I've been here a few times now. For some reason they didn't have the cookies on display to see what was available. I know I haven't been here in a while, maybe they don't do that anymore. I'm not sure. I got the key lime cheesecake cookie. I wasn't impressed. I've been baking cheesecakes A LOT lately and this cookie tasted nothing like cheesecake. It was very tart as well. I absolutely LOVE their key lime pie cookie so hopefully that comes back into rotation soon. I'm still a huge fan of Crumbl cookie so I'll come back. As always come try it for yourself. There weren't many people there so service was super fast and it wasn't as loud and chaotic as usual. read more

Crumbl - Royal Oak - Key lime cheesecake cookie, not my favorite - Bakeries Near Me - Royal Oak, Michigan

Well, I've only ordered from Crumbl online in Ohio previously to this. However, the experience was much nicer. When I went into the store there were 2 employees working behind the counter working on toppings for the cookies, and 2 customers waiting. Everyone looked they they were having a pretty bad day. I waited a few minutes to have someone say something to me like, "hi, we'll be with you in a minute" or anything similar. The 2 employees didn't even look at me. When I looked at the counter where a computer/order system was pointed toward the customer area. I was looking at it, to determine what to order. Then one of the employees literally walked across the area, to a section behind the counter. I went to ask her a question and she didn't even acknowledge I was standing there attempting to flag her down and ask something. I decided not to order from this Crumbl. I was seriously disappointed, the one I ordered from in Ohio was much nicer even though it was only over the phone. I don't know if all the stores are set up like this, but they seriously need to rethink what this says to your customers. (Just order, we don't want to talk to you, help you with an order, or really even be considerate to you as a person). read more

Fast and easy to order online. Delicious cookies and super convenient to pick up after placing the online order. See the photos, which are from one of the pickups I made from Crumbl for my peeps at the law firm, who are notorious cookie scoundrels. read more

Crumbl - Royal Oak - Mini 12-Pack - Bakeries Near Me - Royal Oak, Michigan

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The s'mores skillet cookie may have been my favorite cookie to date. yum! Try it if it's on the lineup! read more

Crumbl - Royal Oak - S'mores skillet cookie - Bakeries Near Me - Royal Oak, Michigan

They make expensive but really good oversized cookies. Located in a new shopping strip type mall near the hospital just off of busy Woodward and 13. Inside is a counter with the cookie making equipment behind. Make your order on screen or with the employee. Everything is very clean and bright. read more

Well, better this time--I got a box that holds six that I neglected to realize last time that I was walking out with one that held four, plus I added the Andes Mint Brownie in the single box, so I feel a bit better... Thank you for this order going right, just wonder how long before I get the two, to make up for the two lost and would have appreciated the candy hearts (though they'd be stale by now) and the red, pink and white sparkles that are seasonal, as well as the salted caramel that I might have ordered long ago before anyway... -- Dave read more

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Great cookies - very fresh! Ordered through DD and the cookie looked great and tasted even better.

Great cookies we enjoy coming in to get cookies as a family. This is our favorite location.

The pink velvet sugar cookie was awesome! & you can't go wrong with a chocolate chip cookie.

i tried Crumbl and honestly I feel like it's kind of overrated. The cookies look really good and are super big, but they're usually way too sweet for me and sometimes a little undercooked in the middle. I do like that the flavors change every week because it's fun to try new ones, but not all of them are actually that good. It's also pretty expensive for just cookies, so I don't really think it's worth it all the time. I'd maybe get it once in a while, but I wouldn't go out of my way for it. read more

Crumbl - Royal Oak - don't taste yummy - Bakeries Near Me - Royal Oak, Michigan

Today is the last day for Raspberry Cheesecake cookies and the day before Mother's Day. They keep selling out on the Raspberry Cheesecake, however, if you are willing to wait 45 minutes (which I did) you win! There is no seating inside this location. Watching from car, this place is a revolving door. It has 15 minute parking spaces outside and it is right next door to the Beaumont Urgent Care. The staff for very pleasant and helpful! read more

