Great customer service. We use the hotel services there and they are the best. Our dog is in great…read morehands. Thank you

There were no carts inside the store. Not a one. All of them were in the parking lot. I told the…read moregirl at checkout and she shrugged and said she's not supposed to leave the front. Yeah, understood. However, there are other people that work there that should be bringing them in. She told me they're all busy and shrugged again. Nice customer service.

Excellent Customer Service! Came in today to pick up an item and use reward points. Had a little…read moretrouble getting them loaded for check out . Alicia the store manager went above and beyond to help and get everything working smoothly! Thank you so much!

Rundown and old stuff on the shelves. Trying to buy bugs for our bearded dragon and most of the…read morecontainers have more dead bugs than live

The young Lady along with everyone else is Super Professional and Kind! I absolutely LOVE and…read morerecommend Kahoots! They ROCK! #ROYALTY s Mom says so!

Being from imperial beach, I am so glad to have an IB pet down the street from my home…read more The staff has always been friendly and helpful and while these stores may not be large , they carry the best selection of basic necessities your cat or dog may need. I have a dessert reptile pet and dont find much for him here but all my pup's needs are always covered here at IB pet.

Such a wonderful store! I'm not from the area but I go out of my way to drive here since the…read moreselection is great as well as the prices. Aside from those aspects the staff is very friendly and helpful, my favorite pet store for the needs of my spoiled kitty :-)

You never can go wrong when in a Kahoots pet store. I remember they had other brands of dog food I…read morewould purchase before they finally made their own brand. I love how they are pet friendly and my babies can go shopping too ( as you can see mine love the squeaky circular toys) lol Anyway, they are a convenient location, they offer services for dental and immunization. The staff here is great.

Healthy Pet Pantry is a great find for anyone wanting to better the health of their animals!…read moreCustomer service IS as good as everyone else says, but I want to be sure that others also know about the product options. Numerous options of raw, canned and dry food is available, along with the staff knowledge of what is what and why one type or brand might be better than another for your 4 legged friend. Along with the food options offered - If you are looking for goodies (nummies we call them at home), supplements, grooming items, carriers or toys ... you can find it at Healthy Pet Pantry.

A pet store focused on healthy pet food. Lots of raw and cooked food, large selection of kibbles…read moreand canned food as well. I wish they had a bigger selection of treats, bones, or like chews though.

Save your time and money and wash your dog at home!…read more 1. Very Unprofessional and not very friendly establishment. 2. You have to bring your own towel. 3. No rubber lead, brush or comb provided. 4. Your given 2 kid buckets. 1 filled with soapy water and the other filled with conditioner water. 5. They have human hair dryers. Very old, Cheap and low powered. Your better off taking your pup to El Cajon Dog Wash!

Took my mini schnauzer here and it was simple and perfect. First time using a self service place…read morefor dog washing. They have an anchor in the tubs to keep the dog in there. Warm water with spray nozzles. The only thing was the room I was in didn't have a table with an arm to tie the dog to. So I just blow dried him while he was in the empty tub. Will return

Been my go to for jumbo worms to feed the gecko / bird feed for my cockatiel . Always friendly with…read morequick / easy in n out . Always love to see the iguana ..... knowing wife will never allow an iguana in the house no matter what I say I love that it's by Costco gas because sometimes I can run like Usain Bolt to retrieve the worms before my gas is complete

All 4 Pets is a family-owned pet store that has been a staple in Santee for years. For years they…read moreoperated out of a suite on the east end of the CVS/Discount Tire anchored strip mall on Mission Gorge/Cuyamaca (now home to Trader Joe's among others) before relocating to the west side of the parking lot. They carry just about everything you'd find at a big-box store, just in a smaller volume. Their prices might be a tad higher, but wouldn't you rather support local than a giant billion-dollar corporation?

Our smaller dog Ozzy needed her nails clipped. Not a task that neither Becky nor I wish to tackle…read more After some price shopping around, we settled on PetSmart in the Santee Town Center shopping center. We walked in and proceeded to the back of the store where the groomer and the Banfield Pet Hospital are located. We walked into the groomer and were the only customers. We were greeted by a very cheerful Heather. Heather was just finishing the grooming of a poodle looking dog. She took the dog to the back and returned to us. She took all of our info. We did not have proof of rabies vaccination for Ozzy. Heather was happy to call our primary vet at the El Cajon Valley Animal Hospital to verify. Once that was complete, she turned her attention to Ozzy. Heather was so sweet. Ozzy is typically a bit skittish, but she was fairly comfortable with Heather. Ozzy allowed Heather to leash her up without fighting it or whimpering. Heather's "bedside manner" was fabulous. She had us leave Ozz with her and asked us to wait outside on the bench on the other side of the frosted window. She said she'd tap on the window when Ozz was finished. About five minutes later there was a tap on the glass. Ozzy was finished and her nails trimmed properly. No muss, no fuss. 12 bucks. We went to the registers up front to pay and we were on our way.

I have been using this grooming service for a couple of years now and all of a sudden Grooming has…read morerefused to groom my large breed dog on a weekend appointment. I was told that he needs a 4 hr appointment instead of 2 hr. They would only take him during the week. They never made it clear as to why they couldn't block for that time. I work during the week and can't take him during the week.