Amazing and always super nice people. Love using curbside as well when I'm in a hurry.

Went to get my free birthday cookie and I got the chocolate tiramisu cake and all I got was cake and whipped cream. Tired to call and no one ever answered the phone. Called the store in Allen and they picked right up. Garland Crumbl is not good and I won't go back. I will take the long drive to go to another location. read more

Crumbl - Garland - Where is the chocolate and it was only 1 layer. - Bakeries Near Me - Garland, Texas

Passed by at 5pm for the free THIN cookies event. Ghetto sign on the door stating they had ran out. SMH Tiff treats would NEVER. read more

Crumbl - Garland - Bakeries Near Me - Garland, Texas

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I just picked up three chocolate chip cookies. Normally they're delicious today the cookies all of them were very dry and tasted old. I was not happy with them and the cookies are very expensive. They should've tasted better. read more

Crumbl has become me and my boyfriend's weekly ritual. We've never been to a physical store until we found this location. After trying them at many gatherings we finally craved it enough to seek out a store. This location is set up for quick pick up orders as there is no tables or seating inside. We didn't realize they only offer 6 flavors at a time and rotate with a new menu every Monday, but this has kept us coming back. read more

Crumbl - Garland - Bakeries Near Me - Garland, Texas

showed up at 10:30pm and they only had 4 cookie choices available. they were dry and old. the gentleman working the counter was nice enough to give us 2 free cookies under the circumstances of which me and girlfriend appreciated but the food was trash. there was no music or anything playing in the lobby and the open sign was off as if they didn't wanna be bothered the last hour and a half of work. I'd understand these circumstances if it was 30 mins before closing but an hour and a half is unacceptable. will try again later.... read more

When your store first opened, my experiences were wonderful! However, during my recent visits, I noticed that the cookies and cakes didn't quite match my expectations, and the service seemed to have declined. I decided to try the mini cookies, but unfortunately, they were quite hard. When I brought them back to discuss my concerns, the staff member I spoke with mentioned that "that is just how the minis are." When I asked for the mgr. she said she was the mgr. Not a great way to reconcile the situation with the bad facial expression and the awful body language. I appreciated the refund that was issued for my purchase, but I realized that the crumbs I used as part of my payment were not returned. I left feeling quite disappointed. On another visit, I encountered the same manager, who came out without a greeting, and I noticed that the cake I received this time was leaning and did not look as appealing as I had hoped. I think I will explore other locations in the future. Thank you for taking the time to read my feedback.on. read more

This location is hit or miss and my most recent visit was definitely a miss. Not enough people helping customers at the counter. I (and several others) placed an online order for pickup only to have people walking into the Crumbl and ordering cookies there served first. My box was sitting on the counter and waiting. Would have literally taken ten seconds if he handled customers in order, but I ended up waiting a good extra 5 minutes as other customers picked out their cookies and the worker gather and boxed them. Cookies themselves are awesome, but this location needs to work on its staffing and customer service issues. read more

So fast and very friendly. All the cookies were very good. Our favorite was Twix and Cinnamon Toast Crunch.

I placed my order on the app and i received me order within a matter of minutes. Very speedy.

I went to crumble today to get the beetle juice after life cake since I am I big fan of the e movie and love sweets and was really looking forward to it but when I got there the service was very cold and the cashier barley talked to us and when I got my cake it looks nothing like what the cake is supposed to it's missing to white icing that is part of the main black and white theme for the promotional product people come specifically to get and was also kidding the beetle juice topper I was looking forward to Keeping but I feel like I was a complete let down for the service and the product I was so happy to get at first! read more

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The service was excellent. The cookies were very delicious. I didn't know what to expect when I came in with my 4yo daughter to get her a cookie after swimming lessons. There are six flavors of the week. You can only buy the little cookies with a minimum bulk purchase. So i purchased 4 big cookies, but we had to wait till we got home so i could cut them in half for her to enjoy. I would have enjoyed the experience more if i could have purchased one small cookie for her to consume immediately, but it was an opportunity to teach delayed gratification And it was a reconnaissance trip anyway. We had the choc chip, Neapolitan, orange, and cookies n cream. All four were delicious. (We put them in an airtight container and ate them throughout the week). It was an easy process of going in, making your selection, and walking out with a box to take home. read more

Crumbl - Garland - The flavors of the week - Bakeries Near Me - Garland, Texas

I've had numerous bad experiences at this location over the past two years but the cookies are just not good enough to justify the hassle anymore. read more

Crumbl - Garland - Oreo cookie - Bakeries Near Me - Garland, Texas

Really good but a lot of calories. Nice people. I like the pink walls. I like the strawberry one.

