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I love how they always change up the menu with fresh ideas m. I ordered online and picked it up. It was fast service. There is no sitting area inside. I purchased the carrot cake, strawberry tress leeches, brownie egg, chocolate frosted cupcake. Will be back more for some new items.
It was my first time! Was it worth the hype? I am going to say I don't like paying $5 for a cookie but it was a decent size and I can tell good ingredients. Like- look at those huge chunks of chocolate! Will this happen often? No but maybe every so often. The lineup: Semi-sweet chocolate chunk- soft and loaded with chocolate! I would say this was the second best in the batch Mint cookies & cream- This was the best cookie of the bunch! I did not want to try it but my daughter pushed the subject and I am glad she did. The mint is so light and I've just learned that's chips and pretzels in the cookie! It was a fantastic bite. The cookie and frosting in one bite is really a good balance for my taste bud interests. Ultimate peanut butter- just what you would expect. Loaded with PB and I love pb but a little much for me. Toffee Cake- I got caught up in my first experience and was caught up in the look but I was sadly disappointed when I bit into it and found it was a cake and not a cookie. But the ooze at the bottom of the tray is delicious but it's whipped frosting and l like a real true sugary, thick frosting which would have been a better flavor bomb. I was let down but it was based on my preconceived notion. Our cashier was SUPER nice and chatty with us (which I like). I think her name was Tyla. Kudos to her! Clean facility. Easy to order- I like that you can do it off a kiosk PC or talk to a person. Also I like that you can see what you're ordering- the display helps. True score: 3.5 (This may seam low but once you have had a cookie from Levain it's easier to judge others)
Dinner at nearby sushi restaurant and ended up parking in front of Crumbl. Steady stream of people picking up cookies in small and large boxes, so we decided to try some ourselves. Order from kiosks and cookies warm to the touch in our order. Special deal to purchase 4. I don't remember the flavors, but all were tasty and large. We broke them up so everyone could try and had leftovers sitting in the box for later. Nice flavors, not stale, large.
Crumbl Cookies has really perfected the art of the automated system. You can pre-order via the Crumbl cookie app, they have two kiosks where you can self order in the store and you can also be assisted by a cashier. They only offer a limited amount of flavors at any given time making it easy to order and easy to prepare. I placed my order at the kiosk and it was ready in under 2 minutes. The cookies were priced just $5.00 (this included tax) each and come in bakery boxes. I ordered the chocolate chip cookie and it came exactly as advertised. The staff were friendly, the space was clean, and modern. The parking lot is large but it can be congested so go early. For a franchise this was a decent experience. I would recommend giving them a try.
I was SUPER excited to try the Mallow cookie this week but unfortunately this location was out ... We went at like 11am today too. I live in Michigan and am a huge Crumbl fan; I'm on vacation in MA/RI this week so I wanted to check out the Attleboro location. I saw last night that the Mallow cookie and also this week's strawberry one were sold out. This morning I checked the app again and everything except chocolate chip, sugar, and red velvet were sold out, but I figured maybe if I stopped by the situation might be different. It was: they didn't have the red velvet BUT they had the cinnamon frybread cookie, so we got one of those. To pour salt in the wound, someone was picking up a party box and we saw they had plenty of Mallow and strawberry in theirs :( I have preordered from Crumbl before and that doesn't always guarantee you'll get what you want but I'm not sure if it's different with a party box. Overall I'd give the Cinnamon Fry Bread 3.5 out of 5 stars, definitely tasty but I've had better from Crumbl before. Location-wise this was a nice location, although the parking lot was busy. But I was very disappointed they were out of both the Mallow and the Strawberry one today.
Meh. I soooo wanted to like this place, and the cookies look so delicious. However, I was underwhelmed. On the bright side, the ordering process was efficient and fast, and I received my order fairly quickly after I ordered it on their terminal in the lobby. I ordered the 4 pack. At about $4 per cookie I once again had high expectations but was underwhelmed. The tried and true chocolate chip cookie was the best, and I appreciated how soft and moist all the cookies were. The Buckeye cookie was a bit heavy on the peanut butter and fudge and it stuck to the roof of my mouth with every bite. Fun fact: if you put it in the refrigerator for a bit and then eat it, it tastes much better and is less likely to impair your ability to talk! The honey and cornbread cookie was just okay. It would have been better if it was a little lighter on the honey. The 4th cookie I don't even remember which one it was, and who cares anyway because it was the worst of the bunch! If I go back, I'll just stick with tried and true...
Delicious! Scrumptious! Delectable! Heavenly! Worth every calorie! Baked fresh daily cookies with irresistible flavors for every palate. Order ahead and wait less time.
