Great experience. Brian, on the sales floor, was knowledgeable, not pushy, and made a fair deal. Went back for a "Second Date", as they call it. Sales Manager Jim Forbes patiently went through all the many great systems of the Mini. Well worth it. There are many great features that most people would be unlikely to discover. Nice, clean dealership that treats the customers well. read more

A Mini was the only thing on my Bucket List. And thanks to the staff at Crevier for making my dream come true...Brian Hernandez was the best associate to take me for a test drive and show me the fundamental ropes. He made the whole process of buying a 2026 Mini Countryman S as easy as possible. No hard sell. He was knowledgeable and patient. Shout out to KJ in Finance who made that whole process a cakewalk. Let's face it---you're driving a top of the line computer that happens to have wheels! And coming from a 2010 Subaru Forester....the learning curve was huge. I wasn't intimidated---especially having a "second date" with Jim Forbes. He's my new buddy! This is where "Patience is a virtue" comes into high gear. NO kidding, in a short time my "how do you work this?" checklist was all answered before I could ask a question! JIm knows Minis. Period. We had fun and I drove away feeling confident and in control. Yes, I now let MiniMe park herself! Thank you all! I didn't just lease a car--I leased an experience. read more

Buying a car can feel overwhelming, but I decided to go back to Crevier MINI in Santa Ana, and I'm so glad I did. Santa Ana Crevier MINI is by far the best place to buy a MINI. The other dealerships I visited were not even close. Brian in sales was phenomenal from start to finish, and Sales Manager Mike worked hard to get me the best deal possible. Without question, this was the best dealership sales experience I have ever had--and that's coming from someone who spent the last eight months researching and shopping around. If you're considering a new or pre-owned MINI Cooper, Santa Ana Crevier MINI is the place to go. I highly recommend them for their professionalism, honesty, and exceptional customer service. Thank you, Brian and Mike, for making the entire process smooth, enjoyable, and stress-free. Your dedication and customer-first approach truly set Crevier MINI apart. I couldn't be happier with my new MINI and will gladly recommend Santa Ana Crevier MINI to family, friends, and anyone looking for an outstanding car-buying experience. read more

All of the Mini Cooper models are fun and fast! I had driven Mini's for a decade, and I absolutely loved them! Both the 2-door, the 4-door, and the SUV! They are made by BMW and use their engines, so they've got some serious power! I have a couple of friends who drive them, and one mentioned that they're in the market for a new one, so I had to recommend Christian Banks to assist. He's been a salesman here for decades, and a great advisor! Plus with such amazing year end deals to lease for $269 a month + tax, it's the perfect time to sign! read more

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I inquired about a possible car purchase a few months back and ended up speaking with Brian Hernandez. He diligently answered my questions and got back to me right away. He became my "Go To" sales guy when I decided that it was time to buy my new Mini Countryman. Brian made my purchase easy and painless. I definitely recommend him to anyone planning on purchasing a vehicle at this dealership! read more

My family is on its 3rd MINI and 2 were purchased from Crevier MINI, all three have been serviced there. The sales team, Christian and Jeffrey, are great to work with and communicate through the entire process; including prior to purchasing and after purchasing if you need assistance. EJ in service has always been helpful as well, communicating what's needed and being available if needed. If you're looking for a MINI you won't do better than Crevier MINI. read more

I have been shopping for a very specific car for a while and saw a beautiful pre-owned one online at Crevier Mini. Did the online inquiry and Jeffrey Zheng, Sales manager, responded quickly. I didn't follow-up for a couple days because I was negotiating with another dealership at the time. Jeffrey followed up daily via text for a couple days. When I decided to pass on the other dealership, I reached out to Jeffrey and within a couple texts, we agreed on a great price. Very easy and amicable process. Came in for the test drive and Christian Banks had the car parked right out front under the shade, ready for us. He was so kind, helpful, and patient. Jeffrey also came out to introduce himself. I then met with George in finance. Though I was already pre-approved with a competitive rate from DCU, George worked his magic and was able to get me an even lower rate and we financed the entire purchase. Everyone I encountered at the dealership was friendly and respectful. No high-pressure tactics, the place was clean and organized, we were not rushed and the coffee was fantastic. It was apparent that the employees are treated well there. I ended up with a beautiful car at a very reasonable price, and a great experience. Thank you to all involved, specifically Jeffrey, Christian and George. read more

