I have always loved this place and it was my first Crossroads experience. Now I shop them in Southern CA. Check out their great used buys. read more

Crossroads Trading - Used, Vintage & Consignment Near Me - San Jose, California

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Meh... Maybe I'm too old for this place? Lol idk! But everything in here was TIIIINY! Like size 2-6. If you're lucky u find an 8. They do have lots of cute tiny stuff tho. Out of 3 big bags of clothes I brought in to sell/trade, they only took like 3 pieces for $17, which is better than nothing I guess. But yes like the other reviews on here, go online and find out what type of stuff they buy bc the line to sell is long! I went in 2x and both times weekday and weekend were busy. Like 25-1hr wait. And it seems like if it's not name-brand they aren't taking it. Customer service was ok I guess. The girl who helped me reeked of hangover-alcohol. And the others seemed just a tad snobby. No greeting, no smile, nothing. Who knows, like I said maybe I'm too old for this place. So I guess if u have more than pocket change to spend at a thrift store, and you are tiny, you are in the right spot! read more

I moved a large box of organized clothes and shoes to the past, only accept one, and was told that it was out of season or inappropriate. Don't expect too much! read more

First of all I was waiting for over an hour just to sell a few items. Coustomer service is very poor,I brought in good quality clothes worth over two hundred and fifty dollars and they paid me the minimum of twenty dollars. Basically ripping me off in front of the costomers. I felt embarrassed. I would recommend to just sell your clothing on eBay. Very Bad Service . read more

I always find the cutest things here for my wardrobe but I have never had a positive experience with the customer service here.

This specific Crossroads is my all-time favorite store to buy clothes. I have been shopping at Crossroads since I was in high school! From South San Jose and all the way to San Francisco, if there is a Crossroads then I have probably checked it out. But when I get to go to this Crossroads, I am in my happy place. There is always an item that catches my eye. From interviews, dates and music festivals, Crossroads has been with me through it all. I receive so many compliments on my clothes and my response is always, 'I got it from Crossroads!' Thank you, Anesia! I appreciate the kind words and thank you for reminding me what awesome customer service is like! read more

This is an overdue review for an experience I had more than a year ago. I saw a black Bottega Veneta Roma bag for sale so asked to examine it. The sales associate didn't allow me to look at it for very long (citing security concerns?) but assured me repeatedly that it was authentic, and that the owner was an expert in luxury authentication. I bought the bag and upon further inspection at home, found a TYPO in one of the interior tags. Crossroads trying to sell this as an authentic piece is either a sign of carelessness and incompetence at best, fraudulent business practices at worst. Brought the bag back and showed them the tag and was promptly issued a refund, but no apology. I caution other shoppers against buying luxury goods here. read more

I've sold dozens of garments online before with great return but I thought I'd give crossroads a try because of how easy it sounds. TLDR: Selling here is very difficult and compensation is really low. They didn't take any of my items. Fortunately I was able to sell them on Poshmark soon after (and for a great return)! Buying here is probably hit or miss. The day I came was a miss. I came in with some summery pieces a few months ago so understandably they weren't able to take any of my items. She wasn't able to tell me if they would be sellable at a later date. I brought in items from Urban Outfitters, American apparel, hollister but they told me I should bring in items like Zara and North Face because F21 and Hollister items generally aren't accepted. Funny thing is that I saw them selling plenty of hollister and forever 21 items. As for their stock, there doesn't seem to be much curation of style. Looked more like a hodgepodge of random pieces. The pricing here is more than I'd pay for a used item but it's not terrible. It's similar to the price you'd pay in the retail store during a sale. I saw a really cute dress from Lulus's at a reasonable price but found a big stain on it. Found the same item online for cheaper and in perfect condition. All this to say I probably won't come back because I can sell online for much better compensation. Similarly, Ive been able to find similar pieces that are brand new in the price range I see here. read more

