Service was fast and friendly! The cookies/desserts were picked out did not disappoint!

Expensive and disgusting... went straight to the trash since they did not look appetizing and didn't want to risk getting sick. Made the mistake of ordering way too early. The cookies are supposed to be chilled and when I went to pick them up they looked like they had been sitting out for a while. read more

Crumbl - McKinney - Watery, mushy and looks like the chilled cookie has been sitting out for a while - Bakeries Near Me - McKinney, Texas

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Crumbl cookies are consistently underwhelming for me! The cookies just seem under cooked or too dense for my personal liking. I find myself occasionally coming back to try different flavors that come into rotation. Service is nice but the stores are slow and meant for pick up mainly. I may come back for their mini cookies read more

How sloppy can you be? Our cookies look like a four year old put the box together. Frosting everywhere (not even the cookies we got). Service was ok besides the crappy part. If you're franchised, audit ASAP! read more

Crumbl - McKinney - Dang, they are slinging cookies at this place! maybe wash, wipe hands between? - Bakeries Near Me - McKinney, Texas

Shout out to Ayden and the welcoming employees at this Crumbl location. I've only had this if it was delivered or I attended some gathering that showcased the goodness that is Crumbl. The store itself is run efficiently and it's nice to see the layout of baked treats. I devoured the pink red velvet cookie. You can cut in fourth or a half and just relish in the fact that these cookies kinda of taste like it had a baby with a cupcake. Would I be back? Yes. This season ..... I'm a self-proclaimed cookie connoisseur. This tickles all the taste buds! read more

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I'm a dessert lover. Crumbl has amazing cookies and they're a decent size! Their menu changes every week and you never know what will be on it but you can bet that it will be delicious. Last night we ordered the semi chocolate chip cookie, the honey bun cookie, and the Oreo cookie. Everyone was beyond pleased. We walked in and didn't have to wait long at all before leaving with our delicious cookies!! Check them out today!!! They are open Monday-Saturday. read more

You can never go wrong with Crumbl! If you have a sweet tooth, Crumble is the place. With new flavors every week, your bound to find a true love in baked dough form! I have so many favorites, I can't name them all. My daughter even opted for a big box of Crumbl cookies for her birthday instead of cake, a thrilling idea it was. This location has the sweetest staff and extremely clean facility (as all locations I've visited). And they always have the infamous chocolate chip flavor for those less adventurous. Ps. Don't forget the ice cream! read more

Crumbl - McKinney - Bakeries Near Me - McKinney, Texas

I went to Crumbl to get all of the amazing birthday cookies this week and my snickers cookie came without any icing or toppings. I'm so disappointed!! I did not know exactly what it was supposed to look like but trusted as the workers and said it looked great. Little did I know when I checked Crumbls Instagram page did I realize they jipped me!! read more

Crumbl - McKinney - 6 6-Pack showing my non iced or topped snickers cookie came without - Bakeries Near Me - McKinney, Texas

Nephew likes their cookies. Little expensive for it to be 5/5 but otherwise a nice treat for the kiddo.

my two kids love to go to the website to see what new cookie is out each week that crumbl has

Cookies are good when you can get them, but this particular store has a habit of running out of things all the time. Two weeks in a row I have been able to order what I want online only to get to the store and have them tell me they don't have it. Got my money and some free cookies but that doesn't really help. Do better at updating your website or set cookies aside for people who have ordered them online instead of giving them to people who walk in the store right then. read more

The cookies are so good! Some are dense and heavy, while others like the Lemon Poppyseed are lighter but still filling. They have creative flavors and every time I get them the various stores are always helpful and quick. read more

These are just insane! Maybe, dare I say, the best chocolate chip cookie I've ever had and I thought mine were the best. I've driven past this place for months and since I make a pretty good cookie I never bothered to stop. This weekend after an ice storm we needed to get out and I had a sweet tooth. After a trip to Costco we found ourselves here. We got several to try- a sugar cookie, Oreo, chocolate chip, banana pudding and peanut butter. Some are served warm, others are chilled. So apparently they have a weekly menu and the cookies change, which makes you just want to go back next week so you don't miss anything good! Sheer brilliance for them $$ but not for my waistline! Loved the chocolate chip and Oreo the best. Can't wait to check out the future flavors! The cookies are HUGE. You could easily share one between two people but who shares cookies???? Get your own! But definitely get them!! read more

This is now my favorite store! I had a bit of an issue with my most recent order but nothing to do with the Crumbl staff! They had delivered it without me realizing that I'd typed in the wrong address‍ And then a neighbor said the cookies were theirs! Seriously people, don't steal cookies. This store and it's staff were so lovely, replacing my order in record time. Y'all deserve the world! read more

Best cookies around! And their nice cream is great too! Service has always been top notch

My family and I absolutely love this location! Super professional cookies always come out looking amazing. Only ever had an issue once when we ordered something they didn't have in stock and they were so quick to not only fix it but go above and beyond beyond our expectations! read more

We are Crumbl addicts! We love this location! They're so fast and the quality here is always so good. The staff is also so friendly! read more

Crumbl - McKinney - Bakeries Near Me - McKinney, Texas

We were excited but it wasn't really worth the hype. The Buckeye was good. The chilled sugar cookie was bland. My husband really liked his. I got a third cookie but it was literally so unremarkable I can't remember. For the cost, I don't think I will be back again unless they have a specialty flavor I'm dying to try. read more

Great cookies! Great gift idea for anyone who likes cookies! Lots of choices! Cute presentation!

