Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

RUDE & ARROGANT! Just came in for an appointment to help…read morereboot my older model personal business iMac. I paid & started the tech services to only be laughed at, denied service for my equipment & reimbursed 10 minutes later before even viewing it. The tech lady didn't know my model & laughs with the cashier in the back room assuming they are correct. Another customer heard this & was just as disappointed. Apple Support referred me here & they don't work on Apple? ...and I almost signed a repair waiver? SCAM ALERT! Unfortunate experience & lost trust. Train your employees properly, you'd make more money.

I went into Best Buy with the intention of buying a high quality computer and camera system for my…read morebusiness. GEN Z STAFF as another reviewer commented. The man at the door asked how he could help. Then he directed me to the appropriate section. He said he would call someone over to help me. I waited at least 15 minutes with the blue shirt boys literally avoiding me. I guess a 55 year old woman isn't worth a conversation. So I started asking GROK to help me select what I needed. Once I guesstimated the appropriate computer I had to chase down a blue shirt to go get it. When trying to confirm that I was selecting the correct computer, the kid kept looking for an escape instead of making eye contact with me. I walked out without the camera stuff because I couldn't stand another minute with the young man who was totally put out helping me. If you are looking for knowledgeable customer service, you should shop somewhere else.

Excellent technician! He's truly the Vallejo MacGyver when it comes to electronics. Very…read moreaffordable, the bill rarely exceeds $50, even for multiple appliances.

We had to chase down the owner to get our son's iPad back. It was several weeks of promising that…read morethere was a wait on parts that were ordered and then weeks for it to be fixed. Lack of response to multiple phone calls to check if our son's iPad was fixed was extremely frustrating. My husband finally saw him face to face and after expressing upset feelings, the owner promised to fix it by the next day. Thank We you for fixing the tablet, but we shouldn't have to go thru all that to get a job done.

What a pleasant surprise to work with Jake. He helped us navigate through the Best Buy promotions…read moreand club memberships. He was very thorough with his explanation and listened to us instead of a typical sales person telling you what you need to do. He made our visit pleasurable and was patient with us. If any of Jake's supervisors are reading this, I hope he receives some kind of recognition for his services. He is a definite asset to the team. While he was helping us, he juggled receiving a delivery and helped load other pick ups.

Got helped immediately saw exactly what I was looking for! Saw GE all in one washer and dryer combo…read morefor $2,600 at Lowe's. The Best Buy outlet had it for $1,200! New too!

What a delightful small business in the heart of Napa. My 10 year-old televisions were going south…read moreso I went shopping and was delighted with the information that I learned and the customer service The TVs I purchased are great, and the installation was seamless these guys really know their stuff and I would highly recommend them to anyone !!

I have been looking for someone to repair my vintage Sansui preanp and tuner also Technics turn…read moretable. Had other people look at them. All I got was a bill and shoudy work. Found Drapinski from yelp. Talked to Alan he has been in the repair business for years. After talking to Alan I found the right guy. Took the stereo in Alan fixed all the problems repaired everything. Thank you Drapinski and Alan. They know what there doing. I have found the repair center that I was looking for. Thank you again Alan.

Is Target is stealing from their customers? Has anyone else had this issue? I purchased 2 items…read morefrom the Target website, but only 1 item of the 2 was in the box. I reached out to Target and filed a claim. They "investigated" the claim and denied it. Their take was they sent the package and they have a photo to prove it. I agreed that I received the package, but stated 1 of the 2 items was missing. It's only $30 but it's the principle of the matter. They just gave me the runaround for a bit, and then leaned into the package was delivered. They said I needed to file a police report and another claims with UPS so they can provide the actual weight of the package. It would be ridiculous to file a police report because I actually received an intact package. It was only 1 item that was missing, so I thought checking with UPS would be a good idea because if they actually check the weight of the packages, it would be underweight, proving an item was missing. But guess what, when I tried filing a claim with UPS, I received a message from UPS stating, "Unfortunately we cannot process your claim. The sender has restricted claims for this package. Please reach out to them directly for assistance." Talk about covering all your bases. This is clearly seems like THEFT BY TARGET. No wonder their stock has been going up lately. They're making 100% profit on the things you order. Has anyone else had a similar issue? How did you resolve it?

I stopped shopping here after the Dei thing, but my son doesn't understand and wanted to go so we…read morewent. So glad I stopped! It was messy like Ross and the customer was a joke! Wanted to treat my son to a video game, but no one was in the department. My mom had to flag someone down in the food section and she said she would get someone. No one came. I had to go to two different machines to alert someone. Then I ask the lady about their AirPods and she looked annoyed and said yea probably in the back and just ringing out of my stuff. I figured you know what I'd rather spend that $ elsewhere. Also the Starbucks only had one person so that took a while too. Never again!

Overpriced. They quoted me $85 for a 220v receptacle that I found online for $12. I wouldn't…read morerecommend buying from here unless it was an emergency.

Spencer at the Napa location was very knowledgeable and he took the time to research a small yet…read morehard to find item and was so kind to call me back and give me a web address to order one online. Thank you Spencer.

I've been dealing with CED for some time now. I'm so pleased with the professionalism and their…read moreability to adequately supply the materials I need on every occasion. Thanks for keeping up the good work! Dave

I'm not one to post much, but I got to say I am thoroughly impressed with the collective workings…read moreof everyone in that office. They're quite a team and they've certainly pulled me out of a couple of binds. The main man Jay actually delivered wire to my job site on his way to lunch, one afternoon because I was in dire need, and his driver wasn't going to be back till later that afternoon. It's a very kind spirited place and I would suggest them to everyone.

Well I've been dilly-dallying over a few purchases but the combination of a heap of recycling (Best…read morebuy will accept batteries and some electronics for recycling -very handy!) and future tariffs tipped me off the fence. Once I located the section that stocked my chosen stuff it was still a bit of a hunt. Items were not arranged on any order that I could figure out. Extremely expensive feature loaded versions nestled cozily next to extremely low cost versions. Was this designed to slow me down and stop me from going directly to the item which I had already picked out on the website? Because it worked. I looked at TV accessories that were more expensive than my TV. Eventually I found my pick but it took an astonishingly long time to spot it. Checkout was swift and efficient.

Context: I went to Best Buy intending to buy an Apple Watch…read more Story Time: Upon asking, I was told by a store employee they did NOT have Apple Watch Fitting Stations, and then was quickly dismissed. After browsing the store, we found THEY DO IN FACT have an Apple Watch Fitting section! Conclusion: Did the employee know this? I think so. Did the employee care to help us/provide a satisfactory customer service experience? Absolutely not. PSA: Avoid the gentlemen with black framed glasses ~either he doesn't work in electronics (it's Best Buy, but I digress ...), or he clearly didn't want to deal with us...yikes

The person who helped was really nice and sweet. I got to change my protective screen on my iphone…read more17 pro max. He took his time to fix my phone which is awesome, its also very affordable than getting a new screen

This place is BOMB.COM for all your cell phone needs.. Had a issue with charging my phone and he…read morewalked ‍ me through it to where I was able to fix the issue..