I finally went to Crumbl Cookies with my $5 gift card that I got at Night to Shine at Rock City Church Polaris and got me a large Milk Chocolate Chip Cookie and a low fat chocolate milk to wash it down. Yummy cookies. Great service and worth waiting for my cookie along with you can order ahead on the app. I will be going back there again soon to have a sugar cookie with icing. read more

See all

Expensive place. The taste isn't great either. Wouldn't recommend it. There are much better places that make amazing cookies compared to Crumbl read more

Crumbl - Polaris - Bakeries Near Me - Columbus, Ohio

See all

10 out of 10 must try!! a little salty for the chocolate chip cookies. I'm not really assault kind of person but I do recommend 10 out of 10 very clean inside for their location always reassuring on your cookies. They could do a little bit better on when I come in there to ask if I have an order usually they just greet. Overall, it's a 10 out of 10 for me! read more

Crumbl - Polaris - Cookies! - Bakeries Near Me - Columbus, Ohio

See all

Amazing cookies and super clean. Always greeted when you walk in. Mobile orders are ready within minutes.

I think it's crazy that each crumbl pricing is different! This is over $2 more for a 4 pack than at other locations. The cookies are good but not that good! When I asked the associate about it she was nice and said every store gets to choose their price which blows my mind! Cookies are still good but may have to stop going because not really affordable read more

Crumbl - Polaris - Bakeries Near Me - Columbus, Ohio

No matter when I come this is hands down the best crumbl cookies shop with the kindest workers!!! read more

Crumbl - Polaris - Bakeries Near Me - Columbus, Ohio

Probably the nicest Crumbl in Columbus. They tend to even have some of the previous week's flavors still available!

Order before you go. A little pricey but good. Service is ok the ambiance is perfect. You can order there in their system also. The cookies are good but overpriced. read more

Crumbl - Polaris - Bakeries Near Me - Columbus, Ohio

See all

I love trying out the weekly lineup at Crumbl. This was my 4th order and 6th box from Crumbl and the 4th location I ordered from. I had preordered my cookies for Monday pickup on Sunday night. I ordered 3 boxes. A pack 6-pack box with one of each of 9/19-9/24 week's line up: pink cadillac, chocolate chip, strawberry milk, dark dream, cake batter, and peanut butter munch. The other two boxes were 4-packs. When I got to the store I checked in and was number 2 in line. I was very very disappointed as the first thing told to me was that the strawberry milk was not available! Why was I not notified earlier than before getting to the store? Also, why is one of the newest flavors not available at 12pm on the very first day it's offered? It was very frustrating as strawberry milk was the cookie I was looking forward to most! I was offered to switch it out for mooncake, which was a flavor from the past week. I ended up doing that for all the boxes. The pickup process took extremely long! At first, I was only given my 6-pack box and not the other two 4-packs. I waited another 5-10min for those boxes. I am not sure why it took so long when I had ordered for 12-12:30pm pickup and I actually went around 1:30pm. I also do not like how the boxes remain a bit open. It leaves room to open or get dust inside. There should be a tape or sticker shutting the cookie boxes. I also do not understand the prices of the boxes. Why am I paying more per cookie when I order more of them? The prices of the cookies have already skyrocketed, so I do not get this sales gimmick. The 4-pack costs $14.63 so $3.66/cookie; however, the 6-pack costs $22.50, which makes it $3.75/cookie. Usually businesses do the more you buy, the less per item cost. This must be because Crumbl sells 6-pack boxes the most. Anyway, I did not appreciate the practice. After this experience, I don't see myself going in any time soon. read more