I love Crumbl cookies but it's absurd that in order to purchase a dozen cookies (or even one), I must order online and enable my location and tracking info. I live a block from Crumbl, so I don't need help finding a store (as I was told). In this age of digital fraud and ID theft, for me to provide my location and tracking info is ridiculous. Until this changes, I won't be ordering anything from Crumbl. read more

Great service and clean facility! Good cookies of course based on what you like. My grandkids love the options.

Cookies are good.. be great if we could custom the cookies.. sometimes there's more chocolate in the chocolate chip cookies than cookie.

Delicious. It's a yes from my crew. My husband and daughter have major sweet tooth's. He has been dying to try this place since it opened. It didn't disappoint. My daughter had the frozen hot chocolate one. She said it was amazing. I had the cinnamon swirl. It tasted exactly like I was biting into a cinnamon roll. I'm impressed. Cookies are huge and thick. It's more like a small cake. I think that justifies the price. You're not getting a little chips a hoy. It could easily be split between 2 people or finished in two servings. Very good! read more

Fresh. Delicious. And great staff. I love how they change the menu weekly. Your order will be on time too

Love the cookies here!! Would highly recommend. Staff was very helpfully, friendly, and knowledgeable. Will be back for sure. I would recommend this location over the Allen one just because the wait time is much less. I loved the cold frosted cookies and the pecan pie. They are all great! :) read more

The cookies are delicious! The wait was a bit long. There were two orders ahead of me and it took me 15 minutes to get ONE cookie. The people putting in boxes were moving at snail pace. The fact that they have to open the box and ask you if the cookie looks good is annoying, especially when I waited for 15min already. read more

Not quite a fan . Cookies are big and thick and hard to eat . Slightly disappointed. We had a variety and some were good and some not so . I don't know . Maybe like every now and then is ok read more

I ordered cookies to be delivered for a friend's birthday to her office. The driver called and said he was outside, so I asked if he could go in and leave the order with the receptionist. He says he'll leave them in the lobby and hangs up on me. I then get a message with a picture of my order sitting on side table in the middle of nowhere. I then had to call the receptionist and ask her to track them down. The service was terrible and I won't be reordering again since they can't make a delivery. read more

Yum! I received a box as a gift. I've been back since because I'm hooked already. Love the sugar cookies and milk chocolate chip.

Crumbl Cookie is such a fun experience! I love how they switch the cookies up weekly to keep it interesting. I don't go often but I have been many times and have absolutely been greeted with the best personalities and served awesome cookies. Every cookie may not be your favorite and yes they're pretty rich but I have never had a bad one. The only thing I wish they offered would be a disposable knife for cutting the cookie into thirds or fourths because they're just too big to eat all at once so our family likes to share them. If you haven't tried Crumbl you should! read more

Good staff the gets cookies out quick. Always a great time when I come here. The staff are all young kids that do their job well and seem to have fun doing it. read more

Every time I come to get some cookies and saying I will give it another chance but I always get disappointed. The cookies are always always undercooked. Not just this location but others as well. read more

I had a terrible experience here today simply because of how rude and unhelpful the employees were. They didn't have my order ready when I arrived and said it had already been picked up. They were talking about me while I was right in front of them knowing I could clearly hear their snide remarks. At this point I just cancelled the order and left. Who would want cold cookies and treatment from the employees? read more

This was my very first experience buying Crumbl cookies. I sent my husband over an hour away to get them after I placed an online pickup, although there were tons of people waiting Adam at the Mckinney location took care of us and made my first time at crumbl worth it! read more

the toppings on the cookies are fantastic. the cookie textures are great. the freshness is great. if that were all that mattered these would be 5 star cookies. they are gourmet and the quality is high. However, if you take off the icing amd toppings, these cookies have wxtremely muted flavor. the founders quest for the "bwst chicolate chip cookiie on warth" falls well short. i found the flavor of the cookies themselves to be underwhelming, and in desperate need of the toppings to give them flavor. that was a disappointment, because the quality is obviously high. To be fair, I will try them again at least 2 more times to be scientific in my approach and too see how consistent the quality is. Try and make your own decisions. Diabetics be warned, these will send yiu into sugar shock. read more