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This place is staffed by teenagers and runs like they have ZERO adult supervision. What is the point of having mobile ordering available if customers have to wait 30+ minutes for their orders? People were moving through the corewell urgent care next door faster than Crumbl. Will think long and hard before I ever place another order here again as my time is clearly not of any value to the people who run this place. I would like my $25 back and my time back, given we have not even received our order yet. Very disappointed and frustrated. read more

Horrible customer service, poor communication. Order not what I selected, told staff I was traveling, basically threw 12 cookies into a box...no paper, cookies sliding everywhere, broken, mixed w each other. These were for a gift of appreciation...embarrassing presentation, no company pride. Will not shop there again​ read more

I ordered cookies from three different Crumbles for Valentine's Day. This was the only location I had issues with. The first, may have not been their issue. I ordered using the app not knowing that the store was not open. I will give that to being a corporate/ app issue. The recipients waited and the cookies never arrived. I called and left a curtesy message and never heard back. When the cookies were finally delivered, 4 cookies were in a large box, which made look like some were missing. Since there was so much room, one cookies was smashed, the icing was stuck to the top of the box and it was very disappointing. I will not order from this location again. In person might be a different experience but I would not use them for a delivery. read more

Just came home from Crumbl in Royal Oak to discover that they did not put any frosting on my Oreo cookie.....wth Crumbl? Do better.

I wouldn't say the service is bad, the employees just aren't exactly friendly. If you order online, you will obviously get your order significantly faster than ordering in the store. While the cookies are "baked fresh," they kind of have that not do homemade taste. They are quite expensive. Cookies are large and shareable, but other chains have better quality with more affordable prices. read more

Love this place and they have new flavors every week! My fav are the caramel apple, cheesecakes and Dubai brownie!! Sooo good!

These cookies are amazing-- warm and delicious. Perfect fix for whatever craving you have. read more

Crumbl - Royal Oak - Wedding cake cookie - Bakeries Near Me - Royal Oak, Michigan

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Reasonably priced cookies & they were very good! The crew member at this store provided exceptional service the were out of stock on Cookies and Cream cookie but I was told they would have some when we called ahead so this server made sure to apologize and comp the one cookie for our inconvenience of having to come back. If you want a good sweetie you definitely wanna give them a try. read more

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Crumble is pretty good. Every week the flavors change, and it's something different. I never really get the cookies. I always get either the cake that they have for that week or if they have a cake like cookie. read more

gave me a cookie that was meant to be chilled, covered with condensation from being left out and MOLD. very disgusted. read more

Crumbl - Royal Oak - cookie with mold on it - Bakeries Near Me - Royal Oak, Michigan

This location is great and convenient, I love the service and the cookies. I will continue to visit this location and enjoy treats and snacks. read more

I'm a huge fan of Crumbl Cookies and this is now the closest location to me - I used to drive to the Rochester Hills location but this is about 5-10 minutes closer. We stopped by late last night to pick up this week's cookies ... I sometimes DoorDash them but it's definitely cheaper to pick them up in-store. We ordered the four weekly flavors: Key Lime Pie, Iced Oatmeal, Snickers (PB feat. Snickers), and Triple Chocolate Chip. My favorite was definitely the Snickers, but the Triple Chocolate Chip was delicious too. I'm not a huge Oatmeal or Key Lime Pie fan ... I didn't really like the Oatmeal much, but my boyfriend did; the Key Lime Pie had a fluffy topping and eventually grew on me. It's definitely tart like a Key Lime Pie but also pretty good. I saw the review on here talking about the extra service fee, so I did some investigating in my Crumbl app - they did charge me 6%, but so does the Rochester Hills location, according to past orders. I've also ordered from the Surprise, AZ location, when I was in Arizona recently, and they charged me AZ sales tax plus a 2.5% service fee. It's definitely interesting that the franchise owner can decide whether to charge that or not, but Michigan usually charges 6% sales tax anyways (on non-food items) so I don't mind paying it for delicious cookies, although I do wonder whose pocket(s) it goes into. That being said, counter staff were pleasant at this location too, and I would definitely stop by again, especially since it's only a 10-minute drive from me. It's located right in Woodward Corners near the Wahlburgers area there. read more

