The cake was extremely wet and dence, what I mean by wet is that the liquid was filled all the way to the top with an excess amount of the milk for the tres leches cake and spilled though the box!!! Not only that but this was for Mother's Day and it tasted extremely disgusting it's not even funny to me and this isn't the first time this location in particular has messed up a cake like this if I'm begging honest It's definitely on the workers for this one bc this is so poorly made bc what do you even call that!!!! That's gross wast of $30 don't waste ur money on this here at this location I wish I could honestly rate this 0 starts but that's genuinely not possible read more

Crumbl - Mountain View - Tres leches - Bakeries Near Me - Mountain View, California

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I ate milk chocolate chip cookie. It was soo good. Cookies are baked fresh and are mouth watering. They are def on the expensive side but they are also huge. My toddler loved the cookie. Only concern is you have to log in to place the order. But its worth it. read more

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Great service, fun fast and friendly. Cookies tasted fantastic. All options were available.

Quick, easy service but overpriced. The three minis tasted amazing probably more because of the hype than the actual quality of the cookie...but creative flavors nonetheless! read more

Crumbl - Mountain View - churro, chocolate chunk, strawberry shortcake cookie - Bakeries Near Me - Mountain View, California

The Best cookies I have had live this place This place is fast and clean and so delicious and service is amazing read more

I've been waiting for a cookie shop in the Mountain View area for ages and am psyched that this one just opened up. I visited this on a Friday night with my partner and we absolutely loved the cookie selection available here. My favorite is the chocolate mellow although the milk cookie was equally good. At 16$ for 4 cookies, I think they're fairly economically priced. The wait time is minimal and the folks working here are absolutely wonderful and friendly. I feel like I'm going to be back here very soon :-) read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

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Food: 4/5 Service: 5/5 Ambiance: 5/5 Big cookie guy here! Lived in Utah for 6 years and saw crumble grow into what it is today. Now there's a Utah cookie war! I rate it a 4/5. Here's the thing, the cookies are delicious, but not as good as Chip Cookie in Utah or Levain's Cookies in NYC. Chip and Levain's taste more homemade/fresh where crumble tastes a little bit more mass produced/cookies have been sitting on the shelf a little longer. However, the thing I love about crumble is how they rotate new cookies in each week! Makes me want to come back and try the new flavors. This location the service was quick and easy with self serve kiosks and the store was clean. Staff has the cookies ready for you in minutes! Brownie Batter (4/5) - love me some chocolate Double Chocolate Chip (4.5/5) - better than I expected! Peanut Butter Cup (2.5/5) - was missing the Reece's sprinkled on top! Confetti Milkshake (3.5/5) - a little too sweet Classic Krispies Bar (4/5) - classic Rice Krispie treat Classic Pink Sugar (3.5/5) - a little too sweet, but also not a big sugar cookie guy read more

Crumbl - Mountain View - Brownie Batter (4/5), Double Chocolate Chip (4.5/5), PB Cup (2.5/5), Confetti Milkshake (3.5/5), Krispies Bar (4/5), Pink Sugar (3.5/5) - Bakeries Near Me - Mountain View, California

So many flavors, so little time to try them! Some of the cookies are more like pies or tarts, but still good. One of the employees even gave a free cookie that wasn't on the menu anymore. read more

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Love crumble! Especially the tres leches cake. The cookies are huge you can cut into four pieces to five pieces. read more

Cookies are delicious Staff is friendly Ordering is fast and Easy I 100% recommend Crumbl Cookies! read more

Crumbl - Mountain View - Front of Building - Bakeries Near Me - Mountain View, California

super good! it was fast and the cookies tasted fresh. The cookies are 5 dollars which is a bit pricy, but they are large and extremely filling. I miss the almond cookie but the pistachio one this week was amazing. Would recommend. read more

So good I love it all so much and especially the Dubai brownie like omg it's SO GOOD.

Great selection and service was excellent. I will be back and look forward to next weeks flavors

Wasn't sure I was going to like these cookies, but boy, was I wrong. They're DELICIOUS! Great texture, sweet but not overly sweet, and huge. They have a ton of calories, so the biggest challenge is just eating 1/4 of a cookie at a time. Tried the chocolate chip, the Biscoff, and the strawberry cheesecake cookies - all scrumptious. Trying to pace myself not to return every day, lol! Service was exceptionally friendly. read more

