I think Brittany Foster with Elite Shutters/Shades, is OUTSTANDING! I was dealing with Brittany regarding an issue with very old Shades and her abilities and talents were amazing. These were Hunter Douglas shades and she was extremely knowledgeable of the product and everything associated with these shades. Most importantly, she knew how to navigate through Hunter Douglas, which resulted in me receiving entirely new shades to replace the really old ones. Her understanding of the product and understanding of how to negotiate with Hunter Douglas made this possible. Brittany deserves all the credit. [[HIGHLIGHT]]Lastly, she did an excellent job of communicating with me on updates and progress of this exercise.[[ENDHIGHLIGHT]] In a world where it is difficult to find customer service Brittany is the exception and provided outstanding service, which I appreciate. read more

[[HIGHLIGHT]]Professional, and very helpful staff.[[ENDHIGHLIGHT]] They work with clients to make sure from fabric choice to design to installation, everything is perfect. read more

We have used Elite Shutters in the past. We needed some shutters in a house we recently purchased. The entire process from deciding on the shutters, scheduling measurements and installation went very smooth. I highly recommend Elite shutters. read more

Our 21 year old Hunter-Douglas Luminettes needed to repaired or replaced. D-Ann worked tirelessly to try to get a part that no longer existed. When that failed, she helped us get the new ones. Everyone we dealt with, from sales to installation, was friendly, helpful and professional. Thank you D-Ann. Ken B. read more

Great communication, excellent install and super product. Pricing is comparable with others in the industry. I can really recommend this company. read more

[[HIGHLIGHT]]Nancy and D'Ann provided excellent guidance in helping me choose the perfect shutters for my bedrooms.[[ENDHIGHLIGHT]] Daniel and his team completed the installation with outstanding craftsmanship. I would enthusiastically recommend Elite Shutters to anyone looking for quality and professionalism. read more

D'Ann worked very hard on our behalf when our Hunter Douglas blinds broke. She was able to get replacements and installation included. Daniel the installer did a great job. [[HIGHLIGHT]]Very happy with the team.[[ENDHIGHLIGHT]] read more

Elite Shutters provided us with new beautiful Hunter Douglas Silhouette shades. We had several details to consider which included specific product, color, type of controls, and especially our window's shallow casings. The installers performed a high quality installation. In addition, they helped us to setup the software and made certain we we knew how to handle our new window system. We will be ordering another Silhouette shade for our master bedroom and include additional custom features. We highly recommend Elite Shutters & Shadings. read more

D_Ann from Elite is gold star AMAZING!!! After being left behind by my old sales person from Smith & Noble and 3Day Blinds who bought them, I had a couple very expensive roller shades that were slowing and needed their yearly charge......but alas no charger!! Months of trying to get help, a part number, a reference just some way to figure out what this special charger is and how to get my hands on one, the old sales person in a text mentioned that they were Hunter Douglas shades....boom off and running and their website and service line led me to D_Ann and Elite Shutters. [[HIGHLIGHT]]A few emails later and I had the required adapter in my mailbox!!![[ENDHIGHLIGHT]] A ladder and 1 hour later my shades are rolling at full speed again and I am soooooo relieved that the $$$ we spent a year ago wasn't a total waste!! [[HIGHLIGHT]]In a world where customer service is an art for that not many possess, my "faith in humanity" has ben restored!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you again D_Ann for simply helping me.[[ENDHIGHLIGHT]] It goes without saying that if I ever need another window covering, you'll certainly hear from me again!! read more

[[HIGHLIGHT]]Zully was a wonderful designer that walked us through all the products and their specifications before selecting kitchen, family room, living room, master bedroom and master bathrooms.[[ENDHIGHLIGHT]] Her knowledge and expertise including attention to each detail made the project very enjoyable. The gentlemen that measured and installed were precise and did an excellent job. read more

We recently ordered new shades and valances for our kitchen and family room from Elite Shutters. Everything came together perfectly. Zully is a fantastic designer and Daniel and his helper are excellent installers. We also had Elite install plantation shutters in our bedrooms a few years ago and they also did a perfect job then. We would not use anyone else for our window coverings. Don & Jean Crisp read more

