Exceptional Service, Quality, and Value Working with Brooks at Creative Shades was an outstanding experience from start to finish. From the moment I placed my order to the final installation, every step was handled with professionalism, clear communication, and genuine care. The craftsmanship and attention to detail are exceptional, and the finished window treatments completely transformed the space. What really stood out was the value. The pricing was fair, transparent, and competitive, especially considering the level of expertise, customization, and service provided. It's rare to find a company that delivers this combination of quality and affordability. Creative Shades is, without question, the best window treatment company in the San Ramon Valley. I'm thrilled with the results and would recommend Brooks to anyone looking for top‑tier work and true long‑term value. read more

Brooks was very knowledgeable and a pleasure to work with, ensuring we were happy with our new blinds!

We recently worked with Brooks for shades in multiple rooms. He was generous with his time and knowledge. Really a breeze to work with. The end results do speak for themselves and we so happy with our choices. Install was fast and efficient. read more

very happy with our blinds! This process was smooth from start to finish. would recommend them

Working with Brooks has been a real pleasure and I highly recommend Creative Shades & Cabinetry to anyone looking for quality window treatments and design advice. I had an extremely bad experience with another company (see previous reviews) and Brooks came to my rescue. He provided and installed beautiful shutters and shades from Hunter Douglas and most importantly Brooks is an authorized dealer and installer. Very important when investing in window treatments. I feel so lucky to have had the opportunity to work with Brooks and wouldn't hesitate to work with Creative Shades in the future! Thank you Brooks & Blake for an exceptional service and installation experience. You get what you pay for and I found Creative Shades to be great value! Don't hesitate to call Brooks for your next project! Love my shutters and shades! read more

Prompt and courteous response from business owner - highly recommended by neighbors. The requested service which included battery replacement and repairs to Hunter Douglas shades was professionally and properly done. No upsells and very reasonable priced. Brooks is my first call for any new projects. read more

Brooks was friendly, professional, responsive, on time, efficient and honest. This combination is a rarity in the home improvement space. Most of the time, you're lucky if someone has a couple of these traits. He was able to help me fix our battery operated shades so that we didn't have to replace them, eventhough I had assumed the shades needed to be replaced. I called Creative Shades and reached Brooks right away and on a later call, he was busy and didn't pick up but called me back pretty quickly. He said he would be here at a certain and he showed on time. He took a look at my shades, asked a couple of pointed diagnostic questions and figured out that the motor was not broken. It was just the battery wands. Although these battery wands are outdated and the manufacturer doesn't make them anymore, he had them at his shop so he went there, picked them up and delivered it to my house within an hour. This solution saved me a lot of money since I didn't have to replace the shades. Highly recommend and will certainly use them again in the future. Such professionalism, responsiveness and honesty means he has a customer for life and sometimes customers write reviews on Yelp to ensure others know about this great service :) read more

I was doing my doors and door Company "Custom Exteriors" recommended Creative highly to me. They were here by Brooks the owner wonderful person. He was here to explain all need to know. During waiting to get my shutters he was available to answer any question have and delivery and installation happen as he promised within 8 week. Installers were scheduled and two guys come install about entire house in less than half day. It was extremely happy and specially owner Brooks. I do have open order for another job with them. read more

Creative Shades & Cabinetry - Shades & Blinds Near Me - San Ramon, California

After Custom Exteriors replaced our single-pane windows and patio doors in Rossmoor, our Hunter Douglas shades did not fit in two cases of corner windows being very close to each other. Because Jeff, the owner had said his company would reinstall the shades after the windows were done, he kindly asked Brooks of Creative Shades to visit with him to see what could be done. Brooks took the two shades away and skillfully cut and made them able to fit in the reduced spaces caused by the thickness of the double-pane windows. Brooks' willingness to do this favor for Jeff Kendall and for us, speaks volumes about the integrity and excellent business practices of both of these men. read more