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In my opinion, the most exciting part of Crumbl is opening the menu each Monday morning to set eyes on the new menu of the week. What keeps you on edge is knowing that 4 new cookies are released each week, replacing the last 4. Each cookie remains on the menu for one only! If you miss them this week, who knows when they'll make their rotation and pop up again on the Crumbl display-- two weeks or perhaps 2 months... with each release, you are tempted to try each "limited edition" cookie you have yet to try, or pick up few or more of your past favorites before the week ends. Among many mediocre picks, I've found few that I find whose taste is exclusive to Crumbl. Many cookies have had a nostalgic taste, which in my opinion, does not warrant the price tag. Few are truly new, some are good, most are mediocre, some appear as exciting flavors that are cool to see on the menu (everything bagel cookie?!), some are bad. Like I said, I think the most exciting part about Crumbl is the rotating menu... but price always makes me hesitant to try more. read more

Crumbl - Royal Oak - Sharing is caring... and enhances the friendship experience ! - Bakeries Near Me - Royal Oak, Michigan

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I am a huge Crumbl fan. We were recently turned on to Levain cookies, many people told us they were better than crumbl, but no, after trying a box then coming here, Crumbl still reigns in my heart. We got the pumpkin chocolate chip, cookie butter, and chocolate with peanut butter chips, all very good. I also like that the order came out faster than I have ever experienced, I was still paying at the kiosk when our name was called! That's great service! I did not love this location as much as some of the others though. I am not sure what is typical here, but it was a bit small. They really did not have someone help you at the register, or answer questions, you had to order at a kiosk. I understand things are more expensive due to inflation, but the cost here not only when up since I started coming to Crumbl, but from a month or so ago, which makes it hard to buy cookies often no matter how delicious they are. I also cannot tell if I have achieved the correct points for a gift card, no one was at the register to help. Even though this is not my typical location, Rochester, or the other one I frequent, Novi, I would probably be back. We are in the strip mall often for dinner so I could see up stopping in again. read more

Crumbl - Royal Oak - Bakeries Near Me - Royal Oak, Michigan

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The Martha Stewart Chocolate Chip cookies is absolutely delicious do yourself a favor and try them!!

OMG! This place is so good. I love Keylime pie. I love their cookies, and I see now they have Keylime pie that I can't wait to try. I love Keylime pie. read more

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The Royal Oak location ‍ avoid it at all cost. One of the bakers, rolls her eyes & looks at you in total disgust while patronizing this business all while popping her bubble gum. Best of luck with your experience. read more

Crumbl - Royal Oak - 4 variety box of cookies - Bakeries Near Me - Royal Oak, Michigan

I've had decent experiences at this location but lately they are not great. A few weeks ago the cookie was not fully cooked/super hot and the frosting had melted off. They were busy and obviously rushing and not caring about the quality. Last week I was excited for pink sugar to be back and they were terrible. They were too thick with barely any frosting, more like a glaze. Definitely not freshly made either, just pulled out of a fridge. I never do this but I went back in to ask if they had changed. I was told that's just how they look and too little frosting was put on. There was no offer to remake them. The people working there seem nice enough but they need more training or just to care a bit more about the product they are putting out, otherwise people are going to stop spending $5 a cookie. read more

Crumbl - Royal Oak - Bakeries Near Me - Royal Oak, Michigan

I've been to a couple of other locations in the area and decided to stop here when I saw there is one in Royal Oak. I'm so glad I did because this is the first time I've had the carrot cake cookie. That cookie is delicious. I've been waiting for it to be offered again for the last few months, but it has not come back around. I'm waiting on that one. I also had the lemon bar cookie which is good also. read more

Crumbl - Royal Oak - Carrot Cake and Lemon Bar cookies - Bakeries Near Me - Royal Oak, Michigan

Sometimes to size of the cookie varies! I want them to be more consistent, on the larger side, for a $5 cookie.

