Crumbl - Poway

4.3 (171 reviews)

Bakeries, Desserts

Open • 9:00 am - 11:00 pm

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It is crazy in here, the employees are swamped but doing awesome! Dubai brownie

Brandi P.

Crumbl is conveniently down the street from my office. Location is great but it gets super busy. The last two visits I have wanted to try the desserts and I have ordered online during special promotions. The 1st visit was the release of the Dubai chocolate Brownie and it was super packed and even though I had a certain time for pick up the wait was 40 minutes over. This last visit was apparently free chocolate chip cookie day and same but the wait was 20 minutes after my scheduled time. Both times I felt bad for the staff because the store was crowded and loud and not all customers were the nicest. Even as busy as it was the store was very clean and the staff was as nice as they could be. My favorite was the lemon pie, crust was buttery and flaky and the lemon was nice and tart. My daughter said the cheesecake was nice and light as well, the coconut cake was ok. It was moist but did not have much flavor. Both of us were excited to try the Dubai brownie but were disappointed. It tasted more like a layer of peanut butter on a dense chocolate cake like brownie than anything else. Not our favorite of all of Crumbl's deserts. Cannot wait for the holiday cookies and stuff to come out!

Danielle M.

Pros: - DELICIOUS!!! - Lots of shared parking since they're near other restaurants / businesses - They deliver! - This location doesn't seem to run out of flavors often Cons: - No inside seating (although I think this is common for all Crumbl locations? Not sure though) - Their POS system is constantly down every time I come to visit. Not a big problem, but when there is a line late at night or right when school gets out, it can get annoying knowing that if the POS was up, you could order and wait outside or in your car until it's done - Service / team members can be either really nice or passively rude. Maybe that's just because they're mainly staffed by teens/young adults but it bugs me the wrong way when they look at you like you're an inconvenience when you order

Sonya M.

I know that the cookies are definitely overpriced, but I think they are worth it for the size! I got a Dubai chocolate cookie and it literally lasted for 4 DAYS before I finished it I think the cookies are the best!

Liz G.

Food 5/5: The cookies were delicious and super soft. I liked the variety in flavors. Very filling Service 5/5: They were quick to make the order and everyone was super nice Ambience 4/5: Super clean store, but this is definitely a take out kind of place overall I had a good experience

Rochelle Anne C.

It was my first time trying crumble pastries they were really good! Not too sweet, which I liked. I loved the pink cookie too. They didn't have the Dubai flavor, so I tried the cheesecake and tiramisu instead.

Rocky road, strawberry milk, salted caramel cheesecake and birthday cake

Nicole P.

It's upsetting how good these cookies are because they're ~800 calories each. I get the hype. If you're like my mom and gravitate towards fruit for dessert or anything "not too sweet" these are not for you. But if you're like me and have a gigantic sweet tooth, then you will not be able to stop thinking about these cookies.

Marciaann N.

Went here on a Sunday night and it was busy. It was easy to order on the app for pickup. Place was disorganized. People were waiting inside and outside and it was hard to tell if they were waiting or trying to order. Cookies are very sweet so not something I'd buy very often. Also kitchen looked very messy and dirty. Just doesn't look good since they have an open kitchen area for customers to see.

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Jon T.

371

3 years ago

Amazing! Waited for this to open and it's so good! The cookies were moist right out of the oven. Only suggestion is to sell those small cookie versions so we can buy more flavors rather than giant ones. We spent $10 for 2 cookies but probably would've spent $15 for same amount of dough for more variety of smaller cookies. read more

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Jenny A.

2 years ago

I love Crumbl cookie, but this location needs improvement. I ordered and paid 3 days in advance for a Party Box for my birthday to pick up Feb 14th at 6:30. I arrived at 6:30. Gave my name and waited around 20 minutes as I stood there, people were ordering on the kiosk, and getting boxes of cookies right away and walking out. I asked if there was a problem with my order, they just kept asking for my name. An employee finally tells me "it doesn't do any good to order online"" Huh???? After 30 minutes of waiting, I asked for a refund. Was given no explanation of what happened and zero communication. I got my refund and walked out with no cookies. Pretty weird way to do business read more

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Alex S.

Hey there, we're sorry you had a frustrating experience. Our team's…

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Mohammed A.

2 years ago

You'll love this cookie because it's irresistible, addicting, and different varieties they create every single day. Even the Cookie Monster couldn't keep away from this bakery. read more

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Alex S.