See all

I'd been hearing about this franchise for months! I watched a few reviews some time ago about the cookies, so I knew they would be huge! When I came on a Saturday night just after 9, they were slammed! It had just opened a few days before. The line was long but it still went fairly fast. Only 6 options on the menu, but they rotate every week. Price point wasn't bad. $4 each. I thought they'd be more expensive. I got a Lucky charms cookie while my friend got the sea salt toffee. You could smell that it was freshly baked and it was still warm! It's a Heavy cookie though! Maybe worth about 2-3 regular-sized cookies...which means these cookies are high caloric. If you check online, most cookies are around 500 calories plus or minus a few. WOW! Can't really eat this stuff too much. I ate a quarter of my cookie then brought it to my fam to help me eat it. All I could think about while eating it was how soft and buttery and sugary it was. It didn't really sit well in my stomach since I don't eat stuff like that anymore. Presentation was okay. I'm sure the lucky charms one is seasonal for March. I scraped the icing off. The space itself is small though. It's mostly just a counter where you order. Most of the space is used for baking. You can watch all the workers mixing the flour and putting everything in the oven. Staff was nice! The girl at the counter didn't look overwhelmed despite the long line. She smiled and was really friendly! They packaged me and my friend's cookies separately. I had to take a point off for that. Seems a bit wasteful to package stuff that way, as it wouldn't have mattered to us to put it in one box. Overall, it's not bad. We didn't wait long from the time we ordered til the time we got our cookies. Maybe 5 minutes? You can order online to skip the line. You can also order on a self service screen by the menu. Lots of people were ordering a dozen cookies. They had run out of chocolate chip when I got here, so make sure to check what they have available if you're wanting a specific flavor! read more

Crumbl - Polaris - Lucky charms cookie - Bakeries Near Me - Columbus, Ohio

See all

It was my first time going to this location and I was excited to see what cookies they had. I was excited because it seems like it's a popular place to be! It was a busy day, but it seemed like staff was cranking out cookies by the second and did a great job at filling orders and getting people in and out. There's plenty of parking in the plaza but the store is not huge, but there's usually enough standing room for an average day. The store is cute, simple, and clean and features a wall with their logo. They have a few flavors that rotate each week and I've gotten to try their chocolate chip, honeycomb, berries and cream, and cheesecake. I enjoyed them all and the cookies are large! I like the softness but sturdiness of the cookie, it's a bit on the denser side as well. They're very good warm and usually it's super quick from order to out the door. Also, the more cookies you buy, the cheaper the pack is. One cookie is $4, but a bigger pack is a bit cheaper. I would recommend getting various flavors to try and then cutting the cookies to share. This is a great place for dessert, a snack, a family outting, a treat! I can't wait to try more flavors! They also have an app that you can earn points and eventually earn cookies. You can also order from the app and do curb pickup if needed. read more

See all

What cookie(s) do you reach for first? Who needs an excuse to eat cookies? Not me . I love that Crumbl Cookies serves their cookies warm for that fresh-baked taste. These cookies are huge! The nutrition sheet says 4 servings per cookie, woah totally worth it : Birthday cake (patriotic) Apple pie Milk chocolate chip S'mores brownie ---- Follow @ohiofoodlover on Instagram for more Ohio eats #ohiofoodlover ---- read more

See all

The cookies were ok. They were undercooked so I don't care for the raw-dough type cookie. They are just way too much for me. I do love a good cookie. I think crumbl started with one cookie then maybe got too experimental. I saw the catering cookie is smaller, perhaps that would be a good idea to sell in store. But this is just me...the company is hugely popular. Good luck. read more

Easy App. I love that you can order a box of 4 cookies. Delicious flavors. The person that received the cookies was overjoyed. read more

I've seen similar reviews but just a warning to anyone not aware, I ordered online and paid beforehand thinking that would mean the cookies would be ready at the time said on the order. When we got there we realized that even ordering online you had to check in once you got there to get out in the queue. We started at 13th in the queue and had gotten to 11th in 15 minutes so left, the cookies were to make our anniversary special so the point wasn't to spend over an hour of it waiting in the store. The cookies are great and the workers seemed nice but busy, I just think there is not an advantage at all to ordering online for the customer, just for the store who has your money before you realize it will be an hour wait. read more

These are absolutely the most amazing cookies I've ever had in my whole entire life. Plain and simple--they're the best! read more

Crumbl - Polaris - All the cookies! - Bakeries Near Me - Columbus, Ohio

A friend of mine told me I needed to visit this place and I was a little skeptical because I thought who could possibly make such good cookies.. Well, thanks a lot now I'm hooked! read more

I love how it rotates every week. It's really really good if you're craving something sweet stop for super friendly and the cookies are always talk to you. Sometimes it is a little bit wrong in the inside but most of the times it's pretty good. read more

Its always so fast and easy. We just love these cookies. Now with mini Mondays we may visit more often.