The workers were so kind and the cookies were amazing! I would definitely recommend this location if you are wanting some crumbl!

Terrible experiences. We've been trying to be patient with this location. The employees are totally disengaged. Orders are consistently delayed and incorrect. Packaging always comes out filthy and sticky. Based on what they charge I would expect a much higher level of service. I would give less than 1 star if possible. read more

This establishment is always very clean and the cookies are fresh everytime I visit them 10/10 definitely recommend only thing is the prices are a bit high. they should have so discount days or times of the day but other than that it's good read more

Oh my sweet Jesus crumbl cookies... I don't know what to say. I came here because I seen that there was a giant pink F150 with cookies on it and it drew my attention....... Then I walk in and the lines out the door. I was easedroping and I heard a bunch of people and recommendations and what everyone was getting and so I just Ordered whatever everyone was bragging about. Needless to say....I got a little carried away... Those who know me know I'm all or nothing!!! So there is NO happy medium or shades of gray.... So this led me to a Cookie Conundrum.... WELL... OVER 12 cookies later... I had action! And I literally ate 3 before I got HOME. My Mr. Was only allowed HALF of my key lime cookie. I am straight up SERIOUSLY dont you touch my FOOD or ELSE type of GIRL lol... So thanks Cookie trap pushers IBnow have a new addiction thanks to crumble cookie people!!!!! I will be back to get my next fix very soon. Probably have them delivered... I'm a Eastsider and I'm extra so they can deliver the goods to me! Enjoy your cookies my friends!!!! read more

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Greta cookies but very busy. I would definitely go there again. There rewards are pretty good!

This location just opened so I know they may have to work out some kinks. The staff is working so hard and the line moved relatively quickly. I tried to respond to their customer survey before writing a review, but the link wasn't working... We ordered two cookies, and one was served completely uncooked. The PB cookie was amazing and the flavor of the Cinnamon Toast Crunch was, too; however, as you can see in the photo, we were served a very raw cookie. I'm pregnant and pretty bummed. These are $4 cookies -- and they're massive! -- but that's $4 wasted. Hopefully if we go back these things will be sorted because these cookies seem really great. read more

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After hearing rave reviews from colleagues, we decided to pop over to our loca Crumbl opening. Staff was working tirelessly and cookies were fresh, so that was great! But the flavors themselves were nothing to get excited over. I was most excited to try the chocolate chip, but it was overly sweet and I wouldn't get it again. The ones with cereal were totally overpowered by the sugary cereals they were coated in. Honestly, our favorite was the sugar cookie. The icing was slightly fruity, and my little one choose that one to (almost) finish. We will be back to give some different flavors a chance in the future. For now though, there are a lot of other places I would rather go for a cookie. read more

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I'm so excited Royal Oak has a Crumbl location because I've been itching to try these cookies for months. I tried the honeycomb, peanut butter brownie, Oreo milkshake, and chocolate chip. I was pleasantly surprised by how much I actually liked these cookies - some of them more than others but that's to be expected. This place was smooth running and it was interesting to see all of the people working to make these cookies. The one thing that i didn't live was the box the cookies came in. I live the pink aesthetic but it's an awkward shape to hold and the box did not close properly. read more

Crumbl - Royal Oak - Bakeries Near Me - Royal Oak, Michigan

Now for my long awaited crumble cookie review I've Been waiting a long time to try these cookies to see what all the hype is about and let me tell you they are good cookies in my opinion they are more like cakes than cookies the customer service was great and friendly and fast they were hot and soft 19$ is a lot for 4 cookies was impressed I was did they live up to the hype they are a good cookie I also had the strawberry pop tart cookie that's the best one did not get a pic because I ate it to fast lol so if you want a cookie that's more like a cake big soft and sweet then come here you want be disappointed lol also I'm a box man I was kinda disappointed in the box however you eat the cookies not the box lol read more

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