I was desperately trying to sell my clunker and after getting the run-around from Craigslist…read more buyers I finally threw up my hands and decided "to hell with it, let's just go with Crazy Ray's". So I called and said "I'm ready to sell my car" and the response on the other end was "Good for you". Do you want my business or not? Of course I didn't get what I expected but they picked it up two days later and called before they arrived.

Crazy Rays sold the yard to a nat'l company called LKQ, no way to contact the yard directly…read moreanymore. Also, the LKQ call center personnel could not answer any questions I had regarding vehicles, parts etc., but offered that I could just drive to the yard to ask questions. In summary, you can't call them directly and you can't get any answers from the LKQ call center. You just have to hope to get lucky once you arrive on site.

They are way over priced for used parts it's only beneficial if you need an emergency part right…read moreaway if not better off buying new online or checking other Used parts stores

I bought a starter from the only days ago . Its working like new . id go to them again for 1,000…read morereasons. Reg holmes jr

The Erdman Ave store @ 3925 Erdman Ave in Baltimore, Md., has the worst customer service ever…read more Slow and inadequate. Not to mention that the store is filthy!! The associates look and sound like they don't want to be there. Don't try to call the store because they just answer the phone and then put you on hold and they may not come back to the phone, so you just hang up and call again. I had been on hold for 10 minutes and my friend who was sitting right beside me the store. Someone answered the call and asked how they could help her and as she began speaking they put her on hold. Mine you I am still holding on the line and it's been 21 minutes. Why am I on hold for 21 minutes??? They need to get people who want to in that store!!!! someone just answered the phone again and told me to hold.

Advance Auto is by far my favorite auto store, but this store is a joke... can items ever be in…read moreplace and the staff be alert and aware. Its like they go there just for a paycheck... a job isnt just a paycheck. If your in retail you need to understand that customer service is key to that job.

We were not pleased with the guaranteed working engine we received from this location. Although it…read moreworked, there were malfunctions that cost me over $1000 to fix and ultimately resulting in me having to get a new car. When we asked for a refund, they would not honor it and the manager stated that the mechanic who placed the engine in the car should have done this and that. Whatever! Ultimately, the engine worked as they assured us, but does it work properly or as it should was the question that should have been asked.

This place isn't really review worthy. It's a parts place but I game them 4 stars for having the…read morepart I needed.

Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

Service was excellent with knowledgeable technicians. Great experience from start to finish. Camera…read moreinstallation completed in 1 hour. Would definitely recommend.

A little farther out of the way than I wanted, but worth it…read more Was needing more Camaro parts when i got a notification a few days ago. Another Cam, up on Erdman this time. Did what I could to avoid tolls via Google Maps. (Hint: set it to go to LKQ Baltimore-Hawkins first and then add this one in navigation.) Arrived sooner than expected. The parking lot is pockmarked like the moon's surface--just like LKQ Jessup--but there IS enough space to park. Was a bit concerned, though, as a few people were rubbernecking my (admittedly nice) car when parking--as with prior review, better to go to a junkyard in a junk car, but I had no other option. Went through the process of signing in, etc....the yard itself was a little disorientating at first. but the place is just small enough to get around and see where you need to go. Found what I was looking for, just like finding buried treasure in someone's backyard. Yay, bonus points. :) Not a bad place at all. Everyone was decent, etc., and I was able to drive home without hitting a toll road. Again, good place to go to. My one piece of advice is rather personal: Make sure to get your daily 'constitutional' done at home before arriving. There is no port-a-potty in the world that is clean enough for most people, and in the Summer heat they're absolutely gross.

these junkyard are getting greedy from $3 entrance fee and their web pricing are drastically…read moredifferent from the store when you checkout and they charged you environmental fee that almost 10% plus core charged. warranty is tied to the part for 90 days unlike before that is optional. warranty is a joke and as you can see on the receipt "all sales are label As is". environmental fee for safety when most of the wheel barrow are broken and yard are full of parts that can cut or trip you while you survey the partially label sections. watch your receipt because they are sneaky to up charge. no vending machine or washroom too and the portable toilet are hit or miss.

Good Customer Service is sometimes hard to find but not at Kenwwod. Here your going to recieve…read moreExcellent Customer Service because they Actually care about getting you back on the road!

From the owner: Kenwood Systems is a family-owned and operated commercial truck repair shop in Baltimore. We are…read moreproud to offer great customer service and do whatever we can to help our customers. We do all-makes service, sell all-makes parts, offer DOT and MD-State Inspections, and offer collision repair and body painting. We also provide Maryland State Inspections for cars, trucks, and motorcycles. Give us a call and we will be happy to help you with wahtever you need.