I met with Jim Forbes for my very first "second Mini date" yesterday, after driving Minis for several decades. His information made me feel that I had a new Mini all over again (I recently purchased a used 2024). Two issues were resolved, and I learned basics through the more complex -- like how to set up my radio (40 favorites!). I don't believe I will ever drive anything but a Mini purchased at Crevier! read more

I learned all my Mini can do for me on my "2nd date" with Jim Forbes He was so knowledgeable and patient in teaching me how to use each app. I would not have been able to learn this on my own. Don't miss your 2nd date! read more

If I could give 0 stars, I would. I scheduled an appointment at 12:20PM for an oil change (scheduled maintenance) and wheel repair (curb rash on the rear right passenger wheel and peeling color coating on the front passenger wheel). Unfortunately, I had the misfortune of being assigned to Kyle Anderson at the Service Center. I have a wheels and tires protection plan that clearly covers these cosmetic issues. The service advisor even acknowledged this, but still refused to process the repair. Instead, he insisted the Mini dealer where I bought the car should replace both wheels under manufacturer warranty. I explained multiple times that my wheels were not unrepairable, this was purely cosmetic, and I did not want replacement -- I just wanted them repaired under my coverage while the car was already in for an oil change. That would save me time, hassle, and a two-hour round trip to the original MINI dealer. Despite this, he kept repeating that Mini dealer where I purchased my car from would replace these wheels under the warranty, he does not want to perform repair on wheels that will be replaced later on and waisted their time/ insurance. I made it very clear I didn't need replacement and just a repair is fine to me (which is covered), he grew visibly frustrated, sighed, and even said "Oh my god", stayed silence multiple times on the call. That level of unprofessionalism is questionable. If you dislike your job this much and don't know how to manage your frustration/ anger in this service field, please don't take it out on paying customers, I didn't even raised my voice or used demanding tone. I didn't ask for anything free, I didn't make an unrealistic demand, I only asked to use the coverage I've already paid for, at any Mini Service Center that should honor it. Instead, I was dismissed, disrespected, and left with no resolution. read more

Crevier MINI - Car Dealers Near Me - Santa Ana, California

I recently bought a JCW 2 door Mini on July 28th. My husband and I were treated very well by Brian Hernandez. They make it so easy. He was very knowledgeable. KJ in finance was also very kind and made the entire process so relaxed and easy. I am a very satisfied customer. Now a week later I received an email from Jim Forbes talking about an encore, second date as they call it. It just so happened that my husband and I being new to Mini and the app had a few questions. So I called Jim Forbes. I had the day off and don't live close to the dealership. So he had some time and agreed to do it over the phone. Jim walked me through all the parts I did not set up the first time. He was amazing, so thorough and patient. I am so impressed with this service( Encore or second date). I highly recommend it. I am so happy. Jim said I can call him or Brian anytime. The support from Mini's staff shows how much they care for their customers. Thank you Elizabeth Waite read more

Brian Hernandez was so impressive! He is extremely knowledgeable about anything Mini. Everything went so smoothly with my purchase of a 2026 Country Man JCW! Communication was excellent, quick to respond by text or a phone call. I was really impressed with his knowledge of the new Country Man technology and performance. He was so accommodating to my schedule. Couldn't have been a better and smooth experience! Highly recommend Brian! read more