Hooomygosh! My boss brought me Crumbl Cookies on Thursday as a little holiday treat (Boss knows I'm a yelp maniac) and booooy did they rock my spot! My daughter and I split the massive adorable pink iced sugar cookie, though the chocolate was heavenly, the sugar cookie was my favorite. Not only are the cookies GINORMOUS [yasss to mega portions for sharing!] the boxes are immaculately designed. Im obsessed with whoever their creative director, graphic designer or typographer is. I'm so sad we didn't take pictures, but there's my excuse to go buy my own dozen in a special occasion box The boxes come in different cutesy designs for special occasions. read more

I love this place it's fast, clean, friendly people. close to everything. Absolutel, delicious flavors every week. Crumbl - best cookies every read more

Crumbl - Polaris - Yummmmm - Bakeries Near Me - Columbus, Ohio

I love the different flavors and that they are big enough to share. They are unique and nothing like anywhere else.

Dead bug in the floor but the cookies were gas, lady behind the counter kinda look like my mom but it's alright. read more

Crumbl - Polaris - Dead bug - Bakeries Near Me - Columbus, Ohio

Great cookies! Always baked well and flavors are well thought out and taste great! I highly recommend!

Love this place! The cookies are a bit on the pricey side but they are absolutely fantastic!

10 out of 10 every time! Easy ordering, easy pick up, always delicious, love that some come out hot and gooey and some are cold.

I enjoy that they change the line up weekly. Their constant is chocolate chip so I would say there are weeks some cookies sound great but other line ups I don't like. This location did a great job with frosting them and having the cookies ready for pick up with a Preorder. When I went to pick up it was clean and the lady at the front was very friendly. The only reason I can't give 5 stars is some cookies seem a little under done, and I wish they had option for mini cookies besides for catered events (these cookies are huge so it's hard to eat an entire one) read more

Crumbl - Polaris - Cookie line up week 5/30z s'mores, cookie dough, lemon crinkle and pink donut (single box) - Bakeries Near Me - Columbus, Ohio

Amazing cookies & good service. I always love coming to get the semi sweet chocolate chip & strawberry cake one

Ordered cookies the night before to be picked up between 6 and 6:30 the next day. I showed at 6 on the dot and checked in and my name appeared on the queue. As I was watching the queue, my name got pushed back farther and farther and stayed at 12 for almost a half an hour. I didn't end up picking up my order until 6:40 and multiple "DoorDash" orders were prioritized over mine. Employees said nothing to me the entire time except to call my order, and I got no apology for the wait. Cookies look fine but definitely not happy with this location. read more

I'm a little bit old fashion so I stick with the chocolate chip cookie. It's definitely good and it's always fresh.

I have always loved Crumbl and I like how there are multiple different cookies each week but sometimes the flavors can be questionable.

Enjoyed their weekly cookies. But wish they had less frosted ones. Frosting is entirely too sweet. Last weeks cookies were a little over baked. read more

Really great cookies, can have a long wait, but it's totally worth it. Best one is the pink sugar!

Great cookies, a little pricey for them. They are a little too sweet. Chocolate chip is a constant, so that's nice.

Friendly staff and delicious cookies. New flavors each week. So good!!! Quick and easy pickup.

Love the fun changing cookie flavors! The Graham cracker based cookies are exceptionally good!

Great service, convenient ordering in app with quick pickup, and of course, yummy cookies! Love stopping by to grab them for easy gifts, too! Everyone loves getting a Crumbl cookie! read more

Love their cookies. Best non-homemade cookies I've ever bought. They are soft and always have interesting flavor concoctions. Slightly dangerous that they deliver quickly and late hours. :) read more

I love cookie crumble! The cookies are always good! I love the sugar cookie with pink icing and the lemon sugar cookie!

Good cookies, pretty reliable delivery as well. The only issue is they're occasionally quite underbaked.