Like many have complained before customer service is terrible. It seems people are only hired because of their experience in fashion/their dress and not for being a kind human being. Many times I've come I have received looks and when needing help, I did not find employees happy to do so. read more

This location has a pretty good selection in comparison to the other locations i've been to. Their employees don't seem very friendly and almost the opposite of welcoming. They could definitely do better in terms of communication with customers rather than ignoring everybody who walks in. I did a drop off for items to sell which was a really convenient option they offer. The employee who did my drop off paperwork was really nice the other day. I thought I would be able to go through all the items when I picked up the ones they didn't want to take, but they already put the other ones out to sell. I must have missed this info the other day, which is totally okay! However, the employee who explained this today was kind of condescending :/ didn't appreciate that. read more

Best crossroads -- best vintage/thrift actually --- of Bay Area..... stock is so curated to the current trends... quality edgy items, racks well organized by trend and color, room on racks for easy browsing, clear store, helpful staff. Clearly employees and buyers are very well trained in what to look for and what to pass on. Very little low quality items gumming up the racks. Music too is soooo good .... Really enjoy being here, buying or selling. Reinvigorates my wardrobe and my style outlook read more

Friendly, fair. Good prices. Better cash percentage than other resale. And, great selection. I always find something!

How is it that I have lived in San Jose for a year without finding out we have Crossroads here?! I have been to all of the ones in SF when I lived there and I have to say that I am impressed with this location. It is larger than average and the racks are pretty organized. There is a small men's section and a HUGE women's rest of the store. Tried on some cute tweed blazers from Loft and Banana but the fit was weird. Saw lots of shoes which unfortunately are not organized by size. If you are lucky, you may find some Tory Burch in your size ( i spotted one today) or other nice brands. Scored a like new Madewell tweed top for under $20 so I am a happy camper. read more

COVID review: I've been coming to Crossroads in San Jose for a few years and love their store! The concept is amazing and as somebody who shops and then donates a lot of clothes, it was perfect. I take all my gently worn clothes over there and chose to trade it for credit. You get more money back in credit than cash which is fine for me because I use the credit when I'm broke (don't judge) but still want to shop a bit! They have awesome clothes and accessories for men as well. They have a wide arrangement of clothes from H&M to free people to Louis Vuitton on consignment and all for great prices! Don't expect goodwill prices but definitely A LOT cheaper than actually going to Zara. A plus side is sometimes you find treasures from brands you didn't know existed. Now since covid... You have to make an appointment ahead of time to sell. It's honestly even better than before because sometimes there would be a line of 4 people selling/waiting when you'd get there. This cuts that back by a lot. Crossroads has an app that they used before but I believe it's been useless since Covid and you have to call to make the selling appointment. They have hand sanitizer at the front door and ask you to sanitize before coming in which is pretty cool because you know everybody is walking in with sanitized hands at least! The checkout line is spaced 6 ft apart from others. You will occasionally bump into somebody while shopping but they have mask on and it's inevitable. They seem pretty strict on their rules although I did see somebody in there once without a mask and nobody had said anything. I chalk it up to stupid people not thinking and don't believe that the employees should risk putting themselves in any damaged or uncomfortable situation to remind people the same thing that's posted in the entrance, MASK IS MANDATORY. read more

African American girl with black hair and an annoying high pitch voice was super rude. Never did she explain to me I wasn't allowed to leave. (I sold here before and they let me leave) they text me I come back and apparently they skip me. I get it, I'm late. All I wanted was to sit in my car because I am handicapped. I have a knee injury. I don't mind that they skipped me it's the condescending lecture I got after it and how I'm forced to stay in store and I should have known that. She just kept lecturing me in a annoying high pitch voice... I just kept asking, "so are you just not going to do my items" and after five minutes she's like we are it'll just be in a couple of minutes All you had to say was it'll be a couple of minutes. I'm sure this service rep loves to hear herself talk but I sure don't. Your customer service towards handicapped people was rude. read more