Crevier MINI - Car Dealers Near Me - Santa Ana, California

I sold cars for a few years and my best friend from college is still a manager at my local BMW dealership. I have never bought a car from anywhere else in the last 12 years, because it was always such a nightmare not having an inside connection. High pressure tactics, runaround conversation and back & forth, etc. I submitted an internet inquiry and received a call back in literally 1.5 minutes. It was from the sales rep I ended up working with, Brian Hernandez, and I'm sure the dealership hires nothing but great people, but Brian was the antithesis of the stereotype. He listened to my offer and reasoning, and in less than a day we worked out a fantastic but fair deal on my 2026 Mini Cooper JCW. The car was as described, the people (especially Brian) were friendly and professional, and finance took less than 20 minutes. I'm actively looking for a replacement for my wife's car and will happily make the 2 hour drive to work with Brian and Crevier Mini again. read more

Aside from our amazing new MINI, I want to give a shout out to two employees who made our experience the best imaginable! Christian from the sales team expertly guided us thru the myriad of options to find THE car, and he took great care of us all through ordering and pickup. And without any pressure at all ... it was just easy and fun! And we just had our 'second date' with Jim, the customer advisor who (now that we've had the car a few weeks) answered specific questions, customized settings and showed us expert tips and tricks. It was an hour of mind blowing fun as well! Thanks to these two men for an excellent customer experience that sets Crevier MINI apart from all other car buying experiences we've had! read more

I am very pleased to say that from start to finish my service experience was great. I took my car in because the brake light indicated that the pads were worn (after only 15,000 miles), and I had a couple of warranty issues. As expected, the brake pads were not covered, but the cost of the repair was fair. All the warranty issues were addressed and fixed. Andrei who helped with me throughout the process, listened to my concerns, communicated well, and really worked with me. In general, I am not a fan of dealerships, but my experience at Crevier was so positive that I will return in the future. As a side note, I purchased another new Mini at Crevier many years ago. The salesman and the entire purchase process were delightful from start to finish. read more

The picture shows a cloth strap from a grocery bag wedged into the latch mechanism of my 2024 MINI with 5300 miles. Crevier wants to charge $225 for a "full diagnostic work up" to even look at my car. It does not seem like rocket science to determine the problem for why the trunk will not open. As there has never been even an inkling of an issue with the trunk opening or closing. Do I want to have any further business with Crevier MINI? Not after this... I will make the trek to downtown LA motors where the car was purchased one year ago! read more

Crevier MINI - Cloth strap from grocery bag lodged into latch mechanism of trunk - Car Dealers Near Me - Santa Ana, California

I just found a new car through Crevier Mini. David Garcia was wonderful and offered so much patience and knowledge as I chose my new vehicle. This isn't my first great experience with Crevier Mini. The service team and sales team have both delivered a great experience and customer service. Thank you! read more

Crevier MINI - Car Dealers Near Me - Santa Ana, California

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It was an amazing experience!!! I have been wanting a Countryman for a while, especially since the new generation has Android Auto capabilities. I decided to go test drive one yesterday and wasn't expecting to get one since I was upside down on my current vehicle due to its value dropping from an accident. Brian Hernandez communicated with me and scheduled a test drive. I loved it, and without any sales pressure, he was able to work out numbers that made sense and worked with my budget. Thanks to him and the amazing Sales Manager, Long, I was able to drive home with this amazing 2025 Slate Blue Countryman. My wife and I both love it!!! Amazing price, amazing service, and amazing people! If you're looking for a Mini, it's a no-brainer to go to Crevier Mini. read more

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Had the pleasure to speak to Jeffrey and he helped us get an amazing deal on a new Mini! They beat South Bay/Hollywood/Calabasas mini dealer in price! I would shop here if you want to save money and have good customer support! read more

Wow this place was awesome from the moment when we bought the mini. You definitely got to go on the 2nd date with Jim to learn about your car. He showed us so much about our mini. It is totally worth it to learn how to drive your new car, instead of trying to figure it out on your own. read more

Thank you so much to Jim Forbes! I love my new Mini Countryman S. The second date to learn all the features and benefits of the mini was so worth it. I appreciate your time to help set up favorites and features to make my diving experience the best. I recommend doing the second date with Jim! read more