If I could give this company over 5 stars I would! I had a large commercial project and ordered motor roller shades and it was the best experience! Brooks brought us samples and was knowledgeable with the different selections and what met and exceeded our needs. We ended up going with his recommendations and are extremely happy. Several months later a customer thought it was a good idea to pull down the roller shade and broke the motor. I contacted Brooks and he was able to replace it in a few days! His level or experience and customer service is outstanding! Now I'm in need of new shades for my home and I wouldn't ever consider another company. Thanks Brooks and team! read more

I cannot comment on their workmanship or products. However I reached out for a quote and they were very quick to get back to me. They suggested I could find what I wanted in a store for less. I appreciated the honesty. read more

**This review is only for communication, I did not go with them for cabinets or shades** I was looking for cabinets. Due to our layout and situation, the cabinets needed to be modified so it wasn't the usual standard height for normal cabinets. I went on Yelp to reach out to several places to find a quote. I was AMAZED by the response and excellent customer service Brooks provided. He was prompt in responding to my Yelp request and as we communicated via e-mail, he had a quick turnover time. I provided him the requested information and he was very informative and able to answer all my questions. With a lot of other contractors/companies, they do not follow up with my questions or their response time is slow, it almost seems like other companies don't value their customers. However, Brooks is the exact opposite. He is the exactly what I am looking for in terms for customer service and communication. He seems very easy to work and is very responsive. I am very satisfied and happy with all our communication, and I felt confident he is reliable. Unfortunately, we decided to go a different route so we did not go with him. I would definitely consider him for our future projects if needed. read more

Mr. Brooke is a gentleman, patient and knowledgeable on the products that he offers. I have shades on 4 windows with Hunter Douglas they keep the house cool during the summer heat. I highly recommend his professionalism and workmanship.Thank you for your time. Happy holiday. read more

We have used Brooks for several window covering installations over the years. He is always helpful, responsive, and easy to work with. He just came out to troubleshoot an issue with our Hunter Douglas Vertiglide shades. Finding a repair service for blinds is a real hassle, but Brooks came and was able to fix the problem quickly. I love the customer service! We just said we will ALWAYS buy our window coverings from him, because of the customer service he provides that has helped us many times. It's a hard thing to find these days. read more

We did a master bath remodel and needed new blinds. Working with Brooks and the team at Creative Shades and Cabinetry was easy from selection of blinds, measuring and installation. They made great recommendations and really helped me decide on a blinds that worked with our new master bathroom design. Their blinds are a little more expensive than what you find at other places but the quality and installation is well worth it. I highly recommend Creative Shades and Cabinetry. read more

Refreshing to have a company that is responsive, punctual, professional and reasonable. I had a small request to repair a broken clip on a Hunter Douglas silhouette blind. He not only replaced it but also continued to adjust 15 other blinds in the room. I will definitely refer him to everyone I know needing window coverings and custom cabinetry. Thank you Brooks. read more

I went with my gut and decided to get some replacement shutters through Creative Shades & Cabinetry. Boy am I glad that I did. Brooks, the owner, came to my home on time where he measured and discussed the type of shutters that would work well for my bathroom window. They were ordered and installed very quickly. I'm very pleased with the quality of the shutters as well as Brooks' service. I found him to be very professional, personable, and honest. His prices were very reasonable. I highly recommend Creative Shades & Cabinetry and will definitely use them again! read more

We needed someone who would be able to install custom linen and kitchen cabinets that would match the existing architecture and wood colors. We found a few cabinet companies in the area, but they were limited in their customization offerings due to the fact they contracted out the manufacture of the cabinets. Brooks, the owner of Creative Shades & Cabinetry is also a contractor and has a person on staff where they make the cabinets in house. While others were afraid to commit to matching our existing cabinetry, this was no problem for Brooks , as he also has a person who specializes in matching colors. The results were that we were completely satisfied with the quality and of work, excellent communication, and especially liked how he listened to our design concepts to give us just what we wanted. I highly recommend Brooks and company! read more