We're absolutely thrilled to receive your rating and your kind words…

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Randi F.

2 years ago

Love the always changing menu. My son and I have made a weekly tradition to share a cookie..

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Ashley M.

2 years ago

Everyone is so nice every time. Cookies are always delicious and fresh. I would recommend coming here!

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Mackenzie F.

2 years ago

Staff is always nice and upbeat. Cookies are always incredible. & the store is always super clean

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Laura G.

2 years ago

These are the best cookies I've ver had. I normally to deliveries and the service is always amazing. The flavors that are chosen are always spot on and always look good. Definitely one of my favorite treats. read more

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Lindsay D.

3 years ago

They have amazing customer service, and the most delicious cookies I've ever had!! Thank you, Crumbl! We will keep coming back!

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Alex S.

Thank you for your kind words! We're thrilled that you enjoyed our…

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Sina S.

2 years ago

Great service. Love the team over here. Always very helpful and the cookies are amazing

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Miya P.

3 years ago

I came here today to buy a box of four cookies. I asked for two semi chocolate chips cookies, this place makes their cookies so sweet that I asked the girl to add a few extra flakes of salt to the cookies. This way it could dial down their sweetness. However, one of the girls there told me that they "could only add to the cookie but can't take away". So they weren't able to give me a few extra flakes of salt on my cookies. Then what's the point of asking whether the cookies look alright when you gave them to me? What's the point of asking for my preference when you couldn't even fulfill even a simple request? If I'm gonna pay $5 for a cookie, the least you could do is dress the cookies to however I want it, whether it's extra sprinkles, whipped cream, candy mix, or even extra salt! That's the least you could do. I mean I'm paying $5 per cookie, that's a really high rate even with today's economy. I mean I can add $1.49 and buy 24 cookies at Stater Bros. So what I'm saying is... don't act like you'll accommodate my request when you won't because that's very hypocritical. read more

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Donna M.

2 years ago

My favorite guilty pleasure always a great selection of creative cookies. Once you stop by you wont be disappointed.

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Kai S.

2 years ago

very great cookies. I love going there. It smells amazing too. I go there every week

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Atiana V.

2 years ago

This Crumbl has rude employees, I opened the door at 10 and was batted away and denied cookies. I never made it in the door. 3 minutes later a customer is gifted a box of 6 cookies. I was there to pay and wanted some cookies, and was instead met with a sharp and an unpleasant atmosphere. read more

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Alex S.

Hello there! We're sorry to hear about the service that fell short of…

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Simran A.

2 years ago

Their cookies are always a treat! And you can't go wrong with their choco chip. They are a bit sweet but who doesn't like sweet! They give you the cookies hot and they seconds after I ordered it came. The service is great. read more

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Kayla Y.

2 years ago

Great place love the cookies and the staff every crumbl location has the kindest people

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Lyndsey B.

3 years ago

Paula went above and beyond! A delivery order went complete wrong and my cookies were destroyed. She went out of her way to make sure I got refunded and then free cookies delivered the next night. She even tipped the delivery person herself just to ensure I got my order in perfect condition this time. These cookies were not only delicious but came with a lot of extra love. This truly made my whole week to have someone be so genuinely caring. Thank you! read more

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Alex S.

Thank you for choosing us, and for the wonderful review! We're…

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Kate S.

2 years ago

First time trying this place my husband brought some home and the cookies were amazingly delicious. Highly recommend and also they are very big too! read more

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Alex S.

Thank you so much for taking the time to share your positive…

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Jessica R.

2 years ago

My family loves this place. We love to try the different cookies weekly. It's centrally located in Poway with easy access in and out the parking lot. read more

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Alex S.

Thank you for choosing us, and for the wonderful review! We're…

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Amanda H.

2 years ago

Staff are nice, service is fast, cookies are very good. Order on the app, then you don't have to wait

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Jacqueline P.

2 years ago

I personally know the founder and not only who created the brand is great but the cookies are from out of this world

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Luke A.

2 years ago

best cookies in the world i have never had a better cookie in my life they are so tasty and yummy and make my entire day when i eat them would rate a 10/10 so good read more

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Victor M.

2 years ago

Great cookies and they always taste fresh. The service is always very friendly as well. And the smell is awesome.

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Alex S.

Thank you so much for taking the time to share your positive…

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Andrea R.