Elite Shutters & Shadings - Shades & Blinds Near Me - Livermore, California

We recently ordered new blinds for the entire home, They did well and the product quality is too good. We wanted the duette shades and when we compare with the other product the value is good and we got a great deal with some tax benefits. We could feel the difference between the blackout and normal blinds. These are perfect for my home and looks too good. [[HIGHLIGHT]]I would like to mention about Zully, D'Ann and Daniel all of them did a great job and its a hassle free purchase.[[ENDHIGHLIGHT]] read more

Janice went above and beyond in my recent window project. I'm an interior designer and she was super easy to partner with - she ensured my client knew her options and the design fit in well with my vision. My clients and I are super happy with the end product. I'll definitely be using Janice again in the future! read more

The problem I was trying to solve was with two 20+ year old Hunter Douglas blinds that were battery-powered, very high up, and large. The batteries would lose their juice and could only be replaced with a large two story ladder. Elite Shutters was able to provide new Hunter Douglas blinds, which are solar-powered and also managed with an iPhone app, so now my blinds are on a schedule to go up and down or I can control them myself. read more

BEWARE, DO NOT BUY OR DO BUSINESS WITH THESE GUYS. They put a mechanics lien on my house and threatening me to foreclose my house. They came and installed shutters at my house. Didn't fullfill as promised, when I tried to reach out to the manager/owner he said he will personally make sure they cost me more money. We are a small family trying to improve our homes and i even refereed my neighbors to them. Im calling the news channel to make a report, hopefully it airs soon. I would give them negative starts if possible. read more

After 30+ years it was time for my Mom to replace the thick heavy curtains in her upstairs and downstairs living room. She was hesitant to make a change but from the first call with Elite she was so comfortable. They are efficient, professional, helpful with consulting the options and the results have exceeded all expectations. Highly recommend!!!!! read more

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Zully and the rest of the team at Elite Shutters and Shadings did such an amazing job on our shutters throughout our new house! The entire process was so smooth and I couldn't believe how fast they were shipped, installed and at such a great price! [[HIGHLIGHT]]Everyone that helped us from sales, to scheduling our installation and the the installation were all so kind, caring and informative[[ENDHIGHLIGHT]]. This is the second house that they've done shutters for us and I wouldn't go anywhere else! read more

Recently we were looking to put roller shades in our house replacing 20 year old blinds. [[HIGHLIGHT]]Zully came over to our house and was extremely helpful in picking the shades.[[ENDHIGHLIGHT]] She was very professional as well as knowledgeable about window coverings. Daniel and his assistant were very efficient in installing the rollers. I recommend Elite shutters and Julie for anyone's window covering needs. Bubli and Kamal Gala read more

I just moved to a brand new development in Brentwood. On Thursday, March 23, 2023, I observed a white van emblazoned with graphics and a logo that read "ELITE Shutters and Shadings" pull up near our newly installed community mailboxes. A person got out of the van and affixed advertising signage to both mailboxes and then left quickly. Subsequently, a representative of our neighborhood association removed the signs which revealed damage to the newly installed mailboxes that will now require both mailboxes to be repainted at significant expense. This kind of conduct is analogous to tagging and is certainly not going to convince anyone in our new community to buy anything from a company that would engage in this type of conduct. No need to take my word for it, images of the illegal activity in progress and the resulting damage are posted along with this message. read more

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Finally had the HD shutters installed today in Pleasanton. Just like others say - great experience from start to finish. Worked with Marcus, D-Ann, and Bill. Great team, professional, and reasonable price. We have both Palm Beach and NewStyle throughout different windows for moisture/non-moisture areas. I'm surprised as they only have less than 100 reviews? There are 4 local stores in the area that I quoted from but Elite's price, business practices, and service is the best so we went with them. Thanks, Elite Team! read more

Elite Shutters & Shadings - NewStyle for entry - Shades & Blinds Near Me - Livermore, California

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Shout out to Zully and Bill at Elite Shutters in Livermore. I shopped the competition and did my homework before selecting Elite. I am so glad I did! We had a full remodel with over 10 windows to cover. I was impressed with the design ideas, quality products, and fabrics selection. Our new window treatments included Roman shades and drapes which have added lots of color and animation to our mostly white interior. I'm excited to host Mother's Day and show the and coverings. read more