Dear Crossroads, Thank you for not kicking me out of your store when my three year old decided to play with your window displays while I was selling with you. I apologize again that he played with your painted Chinese lantern window display, and proceeded to run around when I tried to grab him. I really appreciate your patience with us. Thank you also for buying the three items that I brought to sell. You must get overwhelmed when people bring half of their wardrobe to get rid of , as if they were prepping for a What Not to Wear episode. I wish I would have caught the name of the sweet guy with the light brown hair who assisted me with handbags and earrings when I was shopping for a surprise for my daughter. He made me a little less stressed when he told me that my son was cute , and assured me that he was a handful for his mother when he was about my son's age too. He was even kind enough to write down my drivers license number for me on the sales voucher so that I could keep both hands on my little beastie baby who was acting a fool. Whoever you are- thank you for your compassion, patience, and understanding! Sincerely, Yvonne C. read more

I started going to this Crossroads location back in '07 when it was half the size it is now. Back then, they mostly sold vintage clothes. Since then, they've expanded to what was originally a furniture store next door. I would highly recommend avoiding selling at any location on the weekends. With that said, if you must shop on the weekend, use the mobile app to determine wait times....it's super helpful for that! Any store in this category will vary in terms of what they choose to buy and what they have in-store....that's just how it goes. I've had times where they've purchased almost everything I've brought in and times where they've bought nothing. If you go in with the expectation that you'll just enjoy the adventure, you won't leave disappointed. read more

Y'all know the economy is down, and we all need to find ways stretch that dollar. Crossroads is an easy solution. A friend was moving out of town, and was going to toss a lot of really nice clothes. Here, let me take care of that for you.... When you arrive with your clothes, go to the counter to the right, and sign yourself in. Leave your stuff near the front, walk around or sit down and wait for your name to be called. They will direct you from there. They will need an ID to trade/sell. They give you 50% trade in value or 35% cash value of their sales price. The wait time will vary based on what's in front of you. They usually have two buyers at the counter at a time, so it may seem slow going, but its not too bad if you're not in a hurry. If you are, you can call ahead about dropping off,and coming back later. On my recent trade in, they only too 1/3 of the stuff because of what they need in stock, condition of clothes, and season. For my time and energy, I got $80 for trade, or $50 in cash. Cha-ching: new purse and boots FTW, plus cash back on my remaining balance! They have a really great selection of quality clothes, shoes and accessories. Totally worth your time browsing if you're not looking for anything too specific. Pro-tip: bring a shopping buddy. It helps with passing time and energy to go through all the clothes. read more

Crossroads Trading - Hello new boots and purse. - Used, Vintage & Consignment Near Me - San Jose, California

I agree to other comment about them not buying any larger size clothing took in 2 bags full of mostly new clothes up to size 3X all name brand stuff Ralph Lauren , Nike , aerie etc and absolutely nothing was choose to be purchased, bummer tbh don't recommend buying from here as they don't support larger demographic read more