2 years ago

Love Crumble Cookies. I love the lemon cheesecake. The peanut butter is awesome too!! Thenproblem is there are so many good ones it's hard to decide what is best! read more

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Alex S.

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Janmarie P.

161

3 years ago

Best cookies ever!! I love the different weekly menus. Favorite is Boston crème pie!!

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Alex S.

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Sam E.

2 years ago

Food is good, service is not. The owner is sweet, but often the employees straight up ignore me

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Alex S.

Hello! We're genuinely sorry for the disappointing service you…

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Emily A.

2 years ago

These cookies are my family's go to! Delcious weekly flavors and the standard flavors are always a hit.

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Alex S.

Thank you for your kind words! We're thrilled that you enjoyed our…

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Diana R.

2 years ago

Cost is high, but great cookies! Each week you want to go back to try more! Great way to get people coming back. Wish they had a smaller size to choose from. Too big to take to meetings. Too big for older people. Hate to cut them smaller, but hate to throw away. So I only buy for my family. They would sell a lot more with a smaller size to choose from. People there are wonderful! All of them! Place is extremely clean! read more

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Alex S.

Hi Diana,…

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A D.

2 years ago

Thank you for coming to Poway. We love Crumbl. Its perfect any day or for a special occasion, and they also make great gifts.

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Alex S.

Hi, We’re so happy to hear that you enjoyed and look forward to…

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Kelsey K.

248

3 years ago

Great addition to Poway, cookies are consistent with any other Crumbl I've been to. The experience was made even better by a young man working named Rory, he was so helpful and friendly! read more

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Gary H.

2 years ago

Fantastic cookies! Great variety! Great staff! Very clean! I get a box of four cookies every week!

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Alex S.

We're absolutely delighted by your positive feedback about our…

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Danielle C.

2 years ago

I love crumbl cookies! Every time I go, I get a little slice of heaven in my belly. It brings me back to being a kid, and I love how the menu changes weekly! read more

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Alex S.

We're absolutely thrilled to receive your rating and your kind words…

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Erin W.

2 years ago

Delicious! So fresh! So many great flavors. My husband and I enjoy going there to enjoy a treat or two. ;-)

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Alex S.

Hi Erin, We’re so happy to hear that you enjoyed our cookies and look…

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Hannah K.

364

2 years ago

The workers are Friendly, the workplace is clean, and cookies always deliver in taste and looks! Never disappointed.

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Mia W.

2 years ago

Great cookies and even greater staff. Bakery is always clean and orderly and I love coming here.

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Alex S.

We're delighted to receive your awesome rating and your kind words…

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Kathleen L.

2 years ago

I love the cookies. The freshness and delicious taste. The service is excellent very time I go.

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Alex S.

Thank you for your kind words! We're thrilled that you enjoyed our…

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Leah R.

2 years ago

We love Crumbl! So many cookie options with a rotating menu, which keeps things interesting!

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Alex S.

Hi Leah, We’re so happy to hear that you enjoyed your experience and…

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Heather S.

2 years ago

Really yummy cookies. Always a fun selection. Staff is always friendly. Quick service with the app.

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Alex S.

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Lynne H.

3 years ago

Peanut Butter/Butterfinger cookie was incredible! Service was excellent. Can't wait to try other flavors!

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Candace T.

3 years ago

The BEST!!!!! Always delicious, amazing customer service. My favorite for a quick unbelievable sweet treat.

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Alex S.

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Mercie G.

3 years ago

The store is bright and clean, the service is polite and friendly, and the cookies are so delicious. There's a flavor to please everyone in your family/friend group. read more

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Alex S.

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Page 4 of 5

13521 Poway Rd
Ste 504
Poway, CA 92064
Directions
(858) 859-8292
Call Now
Order Takeout or Delivery
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Visit Website
http://crumblcookies.com

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Hours

What time does Crumbl - Poway open?

Crumbl - Poway opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Crumbl - Poway close?

Crumbl - Poway closes at 10:00 PM on Monday, Tuesday, Wednesday and Thursday.Crumbl - Poway closes at 11:00 PM on Friday and Saturday.Crumbl - Poway is closed on Sunday.

Mon-Thu 9:00 AM - 10:00 PMFri-Sat 9:00 AM - 11:00 PMSun Closed

Payment methods

Does Crumbl - Poway take credit cards?

Yes, Crumbl - Poway takes credit cards.