Brooks and his team are very professional. I asked them to help with shades installation. After a thorough consultation, they made excellent recommendations and provided project timeline. They completed the work on time and the price is reasonable. The shades are of high quality. I highly recommend them! read more

Helped me get my shades to and from Hunter Douglas for repair. That's it. No problems. I went and picked it up, it was fixed by Hunter Douglas and shipped back to the store. read more

Brooks is the consummate professional. While our job was, I'm sure, on the smaller end for him, we looked at every detail carefully. I will definitely call him in the future. read more

I wanted shutters for my den window. Until I learned the cost! So back to honeycomb shades that open from top and from bottom. Brooks was highly recommended on Nextdoor. He was so good to work with. Good suggestions within my budget. Shade came before the due date. Installer Antonio was wonderful. I'm "vertically challenged" and Antonio showed me just how I could adjust top and bottom without too much of a stretch. Responsive communication by phone and email. Shade looks great and I'm very pleased. read more

Outstanding job - Brooks is very responsive especially over email and he's very busy. We purchased Hunter blinds and cellular shades from him. His estimate came in way better than a competitor who did not estimate using Hunter as they said it would be higher. Everything went very well. We used email and attachments a lot as I'm working so its just tough juggling everything to do in life. He guided us very well when it came time to make our window covering choices and it was about a 3 week turnaround. What was impressive was the install - incredibly neat. There wasn't a bit of mess or dust around given they had to install the blinds throughout our entire house. He also helped us install 3 built-in wall units. 2 for our downstairs living room besides the fireplace and upstairs in our loft. He did a beautiful job as they fit in perfect to the spaces and matched the other cabinets in our areas. The window coverings and wall units were all installed on the same day. Very fast given he started in the morning and ended early afternoon. Great job! read more

We have been using Brooks with Creative Shades for years for window covering service in our San Ramon rental. We needed a new 11-ft Hunter Douglas Vertiglide shade installed. Since we live in So. Cal., it's sometimes difficult to deal with vendors/contractors from afar. This is not the case with Brooks. I called him, he measured and ordered. We paid our deposit and scheduled installation during the week we would be in San Ramon working on the house. Brooks arrived on time as always, and was in and out of there within an hour. We asked him a couple of questions regarding our plantation shutters and wood blinds in another room, and he was happy to assist. As another customer stated, "Brooks really knows his stuff". I highly recommend Brooks and Creative Shades. read more

Great help with design. Perfect fit. Professional service. I tried the bug box stores and was met with a blank stare. Brooks was awesome. Great personal service from a family company. read more

Creative Shades & Cabinetry - Creative Shades designed perfect shades for my cabin. No hassles. Perfect fit. - Shades & Blinds Near Me - San Ramon, California

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Brooks Fawley/Creative Shades was originally referred to us a couple years ago. We couldn't have asked for a better experience and therefore have referred business to him on a few occasions. You will find him to be very helpful, knowledgeable and accommodating. Make sure he's your first choice for your cabinetry and window covering needs. Way to go Brooks! read more

In the spirit of no job is too small. We were looking for someone to come in and remove a half a dozen motorized shades while we were getting new windows installed and then re-hang them. We also needed someone to open a larger hole in our kitchen cabinets in order to accommodate a larger wine cooler. Brooks was just the man for the job. He was personable and professional. His workmanship was great. The new windows created issues with the blinds fitting back in, but Brooks is a problem solver. I highly recommend you contact Creative Shades & Cabinetry. Thank you Brooks. read more

Brooks is a really great guy. Matched the price I was quoted. Shutters look great, wife is happy!