Trying Crumbl cookies has been on the top of my "foodie bucket list" for so long now. Being that Rhode Island is so behind the times we don't have any locations here (yet! Soon though!) I decided it was time to take the drive to Massachusetts to finally see what all the rage is about.. Located in a strip plaza it looked moderately busy but the line actually moved so fast it wasn't a long wait at all. The smell when you first enter is like omg cookie heaven. Multiple ways to place your order, online, at the kiosk or in person..either way it wasn't intimidating. The man taking my order was very friendly and within 5 minutes my cookies were ready. The guy presenting them was also super nice and they looked ahhh-mazing. I bought a 4 pack box not knowing how filling or good they were gonna be and for $16 they are absolutely worth the price. I tried the rocky road and it was one of the best cookies I've ever had. So soft and chocolatey with a gooey marshmallow center- magical actually. Very very filling, but in a good way!! I can't wait to eventually try some other flavors in the future. Overall this place lived up to the expectations I had and then some. Very pleased with the service and product and I will for sure be back again!!!
We got a cookie for each of us since they we're fairly expensive. Everyone was helpful, and it was clean, and the menu was clear and easy to read. There are 8 choices per day, and each cookie is 4.78 before tax. They come in an individual pink box with their logo on it. I had the classic sugar cookie, and my mom got the mystery blondie cookie. Both cookies were fresh, filling, and have quality ingredients. Unfortunately, they were extremely sweet. It was borderline sickening, but due to the exorbitant price, I didn't want to waste it. In my opinion, this is a novelty place, but I can't see anyone buying cookies here in large quantities.
Excellent cookie!! Hot out of the oven. Self service ordering system was interesting-could only use card to pay
I was picking up food at Chipotle which is a few stores down from Crumbl and noticed there was not a long line like I had seen in the past. I looked though the window and decide to check it out. It's a very small store with 2 self service kiosks (iPads with credit card readers) and a small counter with a cashier and a second small counter as a pick up area. I ordeed at the kiosk but was shocked by the prices. A single cookie (which at the time I assumed was very big) is about $5 and there were 6 flavors to choose from. They offer a discount on a 4 pack of cookies which comes out to about $16. Being my first visit I chose 2 cookies, the Rocky Road and the Reese's. It wasn't until I walked to the waiting area that I saw there were cookies on display to show the size and they were no where near as large as I thought they would be. It was only a few minutes till my cookies were ready and they are presented in small single cookie size boxes. The person handing off your order does it with the boxes open to make sure they are as you expected, then the boxes are closed and you are on your way. I didn't voice any concern or complaint since the cookies were the size of the display ones. They are fresh and warm when you get them which I guess is nice but $11 for 2 medium size cookies is very high to me. After trying both flavors I can tell you they did taste good, but not $11 good. My guess is that the long line is because this is a new chain to the area and people want to try it out. I will not be back because I'd rather spend $5 on a package of cookies or support a truly independent bakery for fresh cookies. If you wanna check it out just be aware of the prices and the size of the cookies before you walk in. Thanks for reading!!
{Edit: Just wanted to add additional information. I just realized on both of my purchases I was charged a 3% service fee. I did use a credit card, so is that a CC usage fee? What is this fee and why be so sneaky about it? A small fee is not a big deal I guess in the bigger picture as I am paying a crazy amount of money for a cookie but why so secretive? My first visit I did go in store to make my purchase and did not see signage about this fee, nor did the employee mention it as I paid for my order, but they did mention I could add a tip if I wanted....! Tipping is optional and to be asked does not feel very optional in my opinion. Service fee is not optional and was not even mentioned. } I have been here twice. My very first visit was not busy, I was able to see what this place is all about. Second visit, I ordered on the app and waited for a notification to say my order was ready. Approaching the door to get my order, the line of people outside instantly gave me some dirty looks as they probably thought I was trying to cut the line. Once I opened the door, I wished I had brought my mask as it was wall to wall people in this tiny place. I realized I could not go to the "pink wall" as directed as it was full, but within a few seconds I hear my name called, so I made my way to the front and the nice young lady showed me the cookies I ordered. I do realize this place is new and very busy. So I am not complaining just explaining what I encountered. I would again personally order ahead, that was super easy, I would bring my mask as I really don't want people breathing on me in such close quarters. The cookies..I have tried 6 different cookies over the past 2.5 weeks and they are nothing that special, trying to convince myself they are worth $4+ I guess I too have been a victim of social influence.