Food & Alcohol

Does Crumbl - Poway have catering options?

Yes, Crumbl - Poway does have catering options.

Indoor Amenities

Does Crumbl - Poway allow dogs?

Yes, Crumbl - Poway allows dogs.

Outdoor Amenities

Does Crumbl - Poway have parking?

Yes, Crumbl - Poway has parking options. Street Parking, Validated Parking

From the Business

Specialties

Crumbl is home to the best desserts and cookies in the world! Baked from scratch, our weekly rotating menu features specialty cookies and desserts, like our award-winning Chocolate Chip. Our bakeries provide excellent in-store service and options for delivery and curbside pickup. Crumbl Catering options like Large or Mini cookies are available to make your wedding, birthday party, or office event sweeter. Crumbl delivers unique flavors perfect for gifting and sharing with friends and family.

History

Established in 2017.

Est. 2017 Crumbl was founded by cousins Jason McGowan and Sawyer Hemsley in Logan, Utah. The duo teamed up to create the world's best chocolate chip cookie. Once Crumbl's Milk Chocolate Chip cookie recipe was born, Jason and Sawyer opened the doors of Crumbl and sold their desserts for takeout and delivery. Over time, they grew their business to include more flavors and services like delivery, catering, and a weekly rotating menu. The rest, as they say, is history. Even though Crumbl is now a booming franchise with an expanding global footprint, our mission is stronger than ever. Crumbl's goal is to bring friends and family together over the best desserts in the world.

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Jessie's Bake Shop

The fruit basket cake is the greatest of all time. I've been coming here for like 20 years? It was…read moremy sisters wedding cake. You must order the mini eclairs and napoleon. Not a traditional creme pat, maybe closer to a diplomat? Always so light and tasty though. I've probably eaten a thousand of these. The owners still work here every day and are super nice. Support this local gem!!!

This is a great little gem. It is a small business that we love to support when we can, and the…read morebakers are always very sweet. The treats are always fresh and delicious. On top of that, they are extremely well priced to not break your bank to get some treats to share with others.

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Fresh and beautiful

Mini eclairs, cherry tart, blueberry tart, pecan tart, lemon bar, cheesecake

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My niece LOVED her fruit basket bday cake!

The Baked Bear

Stopped by for a birthday treat and it was perfect. I made an ice cream sandwich with two brownies,…read moreice cream in the middle, and hot caramel on top. Absolutely delicious. The brownies were warm and fudgy, the ice cream was creamy, and the hot caramel just tied everything together. The warm brownie with the cold ice cream is such a good combination. Such a fun birthday dessert. If you love brownies and ice cream, this is definitely the place to go.

The cookies are really expensive for how thin it is but their icecream is really good! I liked that…read morewe could sample the icecream and the store was relatively clean and had self serve water which is nice.

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Our ice cream social everyone is having a great time eating ice cream sandwiches

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Double

Sesame Donuts

Honestly one of my favorite donut shops in the area. I was craving some donuts and remembered this…read morelocation has a good assortment. I ordered a dozen donut holes of various flavors. They were spongy and just perfect for my craving. The cashier was awesome. Love this place.

They're just donuts, nothing really special about them…read more They taste like pretty standard cheap donuts, so if that's what you're looking for, it might work for you. For me personally, they were pretty greasy and had an artificial kind of taste that I wasn't a fan of. The only real plus is that they're open 24/7, which is convenient.

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A dozen assorted donuts

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KOKONUT - Golden Spoon

4.5

(11 reviews)

5.2 mi

Kokonut was an interesting experience as I wasn't aware that it was a vegan coconut pudding. They…read moreuse coconut water instead of dairy, so I went in expecting Melo Melo or Hui Lau Shan but it was completely different. For those that had fresh fresh coconut water, there's a bit of a bite unlike store bought ones and so the jelly had an aftertaste that was not creamy. It wasn't my cup of tea but if you're looking for vegan coconut jelly, KOKONUT can give that to you!

They are located in a small, nice, upscale strip mall…read more We were visiting San Diego for a surprise party the following day. On the way back to our hotel, the Marriott Courtyard, Rancho Bernardo. We had just had dinner with 25 of the many other out of town guests, at The Cork and the Craft. Though we had just finished dinner, and had a 5 minute drive back to the hotel, our passenger, (my brother-in-law) expressed that he was still hungry and would like to stop for ice cream somewhere on our way back to the hotel. Not knowing anything about the area, with a very small window of opportunity, I checked Yelp, on my phone, for a good, appropriate place to stop. KOKONUT-Golden Spoon popped up, as being right along our short route back, and with 4.5 stars, a definite YES! We learned that they have an option of frozen desserts made with coconut water, instead of milk. We did not try it. All 4 of us had frozen yoghurt. We were all happy with our selections.