Who doesn't like a cookie? I suppose that if all you know of cookies is what you can buy at a grocery store or even some 'jack-of-all-trades-master-of-none' bakeries, then you might not appreciate them. However, there are some bakeries that sell AMAZING cookies. I'm thinking of places like Levain Bakery in New York City. To its credit, Crumbl Cookies is more like Levain. In fact, I would go so far as to say that this store sells premium (or even luxurious) cookies. It is like someone took the cupcake/bundt cake boutique concept (found with places like Sprinkles or Nothing Bundt Cake) and did the same but with delicious, premium cookies. Why are these cookies "premium?" For one, they are absolutely delicious. They offer six pretty remarkable flavors each week. Those flavors are diverse enough to have at least one or two that everyone in your party would really like. This weeks flavors: Milk Chocolate Chip, Cookie Butter Lava (with Biscoff), Chocolate Peanut Butter (with Oreo), Cinnamon Roll, Strawberry Cheesecake and Classic Pink Sugar Cookie (with almond). Secondly, these are BIG cookies. If you're familiar with Levain, they are roughly the same size. You might not be able to eat one cookie in a single sitting. That's okay though -- because you can pick up where you left off later! This store is located in a building right off of San Antonio Road (near the corner of El Camino Real) in Mountain View (near the convergence with Palo Alto and Los Altos). Sharing a building with La Salsa (a good Mexican restaurant in its own right), you really feel the quality of the concept's design as soon as you walk in. You can order a cookie through the touchscreen, online or through the app. There were very friendly store employees ready to take your order too. Yes, the staff is very friendly -- taking what you find at Chick-fil-A, In-N-Out or Sprinkles to an even friendlier level. Even after leaving with our box of cookies, an employee walking to her car greeted us and thanked us for coming. Parking spaces are limited in front of the store. So, there is plenty of parking in the back (which is shared with all of the other stores). If you don't find a spot in the front, just park in the back and walk around to the San Antonio door entrance. VERDICT: Five (5) stars! In a world filled with lesser cookies, it's great to know that Crumbl Cookies is here to fill your cookie needs. read more

Crumbl - Mountain View - Taken home to enjoy! - Bakeries Near Me - Mountain View, California

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I like crumbl cookies. This week had the fruity pebbles, rocky road, and blueberry cheesecake cookie. Everything was amazing, except.. my rocky road had no marshmallow?!! I was soooo sad since this is the cookie I was looking forward to. How do you miss one of the main ingredients I. The cookie?? Upsetting. This is why I rated 4 stars. read more

Crumbl - Mountain View - Rocky Road with no marshmallow. So basically just a chocolate cookie with nuts.. - Bakeries Near Me - Mountain View, California

I love crumble cookie so good every time I go they have the best customer service. The vibe is so nice there read more

Crumbl - Mountain View - The best so warm and good - Bakeries Near Me - Mountain View, California

Hey Thai is rly good the coookies are tasty and there cheap this is rlelg goood reccondemend by me

Love these soft baked cookies. Love the Milk Chocolate Chip, it's my favorite! This week's flavors. Lemon Cheesecake, Peanut Butter, Tres Leches, and Iced Oatmeal read more

Crumbl - Mountain View - Peanut Butter, Iced Oatmeal, Tres Leche, and Lemon Cheesecake. - Bakeries Near Me - Mountain View, California

Fantastic cookies! Everytime we order new flavours and all tasted awesome! The Service is good! read more

Crumble cookies are ... essentially just very big and very sweet cookies. Too sweet for me, and it's pretty hard to finish a cookie without feeling sick. Nice for a few bites though, would recommend maybe splitting one between 3-4 people. Technically I think their serving size is 1/4 of a cookie, which is pretty wild. read more

For what they cost these cookies are trash! Not worth it at all for a ball of diabetes . Staff didn't acknowledge I was there once I came in I have no idea what happened to all the friendly staff that used to be better. I asked for the owner for help but she's never there! Sucks for a store to only run on managers that don't even know what they are doing. Store gets busy and they have very few people working. Maybe if they had more someone would've attended me better. Thanks Crumbl never again ! read more

Cookies are Good. We enjoy the variety including the addition of cakes/pies now. Employees are very Friendly and Great Customer Service if something sells out. read more

The cookies are very yummy and rich. Also, the flavors are very unique and so amazing!! I love Crumbl.

great cookies! my little munchkin loves them! can't wait to see the new flavor next week read more

Crumbl - Mountain View - my little munchkin excited for crumbl cookies - Bakeries Near Me - Mountain View, California

Went in to exchange my banana bread because it didn't look baked It was super sinked in nothing like the picture. I was honestly scared to eat it and I got turned around by the employee. Employee said it looked fine and the wetness was the banana , Nothing they can do about it. It honestly looks gross. I can't believe I couldn't even exchange it for something else. It's not like I ate it and brought back an empty box. I was unhappy with what I was given, but they could care less I guess. read more

I love their cookies and workers are also so kind and nice ambiance is also very chic

As someone who has always heard about the infamous Crumbl Cookies but has never been able to try them, I was delighted to learn that one opened up recently in the area. We ordered the four pack with the blueberry cheesecake, cookie dough, milk chocolate, and rocky road flavors. While these cookies are on the pricier end at $5 a pop or just over $16 for 4, they are worth it considering how thick and calorie dense they are (seriously, one of these could be an entire meal!). Shoutout to blueberry cheesecake and cookie dough for being my favorite of this week and I can't wait to see what's on next week's menu! read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