If you have a Mini, you must come here for service. I have been blessed with partnering with Kyle for the last 7 years or so. He's been my dedicated expert service advisor. Always carefully explaining and answering all my questions. He guides me to make the best decisions. It's a true partnership. Safety first and each visit reinforces my car's health to ensure this. Each technician who has worked on my car has done an excellent job. My car continues to hum along well due to regular visits and addressing issues properly at the proper time. Leadership makes all the difference. I was so pleased to learn that Kyle is now the Service Manager here. With 17 years at this location, he truly knows so much. Priceless experience and wisdom from the past to help steer Crevier Mini service department to an even brighter future. His professionalism, expertise, leadership, care for clients and staff is top notch, and I know this ethos will permeate throughout. You can wait while your car is being serviced at their newly updated beautiful, sleek, modern lounge. Comfortable seating and work stations and complimentary water and hot beverages available. Free WiFi too. I am so thankful that Crevier Mini is here for us! read more

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I love my new Mini Cooper from Crevier Santa Ana. Special thank you to Brian Hernandez (my sales contact) and Jim Forbes. The whole process of ordering my car to my custom design was such an easy process with the app and with Brian's assistance. I also had my 2nd date appointment with Jim and he was so detailed and patient in explaining all the different features of my new car. I would highly recommend this dealership and taking the time to do the 2nd date! read more

After being rear-ended in an accident that totaled my car, I was in urgent need of a new vehicle. I didn't want just anything -- I needed something reliable, long-lasting, and something I'd truly love (like my last car, RIP). We randomly stopped by Crevier MINI, and that's when we met Aron. From the moment we walked in, Aron was incredibly kind, welcoming, and quick to offer his help. I explained my situation, and he immediately understood and showed genuine empathy. He worked with us to find a car that I felt good about and that also fit our financial needs. Aron was knowledgeable, honest, and never once made us feel rushed or pressured. He truly went above and beyond to make sure I was comfortable and confident in my decision. Thanks to him, I drove off in a brand new 2025 MINI Cooper S -- and I couldn't be happier. I'm so grateful for Aron's compassion, professionalism, and all-around fantastic service. The entire team at Crevier MINI was equally amazing. Truly blown away by the experience. Thank you so much! read more

Kudos to Christian Banks once again! I purchased my Mini from Christian in 12-2025, and now relocating, reached out to Mr. Banks to sell my car. Voila, in one telephone call and visit, Crevier MINI, Christian Banks and staff made it happen in a seamless, professional way! Thank you all so much, please keep doing what you all are doing, it is deeply appreciated! jana mar read more

I contacted this dealership at 1a late Saturday/ early Sunday, and they had an answering service who answered my questions immediately and set up an appointment for to view the car we were interested in purchasing. We were contacted first thing in the morning and the communication was fantastic. We had visited 6 dealerships the day before, and Crevier Mini far exceeded all of our other experiences. From Christian Banks and Brian Hernandez (Motoring Advisors) to Long Leho (Sales Manager), we were treated as valued customers without high pressure sales tactics. They had straight forward and competitive pricing that was better than most of the other dealers with no dealer add ons. We were in and out with our car in about 90 minutes. We didn't line up financing, so I thought this is pretty fast. They detailed and filled the used car up. I cannot express how easy it was to buy from them. I highly recommend them if you want a great buying experience! read more

Crevier MINI - A Fun Yellow Mini - Car Dealers Near Me - Santa Ana, California

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0 stars for their terrible service! I called them on Thursday regarding the Mini's extended warranty, but nobody picked up the phone, so I left a voice mail, but never receive a call back! A lady picked up the phone when I called back on Friday, and she told me the system was down, so she said that she would call me back in 20 mins. Guess what? Never receive a call back again! I told the service advisor when I had my car checked on Saturday. He told me that they were really busy. I should have asked him who's not busy? They should provide good customer service if they want to have good business. They also make fun of customers too! ! Their service advisor called a customer and let him know his car was ready when is only 8 mins before they closed. I guess the customer was trying to get his car back, so the advisor was telling him that Uber wouldn't be there within 8 mins to pick up his keys. At the end, the advisor hung up the phone and told his staff that the customer asked him: You guys close at 3pm in a weird tone. All the staff laughed. Can you imagine they did this in front of me? How unprofessional they are to make fun of a customer in front of another customer! read more

