1. CubeSmart Self Storage

    1. CubeSmart Self Storage

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    Kissimmee, FL

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    CubeSmart Self Storage

    5.0 (1 review)

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    8 years ago

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    Midgard Self Storage

    Midgard Self Storage

    1.0
    (3 reviews)

    This review reflects my direct experience as a customer at a facility operated under Reliant Real…read moreEstate Management LLC, and it raises serious concerns about the company's systemic failures in oversight, security, and customer protection. What I experienced at the Midgard Self Storage in Kissimmee was not the result of one employee or an isolated mistake. In my opinion, the issues I encountered indicate deeper problems within Reliant's corporate supervision and operational standards. Security deficiencies were not minor--they were fundamental. Gates left open, damaged access points, and a complete lack of interior hallway surveillance contradict the expectations set by the company's marketing and staff communication. Even more alarming was the fact that a staff member wrote down the lock code that I was told would be known only to me. This contradicts Reliant's claims about secure, individualized access and raises legitimate questions about how many units under their management are actually vulnerable due to internal access. I was also informed by a manager that the facility was equipped with 'hidden cameras,' which I later confirmed did not exist. This type of misinformation is not only unprofessional--it is dangerous and misleading for customers who rely on the company's representations when choosing a storage provider. After discovering missing property from my unit, I submitted photos, communication records, timestamps, and a police incident report. Despite presenting clear evidence, I received no meaningful resolution, accountability, or actionable response from management. In my opinion, the lack of corporate involvement following a serious incident reflects a breakdown in Reliant's internal processes and a concerning disregard for customer concerns. Based on my experience, Reliant Real Estate Management LLC should reevaluate its operational oversight, security protocols, staff training, and the accuracy of information provided to customers. The issues I encountered were not simply operational--they were structural. Corporate leadership needs to address these failures before more customers are affected. I am sharing this review to ensure that prospective customers, investors, and business partners understand the severity of the issues I experienced and the lack of corporate accountability that followed.

    I went to Midgard in Poinciana on June 30 to take out my belongings I paid July even dough it was…read moreempty. I went back to tell them I had paid July and that it was empty. A man on a big T.V. came out and started talking saying he could help me I explain to him everything I am saying here. And that was it. Now they keep emailing me calling me texting that I owed $300 dollars. They will not stop harassing me claiming I owe them 300 dollars can you believe it. They are liars BIG HUGE LIARS

    Two Men and a Truck Sarasota

    Two Men and a Truck Sarasota

    1.9
    (30 reviews)

    Never use this company. They get so many jobs they use drivers as movers who do the move so slow as…read moreif they're dead. They forced me to sign for double the time or they won't continue, they left so much stuff behind that I listed for the estimate - I had to hire another moving company to pick those things up next day (the other company was amazing compared to this one). Guys had no gas when they showed up to the job. Horrible - everything - would never ever use this company again. When I reached out about my experience I was told they don't care. I am a single mother and that was the only money I had set aside for the move - they charged me 1k more than the estimate and had to pay 600$ to other moving company for the stuff they left behind. I would give 0 stars if I could.

    Worst moving experience of my life! had valuable antique tables and dining chairs to move. I asked…read morethat all wooden furniture be blanket wrapped for protection. The salesperson as well as the estimator that came to my house said that they take great care in protecting valuable items. I also asked, and it was confirmed that my white, upholstered sofas and chairs be shrink wrapped to keep them from getting soiled. This is what happened: it was like they took my antique pieces, put them in a dump truck and dumped it into the moving truck. NO protection at all! They stacked carved mahogany chairs one on top of the other! ( see attached pic) . My white sofa cushions were tossed in the truck cab . My furniture was DESTROYED! The sofa cushions in the truck cab are filthy. Two Men and a Truck admitted fault and offered a ridulous low ball settlement. I paid TWICE the amount to Two Men and a Truck then I was quoted by another REPUTABLE moving company so that I would have a dedicated truck for my belongings only- it was a waste of money-DO NOT USE THIS COMPANY! They will ruin your furniture and not compensate you to replace. All they do is keep repeating about "policies and procedures" and refuse a fair settlement. BEWARE!

    CubeSmart Self Storage - selfstorage - Updated July 2026

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