a waste of time and money! I will now be looking for another dessert spot. I absolutely love this place! I ordered the premium black cherry ice cream with pecan topping. The ice cream is velvety smooth and sooo good! I'll definitely be stopping in when I visit Dallas again. The prices are pretty good considering the affluent area it's in. Upon walking in, the first thing you notice is how clean it is. The cashier was friendly and greeted me with a smile. Also, she provided me with a coupon to use on my next visit. My daughter ordered cookies n cream in a chocolate bowl. Unfortunately the chocolate bowl was a miss, it tasted like cardboard. read more

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This spot has been in the Water Street District since we moved to the area but for whatever reason, my partner and I never took the leap to give it a try. Last night we finally took the plunge and were glad we did. We ordered the Captain's Breakfast which comes with Captain Crunch ice cream, fresh banana slices, diced Strawberries, and Nutella. We also added a cheesecake topping with our Yelp check-in offer for one free extra topping. It was the perfect night to get the ice cream to-go and sit out on the Adirondack chairs which overlook the fountains/central square, and Lake Carolyn. My partner and I usually share sweets and try to limit our portions and I was confused about the sizes--will certainly share a medium rather than large in the future. We were also glad we opted out of whipped cream as it was plenty sweet already and we hoped forfeiting that might gain us a few more of the fresh fruit toppings;) I am also happy to report that our dessert was made to include some distribution of the toppings deeper in the cup which was really nice having them mixed throughout. read more

THE MOST SMOOTH ICE CREAM I HAVE HAD. It was a great treat to have on a hot Texas nite. The only thing I thought was weird is that they did not have a menu displayed for everyone to see just a piece of paper at register. They had TVs to display but don't think they were working which was weird. I ordered a s'mores and it was so so good I could just eat the ice cream it didn't need any toppings wow so tasty read more

Creamistry - S'mores - Desserts Near Me - Irving, Texas

Not a good experience. The door sign says it opens at 12pm, but the store wasn't open. A staff came out and tell us he'll open at 1:30pm. We went back at 1:30pm, still not open. This didn't happen in the middle of the week, this is Saturday. read more

Best ice cream I've ever had. Friendly staff. Great presentation and just enough to satisfy a late night craving. read more

Creamistry - Strawberry Bond - Desserts Near Me - Irving, Texas

worked here once and the girls are very unsanitary. manager is never around. they also do not pay training which is 4-5 days of hard unpaid labor. no adequate training and the girls that work there dont even wash their hands after using the restroom and don't clean the place. do not eat here cause there is absolutely no food safety. I'm surprised the health department hasn't shut them down after all the bugs I saw in the back. read more

I came here knowing how pricey the ice cream was, so nothing shocked me there. However what did shock me was the level of customer service and upkeep in the store. The floor was sticky all over and every table had a giant mess all over it. Napkins were thrown all about the floor and it was almost laughable. Like it was so odd how cute the store looked on the outside and trashy in the inside. To top if off the staff wasn't very polite and responded very sassily if you asked questions about the ordering process. While I was there, I asked if they had an Ube flavor (one that is advertised on this exact Yelp page) and the cashier rolled her eyes and said no, then she proceeded to turn around and loudly ask the other employees "Wow why is this the third person today". I ended up ordering something else and it tasted yummy, but looked nothing like the picture or aesthetic advertised by the company. She also decided to leave out the fact that they ran out of whipped cream after I had paid for my ice cream. Alone I would give the ice cream four stars considering the price, but the quality of service and cleanliness provided by the establishment barely earns two stars from me and does not make me want to come back. read more

Creamistry - Desserts Near Me - Irving, Texas

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I'm going to be popping up at Creamistry locations all over the DFW area. I'm not kidding. If you are cutting back on dairy due to health challenges but you also love ice cream then Creamistry is prepared for you my friend. Your scoop, sundae or shake is custom made just for you. I ordered my Base from the menu section with non dairy, plant based, gluten free, vegan coconut or cashew. I selected a scoop of Coconut base $5.95 +$1.00 upcharge for going plant based. I selected mint flavor (great choice, it's delicious) and I added mini chocolate chips 50cents extra and whipped cream on top, another 50cents charge. $7.95 for the one scoop before tax. It's worth it. The shop is cute with table and counter seating at the windows and there's outdoor seating as well. Enjoy! read more

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Do not go to Creamistry!! You will wait over an hour for ice cream after you order, which is pretty ridiculous.