Elite Shutters & Shadings - Shades & Blinds Near Me - Livermore, California

I worked with Elite Shutters to have them install shades in a backyard office. They turned out fantastic. Julie helped me with the design I was looking for and it turned out just like I wanted. Daniel the installer and his co-worker did a great job getting me setup. Also, the staff always kept me in the loop of the schedule and I never had to ask for any updates. Great job all around and I will defiantly use Elite Shutters in the future and I highly recommend them. I'm happy. Ken P. Livermore, CA read more

I have always wanted floor to ceiling drapes. After 20 years in this house Julie Brooking, their designer, helped guide me to get exactly what I wanted and I could not be happier with the results. Her professionalism and design idea was spot on. The quality was great, the install was seamless and I am thrilled. 5 stars for her and Elite Shutters. read more

Elite Shutters & Shadings - Shades & Blinds Near Me - Livermore, California

Not super helpful, or very nice about it, I wanted to take my items in for repair. I've taken my items there previously pre-Covid. I was willing to pay for it (vs warranty) but because of "covid" (it's 2023!?) they don't take items they didn't sell directly. So I will be sure NOT to purchase directly in the future and tell all of you about it. read more

Elite shades did a wonderful job with our roller shades ! Janice helped us select the perfect shades for our living areas and bedrooms. Installation was on time and very nicely done !! Overall we had a wonderful experience read more

Elite Shutters & Shadings - Family room roller shades - Shades & Blinds Near Me - Livermore, California

We had flooring installed in bedroom and closet. Overall A++ job. New ownership under Javier is fantastic - what a gentleman! The whole process was handled extremely well. From order processing with Marla. And samples, scheduling & progress information plus payment handling with Brittany who is so helpful and transparent on progress throughout. And finally, Arturo who did the installation is a very experienced professional. All of our expectations were exceeded - what at team!! read more

I was looking to update the blinds in my hair salon. I like to support small businesses so I reached out to Elite. The process was very easy, straight forward and clearly communicated along the way. Janice helped me choose the perfect pattern and style of window coverings. The installers were professional and efficient. Thank you the new blinds look great and allow for privacy and the correct amount of natural light. I appreciate the great service. read more

We are very happy with the team, the service and the quality of the Hunter Douglas blinds we purchased from Elite Shutters and Shades. Janice Tracy was expert in helping us sort through the many options for window coverings, styles and fabrics. She knew how to help us visualize the impact between subtle differences in color and texture to achieve the look we wanted. The price from Elite was more reasonable than another quote we received, partly because we were able to take advantage of a seasonal discount. Because of a power concern during installation (not Elite's issue), Elite kindly arranged a second visit to make sure I was comfortable with the app. (The app is set up to be remarkably easy for the least tech-savvy). We love that we have the bedroom blinds pre-set to close at dusk, and that, once we are in bed, we can open one or two or all of them with a press of a button on our phone. We are forever spoiled for any manual window covering and would use Elite in the future. read more

After living in our home in Pleasanton for over 20 years, I decided it was finally time to take action to address the afternoon sun that beams into our dining room and kitchen through our 12' patio slider and absolutely cooks us while we prep and eat dinner every night. I was a bit nervous as I had purchased some vertical blinds to solve this problem when we first moved in, and was never pleased with the outcome. I did a little research online and had a company come out to provide some guidance and give me a quote. Although the experience was satisfactory, I was left feeling like something was missing. I turned to Yelp to see what other options I had and saw a lot of excellent reviews for Elite Shutters and Janice in particular. As I made an appointment to come down to the showroom to talk with her, I thought to myself, I wonder if she can live up to all of these wonderful reviews? Spoiler alert - she can and she did! I had 3 separate meetings with Janice and she was fabulous throughout each one. She took the time to ask me the right questions to help me determine what I *didn't* want and what I *did* want in my window coverings, and then asked *why* I felt that way. When I was unsure about the exact fabric color, she kindly left me several samples which I kept on my slider for a few days to see how they looked in various lights throughout the day which was enormously helpful. Her questions really helped me pare down my options and I eventually selected Hunter Douglas Roman Shades, motorized, with 4 separate panels. I'm honestly not sure I would have perservered with this project if it wasn't for her knowledge and patience during this process. Installation day was just a few days ago and I absolutely love how they look in my dining room. They work wonderfully with my decor and the motorized feature is such a nice addition! My only regret is that I didn't find Janice and Elite Shutters years ago. Lastly, I do want to acknowledge D'Ann, who assisted with scheduling my installation and Bill, who installed my shades; their service was absolutely top notch! I look forward to using Janice and the rest of the Elite team for a couple of other window coverings that I need. read more