ZERO!!!! I placed an order online - driver gets there, they are out of chocolate chip. OK, fine, your location sucks at keeping flavors in stock. It's obvious you don't known how to bake in rotation. Question, why have it in stock on line to order. AND, why can't you refund my money, I now have to wait until Monday until the manager is there to process a refund because of your locations screw up!!!! Telling me y'all always run low on Saturday doesn't help your case. It means you don't know how to run your location. Also, telling me I would have to wait a few days for my refund anyway since your manager isn't in really shown the lack of professionalism at this location. I'll stick with Tiff Treats, that's what I should have done from the starts. At least I know they won't be running out of their staple chocolate chip. read more

I pulled up in the assigned curbside spot. There was no one there. I put the I'm here button for people pull up walk inside. They accepted my order as done, but nobody came outside till they served about all the customers that came after me and then when she brought my order out, she goes does it look right but I couldn't see the box and I said that and she closed it and handed it to me and when I open the box my Snickers cookie had no toppings on it so I got out the car the feeding the whole purpose of curbside to come inside and the other girl fixed my cookie and the girl that didn't do my cookies right was laughing. I wanna know what the fuck is funny about not doing your job all the way. read more

Cookies are always yummy and service is always prompt! I highly recommend ordering on the app! read more

Crumbl - Garland - Crumbl Brookie Cookie - Bakeries Near Me - Garland, Texas

The strawberry cake cookies this week were life changing. Delicious. Service at this location is hit or miss, but with this order it was great. Chocolate chip is always a solid option. read more

Crumbl - Garland - Strawberry Cake and one Chocolate Chip - Bakeries Near Me - Garland, Texas

Staff rude and always a long wait. Staff clothes was dirty and gross. No gloves used and unsanitary.

I enjoy crumble cookies...well, I enjoy cookies in general. I love how their cookies are nice and soft and they always have some interesting flavors. My faves are definitely the lemon and chocolate chip cookies. Definitely going back for more. read more

Crumbl - Garland - Assorted 6 pack mixed cookie box - Bakeries Near Me - Garland, Texas

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My parents and I headed over to Garland to play golf on on courses nearby a few weeks ago and we decided to get Crumbl afterward. When you walk in they have tablets to the right of the walls where you order. There are also cookie displays for the current flavors as well as a giant menu near where you pick up your orders. My parents and I split a box of four cookies and the cookie dough crunch ice cream. I don't remember what flavors we got for the cookies but they were all great and came out warm. The cookie dough crunch ice cream was my favorite though. I still crave it to this day. I tried to get some last night but unfortunately they are sold out until next week. I tried going to the Lake Highlands location as well on the way back to my parent's house but they were also sold out of that flavor. It sucks but the workers were nice about it. Overall I think the cookies were delicious for what you get. Yes they are pricier than what you can get elsewhere but they are so good. The ice cream is on a different level though and it's what I would personally order if I went alone. read more

Crumbl - Garland - Menu 2/8/22 - Bakeries Near Me - Garland, Texas

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I never thought that I would stand in line behind 10-12ppl waiting on a cookie. OMGAWD!!!! I am so hooked. These are the best gourmet cookies. You get this huge cookie that is either served warm or chilled depending on the type of cookie you choose. You can order on the app or on the ipad inside the store. The pink box is so simple but chic, so I just love the packaging. You see all these young enthusiastic individuals preparing the four weekly new flavors as you anticipate this tasty dessert with the pink box delivery as you await to taste the most delicious cookies. I didn't give a 5 star because after a couple visits, I did find a couple of inconsistencies with size and presentation but not to get discouraged, I still believe its worth the wait for the amazing taste and flavor of the week. \ read more

Live these customizable cookies. It's also nice to receive the weekly cookie deals via the app! It would be great to get more incentives and rewards, especially since the cookies are pricey! read more

I love these cookies and always love that they are warm, soft, and chewy. They are always delicious and staff is always nice

Absolutely love Crumbl and the different flavors of the week. The customer service here is always pleasant. The shop is generally clean and only busy after the 5 o'clock traffic. I visit Crumbl at least twice a month. I recommend the lemon and Oreo cookie when they're available! read more

Crumbl - Garland - Bakeries Near Me - Garland, Texas

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Had to wait for cookie that was sold out to be made fresh. Not a biggie since it was going to be fresh but a bit annoying since it didnt say they were sold out when I placed my order on the app. read more