Wow! I thought these were overpriced and I was worried about the reviews until I ordered. The 4 for $15 is a good deal! All cookies were moist and crunchy where they needed to be. All the flavors were on point - french toast tastes like french toast, fruity pebbles and pink sugar is sweet and moist, bagel tastes exactly like a bagel! Service was quite fast despite the line. All the cookies came fresh and still fairly warm. Why are people complaining?
10 months ago
Business owner information
Alex S.
❤️ Your support means the world to us!
Finally took a bite off the "Crumbl Cookie". Must say, overall it was just "meh". Some people might be taken a back that I wasn't overwhelmed and overjoyed by this cookie. Forget all the hype, it's just an average cookie. It's not about the $5 cost of the cookie, it's not about our love for chocolate chip cookies. There was just a lot of buildup for a big fat cookie that didn't inspire. Give credit where credit is due. The staff is friendly. They work hard. The place is clean. Perhaps the folks that spend $10 on a cup of coffee see something I don't in pricy $5 cookie. The dough felt undercooked. There were barely enough chocolate chips in it to rate as a chocolate chip cookie. And it just seemed to miss that desire to want to take more bites. read more
Business owner information
Alex S.
Thank you for your feedback! We understand preferences vary, and we…
2 months ago
Business owner information
Alex S.
Everyone’s taste buds are unique, and we love being able to offer a…
1 year ago
I love how they always change up the menu with fresh ideas m. I ordered online and picked it up. It was fast service. There is no sitting area inside. I purchased the carrot cake, strawberry tress leeches, brownie egg, chocolate frosted cupcake. Will be back more for some new items. read more
8 months ago
Business owner information
Alex S.
Thank you! ❤️ Looking forward to baking for you again!
It was my first time! Was it worth the hype? I am going to say I don't like paying $5 for a cookie but it was a decent size and I can tell good ingredients. Like- look at those huge chunks of chocolate! Will this happen often? No but maybe every so often. The lineup: Semi-sweet chocolate chunk- soft and loaded with chocolate! I would say this was the second best in the batch Mint cookies & cream- This was the best cookie of the bunch! I did not want to try it but my daughter pushed the subject and I am glad she did. The mint is so light and I've just learned that's chips and pretzels in the cookie! It was a fantastic bite. The cookie and frosting in one bite is really a good balance for my taste bud interests. Ultimate peanut butter- just what you would expect. Loaded with PB and I love pb but a little much for me. Toffee Cake- I got caught up in my first experience and was caught up in the look but I was sadly disappointed when I bit into it and found it was a cake and not a cookie. But the ooze at the bottom of the tray is delicious but it's whipped frosting and l like a real true sugary, thick frosting which would have been a better flavor bomb. I was let down but it was based on my preconceived notion. Our cashier was SUPER nice and chatty with us (which I like). I think her name was Tyla. Kudos to her! Clean facility. Easy to order- I like that you can do it off a kiosk PC or talk to a person. Also I like that you can see what you're ordering- the display helps. True score: 3.5 (This may seam low but once you have had a cookie from Levain it's easier to judge others) read more
Business owner information
Alex S.
Hi Holly, Thanks for taking the time to leave us a review. We are…
Dinner at nearby sushi restaurant and ended up parking in front of Crumbl. Steady stream of people picking up cookies in small and large boxes, so we decided to try some ourselves. Order from kiosks and cookies warm to the touch in our order. Special deal to purchase 4. I don't remember the flavors, but all were tasty and large. We broke them up so everyone could try and had leftovers sitting in the box for later. Nice flavors, not stale, large. read more
4 years ago
Crumbl Cookies has really perfected the art of the automated system. You can pre-order via the Crumbl cookie app, they have two kiosks where you can self order in the store and you can also be assisted by a cashier. They only offer a limited amount of flavors at any given time making it easy to order and easy to prepare. I placed my order at the kiosk and it was ready in under 2 minutes. The cookies were priced just $5.00 (this included tax) each and come in bakery boxes. I ordered the chocolate chip cookie and it came exactly as advertised. The staff were friendly, the space was clean, and modern. The parking lot is large but it can be congested so go early. For a franchise this was a decent experience. I would recommend giving them a try. read more