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Mostra Coffee

Came here after lunch. I was craving something warm and comforting. And I needed a bit of caffeine!…read moreI ordered my favorite, the Bibingka Creme Brulee latte... heavenly. While I waited for my order, I went next-door to See's candy. I was craving fudge. I returned about 2 to 3 minutes after my order and my order was ready. The service was great... It was fast and the lady was really friendly. Inside it's very dark & moody vibes, still good natural light where you can work and study from. I just wish they brought back the Turon crème brûlée latte.

So many Filipino flavors I love at this coffee shop! My favorite is the bibinka latte, so…read moreauthentic with the ingredients used. The turon latte is an easy second favorite. Inside is cute and love the seating areas. They have pick up/mobile order, makes for convenient ordering! I always recommend this place and love when I see their coffee at other restaurants like Common Theory!

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Interior

Ghost Bear beans

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Turon Crème Brûlée Latte and Blueberry Pancakes Latte

Mochinut Poway

This is a small but cute donut shop in the big lot by Target in Poway…read more These doughnuts are really fun if you're looking for something different (but don't expect super airy and bread-like doughnuts) they are chewy, but that's what makes them fun! I thought they tasted pretty good the next day too (as opposed to typical donuts that really need to be eaten as soon as possible.) I really enjoyed the mango icing on mine and would definitely get more of these again. I look forward to trying the ube and some of the more unique flavors they offer. This place is definitely a potentially fun dessert stop to try with friends. Something good to grab and go (not much seating inside if you're wanting to sit).

Not often I can excitedly gobble balls…read more.. of dough... I should have come at a better time and picked a better flavor. That said my experience was alright. My donut has a mochi like quality. Nice chew. "Toothsome" some might say... I'll save "mouthfeel" for other things. I decided to go passion fruit flavor because after the lemon it's my favorite fruit. I'm also missing my usual travels to SE Asia (soon I'll be going) and so thought it would nice to sneak a taste. Unfortunately, the flavor was more perfume like, and not actually tangy like a nice passionate fruit. I knew it was a risk but when you're hankering for some mochinut in your mouth, you apt to get a little wild choosing flavors. It's a bit more expensive than I thought at over $4 for one. Luckily my hot date paid, though I'm thinking he thought I was talking about something else when I explained my craving! I'd give it another try.

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Churro donut

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A piece of plastic in their boba

Dirty Dough Cookies

3.8

(42 reviews)

2.2 mi

Came here the "first" time around 845PM when they close at 10 and was welcomed by a locked door…read morewith no sign nor note. The second time we were in the area we popped in and it was not busy, the employee was nice and gave us suggestions on their cookies. We ordered a few, and I would have to say they are sort of like CRUMBL cookies but not as good, and I don't think that CRUMBL are excellent. Just my opinion, but there was not a cookie that i sampled that is worth me going back.

I just tried their kooky monster flavor for this week and it is definitely my new favorite I've…read moretried of theirs! It's a sugar cookie filled with sweet cream, topped with blue frosting/cookie dough bites/chocolate cookie crumbs. So good!!! Love that they've been having more flavors without cream cheese. Also love that they give free samples in store!

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Wholly Crepe

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We got the Elmer's sandwich and a crepe; both were amazing. The sandwich was perfect, crispy, and a…read moregood mix of flavors! The crepe was also great. The service was quick and friendly. I would return and definitely recommend if you are in the area!!

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Inside

Mixed Fruits Crepe, white chocolate strawberry crepe, peach mango ice tea, and vanilla latte

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They sell crepes to go

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3.0 mi

It's 830pm and stopped here at 8 to pick up a last minute cake…read more... First off the two ladies working tonight, I wish I got their names but they were so sweet and very helpful. I had no idea what to order but they were an amazing help trying to help me figure it out. I just really loved their overall vibe and I would totally come back again just because of their customer service so thank you. They didn't have the flavor I wanted ready so I just had to wait 20 minutes to get it prepared no biggie since I had time. The kids were able to eat the minis I bought while I waited. Everything was good as usual!

