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    Cricket

    5.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    1 year ago

    Savannah was very helpful with helping me understand how to update my phone and was able to give me a car charger :)

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    3 years ago

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    AT&T Store

    AT&T Store

    2.1
    (7 reviews)
    1.8 mi
    $$$

    Heyyyyyyyy there my beloved friends. I have to tell you about my not so goods experience at this…read morestore. ok so here we gooooooooo!!! I have 4 phones with this company as well as cable and internet. I have NEVER has service like this before. This location is around target and even tho there are other stores around its hard to find a parking space sometimes. Anyways I went in there to see if I had insurance on my phone and got talked into paying the phone off and getting the new Iphone 16. Thats fine..we are adults here right? but then heres where the problems began. A few days after the purchase of the phone I see that there are scratches on the top of the phone near the base. I called att at which they told me to contact Apple. Apple give me a a case number and tells me I am in FULL rights of the 14 day return sooooo I can just bring it back to the store. Now we are on our way to the store....ok right off the back things take a TERRIBLE turn. BEFORE I can even tell the young lady what is going on...here comes the manager to ask me what the problem is? Mind you he NEVER goes to ANYONE else to do the same thing BUT he comes over to me and my son ( I feel targeted) ok then he proceeds to tell me the phone didnt leave the store like that and basically we did it...I was nice enough to ask to speak to his manager and end up having to travel to another location because I hear this manager LIE and tell the other manager there are scratches on the camera which the young lady pointed out in front of him that it wasnt true! Then when I am sent to the other manager he then proceeds to make an appointment on MY phone to go to best buy for them to fix the screen... ( we dont even get into how long I sat there wating for him) BUT then today Best Buy calls me and said we cant fix the screen because we dont have any parts. He goes on to say that basically the phone is DEFECTIVE and they should take it back. Soooo now I am stuck with a phone thats defective and the manager seems to have a personal problem with me and this is ALL with att not doing anything but apologizing to me and telling me to use my insurance to fix it? BUT why...what would happen if I didnt have insurance? I am ready to LEAVE att..why should I stay with a company that I have loyal to for over 10 years and no telling HOW much money I have spent and they turn around and let their employees target me and make it so I have no recourse? its NOT right and not fair!

    Tons of issues, $180 taken by the whole company over this store and tons of stress. Stay away from…read moreATT as a whole company for phone use Verizon, for internet use google fiber. These people are terrible at customer service and can't even type street addresses correctly after 5 times of saying it. What a joke this store and the whole company are and I've been with them for years

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    MP Repairs

    MP Repairs

    4.2
    (19 reviews)
    2.0 mi

    I brought in my laptop to see if they can fix the motherboard without having to replace the entire…read morething, since that is something they advertise they are able to do. I waited at least one month and finally called to try to get an update. They said they were "still testing" the board. I waited an additional 3 weeks and called again with an update, they told me the exact same thing, they still weren't done testing it (even after 7 weeks) but they can look up prices and get a quote to replace the motherboard if that ends up being necessary, but they estimated about $500 at that time. I waited another 3 weeks and got a voicemail saying they "could not find the shorts on the motherboard," yet they needed to order parts to "check some more things on the motherboard," and needed those parts to repair the motherboard, which would cost $499. But otherwise the replacement would be $900. So they somehow could quote a price to repair a motherboard, which they don't actually know how to repair, if that makes any sense at all. At this point I had received no helpful or conclusive information so wanted my laptop back. They said they couldn't return it to me because they had to put it back together. I waited 2 days, went during their business hours and no one was there. Every single time I call, regardless of time of day I sit on hold for at least 30 min. Very unreliable and untrustworthy. I wouldn't trust this business to replace a TV remote battery, let alone any kind of expensive computer. The effort and work ethic is non-existent, almost 3 months to get absolutely nothing done is absurd. I would avoid this business at all costs. Update: got the laptop back, but they didn't even bother putting it completely back together, with one part that is supposed to attach next to the battery sitting completely outside the laptop and am missing several of the screws.

    My iPhone 13 was having a lot of issues (battery problems, shutting off, screen lifting) and Apple…read moredidn't even offer me a solution and just said it was more than the battery. I came here really stressed and they were super helpful, nice, and professional. They actually explained what was going on. My phone is working again and I felt way more at ease after. Definitely recommend.

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    Cricket - mobilephones - Updated June 2026

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