I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

Kevin is very thorough in his work. We have had Kevin over to work on our house several times, and…read moreit is always quality work that leaves us stress-free knowing we can have peace of mind for a job properly done. Kevin is professional and his truck is completely loaded with everything he needs, and then some! We highly recommend Kevin Elliott!

Kevin is a pro and a delight to work with. He is knowledgeable, responsive, arrives on time,…read moreassesses and finds best solutions to plumbing issues. We have worked with Kevin for new plumbing projects (e.g. outdoor shower) in addition to plumbing problems that arise. We highly recommend Kevin Elliott Plumbing.

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

Chris was AWESOOOOOOME!... He is about his business.... I had an issue... He did the following:…read more1. Assessed the situation 2. Provided all solutions... expensive solution vs. Non expensive solution 3. Advised on what was the best solution for the moment. 4. He was very knowledgeable on his expertise with explanation that the consumer can understand. What I loved the most about Chris is that he went right to work to resolve the sitiation.... He did not BS around... guess what... at the end of the job I was satisfied...

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

Efficient and trustworthy! Not a single complaint, great communication, and fair pricing.read more

From the owner: limited time 20% off repairs! below market prices for replacements! money back guarantee! if we…read morecant fix it you don't pay.

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

Wow. My latest Google search says they are permanently closed. I had a combination of furnace and…read moreAC installation on October 30, 2025. It is now May 9 and I finally used the AC. Every time I use the AC all the condensation goes straight to the floor. The furnace works ok but they never did anything for condensation. They refuse to answer the phone. I think they have a bot connected to text.

HVAC service technicians seem inadequately trained; over ten years they have consistently…read moremisdiagnosed problems in the heat pump system that they installed, resulting in multiple service calls, further misdiagnoses, cold, many miserable winter days with insufficient heat. Ran up labor charges while technician on telephone because he lacks knowledge to fix problem. Also: Installed clothes washer without removing transportation bolts, causing excess vibration and malfunctions. Nice people but lacking expertise.

Strongly advise taking your business elsewhere. I had a plumbing problem and contacted these folks…read more They failed to fix the problem and caused over $1500 in flooding damage, then sent me a huge bill for their "services." Avoid!

We needed a new well pump and Patrick was wonderful - honest, clear, explained everything, and…read morefixed it very quickly since our family was without water. Could not be happier or more satisfied with RH Plumbing.

Red Hook Plumbing & Heating is the absolute best company in the Hudson Valley. If you are lucky…read moreenough to become a customer of Bill and Patrick O'Farrell - count your lucky stars! We have been customers for over 30 years. The O'Farrell brothers are simply the most wonderful and honest and professional guys around. We are blessed to know them.

Very pleased with the professionalism and knowledge from Steve. He just finished replacing our…read morevery old central A/C unit. His work is meticulous! He was great at keeping us updated throughout the job. I would highly recommend him.

Recently had a problem with the heat in my house. I called Premier HVAC to address the problem…read more Steve got back to me right away and assured me he would come over and check it out. Steve was very courteous and polite. He proceeded to address the problem and quickly identified the trouble and had it repaired in a timely matter. He kept me informed as to what he was doing and explained to me what he had done to fix the issue. It was a pleasant surprise in this day and age to find someone so dedicated and knowledgeable about his work. I would highly recommend them for all your heating and air conditioning needs! Gerry B Wappingers Falls NY