Boyyy do I have some words for your Sales Associate, Raven. As someone who has worked as a manager and associate in the retail industry, I want to know: how was she hired? Does good service mean nothing to you nowadays? It doesn't matter how awful your day was, when you're at work, you need to remain professional and check your attitude at the door. Crossroads is a professional establishment, not an outlet for you to harass and demean customers. If you're miserable, then quit and find a new job where you don't have to interact with humans. One star for the unacceptable customer service here. I drove all the way from SANTA CRUZ to come to this location, because I heard that the Crossroads in San Jose would have more variety. Which was true. Although the clothing selection here is great, the customer service is disgusting. I will not be returning and will never recommend this location to anyone. I'm moving to the San Jose area soon and figured I would buy some winter gear for cheap as it is still the summer time! After googling how bad the rain gets in San Jose in the winter, I figured I'd ask Raven since she mentioned she was a local here. She slowly lifted her head from what she was doing, and in an unprofessional tone and eye roll said, "That's a question you would ask Google." To which I replied, "I did ask Google, but I thought I would ask you since you live here." When I responded she immediately put her head down and was silent. To respond with such an aggressive and rude tone is uncalled for, incredibly disrespectful, and harassment I did not ask for. From the reviews I've now read of this place I can see she is probably used to being disrespectful and NOT having people stand up for themselves. I then put back everything that I was going to buy and left. Let me be clear, it's not always what you say, but how you say it. Raven, you're at work. Be polite, professional, and if you don't feeling like interacting with humans either QUIT, or politely say "I'm sorry, I'm not sure." To the manager, either re-train Raven in customer service or get rid of her. My friend was displeased, I was displeased, I will be sharing my experience with more friends as I enjoy promoting (or NOT promoting good businesses), and the company lost potential income. If I take the time to walk into an establishment to spend my money, and I'm doing so while treating everyone with respect, I expect to receive the same respect in return. Especially from those who work there. I'm sorry, but Crossroads chose the WRONG PERSON to represent their company. Raven, you have got to go. Do better Crossroads. read more

I love Jessica C's description of crossroad being building up the courage to tell your crush you like him only to have him flatly reject you in the face. I have tried to sell to cross roads in many different locations in the Bay Area and I actually have found this one to be the worst. They usually don't care much for your clothes, and they are very selective and picky about what it is they take. They give you ... in my opinion ... less than reasonable value for your items and in the end even the stuff you do sell you kind of feel jipped. They have a decent selection of random designer goodies, and mostly jewelry which I have not seen at other stores of this type but generally it's never that pleasant of an experience. I had a better time at the cross roads in SF and more so Buffalo Exchange, also in SF... They claim to "only buy" for the season of spring, but they are also very selective. For their repeat customers they will take everything as I saw 11 people before me get their coats and other items taken, but with me for the same items they said they were not buying those at the moment. Meh! read more

I like this place I'm a very impatient person, but when I come here I prepare myself for the wait. Come on people get real if you come here and sell items you're going to have to wait, unless you're the first one. They take what is in season, if you bring them stuff that is out of season they won't take it. Every time I come they take a good amount of my items and the items they don't take they explain to me why they don't take it. I don't know why people are so bitter when they don't take all/most of their things. Like bro, did you not read the website? Stuff that looks old and is out of season goes to like Goodwill or Donations! I like Crossroad I love selling here. Give yourself a lot of time to wait and be open minded on why they don't take your items!!! read more

Updated 11/25/15 I've now officially sold at Crossroads several times and while I love their shoes, I hate selling here... thus the middling review. On my most recent trip I was really surprised by what they took, passing up a silk Maggie London dress and several other designer brands - some possibly seasonal, but almost none of the items I believe they would take. Previously I had come in both weekend days, selling with two different people with mixed results. My first batch in the early morning the buyer took almost everything, my second batch, they took one item. During this last visit, again late afternoon, they took three items, most of them artsy no name brands. I do want to say that I had more designer items in the batches that didn't do so well, so take with that what you will. I also both times sold late in the day, coming back after I was told there would be an hour wait. They may have a cap for daily buys, or it may truly be that it was due to the seasonality of the styles. Though my first batch had essentially the same styles of items so I'll tend to believe its the former. I'll let my original review stand however. If you have designer items you bought new, there are higher upscale spaces that will take it if you're willing to drive (Though Our Secret in San Jose would be where I would point you if you want to stay local). All the clothes I sold, including two pairs of shoes, several shirts, sweaters, etc. All were items I was going to send to Goodwill. None were bought new, save one item. For me the $30 is a bonus since I was going to donate the items anyway. Personally I'll probably just continue buying from Crossroads in the future until my next Goodwill clean out and do a sweep here before I donate. Main Street Rags in Walnut Creek is still my go-to for work attire, but when I can't make the drive, Crossroads is definitely next in line. read more