Love their cakes, but I should've known my order was going to be wrong after my interaction with…read morethe person who helped us. I think I was being ignored to avoid grabbing a tray from the back so that was awk in its own. I also ended up missing 2 cakes and received 2 I never ordered. The menu is pretty straightforward, so it's hard to believe it was confusion over that. It came across more like they just didn't care because it was busy.

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Hawaiian Fresh Seafood

We came here again for awesome fresh poke and good portions. The poke was delicious and they had…read morelots of options. They also offer hot entrees. The shrimp was delicious. Staff here is very nice and works quickly. The restaurant is welcoming and clean. It has a small patio outside. We loved this place.

Came here after the Safari park because hubby was craving poke. We saw the positive reviews and…read moredecided to come here an order takeout for a late lunch. We ordered the poke plate. It comes with 2 scoops of rice and 3 big scoops of poke. We got the Pearl Harbor, garlic salmon, and got the bluefin tuna, which was an extra $4. The portion was very generous and my husband and I split it. I enjoyed the Pearl Harbor the most, which has a nice umami flavor from the oyster sauce. A close second was the bluefin tuna. The garlic salmon was tasty as well. My only complaint was there were a few sinewy pieces that made it really chewy. Despite this, I thought this place was still worthwhile and a great value for $28. I'll convince hubby to come back when he's craving poke. No pictures of the food bc I was so hungry and inhaled it. Sorry next time I'll get pics of the food and menu.

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Tiny amounts of fish at this location -- Poke Nachos

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Idego Coffee Roasters

I don't come here often enough, but crave it all the time--and I'm not even a big coffee drinker…read more While it is definitely worth the trek from Escondido, I simply wish I were closer for convenience reasons. They have a small menu, but that's why everything they roast is so damn good! They NEVER miss. Best decaf vanilla latte I've ever had. They're pretty quick too, but not sure if it's because every time I go there's barely anyone there. It's a small shop with a few tables, but seems like a good spot to study or catch up with a loved one.

Stopped by to get some morning coffee. As advertised , this…read moreis a very minimalist shop. It's like a old school coffee shop. Staff was very friendly and helpful. The coffee was smooth,not bitter at all. Plenty of parking The place is fine, just not a lot of extras(not a lot of options on drinks)

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Blend and Bite Cafe

4.8

(43 reviews)

1.6 mi

New fav local coffee shop! This is my new go to coffee shop…read morein Poway. They just opened a few months ago but I can already tell they're going to do so well. They specialize in pistachio flavors which is unique. They have everything from coffee, matcha, cold brews with cold foam. One of my fav pistachio lattes in San Diego! They also have smoothies & acai bowls. The smoothie was fresh & delicious as well! Plenty of tables to come and do work or catch up with friends. Plenty of parking! Will definitely be back

I wanted to do a quick little latte run and came across this cute little cafe! They had a lot of…read moredesserts for display, plus the cafe was so cozy and cute. I got a vanilla latte, tiramisu and a baklava. The coffee I wasn't too impressed with, because the vanilla latte I had was somewhat powdery? It was a bit grainy. Probably won't get again. The baklava was okay, personally found it a bit too sweet but technically that's normal...but I'd advise eating more than one in one sitting lol. By far the best thing I've had from this place is the tiramisu. The tiramisu I had was amaaaazing! Super fresh, not too sweet, and not too strong! Perfect layers and they were adequately portioned. The service was a bit slow but perhaps we went at a slow time but overall it's not a bad place to get a small dessert. Coffee wasn't stellar so I'll pass on the coffee next time.

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Inside

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Cafe!

Donutopolis

Donutopolis is the best donut shop I've ever had the pleasure of eating at. If you live in the San…read moreDiego area it is worth your time to visit. In fact even if you don't live here you should stop by. You won't regret it. If you want mediocre pastries that do nothing but scratch your sweet tooth, there are dozens of places out there that are happy to do the bare minimum. Donutopolis in Poway is not one of those places. For the same price if not better than their competitors you will received not only some of the best donuts you have ever eaten, from flawless classics to innovative specialties, you will also receive so of the best customer service you have ever had at a donut shop, or most other restaurants for that matter. The staff have made their small corner store into a friendly and comfortable place to pickup treats for your events or sit down for a fulfilling breakfast any day of the week, and with special made-to-order treats for larger events, such as their giant birthday donut, Donutopolis is your one stop shop for all your donut needs. A personal favorite of mine is their maple bacon bar which I can comfortably say is the single best maple bacon donut I have ever had, and they are consistent. In fact once when I went in to get one before work they were sold out, and when I asked if they had any the baker offered to make me one right then and there. For no extra cost he didn't just sprinkle bacon bits on a plain maple bar and call it a day, he used fresh maple icing to glue the bits onto the bar, a bit of extra effort that I truly appreciated as I had to eat it on the go. It's the little things like that which show me that the people running this store and making these donuts aren't just doing the bare minimum, they care about their craft and they are dedicated to bringing you fresh and delicious donuts every time you visit, never cutting corners and never disappointing.