Elite Shutters & Shadings - Hunter Douglas Vignettes Roman Shades - Shades & Blinds Near Me - Livermore, California

Wanted to share that Marcus was very helpful in directing us to their Manteca office to look into some problems we were having with our Hunter Douglas shades. Although we had not bought the shades from them, we remembered how great they were to work with in getting a quote, and went back to them when the person we bought from wasn't available. He listened to our concerns, explored ideas and made recommendations. We know they are the right place to go to for any future related needs! read more

Elite installed shutters approximately 8' x 9' on my sliding glass doors with effficiency and excellent workmanship. I was very delighted with the wide selections available. The shutters matches miraculously to the curtains on a window next to the sliding glass doors. read more

Janice Tracy is the best there is! She is bright, kind, creative, helpful, and professional. She has helped me twice chose window coverings for my home. She is very talented and helped me pick the right coverings for me and my family and also helped me save money. She truly cares about her clients. I highly recommend her. read more

Rude salesperson, only wanted to sell and it showed. The pricing was higher than any other quote I was given.

Installed Plantation Shutters (Slider) in my Condo. Looks awesome, top notch professional group. Highly recommend. read more

Elite Shutters & Shadings - Shades & Blinds Near Me - Livermore, California

Elite provided excellent customer service during the initial / followup in-home meetings with the Interior Designer Janice Tracy and the final day of installation with Daniel Baca. It's didn't matter that this was a small (4) window valence job for a condo that we recently moved into. They were professional and efficient, friendly and patience every step of the way. We prefer to work with local business and we were not disappointed. Thank you! read more

Purchased some hunter douglas closet door shade. Two try's to get the color right with little swatches and if they don't look right when installed your stuck with them or they say "buy a new set". Nice product , good installers. High prices . Bad customer service. read more

Elite Shutters & Shadings - Shades & Blinds Near Me - Livermore, California

Elite is the best company and easiest to work with. They were on time, skilled, friendly, and competitive priced. Couldn't have asked for a better experience. Thank you read more

We recently had significant remodeling work done on our home. This included new windows. We had no window covering plans. I casually walked into the Elite store in Livermore without my wife just to get a simple idea for window coverings. Janice Tracy was very knowledgeable and was able to give me some price estimates. I quickly went home to tell my wife. My wife and I returned and had long discussions about style and functionality with Janice as she is a true designer. Janice came to our house and helped us pick 7 plantation shutters to start with. These shutters were installed with 100% satisfaction. We had Janice return to help us selected the remaining window coverings. 5 more windows and one sliding door. 4 Pirouette and 2 Silhouette. One included a motor controlled with Powerview. I didn't think I would like it! But it was a great selection for over the kitchen window. All Hunter-Douglas products. Again, 100% satisfaction with the installation. We're so thankful for the professional design ideas from Janice that helped us select the perfect coverings for our entire house. Thank you Janice R and D read more

Under contract with MLI for Plantation Shutters in the Great Room and Master. Got other bids and they were competitive with one company, and beat Costco by 40%. Marcus arrived on time, and was easy to work with, no pressure. Detailed measurement the day after, and on we go. Shutters arrived quickly, an appointment for install came shortly after. Daniel and Matt were wonderful. Pleasant to have in our home, neat, and quick. Everything fit perfectly and looks stunning. Added bonus of sound reduction from nearby busy street very welcomed. Highly Recommend! read more

We needed to replace shades in our bedroom. We went into Elite Shutters and Shades and were warmly welcomed by Janice. She quickly assessed our situation and gave us options for replacement. Janice made an appointment to visit our home and help us match shades to other shades in the room. We liked that she did not try to upsell and took a practical approach to replacement. The ordering process was efficient and everything was delivered and installed on time with no issues. Bill the installer did a great job with sizing and made sure we knew how to operate the shades. read more