I just recently leased my third Mini from Crevier, and as usual had an amazing experience! This is my first Countryman, so I naturally had a lot of questions. Christian in Sales is very knowledgeable and took his time to address all of my questions. I never feel rushed or pressured during the buying process at Crevier, which I know can be a big thing at other car dealerships. Christian also spent a few minutes with me before I drove off the lot to help personalize my new car and show me how to use some of the features. Going from a 2-Door to a Countryman with Mini's new operating system, I was a bit overwhelmed at first - but thankfully, Crevier offers a "Second Date" with Jim, which I just had today. Jim was able to address all of my questions and teach me a ton of other tricks I probably wouldn't have known about had I not gone to see him. I would definitely recommend scheduling a Second Date after buying your new Mini, especially if it's your first one or if you're switching models like me! I haven't had to service my new Mini yet, but I wanted to leave a review for the service team too! I usually work with EJ as my service advisor. He is very thorough, kind, and has always offered me the best options in making sure my Mini is running its best. Like the Sales team, the Service team is also not into high-pressure sales, which I appreciate very much! read more

Just had my MINI Second Date with Jim Forbes. Fantastic experience ... I learned so much more about all the amazing features of my new MINI. If you just got a MINI be sure to see Jim for your Second Date it will be well worth your time. read more

Not sure if there is any customer out there like myself who bought two brand new cars from Crevier within a period of 5 MONTHS - the current generation of U25 Countryman (one being a 2025 S, another being top of the line full loaded 2026 JCW) and both factory ordered from Mr. Brian Hernandez. That simply tells you that why I am a repeating customer and bought two cars within 5 months is because Crevier MINI delivers the best in terms of customer service and after sales service. Also special thanks to general manager Blake who was very helpful with minor oxidation on the brakes and that's natural due to the fact that the car sits at the port after leaving the factory. Anyway, Blake was able to turn the issue into a miracle of getting the brakes back to original state by his service team. If you are in the market for a brand new vehicle and in particularly MINI, look no further stop by Crevier and contact Mr Brian Hernandez for your best car shopping experience. read more

Excellent Experience With Crevier Mini. Brian Hernandez made went above and beyond And made the whole process of getting my new car a breeze. Ask for him when you go. read more

If you want a pleasant, chill, no-pressure car buying experience, Crevier MINI is your dealership. I've been a bog-standard Toyota driver my entire driving life, but I wanted to upgrade to a car that was more "me." This was also my first time purchasing a car on my own. Brian Hernandez was a pleasure to work with from start to finish. So patient and accommodating when we had questions and asked to test drive all the options I was interested in. He even let us take a look at the "display" car in the jewel box because it was the color I was interested in. I ended up buying a Cooper that needed to be ordered and built at the factory in the UK, so it took a few months to produce and deliver, but Brian kept me updated during the whole process. Once the car was at the dealership, Brian even let me know the final price before I got there so I could get the cashier's check from my bank before arriving. Of course, like all car dealerships, they will try and upsell you on this and that because that's their job, but no one ever made me feel pressured when I said "No thank you." I saw first-hand how financing at a different dealership tried to upsell my boyfriend on all these things he didn't want, even when he said "No" again and again, so Crevier was a breath of fresh air. Everyone I interacted with at Crevier was so nice, patient, and chill, from sales, to financing, to customer service. It's a pretty niche brand as well, so you can look around and ask questions at your leisure, and everyone is happy to help and give you your own personal little tour. I love my new MINI Cooper so much! I smile every time I get into it. It has so many great features that I've always wanted in a car, and it's so stylish! MINIs might not be for everyone, but if you're looking for a car that's a little different from everything else on the market, give Crevier MINI a try! read more

