Had the glass replaced on my 11" iPad Pro. I dropped it and then stepped in on it. But, I was told…read moreno problem. Two people ahead of me. Was invited to grab a soda and hang out until he was ready for me. Got to work on the glass. Work was done right in front of me and very quickly and efficiently. Not in a he business of breaking expensive electronics, but price seemed fair. Overall a great experience and an even better conversation. Until next time my friend. Ricardo

Shakeel is the best. Sent a repair quote request and he responded promptly…read more He has taken care of my phones through the years (Nexus 4, iPhone 6 and 10, and, today, a Pixel 7 Pro) and has exceeded my expectations every time. He's straightforward, and fair. Hard to find in business operators these days. I was in and out of the office in 15 minutes. Thank you, Shakeel. Many blessings to you and your family.

Compupod was the only business that replied that they could remove a soldered resistor on my…read moreodometer/speedometer and replace it with one I provided as a replacement. They were able to complete this in half a day and I picked it up next morning. Odometer on my 2001 Toyota Camry was having issues on high temp days that cause the odometer to not display and the speedometer to remain only at zero. It seems to be a common issue with older 1997-2001 Camrys and the solution was to replace with a new resistor (I tried replacing the VSS, transmission solenoids, spark packs/wires/plugs, new alternator and battery) per a video on YouTube. They did a great job with the soldering of the new resistor and I put the odometer/speedometer back together and into the car with no issues. Now to see if this resolves my Camry issues! Big thank you to Andrea for her prompt replies to my questions and Carlos for ensuring that the techs knew what needed to be done!

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

Sam and Ali helped me get my dad's iPhone 12 Pro battery replaced and my PS5 deep cleaned & Liquid…read moreMetal replaced. They communicated well with me and gave me what I thought were to be fair prices at the start of our interaction. I picked up my PS5 today (Friday) after dropping it off on Tuesday and immediately noticed it's a lot quieter and it just looks so much cleaner. Cool guys, thanks a lot for your help

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

New wireless and smoke shop in Daly City, looking good. iPhone, iPad repair available here…read morerecommended.

From the owner: Smoke shop , e cigarettes, vapes , and more . We fix iPhones and iPads. read more

Unbelievable service, they saved my irreplaceable photos!…read more YeaMac was absolutely amazing! I brought in my iPhone 12 Pro Max for water damage. When I called them, they laid out all the possible paths we could take, as well as an honest assessment of whether the phone was worth saving. The staff was super nice and explained every step clearly. My phone was stuck in a boot loop (constantly turning on and off), making it impossible to perform a backup. I had very important photos that weren't saved to iCloud, so I paid the initial $79 diagnostic fee for them to open it up and assess the damage. A few days later, they managed to get into the phone and even sent me a picture of it working! They successfully triggered an iCloud backup, and I was able to see all my saved photos on my new phone. They gave me a completely honest breakdown: because of internal corrosion, making it fully water-resistant again would be costly, so they suggested just keeping it as a backup device. The Apple Store quoted me $600 for a replacement unit and refused to repair my device or recover my data. YeaMac charged me the $79 diagnostic fee plus $200 for the repair/corrosion cleaning, saving my data and saving me money. 10/10 customer service! I'd choose them over Apple any day.

Yea Mac is amazing. I have a MacBookPro 2015 and it is the 2nd time the battery is getting…read moreswallowed and causing all sorts of problems. Previous time, I toke it to apple store. It has taken 10 business days, and about $600 to repair. Yea Mac repaired it by $200 and only 2 hours. How cool is that? Besides, he has cleaned up my filthy mac and delivered it to me nice and clean which I really appreciate. For my feature mac repairs, they will be my goto shop for sure.

Imtiaz responded quickly and replaced the cracked camera glass for just $10. The repair was fast,…read moreprofessional, and hassle-free. He'll definitely be my first choice for any phone repairs in the future!

I reached out through yelp and was quoted $120 cash for a screen replacement. Which was much lower…read morethan other places I've reached out to. The only thing is there is no product guarantee. This is explained prior to receiving/paying for service. But the reviews and past customer happiest led me to come here. I was also told I would be given the opportunity to test the screen before paying to ensure I was satisfied. Located in Westlake, once you get to the front door of the building it's a short easy walk up upstairs and it's the first office on the right. I signed in, he told me a few housekeeping things to be mindful of after the phone gets repaired. I dropped off the phone and it took no longer than 15 minutes. The screen worked great! Very responsive and felt like a brand new phone. I tested it and happily paid. I would not hesitate recommending people to come here for iPhone repairs. Easy consultation, fast service and good communication.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

@ Costco Kiosk Zoe…read moremight be amazing but Eddie is the bomb! Long story short, my iPhone was on it's last leg and even though there was not going to be a new phone sale or new activation sale, Eddie was all about service, trying to get my calls and texts forwarded to my other active iPhone number, with a different carrier at that. He called tech support to forward the calls and texts to my other number, no luck... they could not do it like that. A 5-star effort though. Then after discussing a low end phone just to get calls and texts he pointed out that there was insurance on my all-but-dead iPhone and that the $100 deductible would get me a new (like new refurbished - same model) phone over night. He gave me the website and telephone number and we parted company at about 2:30p. I went to have a hotdog and soda, and strawberry sundae at the food court and completed the claim before finishing my food. Easy peasy. A 5-star outcome. Next day - received the like new replacement and followed the easy setup instructions and was back in business, mostly. A 5-star outcome. So my near dead phone, which had to be sent back to the insurance folks was not even on its last leg anymore... barely breathing though. What to do!? Went back to Eddie, the T-Mobile Man-with-a-Plan, at the Airport Blvd. Costco and he said 'easy,' go to an Apple Store and they would be able to kill all the data and stuff before I sent it to the warranty folks. I did exactly that, successfully. Another 5-star outcome. In the end, it all worked out better than I expected it to. I got a couple hot dogs, sodas, sundaes and some inexpensive gas and a might as well be new phone! Thank you, Eddie the 5-star Service Pro.

I went to upgrade at ATT, and instead I ran into T mobile. I decided to switch to T mobile. Zoe was…read moreamazing. She took great care of me. She took her time to explain all the details, assist me with everything I needed and patiently explain whatever I needed to know. Also I didn't feel hurried or dismissed, she took her time to answer all my questions with great details. She was awesome!