Nitrogen-infused creamy ice cream-- yum! Fun fact: I used to work for Nitrogenie (essentially the same concept), but this place had way better tasting ice cream. I loved that you can customize the toppings and make it either on top or mixed in, if you're not feeling their signature creations. Creamistry is located in beautiful Las Colinas, across from Pax and Beneficia coffee. It's a charming location with a lake and fountain, and lots of free parking. I went on a Saturday night. It was pretty crowded, and wasn't really surprised to be told I had to wait 25 minutes. That's fine. I decided on a cookies n cream with oreo and cookie dough on top. It was super sweet, but creamy, delicious and a good amount of ice cream for the price. My hubby got the matcha with biscoff cookies, and finished it! So, why the 3 stars? The customer service was completely off. No greeting, just stoic teenagers making ice cream with a ruckus. Heavy metal music was playing and there were kitchen tools all around; it looked completely messy. I'm not usually one to be picky with customer service but it was off enough to leave a bad taste on a first impression.. and I would think you should be extremely friendly in a kids' place. The cashier was rude with the "cash only" sign when I was already ready with cash in my hand. I wouldn't go out of my way to come back unless I'm craving ice cream in the area. read more

Bad service, bad atmosphere and really expensive. They really need to work on their customer service skills. I don't think the ice cream was worth the price. read more

This place won't be in business long. I walk in on a beautiful Friday afternoon. I'm the only customer in the store. The guy behind the counter is on his phone and playing games on it. He can't be bothered to acknowledge me, but looks up to see me, then walks to the back back as if I'm not there. Don't worry about me. I'm just the guy with the money. The place is filthy - spilled food everywhere. Don't waste your time. read more

I tried this place out after work with my boyfriend and I must say their ice cream was so delicious. I had the Vanilla Bean with Biscoff cookie and Reece's pieces. My picture will serve as proof they aren't stingy with the toppings. They give you a nitrogen smoke show and all 10/10 recommended. read more

Creamistry - Desserts Near Me - Irving, Texas

Very disappointed. Run down interior and equipment and the place smells damp and funky. Watermark on the wall. Ordered two things and it was not worth $10 per cup. Only one person was working and it took close to 5 mins to get one order. Will never return. read more

I got a regular with chocolate and mini gummy bears and brownie bites on top. The flavor was there and enjoyable. What was not there was an enjoyable eating experience. The cup was overfilled and the top was refrozen. So, once the sides and bottom started to melt, the ice cream started pouring out all over my hand, shorts, and legs. The top was hard to scoop because it was cold and sticky. It was a terrible experience. Maybe the milkshake would have been better ... While the performance of making the ice cream is cool and the atmosphere of the place is chill, I would not recommend anyone to go at this time. The flavor is there but the experience is not. Next time, I'm going to Braum's. read more

I've been a few times. I've tried different flavors and combinations but I find it okay. I went when it first opened and it was packed and everything looked fun and busy. I've been during non-peak hours and the service was not the same. Some flavors weren't available and they didn't have notes on that either. It's a cool experience and they have a lot of options. They are the only dessert place on that general area so it's worth a try if you want something sweet. read more

I am thankful that I visited on vacation! If I lived near a Creamistry I would be broke! Lol I thought this was just another ice cream shop when I wandered in looking for something to satisfy my sweet tooth. Boy was I wrong. This was far from the ordinary experience. I was greeted by the staff behind the counter upon entering. I must have looked completely lost, thankfully the friendly associate behind the counter gave me the run down. There are tons of options. More importantly there are vegan options. :) Ask for the vegan tip card and you can review many different options / combinations. The finished product was phenomenal. Creamy, smooth, flavorful. Awesome! read more

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Ice cream is a little harder/thicker than your average. I'm guessing its from the flash freeze. Its best if you sit it for a minute before consuming. Prices are outrageous. Got a large nutella with marshmallow. They told me if I get the large, it comes with the waffle cone so I got a large. It was way too much ice cream for one girl to eat. I learned my lesson. read more

Creamistry - Desserts Near Me - Irving, Texas

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We went in at 9:30pm and Charles told us that they are closing even tho they close at 11:00pm. Keep in mine there was about 10 people or more that came after me and my 5 friends. We will have to go to another place instead. read more

Creamistry - Proof that we were there at 9:30pm and that they close at 11:00pm - Desserts Near Me - Irving, Texas

Nice smooth I've cream service was good they were out of some ingredients but overall a good experience

Walked in at 10:48 pm, and the turned us away because staff said "We turned down the machines to be cleaned" Not sure why they have it listed that they close at 11:00 PM and turn people away, seems like this place is not in business to take care of the customer. read more