Jim's customer service was the best and very knowledgeable about the car. He went the extra mile and made sure everything went smoothly from the first time that we met and after all was done. I would highly recommend mini bmw dealership in Santa Ana and their staff and would purchase from them again. read more

Excellent Customer Service from Jim in Sales. Jim spent a lot of time with me going through the options to help find the right one. Mini is crazy with multiple trim levels and levels within the levels. Jim was incredibly knowledgeable about all of them and was patient. In the end, the car was not going to work for our family, but I do want to commend Jim for his great Customer Service and if you're in the market, go see him. read more

Worst place ever to get you Mini serviced. They did window repair and charged $2k. One month later it failed again (because they did it wrong) and charged an additional $1.4k to finally do the job right. Later maintenance they wanted $3.5k for additional work. Took my Mini to a reputable shop and all the same work was $1.2k. Avoid these scammers read more

I just had my tutorial with Jim Forbes at Crevier Mini‼ it was an hour of fun things I had no idea my mini could do Jim was so patient and walked me through THANK YOU JIM read more

I recently purchase a certified pre owned 2023 F55 Mini Cooper fom Crevier Mini. Christian was our salesman and he was wonderful every step of the way and I couldn't be happier with my purchase and the entire process with Christian. But wait, there's more. I was contacted by Jim Forbes a few weeks after my purchase and he invited me back to the dealership for a "second date." Wow, he was amazing and I'm so glad I went. Jim ran through ALL of the technology features and answered all my questions. He helped me with so much it blew me away. Buying a car hasn't always been a pleasant experience in the past, so I really appreciate the professionalism and personal touches of the service I received at Crevier. read more

Christian Banks was professional, helpful, and great to work with. As a long-time BMW driver, I was genuinely surprised by how fun the MINI JCW was to drive. If you're on the fence, don't be--MINIs will surprise you. They drive incredibly well, and the technology is nearly on par with BMW's. Christian made the whole experience smooth and enjoyable. Highly recommend him and MINI! read more

I've been looking at Mini's for years, but it was not until I went on a test drive with Aron did I actually see myself in one. His thoroughness was comforting and his enthusiasm was contagious. I left without making a decision, but when Aron followed up in a few days, I decided to come back. I'm glad I did. Working with Aron and the Team at Crevier made the entire transaction smooth and fast. Aron even spent time showing me features and making sure I felt good about my purchase. I would recommend Aron Swing to anyone looking to join the Mini Family...he was awesome! read more

Crevier MINI - Ready to hit the road! - Car Dealers Near Me - Santa Ana, California

UPDATE: So it's only been six months and the Ceramic Coating that we were forced to buy is 100% not even noticeable. I talked with several detail shops and even a salesman at the dealership about the benefits of a good ceramic coating. I was told that the best ceramic coatings should last FIVE years and that cheaper brand, like the ones that most car dealerships offer should last two years. I was told by two detail shops that this place most likely uses a ceramic spray, the kind where one bottle will do a handful of cars and cost literally less then $5 in materials compared to the ones the professional detail shops use that will cost $200+ per bottle. The spay ceramic coating takes roughly 10 minutes to apply where again the professional brands take 6 hours to apply. Keep in mind that went back to the dealership, I showed the service person how the ceramic coating is not noticeable and not working. I asked about the brand and the warranty and they looked at me like I was on drugs. Buyer beware!! If Roger Penske knew what this dealership was doing and how the customer was getting taken advantage of he would put a stop to this ASAP! Normally a $1500 ceramic coating would include a complete detail, a complete full body two step paint correction and a 3 - 6 year warranty. We did not receive anything from this particular Mini dealership and we feel 100% taken advantage of. Shame on this dealership. Because of this ceramic coating BS not only did we avoid buying from a dealership owned by Roger Penske but we drive 10 miles out of our way for service. During the rainy season we hit a pothole and bent a rim and lost a tire. Again we went out if our way and went to a dealership in LA for the new parts! read more

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