I decided to read several reviews before coming to a conclusion about my selling experiences here. Overall, I don't think it's worth the time or effort to sell here, especially on the weekends. I've sold here 3 times now and will not be returning. I've gone twice on the weekend and once during the week. The first time was a good experience as the girl helping me was very sweet and they took a decent amount of things. The second and third time, the workers were pretty neutral which doesn't matter to me but it seems like when things get busier, they look like they would rather be elsewhere. Wait times are horrendously long (hour+) and their method of calling names could be better (they only call names near the registers so if you're not near that area and cannot hear them they will not try to find you). I wish they would be more explicit about what they're looking for because all they say is "in season" and "trending in the past year," which is so subjective. It seems like most people only get to sell 2-3 things when they come in with bags of stuff, which was also the case for me. I made $14 off of two things (one was a giant barely worn Topshop coat) and waited 1.5 hours. I would rather donate than waste my time. read more

(commence condescending tone) "We only took one pair of pants today. Most of your shirts had stains on them." (end condescending tone, begin condescending face) Okay, you can shove it, because I looked through those clothes three times when I was trying to decide what to sell, and none of them were stained. None of them were ripped. They were the cream of the crop. And eleven times better than the swill they currently have on the racks. As soon as I walked in, I knew I wouldn't like the buyer because his little stovepipe pants were down and three inches of crack were visible. First thing he says is, "Have you ever sold here before? We take what's trendy NOW." Then he threw a disdainful look at my box of clothes (stuff bought from urban and f21 a couple of months ago). I guess I shouldn't have expected much from a shitty corner of San Jose. It's San Jose. Stop trying to be cool and accept that we are the lame area of the Bay. read more

I had a couple of clothes that I no longer used and came in to sell. The ladies at the register were very quick to check out my items. I would recommend to come in early because it gets busy in the afternoon. I didn't purchase anything but would recommend people to check out their store! read more

I don't know if I should review this place since I'm not a big fan of wearing/buying used clothes. For some reason, the idea of wearing other people's unwanted clothes doesn't really appeal to me. However, I went here with one of my coworkers during lunch because she wanted to sell some clothes and the workers were kinda snotty to her saying that the style of clothes makes it hard for them to sell and returned it to her. She was just selling some tank tops and tshirts and it looks like some of the stuff they were selling.. so it was kinda weird? I wouldn't really want to buy anything here... that's just me though. :) read more

Congrats to anyone who likes this place and can find great stuff. I simply cannot. I want to like it, I really do. I have come here approximately 3 times in the last 7 years. On Buying: I feel like the clothes are dirty.... and ugly.... and wrinkled. On Selling: I pick out some items from my closet that are IN style, unused, clean and have decent brand names like Aldo, Arden B. and Bebe, and yet they STILL refuse everything I bring in (or once they took my Franco Sarto boots which cost $75 and gave me about $3) . They also explain: "your clothes are out of style and too used." which is a complete lie because the stuff I bring in simply does not fit and/or I took too long to return it in store. So since their excuse for rejecting my stuff is never even close to legit I have to say that is quite rude. I also feel like most people in the store have an air of arrogance about them, like "I'm better because I thrift shop", or "they accept MY stuff" ... EUW, get over yourself already. ALSO - I'm not a big fan of expensive designer duds, but I'd say a lot of the customers who come here ARE. read more

I was really surprised to see the mediocre rating for this place. I read through several reviews written within the past year and it made me sad. I've been coming here since my days as a SJSU student. I've always found the best things here. Selling has been easy, and consignments are fair. The staff doesn't walk around to ask if you need help, but that's because they're all staffed to handle specific tasks (register, fitting room, selling). I don't know about everyone else, but I love that there is more than one person working at the selling counter. I'm glad that this place is still around! It's also such a great way to unload all of the stuff that your ex got for you. Not only do you get rid of the crap, but you get money for it! Big thank yous to Maggie and Becky! Oh and love all of the designer stuff they have right now! Marc Jacobs handbags, two pairs of Christian Louboutins, Louis Vuitton handbags, Frye boots, such amazing stuff! read more

