Do not use this storage - please be warned. I have filed 2 police reports and a BBB against this…read moreplace. I rented in September since I was moving. I got an inside unit and pre-paid. I had the unit less than 2 weeks and it got broken into the NIGHT I moved everything in to it and then the next morning when I discovered the crime - I noticed that 4 other units were also broken into. I informed the lady who came at 9am and she just used her foot to push the belonging back into the other units and then closed the door. She then explained to me this happens often (wish I had known that) and that its easy to break in and she thought it was an inside job. 2 days later, after reinforcing the unit, it was broken into again. A day later - I get an email that says my unit was left unlocked and I need to come fix it - I asked and the lady goes, oh that was an accident. It made me wonder if the other property people were informed their unit was EVERY broken into. Flash forward - I've spoken to 3 different people (Shanna, Jeffrey, Misty) to get reimbursed for Sept ($133) and it was approved by District Manager Trey but now its the END of OCTObER and the money has not returned to me and my understanding is they fired the women who TRIED to help me and all their locations dont answer their phone now. Trye won't answer - I've left him multiple messages for accountability. This place is a scam and there are multiple break in. The same owner of this location owns the Westgate location too. DO NOT TRUST THIS PLACE WITH YOUR BELONGING.

Terrible. This place caught fire several years back probably because of their unsafe practices of…read moreleaving trash and and other personal belongings, including gas cans strewn about their roof. Also, I made a purchased some boxes a while back and then ended up not using them. When I returned them, instead of refunding me they charged me a second time for the boxes. I don't know what could be so hard about spending 15 minutes to get the trash off of your roof. Have a little respect for your neighbors and the neighborhood, why don't you?

Rented at the Congress location with no specific length of stay at the start as I was storing…read morethings until I decided on a permanent residence. It turned out to be only two months, and one month was free! Very helpful and professional staff, easy access, definitely secure. It was still summer when I was renting at Extra Space and the air conditioning was always working. The place is clean and well maintained. Can only comment on the Congress location, but my experience was excellent.

I rented for 3 years. 1 year at the Brodie location and 2 years at the Boston Ln location. Cindy…read morethe Manager is great to work with! Cl a well managed facility.

The units are amazing. We were looking for a storage place close to where lived. ATX appeared the…read morebest for the buck. There are elevators on site and carts to move your items in and out of the units with ease. I recommend purchasing a lock on site. It is easier with this lock than a normal padlock. There are four sizes of the rooms. The largest is a large 10x15. I find getting the largest unit was better and few dollars more for the unit value. The next is 10x10. They have two smaller units. When you select a unit, be to remember your access code. You are going to need it to where the units are and to ride the elevators. Be sure to return any cats you use, it's a good sign of proper use in a storage facility. The two top mangers Paula and Howard are super nice along with the rest of the staff. You have a three day grace period to pay your dues before a late charge is applied. To prevent late charges, they accept auto pay. The units are open 9:00am to 9:00 pm Monday -Sunday. The staff is on duty from 9am-6pm. Be sure to be out by 9:00 or you will get locked in. They also have boxes and pack stuff in the office.

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

The customer service here is second to none. Steven has done a phenomenal job for us. He's…read moreattentive, communicative, accommodating, and not only hard working, but fast working. Top notch facility from top to bottom!

I needed to store a car here. Was very disappointed to find that the entrance is really high and…read moredifficult for my car to clear. Even though this was the only reason for my cancellation, I was still charged administrative fees.

The staff are friendly and helpful - they've helped me so much! Nice facility and most importantly,…read morevery secure.

They offer good customer service, clean units at a fair price. Place is also very secure.read more

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

They raised my rent from $46 amonth to $195 a month... that's a 324% increase. Never in my life…read morehave I had such a crazy increase for renting a storage unit or even an apartment/home.

I started out in Littleton, CO when it was under the prior management that I loved. Since US…read moreStorage took over it went downhill fast. Management became hard to deal with and very non professional. The rudeness by the present manager got so out off control. The price increase was excessive. There was a problem with the sewage coming from the apartment and the trail of this was running through the units. It's still going on to this day. The maintenance upkeep was very bad. The debris in front of the units were never cleaned up. Took very long breaks and customers left to go to another facility. I left but it took 4 days to load most of my belongings and go to another facility that was so much cheaper and cleaner. I STILL NEED MY SUITCASE OF CLOTHES, MY BIG CERAMIC ELEPHANT, AND MY EXPENSIVE COMPUTER CHAIR. I had so much to move thanks to the rude management I had to move a double unit by myself and I'm 75 yo woman. I want my things back. No one will get my referral as long as the present manager at 8145 w grand ave Littleton co. Very young and unprofessional.