YUM! Idk why I haven't reviewed Crumbl until now, but this place GOES HARD. I've gotten cookies from multiple locations and it's always delicious. The weekly flavors this week were especially good in my opinion. The cookies are literally humongous to the point where you can't eat more than 1 at a time. We typically quarter ours and eat them over a couple of days. I'll continue to visit them often! Best chocolate chip cookie ever. read more

Crumbl - Garland - 12 Pack Party Box - chocolate chip, mallow sandwich, cornbread, coconut lime, hazelnut, birthday cake - Bakeries Near Me - Garland, Texas

The service is usually amazing! (Except that one time, the clerk squished the cookies with the box by folding it wrong... She didn't notice and it was an accident, but the cookies--) I love the weekly changing flavors and the app is really smooth! They're pricey cookies, but they're huge and so unique!! Though. As a sweets lover, some of their cookies ARE OVERWHELMINGLY SWEET. Be warned! Portion our your cookies if you can't handle it. I've had sugar crashes, but sooo worth it everytime. read more

Crumbl - Garland - Key Lime, Sugar, Smores, and Chocolate Chip - Bakeries Near Me - Garland, Texas

Let me start with saying that I love crumbl cookies. The actual cookies are delicious, love the concept of a different selection every week, and the option to deliver or choose curbside pick up is amazing. The problem is that this garland location, doesn't live up to the same standards as the other locations I have been to. The cookies are often misshapen and badly iced/decorated. I have had many an instance where I was waiting for my curbside delivery and my app changed to "delivered" without receiving my cookies (we had to go inside and wait to get our cookies). This isn't that big of a deal, but it's annoying that it happened multiple times. TLDR: really do love the cookies, but looking for a little more attention to detail from this location. read more

So easy to order curbside pickup!! This location is in a place with decent parking, and it was my time trying these cookies. I loved that I can preorder and that they have rotating flavors!! This time I got the chocolate/Andes mint (my FAVE), confetti (second fave), chocolate chip and rocky road. The cookies were warm and gooey in the center. What's amazing is they're just as good in the microwave if you eat them the next day. Cookies are legit almost the size of my face. So happy there's one location so close to me and can't wait to try more flavors!! read more

Crumbl - Garland - Rocky road, confetti, choco chip, chocolate/Andes - Bakeries Near Me - Garland, Texas

As a first timer I was impressed by how friendly the cashier was. She took the time to explain all the cookies to me and was very efficient too. The Sugar cookie was a little too sweet but Im in love with the sticky bun cookie! read more

Crumbl - Garland - Bakeries Near Me - Garland, Texas

Was excited to try out this cookie chain. So I got a box of 4 cookies: pumpkin, cheesecake, classic chocolate chip, and a white one with pink frosting (yea very descriptive because I don't remember what it's called). The pumpkin one was my favorite out of the 4 even though it was a little salty. The classic chocolate and cheesecake weren't to my liking but maybe to other people. The white one was better than the other two. Cute and clean place. I'd go back for the pumpkins or if they have other flavors to try. read more

these cookies are good , it's the flavor selection for me. my daughter love the variety I wish you could buy single little ones read more

Cookies were excellent as usual and very fast and friendly workers!! Can't go wrong with Crumbl

Really really good cookies. Go in the morning when they are right out of the oven. Great packaging and concept. read more

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So many flavours to choose from very tasty you can't go wrong!!! Would recommend and definitely come back

These cookies are great for a party. Crumbl has so many unique toppings and of course the crumb is perfect. read more

This place has treated me well overall since the first time I came in in 2021. There have been some team members that apparently have left since then that I really enjoyed dealing with, but overall, the people that work here have good attitudes and seem to care about their customers, which is fantastic considering the times we live in. read more

Very cute cookie boutique! Fast service. Tech savvy, you order from an screen inside the store. Smells great! I had the sugar cookie with icing. Not really a fan of cold cookies and super thick icing. I'm going to go back and try a different cookie soon. read more

Crumbl - Garland - Store outside - Bakeries Near Me - Garland, Texas

I walked in to pick up a door dash order. There were no customers in the shop, only the three employees. When I walked in they all looked at me and said nothing, just went back to their stations. I could see the guy making my order, and also the two girls who were talking and making the cookies. I stood there for about four mins without anyone saying anything to me. After a family walked in and no one greeted them, I made sure to mention that they had not yet helped me despite me being the only customer in the store. I asked the guy if the order he was making was for door dash and he said yes and brought it over to me shortly after. I worked in customer service for many years and am an easy-going person, that's why it hits extra hard when you give ample time and consideration for how busy they really could be... but they aren't. Please hire friendly employees who actually talk to customers and help them. read more