So I just walked in. Smiled at the person at the desk. She just looked at me. Started looking at the 1st rack. A whyte couple (I'm blck) came in behind me moments later. I hear enthusiastically, "welcome in!". I have a friend that notice this bias when she comes in too. We live in the neighborhood and have shopped here for years. This new batch of workers are very unprofessional, the selection of clothes have gotten blah and the sizes are all mixed up now. Currently, they are playing music that keeps saying the "n" word. HIGHLY offensive. The last time I was here a dress had blood stains on the back. When I showed the dressingroom attendant, she said "yes, that's why we have it at 50% off". VERY much so not what it used to be. We'll see what my checkout experience will be like today. read more

Can I say baby friendly? YES YES YES! Omg, so my daughter decided to be fussy because she's teething so it ain't her fault.I'm surprised I did not get kicked out or stared down for giving everyone migraines cause my baby is loud like her mama. But guess what? Everyone here was STILL nice and helpful even. (They should be since the wait to sell was literally 2 hours). I came in on a weekday at 12pm. So try to get here as soon as they open??? I love the styles here, just wish I could spend more. I needed to nurse my baby and one of the sales associates who is always really sweet (yea I come here a lot) showed me to the large fitting room (forgot her name though due to my Mommy brain). I feel so appreciated when I'm in here because everyone is respectful and fun. I think Jennifer is the manager she is always smiling or in a chipper mood. So are all the people that work here. What you need to understand (go to the crossroads website for this) is that they take back trendy clothing, that's in good condition and only if they don't have a lot of that particular item already. SO, you might be super trendy and stylish but they buy back one or none items from you. DON'T TAKE IT PERSONAL. It just means that they probably already have a lot of mini skirts for example...or colored jeans (or whatever concoction of clothes you bring in)...plus if you go mid season, sometimes it's hard to sell because others beat you to it by bringing in all of their stylish clothing that's similar to yours and got bought by the store first. Remember, it's good to go in as soon as the season starts. I was kind of in a grouchy mood as I was leaving but that's because my daughter was super grumpy. I'll try to come in only when she's in an upbeat mood :) read more

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I came to this place a few years ago and had a great experience (they were fast, took a lot of my stuff, and I ended up using the trade in for more things). This experience was different - I was told it would take about 10mins when first signing in, and it was more like 35-40min. Expecting it to be similar to last time, I browsed their racks expecting to get something and wanting to use trade in value. When they did eventually get to me, the girl wasn't the nicest and actually quite judgmental. Everything I had was gently used or still new with tags, on par with the items that I was seeing in the store (boots, sweaters, shirts, jeans, dresses, etc) - but she ended up taking none of it because it was "the wrong style" or "too conservative".... uhhh, it's fall/winter and how are things like skinny jeans and sweaters to be judged like that? I think it really depends on the personal style of whoever is evaluating your clothes read more

I sold my clothes a few times here. You don't get a lot from selling, but it's better than nothing... If you sell, you get 50% in store credit or 35% in cash. That means you lose 65% profit. Sad... I picked the cash because I didn't want to add more clothes to my closet. I did go here to sell after all....lol. The staff is okay. Could be more friendly. The line to sell always seem long. I have waited almost an hour before. You can leave your clothes there and pick it up the next day, but I don't want to drive back. They also don't tell you what they took from you unless you ask. I think they should show you automatically... They have a good collection and amount of clothes. It can get a bit messy in there though, but for the most part, I can find my way around. read more

