Caught driver stealing items out of my truck. He didn't realize i had a dash camera. Let the owner…read moreknow and they made him return the items.

Thank you so much to the sweetheart that came to the Food Lion to jumpstart my Maxine....He got…read morethere way before the time that was dispatched and I appreciate it. I had a rough day and I had a class that was starting at 7pm. Needed to drop my daughter at cheer practice as well. Thank you so much for pairing with my insurance company and arriving early to get me in my way. I stopped and got a new battery prior to going home to fix dinner .

Absolutely Horrible Experience: Especially with One Employee…read more I don't usually write reviews, but this experience was beyond frustrating. There was a pregnant woman there, her name was Katy (I believe) was incredibly rude and disrespectful. I'm a woman who has worked in the restaurant industry, so I fully understand how stressful customer-facing jobs can be. That's why I made sure to be polite and respectful throughout our interaction. Unfortunately, that effort was not returned. Katy came off as completely miserable and made an already stressful situation so much worse. She offered no help, no compassion, and certainly no professionalism. I understood the towing policy. I wasn't there to argue but her attitude made everything harder, especially for someone dealing with this for the first time. On the bright side, one of the towing guys I spoke with was kind and helpful, and I really appreciated that. But it's unfortunate that one person can make such a negative impact on the entire experience. If management is reading this, I would have loved the chance to speak to someone in charge, but Katy refused to provide any contact information.

We went to get our items and Rockdale refused unless we could pay the balance. We explained that…read morethe insurance of the person who hit us would take care of that and it was not legal to hold someone's belongings until a tow fee was paid. The ignorant pregnant lady at the front slammed the window multiple times her attitude was atrocious and the manager was the same way. They did not care and held our belongings anyway! When the insurance finally paid and we got to go in the car most of the belongings were gone even mail with our address!! This is the second time a crashed car of ours was towed there and items went missing this is not the place to go and avoid at all cost unless you want your items stolen.

This first paragraph and the 5 stars is specifically about the service station. My vehicle was…read moreoverdue for an oil change, and my wife complained about the tire light coming on. She called this station and the person said to come on in. She was quickly tended to, and the vehicle was ready in a hurry. We live just a few blocks away and had never had a reason to use the service station, but will definitely keep it in mind for future needs. The price was reasonable, service was good, and they turned off the oil change light and TPMS light. As for the gas, I've only filled up a few times because the price is high. I understand, it's the city and land isn't cheap, but for me, I am usually looking for a lower price, so it's only been during an emergency that I've used the gas pumps. But, it's nice to have a gas station so close by in case it's needed, which it has been a few times.

Its 6pm in midtown Baltinore and easily the worse rain storm I've seen in decades…read more The hail is golf balled sizes, trees are blown over, the roadways are like wading ponds, its booming thunder, its lightening and visibility is poor at best. Many drivers are pulled over and like eight other cars I pulled into BP to avoid having my windshield cracked, getting in an accident or worse. All of a sudden an angry man came from inside the building yelling, move! Out-out, get off the lot! Sir, not only are you mean and lacking compassion what I wanted to say is I need gas you careless person!

The service department has redeemed the sales department which was not good two years ago when…read morecoming to help a friend test drive some cars. However this was for the service department and I will definitely be back when my Subaru needs warranty work or service. I came here for my state inspection as I was new to Maryland and needed it to register my car. Also came in to establish with a new Subaru dealer to have warranty work and have other repairs completed on my relatively new vehicle. This was super easy and my inspection was completed within about 2 hours. Highly recommend.

Very poor service.. overpriced quotes and parts.. the staff are nice. Took my vehicle here 3 times,…read morethey then proceeded to reject my vehicle for service, due to "rust". Understandable, until I took it to a real shop which seemed to proceed with repairs, and didn't blink twice when I mentioned rust.. didn't go to another dealer after this, but if you do, Frederick is the better option!

I had a f'lat tire and happened to be close by this establishment. Thé owner is very charming and…read moreprofessional. He himself changed my car tire in few mins and offered other new tires deal... I was happy and would like to recommend others for their best services

Great and convenient spot. My tire blew and I needed to get in somewhere fast and early on a…read moreweekend. They saw me right away (around 9am) and it ended up I needed a new tire. In and out 30 minutes, with a new tire, 60 bucks. Will be back if I need another tire service!

I was driving down Edmonson Ave last week on my way to my cousin's barbershop and the Low Air…read morePressure light came on in my car (thank God for technology). So I stopped at the nearest gas station and took a look. Low and behold, I had a nail in my tire and I could hear the air hissing out! Luckily I'd been referred to this place by the local auto body shop, so I stopped by. First Impressions: Homey, hole in the wall kinda place. Nothing fancy. It was mid-day on a weekday, so when I rolled up, the owner, Randy (friendly guy), was able to see me right away. He also didn't talk down to me due to my obvious lack of car knowledge as I was trying to explain the problem. Before I knew it, he was showing me to the waiting room, where he turned on the fan and TV for me! SERVICE! It was just $15 to plug my tire (cash or credit), and I waited all of 20-30 mins. BOOM. Back on my way for my haircut. Great little gem of a place. Solid owner. Excellent customer service. Check it out.