Wherever I go I always am out on the hunt for a good doughnut. Found this place and thought I'd…read moregive it a try. The place itself is simple. They had an average amount of traditional doughnuts. I bought a chocolate raised doughnut, sprinkle vanilla cake doughnut, doughnut holes and a maple bar. The bread on all the raised doughnuts were light and fluffy. Taste-wise was average. The glaze was not sweet at all, but so much it didn't taste like anything. The maple doughnut wasn't too far from that as well. The chocolate doughnut was not too bad. The chocolate flavor was definitely there. The cake doughnut was a little on the dense side. I would say this place was overall average and probably will not be back. Food 5/10 Service 6/10 Overall 5/10

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27 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sam T.

Elite 26

120

2 years ago

"Visited Crumbl with high hopes but left utterly disappointed. The single star is a testament to the abysmal service encountered. The crux of the issue lies with their online ordering system - a facade of efficiency. Despite selecting a pickup time and receiving confirmation that my order was ready, reality begged to differ. Upon arrival and signaling my presence through the app, I was unceremoniously placed in a queue, as if my order was an afterthought. A 35-minute wait ensued, tarnishing the experience further. This ordeal wasn't just a personal inconvenience but a failure in a moment meant to be special. The order, intended as a gift, lacked the personal touch promised. Despite assurances received after calling to confirm, the notes meant to accompany each box were absent - a result of 'running out of paper'. Such oversight is inexcusable. Moreover, the 'wrapping' I paid for was nothing more than a string adorning the box - a stark contrast to the presentation expected. Retrieving a cutter included in my purchase became a 10-minute saga involving three employees, adding to the frustration. Observing the palpable tension among other customers, some of whom opted to leave, it was clear I wasn't alone in my dissatisfaction. The situation was dire enough to deter future personal orders, had this not been a gift. While Crumbl's cookies might be commendable, their service and operational efficiency leave much to be desired. A reevaluation of their app and order management system is imperative. No customer should have to endure such a disheartening experience, especially when anticipation turns to disappointment." read more

Giuliana P.

1 year ago

the whole dam town was crumble this fine Friday night with 2 kids working mind you the hardest workers I've ever seen they deserve a raise also there is so many middle aged brats that think there entitled to yell at these teens get em outta here,thank you! read more

Super V.

2 years ago

My experiences at Crumbl have always been quite good. The service is usually pretty fast. I haven't been disappointed with the cookies I got here they're nicely cooked and I will definitely come again. read more

Alexis T.

2 years ago

These cookies are so good and I love how they change the kinds of cookies each week and add different kinds of desserts through the week. I love getting the mini cookies too, they are the perfect size. read more

Paloma T.

2 years ago

AMAZING!! The cookies are absolutely divine. my soul simply transcended the moment my taste buds were serenaded by the sweet sweet song of the pink sugar cookie. my life was forever changed. read more

jessie v.

2 years ago

Yummy cookies and good service Key lime omg so booomb Good location and easy to find My favorite is the classic chocolate chip cookies tho always on point!! Friendly staff as well read more

Anjana M.

11 months ago

the cookies tasted awesome and the flavors were unique, the service there was really good. and the whole ambiance and vibe of the place was such an interesting experienc. read more

Emily C.

2 years ago

Such good food for a good price I would 10/10 recommend to everyone, they had great customer service and it was easy to order and didn't take long for me to get my food read more

Hunter J.

1 year ago

Service was amazing! Above and beyond from the manager Paula! 10/10 recommend the Cookies and Creme Brownie!!! Thank you the amazing work as always! read more

Cheyanne L.

10 months ago

Always great service and is super quick! You always get greeted when you walk in and they make sure you see the cookies before leaving with them read more

Andros D.