This story is A-mazing, I have ordered over 500 cookies from these beautiful people and enjoyed every single one. In fact the workers always say hi and make the environment incredibly friendly. I am overwhelmed with joy. It spills across the store. read more

I have never been disappointed by a cookie I was excited to try :) highly recommended read more

IF YOU HAVE PEANUT ALLERGIES, BE SURE THE COOKIE YOU PURCHASE IS NOT MADE WITH PEANUT BUTTER AS THEY MAY NOT LIST COMMON ALLERGENS. I visited this store 9/22/23 for the first time, and got their 6 cookie box. My 4 year old daughter has a peanut allergy, and one of their flavors (Monster) is made with peanut butter. IT IS NOT LISTED ON THE PICTURE MENU THAT THERE IS PEANUTS IN THE COOKIES. After a stressful evening and subsequent expelling of her stomach contents, my daughter was fortunately fine. After speaking with the owner of the store, she has forwarded my information to corporate, but as of the time of this writing (10/4/23) there has been NO contact from corporate office. I personally find it to be gross negligence that a chain establishment would not clearly list that MOST COMMON ALLERGY in their products. We are fortunate that our situation did not necessitate a hospitalization, otherwise I would be seeking out legal compensation for failure to warn. But Crumbl. You can do better than this. Be better please. From a concerned mother. read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

So... story time before I get into the actual substance of this review because I think it will put my experience into context for those reading my review. About one week before this place opened, I get an advertisement on my social media about this place opening. As someone who loves desserts, especially cookies, I made a mental note to check this place out since it was right by my apartment. The very next day, my sister hands me a "1 free cookie" card to this place that she got as a promotional gift at her work. I saw these two separate incidences as signs that I definitely needed to stop by here. It was only after I came here (and I'll get more into the details of that experience soon) that I saw a couple of articles on my social media on Crumbl Cookies. Only then, I found out that it was a national chain and has a "cult-like" following. I wanted to mention these details to emphasize the fact that I came here with a clear mind and as someone with no knowledge about Crumbl Cookies. I did come here once on opening day, which was almost like a party with a lot of people present, and then once again a month later where it was a regular day with myself and a couple of other customers. On both incidences they had balloons outside and loud music playing inside. I definitely see where the "cult" description comes into play. The staff are extremely friendly and immediately greet you upon entering the shop. In particular, the first time I came here, I was helped by a tall guy with curly hair who went through the entire menu/concept and he was extremely friendly. Again, I have never been here before, so when I saw the fact that they have a "rotating" cookie concept every week, I was immediately interested. Even at most cupcake/ice cream shops, they have the same flavors every time. The other great thing about this place is that they are open til midnight. Even in the quiet towns of Mountain View/Los Altos, it's crazy to me that we don't even have any dessert shop open past ten, so it's really nice to finally have one. With all of these glowing accolades, one may be wondering why I knocked off a star. So for a place that completely specializes in cookies, Crumbl really didn't blow me away. The cookies were just a little too sweet and dense for my taste. Don't get me wrong, I would come here over a generic store bakery including Whole Foods. However, I would still go to an artisanal bakery for a better quality cookie over this place. It's kind of ironic how this place is right beside Coldstone where I would go if I wanted a no-frills, non-artisanal ice cream scoop. Similarly I will definitely be back here but only if it's late and I'm craving a no-frills and non-artisanal cookie. read more

Honestly it's pretty expensive, but it worth. They change the flavor every seasons. I tried strawberry flavor. read more

Crumbl - Mountain View - Yammy cookies - Bakeries Near Me - Mountain View, California

delicious cookies 10/10 red velvet one was amazing and I loved it very creamy and frosting is definitely memorable

The cookies are good with a constantly rotating selection, but they will feel more like a cake than a cookie since they are a large, soft, cookie. I like that fact but the partner always likes crispy cookies. The store is nice and clean but I wish there was seating either inside or outside. Pretty much, the only options are to take them to go, eat in your car, or stand and eat outside. (Be aware, one large cookie is four servings.) read more

Store is clean. Staff is very helpful. Cookies are delicious. So glad that this came to my town read more

Drove by this place and didn't even noticed since it was in somewhat of an empty plaza. The balloons caught my eye. First impression is very sterile due to how white everything is. It's very clean. The kiosk is easy to use and the staff is right there to also help take your order. The prices are on the wall so you can miss it. So for roughly $4 a cookie (purchase a 4pack) it's ok these days. Nothing is cheap. The size of the cookie helps easy the cost. These cookies are more on the cake-ie side. It's not bad. But it's not a hard cookie. Overall a splurge once in we'll worth it. read more

Enjoyed an easy ordering experience on their self serve kiosk. Friendly staff were kind and happy to answer questions about flavors and ingredients. read more

The best thanks for adding the semi-sweet chocolate chip cookie even if it's every other week

OMG awesome cookies and cookie flavors! My " heaven on a cookie". I will recommend this for cookie lovers of all kind.