I needed new blinds on 4 of my windows plus a new set of verticals. I got probably around 5 quotes and Brooks was one of the lowest, (with the very lowest bidder giving me an uneasy feeling, and not offering to take down my old blinds) He was only a couple hundred more and for that, I got an amazing service! He came while I was at work, removed my old blinds, installed the new ones, put my curtain rods back up, cleaned up thoroughly and left all the insturactions and extra verticals. I was so pleased! They look awesome too! Just goes to show, always go with the local guys not the big box stores! Would highy recommend him read more

Wonderful company to work with. We had a few bumps along the way, but everything was dealt with in a professional and quick manner. We LOVE our new blinds! Great price! Great customer service! Great results! Thanks again Brooks. read more

If you are getting new shades/blinds/shutters or in need of repair, this is the best place IMO. After having another company start the process and take 6 months and still not finish (as well as having multiple issues), Brooks from Creative Shades came in and took over and just did the most wonderful job. He showed up on time, did not make a mess, did touch up work following the primary installation, fixed the other company's mess, etc., etc. He also didn't leave scratches on the walls like the other company did. If only every business could be as ethical and hard working as Creative Shades... and they offer very fair prices, too. read more

I was very impressed with this company. The owner, Brooks, came in and explained our options and provided us a quote without any pressure. Over the course of a week, I followed-up with many questions and the Brooks quickly answered all my questions. I was very impressed with his responsiveness. His overall approach and responsiveness were key reasons I decided to go with his company. When it came to the actual installation, something happened beyond his control but Brooks made sure the installation happened in a timely matter. And in the end, I was happy with the final product. read more

I was very pleased with the service - our shade broke and it was fixed within 1 week as promised and super affordable. Will definitely go here next time I need to buy window coverings. read more

Creative Shades and Cabinetry - Danville licensed contractor, Brooks Fawley has completed three projects for us in the past 10 years. Large or small, his team of workers know carpentry, electrical, plumbing, etc. Several years ago we had an idea for our living room. After visiting with Brooks, he came up with a design and we added a fireplace, custom cabinets and unique molding and wainscoting. The end project was beautiful and we enjoy using the space, especially in the winter. Prior to the upgrade, it was just a living room with no character or warmth. Whether it's Brooks or his employees, they are a pleasure to have in our home. If the project calls for counters, tile, backsplash, etc., flooring, high-ceiling crown molding, painters, drywall experts, etc., Brooks has a cadre of experts that he calls in for advice or to complete the work. He and his family have lived in the Greenbrook area and worked in Danville, Alamo and San Ramon for more then 20 years. Brooks also sells a variety of shutters, shades and blinds. Highly recommend his workmanship. read more

Nope - didn't get shades from here. But stopped by to inquire about a part for our blinds that he just happened to have and set me up with on the spot no questions asked. Not too many people like that in the world anymore. If I ever get my own place and need blinds, I'm going here. read more

I had my kitchen Hunter Douglas blinds (5x) installed today. I am so happy with the way it turn out. Brooks had been so nice and very helpful throughout the process. He has a lot of knowledge in his field and is an honest business man, which is rare. If you need some windows cover he is the one to call, you will be happy with result. Highly recommended. Great experience! read more

Brooks really knows his stuff. In and out of here in under an hour,a job that would have taken me 8 hrs.I would highly recommend him for any window covering you need- new or repair. read more

Had about 4 estimates for window coverings. I found Brooks to very knowledgable. Minor issues that puzzled other companies he didn't seem to concern him. I went with him for these reasons. He was also very competitive. Wen it came time for installation he was clean on time and did a great job. I don't think you can go wrong with Creative Shades! Would not hesitate to refer to family and friends. read more

We received a move-in coupon in the mail for shade repair, and I called up Brooks Fawley at Creative Shades. He returned my phone call immediately and had me email him a few pictures of the broken shade to make sure he had the replacement parts and could provide a quote. Since he quoted me the lowest price (I compared with a few places) and my overall impression of him was positive, I made an appointment for him to come to our house. Brooks was right on time, and when he saw the broken blind, he told me that the necessary repair was smaller than he had anticipated. Therefore, my coupon covered the full repair instead of the $75 he had quoted me. I was very happy to have found such an honest professional and will certainly contact him next time one of our many shades breaks. Highly recommended! read more

Do you remember this thing called Customer Service? If you do, then you'll want to hire Brooks. Competitive price, great service. Not only like it used to be but it SHOULD be! Highly recommend! read more