I was SUPER excited to try the Mallow cookie this week but unfortunately this location was out ... We went at like 11am today too. I live in Michigan and am a huge Crumbl fan; I'm on vacation in MA/RI this week so I wanted to check out the Attleboro location. I saw last night that the Mallow cookie and also this week's strawberry one were sold out. This morning I checked the app again and everything except chocolate chip, sugar, and red velvet were sold out, but I figured maybe if I stopped by the situation might be different. It was: they didn't have the red velvet BUT they had the cinnamon frybread cookie, so we got one of those. To pour salt in the wound, someone was picking up a party box and we saw they had plenty of Mallow and strawberry in theirs :( I have preordered from Crumbl before and that doesn't always guarantee you'll get what you want but I'm not sure if it's different with a party box. Overall I'd give the Cinnamon Fry Bread 3.5 out of 5 stars, definitely tasty but I've had better from Crumbl before. Location-wise this was a nice location, although the parking lot was busy. But I was very disappointed they were out of both the Mallow and the Strawberry one today. read more
Meh. I soooo wanted to like this place, and the cookies look so delicious. However, I was underwhelmed. On the bright side, the ordering process was efficient and fast, and I received my order fairly quickly after I ordered it on their terminal in the lobby. I ordered the 4 pack. At about $4 per cookie I once again had high expectations but was underwhelmed. The tried and true chocolate chip cookie was the best, and I appreciated how soft and moist all the cookies were. The Buckeye cookie was a bit heavy on the peanut butter and fudge and it stuck to the roof of my mouth with every bite. Fun fact: if you put it in the refrigerator for a bit and then eat it, it tastes much better and is less likely to impair your ability to talk! The honey and cornbread cookie was just okay. It would have been better if it was a little lighter on the honey. The 4th cookie I don't even remember which one it was, and who cares anyway because it was the worst of the bunch! If I go back, I'll just stick with tried and true... read more
3 years ago
Delicious! Scrumptious! Delectable! Heavenly! Worth every calorie! Baked fresh daily cookies with irresistible flavors for every palate. Order ahead and wait less time. read more
Business owner information
Alex S.
Thank you so much for taking the time to share your positive…
Trying Crumbl cookies has been on the top of my "foodie bucket list" for so long now. Being that Rhode Island is so behind the times we don't have any locations here (yet! Soon though!) I decided it was time to take the drive to Massachusetts to finally see what all the rage is about.. Located in a strip plaza it looked moderately busy but the line actually moved so fast it wasn't a long wait at all. The smell when you first enter is like omg cookie heaven. Multiple ways to place your order, online, at the kiosk or in person..either way it wasn't intimidating. The man taking my order was very friendly and within 5 minutes my cookies were ready. The guy presenting them was also super nice and they looked ahhh-mazing. I bought a 4 pack box not knowing how filling or good they were gonna be and for $16 they are absolutely worth the price. I tried the rocky road and it was one of the best cookies I've ever had. So soft and chocolatey with a gooey marshmallow center- magical actually. Very very filling, but in a good way!! I can't wait to eventually try some other flavors in the future. Overall this place lived up to the expectations I had and then some. Very pleased with the service and product and I will for sure be back again!!! read more
We got a cookie for each of us since they we're fairly expensive. Everyone was helpful, and it was clean, and the menu was clear and easy to read. There are 8 choices per day, and each cookie is 4.78 before tax. They come in an individual pink box with their logo on it. I had the classic sugar cookie, and my mom got the mystery blondie cookie. Both cookies were fresh, filling, and have quality ingredients. Unfortunately, they were extremely sweet. It was borderline sickening, but due to the exorbitant price, I didn't want to waste it. In my opinion, this is a novelty place, but I can't see anyone buying cookies here in large quantities. read more
I was picking up food at Chipotle which is a few stores down from Crumbl and noticed there was not a long line like I had seen in the past. I looked though the window and decide to check it out. It's a very small store with 2 self service kiosks (iPads with credit card readers) and a small counter with a cashier and a second small counter as a pick up area. I ordeed at the kiosk but was shocked by the prices. A single cookie (which at the time I assumed was very big) is about $5 and there were 6 flavors to choose from. They offer a discount on a 4 pack of cookies which comes out to about $16. Being my first visit I chose 2 cookies, the Rocky Road and the Reese's. It wasn't until I walked to the waiting area that I saw there were cookies on display to show the size and they were no where near as large as I thought they would be. It was only a few minutes till my cookies were ready and they are presented in small single cookie size boxes. The person handing off your order does it with the boxes open to make sure they are as you expected, then the boxes are closed and you are on your way. I didn't voice any concern or complaint since the cookies were the size of the display ones. They are fresh and warm when you get them which I guess is nice but $11 for 2 medium size cookies is very high to me. After trying both flavors I can tell you they did taste good, but not $11 good. My guess is that the long line is because this is a new chain to the area and people want to try it out. I will not be back because I'd rather spend $5 on a package of cookies or support a truly independent bakery for fresh cookies. If you wanna check it out just be aware of the prices and the size of the cookies before you walk in. Thanks for reading!! read more