It took over an hour to get an ice-cream, is it worth the wait i don't think so , they clearly need to staff up if the person billing also need to Make the ice-cream obviously its going to take longer, is it worth no its not read more

Expensive. Creamy ice cream. Nice little coupon when you check in on yelp. Good ice cream. A little overwhelming to choose and I wish the young lady would have been more helpful, but all Gucci. Tasty and a nice treat. read more

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So today 7/23/2020 my wife and I went to get ice cream from this place. Right from the moment we went in there was no Social distancing and a few people not wearing masks. We went in anyways because we really want the ice cream. The staff that was there didn't really care at all. The place was crowded. We place our order it was (3)orders by the way. First one salted caramel all we Got was the ice cream no waffle or drizzle. I told the person about it and there response was Ohhh... sorry I don't look at the ticket. Next one Chocolate with marshmallows and chocolate drizzle again all we got was the ice cream once again their response was 0HHH... Third ice cream was the coffee with the ice cream again all we got was the ice cream not the coffee they wasn't even aware that the ice cream comes with coffee. The staff was very unprofessional didn't care to fix it and just kept saying I don't know what the problem is. So when I asked the gentleman they gave us ice cream for an email or the managers number to file a complaint he said he cannot do that. Then gave me a number and when I called it right there at the store it was another employees number they answered it.I asked if she was a manager she said no and who gave me her number I told you then and the guy kept proceeding to say that she was a manager. Everyone in the store they didn't care they were annoyed to make our ice cream they did not let anybody know about social distancing or that they had to keep their mask on. This is the worst ice cream shop I have been to the dirtiest ice cream shop I have been to and I will no longer be coming to this location. read more

First time and finally got to try this place out! It's a neat concept, using nitrogen to make ice cream. It was definitely creamy and delicious. I tried the cookies and cream with Reese's peanut butter cups mixed in. The Oreos with peanut butter was a good combo. This is definitely pricey but worth the splurge. I noticed fresh baked brownies when I was waiting and would like to try that next time. read more

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Not sure if the kids who work here are paid enough because they lack enthusiasm. It's like they do not want to be there. This is the third time consecutively I have visited. It's either they are slow, or they don't get it right the first time or machine is broken (McDonald's). Please do pay attention to your employees. Oh. By the way, the ice cream taste good but you have to wait a while. read more

Creamistry - Creamistry specaloo - Desserts Near Me - Irving, Texas

Great ice cream place close by my home. We've been going to the Addison location until they opened up here last year. Hubby and I agreed that this is the best ice cream place around. It's even more delicious because of their cool concept- they use liquid nitrogen! Their ingredients are high quality, which makes it even better. The only downside is that it's not really price-friendly. We paid almost $8 for the Sea Salt Caramel for the regular size. It's a little too expensive for an ice cream in my opinion. I understand that it's handcraft and specialty made so I guess the pricing makes sense. Anyway, this place is really good and I highly recommend it! read more

Creamistry - Desserts Near Me - Irving, Texas

So. Much. Fun. It was a cool experience. Literally. For a date night or for a time with kids. We liked our ice cream, though I suggest you keep it simple. My fiancé went hog wild on ingredients, and his was just not as tasty as mine. I chose a brownie sundae option which was yummy. read more

Creamistry - Desserts Near Me - Irving, Texas

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We were immediately greeted when we walked in, and since it was our first time, the staff kindly explained how to order. They were super friendly and gave different recommendations. The price is on the higher end of ice cream (two scoops with two toppings $11!!) but the quality is excellent. It was extremely creamy, and the flavor really came through. We had the coconut almond fudge, affogato with birthday ice cream, brownie sandwich, and captains breakfast nitroshake. All delicious! It was so good we took a pint ($10) of mango to go!! This would be a excellent, once in a while treat. read more

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Creamistry - where ice cream is made instantly from milk cream and fresh ingredients instantaneously with liquid nitrogen. Due to quick freezing the ice cream are quite thick and creamy. This location is little odd as how to get there is odd. Tip: There is a hidden parking garage right next to the business, so don't waste your time finding street side parking. The water fountains make an awesome ambiance to have good ice cream. The establishment is nice, bright and clean. Honestly, the options are overwhelming if you want to make your own creation. We went with quantum coffee and custom sandwich. The taste is very good but honestly its way too expensive. We cherished the taste and will visit again but not as frequent as we would have loved to. read more

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