1 STAR FOR CUSTOMER SERVICE From selling to buying all the associates were rude and snarky. Any question I asked whether it was "May I leave my items here?" Or "Does this include everything?" was responded with such attitude. The icing on the cake was the guy at the register who did not want to inform me that my trade in value would have made my purchase cheaper. Instead he informed me after the fact and then laughed in my face. Other than that the clothes there were decent, but I'd just avoid that place altogether. read more

Long wait lines to sell clothing... -Sign in as soon as you get there -friendly staff -user friendly process Personally, what I didn't like too much was the actual selection of clothing, and pricing of certain items. For example, Lots of basic brands like forever 21 , h&m, old navy, gap... etc.... for almost the same price you would pay in store. Definitely had to look around to find a few decent things. I looked around the entire store and ended up only finding 6 shirts to try on (kept 3) and a pair of Nike running shoes half off. ***Note one thing I did like was how the half off section was separated all the way in the back, VS some other crossroads where the half off is just mixed in with all the other clothes. I'd maybe be back if I was in the area.... just to see what the half off has to offer since I'm a fan of really cheap and good deal clothing. But I wouldn't make my way here if I needed something specifically or for going out clothes. Everything is pretty casual, and I don't consider myself an extravagant shopper, but this place just isn't my style. read more

I was told by the upscale sister store Fillmore 5th in PA to go to this Crossroads. I brought in my items and was told the wait was 45 minutes to an hour. You sign in and they call your name when it's your turn. I looked around and saw a forever 21 dress for $9, which isn't too bad, but I wasn't in the mood to dig through the racks. After 40 minutes they called my name, went through my stuff and I got cash back from the cashier person at another counter. It was kind of cluttered for me but I probably won't be back - in the bigger scheme of things it just wasn't worth my time. I'll just donate to Pick of the Litter in Burlingame next time. read more

2 stars because the employees while checking peoples items that they are selling are chitchatting and having story time as if they don't have 10 people in line waiting. Waited over an hour before my things were looked at. No coming back to this crossroads would rather drive across town to the other location read more

Service is wack The people that bought clothes have no sense of style The prices are Ridiculous!!! The store smell bad too I will never come in again read more

This is my favorite Crossroads and favorite thrift store overall. I have been here many times and have even sold clothes back several times. Clothing - There are many brands I like here, such as: J.Crew, Banana Republic, and H&M. I have scored a J.Crew navy blazer for around $25 to F21 brown booties for around $12.The selection is plenty and I spend around two hours each time I come. Layout - Organization is good with everything organized by type of garment (ex: short-sleeve shirts, pants, dresses) and then by color. I would appreciate it if they could be organized by size too like how Buffalo Exchange does it. Prices - Great, very reasonable. Service - Whoever is working at the cash register that day will be pleasant but I can't say the same about whoever works at the fitting room. If you are coming in on a day when Diego (I think that's his name but he has Elvis-like hair) works, he seems to be the only employee who will smile and say hello to you if he is running go-backs. Thank you, Diego for stellar service! Selling Clothes - I haven't had problems with this, but you must read the guidelines of selling beforehand. If it is not in good condition, in season, and in style... leave it at home! All you need to do to sell is sign in and drop your clothes off (registers to the right when you walk in) and shop around until you are called. Their buying policy is 50% store credit or 30% cash back. read more

My fiancée and I have sold at this particular Crossroads location more than a couple times. Compared to other locations we've been to, I'm genuinely impressed -- especially given the fact that its in a very *ahem* sketchy area of SJ. IMO, the best thing going for this Crossroads is its employees, who continually surpass expectations. Although it is true that the wait time can be long if you're planning on selling a lot of clothes, or you have people ahead of you, the employees are always really friendly and try to keep you updated as they go. Oh and this location doesn't smell either -- big plus for me considering the overwhelming stench of the last Crossroads we frequented suggested they traded exclusively in unwashed gym shorts. read more

Crossroads Trading - Used, Vintage & Consignment Near Me - San Jose, California

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