4 years ago
{Edit: Just wanted to add additional information. I just realized on both of my purchases I was charged a 3% service fee. I did use a credit card, so is that a CC usage fee? What is this fee and why be so sneaky about it? A small fee is not a big deal I guess in the bigger picture as I am paying a crazy amount of money for a cookie but why so secretive? My first visit I did go in store to make my purchase and did not see signage about this fee, nor did the employee mention it as I paid for my order, but they did mention I could add a tip if I wanted....! Tipping is optional and to be asked does not feel very optional in my opinion. Service fee is not optional and was not even mentioned. } I have been here twice. My very first visit was not busy, I was able to see what this place is all about. Second visit, I ordered on the app and waited for a notification to say my order was ready. Approaching the door to get my order, the line of people outside instantly gave me some dirty looks as they probably thought I was trying to cut the line. Once I opened the door, I wished I had brought my mask as it was wall to wall people in this tiny place. I realized I could not go to the "pink wall" as directed as it was full, but within a few seconds I hear my name called, so I made my way to the front and the nice young lady showed me the cookies I ordered. I do realize this place is new and very busy. So I am not complaining just explaining what I encountered. I would again personally order ahead, that was super easy, I would bring my mask as I really don't want people breathing on me in such close quarters. The cookies..I have tried 6 different cookies over the past 2.5 weeks and they are nothing that special, trying to convince myself they are worth $4+ I guess I too have been a victim of social influence. read more
4 years ago
Wow! I thought these were overpriced and I was worried about the reviews until I ordered. The 4 for $15 is a good deal! All cookies were moist and crunchy where they needed to be. All the flavors were on point - french toast tastes like french toast, fruity pebbles and pink sugar is sweet and moist, bagel tastes exactly like a bagel! Service was quite fast despite the line. All the cookies came fresh and still fairly warm. Why are people complaining? read more
Pumpkin roll, caramel apple, peanut butter m&m, pink cookie in photo. Crumbl you have outdone yourself this week. This basic bish loves her pumpkin and this cookie is life. Literally tastes like pumpkin bread and the cream cheese frosting is the perfect touch. As you can see I couldn't wait to try it and it is worth every gram of sugar and fat. My son loves the pink cookie so he dug in right away. The peanut butter m&m was stuffed full of peanut butter and delicious. The caramel apple was basically a sugar cookie with apple. Not too sweet, overall good though. read more
2 years ago
3 years ago
Their cookies are delicious. Workers are very kind and will guide you through your Crumbl experience. As shown in the photo, the cookies have always looked beautiful in my experience. I always come back and always recommend to others! Definitely a little priced though read more
2 years ago
2 years ago
Business owner information
Alex S.
We’re so glad you’re part of our sweet Crumbl family! ⭐️
3 years ago
Crumbl is one of my favorite cookie places! In addition to different flavored options each week, the workers are always very welcoming and make the consumer experience worthwhile. It is very casual and convenient and always a pleasure to shop here. Although a bit expensive, the quality and content of the cookies make it worth it! read more
4 years ago
4 years ago
3 years ago
Business owner information
Alex S.
We're absolutely thrilled to receive your rating and your kind words…
2 years ago
Business owner information
Alex S.
We're so sorry for the inconvenience, Juliana. Hopefully we can do…
3 years ago
Business owner information
Alex S.
Thank you for your kind words! We're thrilled that you enjoyed our…
4 years ago
Waited to try at a slower time and not impressed enough to ever go back. It looks like they copied Georgetown cupcakes model completely. We ordered the chocolate chip and the chocolate cupcake. Both seemed underbaked in the center and the sugar cookie in the chocolate cupcake was so dry a gallon of milk could not save it. I also think the sugar/sweetness is off the charts taking away from the pleasure. Lastly, I wouldn't have mind paying $10 plus dollars for two cookies if they were delicious or if a portion was going to charity, since neither were the case - crumbl is at best two stars. My bad one more thing, it was pouring down rain and I asked for a bag for the two boxes and they said they only had large bags out front and wouldn't be able to get one from storage, no apology or thank you for purchasing with us. No superstars here!!! read more
2 years ago
Business owner information
Alex S.
Hi Steph,…
3 years ago
3 years ago
Business owner information
Alex S.
Your happiness is our joy! Come back and indulge in more delightful…
2 years ago
3 years ago
Business owner information
Alex S.
We appreciate your feedback and apologize for the issues you…
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