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    Crumbl - Poway

    4.3 (171 reviews)
    Closed 9:00 am - 10:00 pm

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    It is crazy in here, the employees are swamped but doing awesome! Dubai brownie
    Brandi P.

    Crumbl is conveniently down the street from my office. Location is great but it gets super busy. The last two visits I have wanted to try the desserts and I have ordered online during special promotions. The 1st visit was the release of the Dubai chocolate Brownie and it was super packed and even though I had a certain time for pick up the wait was 40 minutes over. This last visit was apparently free chocolate chip cookie day and same but the wait was 20 minutes after my scheduled time. Both times I felt bad for the staff because the store was crowded and loud and not all customers were the nicest. Even as busy as it was the store was very clean and the staff was as nice as they could be. My favorite was the lemon pie, crust was buttery and flaky and the lemon was nice and tart. My daughter said the cheesecake was nice and light as well, the coconut cake was ok. It was moist but did not have much flavor. Both of us were excited to try the Dubai brownie but were disappointed. It tasted more like a layer of peanut butter on a dense chocolate cake like brownie than anything else. Not our favorite of all of Crumbl's deserts. Cannot wait for the holiday cookies and stuff to come out!

    Biscoff Lava Cookie
    Danielle M.

    Pros: - DELICIOUS!!! - Lots of shared parking since they're near other restaurants / businesses - They deliver! - This location doesn't seem to run out of flavors often Cons: - No inside seating (although I think this is common for all Crumbl locations? Not sure though) - Their POS system is constantly down every time I come to visit. Not a big problem, but when there is a line late at night or right when school gets out, it can get annoying knowing that if the POS was up, you could order and wait outside or in your car until it's done - Service / team members can be either really nice or passively rude. Maybe that's just because they're mainly staffed by teens/young adults but it bugs me the wrong way when they look at you like you're an inconvenience when you order

    Dubai chocolate cookie
    Sonya M.

    I know that the cookies are definitely overpriced, but I think they are worth it for the size! I got a Dubai chocolate cookie and it literally lasted for 4 DAYS before I finished it I think the cookies are the best!

    6-Pack
    Liz G.

    Food 5/5: The cookies were delicious and super soft. I liked the variety in flavors. Very filling Service 5/5: They were quick to make the order and everyone was super nice Ambience 4/5: Super clean store, but this is definitely a take out kind of place overall I had a good experience

    Rochelle Anne C.

    It was my first time trying crumble pastries they were really good! Not too sweet, which I liked. I loved the pink cookie too. They didn't have the Dubai flavor, so I tried the cheesecake and tiramisu instead.

    Rocky road, strawberry milk, salted caramel cheesecake and birthday cake
    Nicole P.

    It's upsetting how good these cookies are because they're ~800 calories each. I get the hype. If you're like my mom and gravitate towards fruit for dessert or anything "not too sweet" these are not for you. But if you're like me and have a gigantic sweet tooth, then you will not be able to stop thinking about these cookies.

    Marciaann N.

    Went here on a Sunday night and it was busy. It was easy to order on the app for pickup. Place was disorganized. People were waiting inside and outside and it was hard to tell if they were waiting or trying to order. Cookies are very sweet so not something I'd buy very often. Also kitchen looked very messy and dirty. Just doesn't look good since they have an open kitchen area for customers to see.

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    2 years ago

    Always great cookies and always great customer service!! Curb side delivery is a great perk!

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    Alex S.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Love Crumbl cookies! I love how they change their flavors each week. I have purchased these for friends and it's such a great gift idea!

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    2 years ago

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    1 year ago

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    2 years ago

    Always clean and staff is friendly with a warm greeting and a smile. One of my favorite locations of crumble cookie

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    They have such good cookies! I love they're oreo cookie sandwiches. I'm always excited to see what they have for the week.

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    2 years ago

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    2 years ago

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    2 years ago

    Love this location! Our cookies are perfect every time and the staff is very courteous.

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    2 years ago

    Clean environment and great cookies! I love the ability to see the samples of what you can order.

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    2 years ago

    Unbelievable cookies, the flavors are amazing. Always fresh. The store in Poway is clean, an open concept atmosphere.

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    2 years ago

    I love cookies! and the variety! I keep going and trying all of the new cookies every week.

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    2 years ago

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    3 years ago

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    2 years ago

    Great cookies can cut in fourths as cookie are large or buy the smaller ones. I love the semi chocolate and lemon.

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    2 years ago

    Cornbread cookie is amazing don't sleep on this awesome cookie can't wait to try a different.

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    3 years ago

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    2 years ago

    Great customer service and always yummy cookies. Curbside pickup is so convenient and the quality of the cookies is outstanding.

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    2 years ago

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    2 years ago

    Love the cookies here they the best in town I recommend these to all of the cookie monsters out there!!!!

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    2 years ago

    Love it for every single occasion or just for pleasure excited every week about the new menu

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    2 years ago

    Cookie was good, I wish they had samples for tasting. Pretzel cookie was yummy but lemon was ok.

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    2 years ago

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    3 years ago

    Always a dessert good option for the family. Great variety of choices! Definitely recommend

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    Page 3 of 5

    Ask the Community - Crumbl - Poway

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