Very professional and informative. Appreciate the quick work and repairs to my old Iphone.read more

This place is beyond incompetent. I took my Dell tower and speakers because my computer was not…read moreallowing sound. They told me the connection for the speakers in the back of the tower was faulty, but I could either plug it in the front or purchase a blue tooth speaker. That advice cost $65. So I did what they said, plugging the speakers in the front. They worked for 10 minutes. Then I bought a blue tooth speaker. It worked for 10 minutes. Today, I took it back and explained this whole thing and the guy said it was more than likely a Windows corruption problem and I needed to do a complete reset. I told him it did this while I was on Windows 10 so I advanced to Windows 11, but he said it followed. Otherwise, it was probably the motherboard. So I went home and did a reset. I have now completely messed up my computer because my backup info did not save on my external hard drive in the way I had hoped. And after the reset, I STILL have no sound. I left my tower with them to DIAGNOSE, but it seems they just like to GUESS. So $65 for absolutely NOTHING. My friend's mom had a similar issue where they left her to fix it after she paid them...except she needed her computer to first work before she could download the stuff necessary. SO ridiculous!!!! So DO NOT USE THIS BUSINESS! They are not serious about actually FIXING computers!

Aiden Gavin Maddox came in clutch…read more Phone was heating up Located inside of a Walmart in West Melbourne accessories available for purchase They fix everything! Smartphones, tablets, PCs, laptops and have a wide array or tools in place on sale for those inclined to handle certain aspects of electronics care at home. There's a lot of transparency here and accountability which I enjoyed.

Turned in the phone on a Tuesday. Clerk said the part needed would be in on Wednesday and I would…read morebe First for repairs. Unable to get parts until Thursday. Return on Thursday and was told yes the part was in, but he would get to me only in order of request. Called on Friday I was told the phone was not repairable. . was told they tried another part and that I would be liable for the $15 to remove that part. However, the final bill is $65 for a phone service that was unproductive.

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.

I received great service. The gentleman was super kind and personable. Would highly recommend.read more

I brought a phone with a cracked screen a few days ago. Unlocked the phone for the employee to…read moredetermine what type of phone and part to order. They ordered the part, required a $20 deposit. Fair. Two days later, part arrives, wrong part. Collected the phone, gave them another chance to get it right. They ordered the part. dropped off the phone a second time. Wrong part again. Asked if they had ordered the correct part, and since they had not, I asked for a refund of the $20. They refused. The employee was respectful and apologetic but could not make an exception to their policy and added that they normally charge an $80 service fee. Don't work with this company unless you want to roll the dice on wasting 4 days waiting on incorrect parts.

love this store! most people seem super sweet and helpful! would return, and probably will. thanks…read moreWW!

I've always seen this place passing by while I'm running errands, so I finally decided to stop by…read moretoday. Oh my gosh, it's worth every penny! And guess what? Chelsea and Melody were super helpful in unlocking my phone and getting a free service. They were amazing!

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone

Just want to thank the young woman who fixed my husbands phone! She did a great job! Found the…read moreproblem right away. She did some quick cleanup to rectified the problem and the phone is like new! Thanks again! I'll be back!

Ok so I originally gave them a negative review because theyI kept my iPad for a week and when I…read morebrought it home, it was on 37% charge on it after paying $150 for a new battery and then went down to zero charge by nightfall. So I couldn't figure out why they wouldn't have it on 100% charge when I picked it up. However, I plugged it in and the next morning it was back up to 100%....... so I guess you have to let it run down to zero before it charges back up to 100%. Who would've thought that and no one told me that........so I retract my review to a positive for them.

I've been coming to these guys for years with all my phone issues. They are the most affordable…read morearound and always do an amazing job!

This guys are great they took care of my broken iPhone when Apple told me it would cost 3 times…read morewhat they charged and it was local! Will do business with them again and I highly recommend them..

Have everything you can think of with great prices....friendly as well and always available to…read moreassist you

I went o Edgewater Fl office and Crystal helped me. She is very knowledgeable, patient and very…read moreinformative. She explained how everything worked and answered everyone of my questions. I was VERY pleased with my experience.

Stopped in on 2/1/19. Customer service rep was excellent! Very pleasant helpful and…read moreknowledgeable. I recommend this place based on that visit.