We would like to take a moment to recognize the outstanding customer service that Abel provided to…read moreus over the phone when we initially contacted him, inquiring about scheduling an appointment for his services. We have a 5+ year-old LG gas stovetop that has 5 knobs that were in various states of failure. We had gone to the LG parts website and called them directly as well for replacements, since we had no idea how to change them ourselves. It turned out that only 2 of the 5 were in stock, costing approximately $55/each! When we spoke with Abel, who was very busy working on a refrigerator repair took the time to inform us that these types of parts are easily sourced on sites like Amazon.com and that if we were unable to find the replacements, he would be more than happy to help us. Indeed, we were able to see that there are many non-OEM parts available for a fraction of the OEM cost, and ultimately, we spent about $25, including tax, which solved our problem. We want to thank Abel publicly again for his kindness and expertise. He will certainly be the one that we call in the future for any of our appliance repair needs. Please consider his services if this review is helpful.

We had an amazing experience with this appliance repair company! Our washer stopped working, and…read morethey truly went above and beyond to help us. Even though it was late on a Friday night, Abel, made the time to come out and repair it rather than making us wait until the following week. The technician was professional, knowledgeable, honest, and determined to get our washer working again. He took the time to explain the issue, answered all of our questions, and made sure everything was running perfectly before he left. It's rare to find a company that genuinely cares about its customers the way they do. Abel's willingness to go out of their way after normal business hours speaks volumes about their dedication and customer service. We are incredibly grateful and highly recommend them to anyone needing appliance repairs. Thank you for your exceptional service!

Lorri gave great customer service when I came in to shop for a washer and dryer. Her phone call…read morefollowing up a few days later is what made me come back to purchase. I love good customer service. Delivery showed up as scheduled. I received texts to keep me updated on the delivery timing and the driver called when he was 15 minutes out. I appreciated being updated so I wasn't sitting around wondering and waiting for four hours. Great experience all around.

Really bad experience at Lowe's. Purchased a harbor breeze fan with a lifetime warranty on the…read moremotor. The motor burned out in just over one year of owning the fan. I did not retain the receipt. But harbor breeze is only sold at Lowe's it's, an exclusive brand. I did everything in my power to get the fan replaced. Called Lowe's customer service tried to get an RA number, spoke to a supervisor. Took the fan to Lowe's and spent almost 2 hours at the store speaking to five different associates including a supervisor. Ended up walking away with nothing. Very upset with Lowe's. I am a avid customer and purchase many items on a regular basis. I am a property manager with several properties that I own and manage. I buy items at Lowe's and home Depot regularly. After this type of customer service, I will no longer purchase things at Lowe's. Lifetime warranty on an exclusive item, requires proof of purchase from Lowe's. That makes absolutely no sense!

They have always been helpful and professional when I've requested parts or services. But sometimes…read morerepair isn't an option. We found a new Speed Queen washer that was "on sale", it was the most discounted price we had seen. As they aren't cheap this one was a great value, so home it went! They took away my old headache (Whirlpool) and installed the new washer, ahh peace of mind.

They were great! Communication was only point, I had to wait for an appointment but that just shows…read moreme that they're in high demand. I was referred to this company by my Mom who has also used them in the past. I was not disappointed with their service. The man that came out was prompt and very nice and knowledgeable. He was able to fix my ice maker quickly and the price was fair. Thank you so much!

The days of family style sales and service are disappearing, but these guys were great. Understood…read moremy needs and gave me a selection at a good value. I paid extra for delivery and removal, so it went smooth. Out with the old in with the new and explained the refrigerator features. I will be going back.

The customer service in sales and delivery is impeccable! My wife had them running all around the…read morestore looking at different dishwashers. They were very understanding and helpful. We bought a GE dishwasher. It was delivered on the day we needed. The delivery person was very nice and helpful. I would recommend Riverside Appliances to anyone. Great prices and fantastic service is hard to find these days. You will find it here.

Quality - Value - Service - Professional! I would refer them to family, friends and clients!read more

This company was awesome. As an out of town owner of a few rental homes in the Menifee, Perris,…read moreCanyon Lake areas I needed to find a company who could replace a Cooktop. Dmitrii from Lowl was great. He communicated well, went out figured out what we needed and got the job done within a couple days. The price was also a good value. So glad we have found an appliance company for our future needs. I highly recommend Lowl if you need new appliances or repairs. I have attached a photo of the old cooktop and of the new beautiful one.

Owner is VERY RUDE! Acts like he doesn't care about your business. bought a washer, won't buy…read moreagain.

This little family business is a diamond in the rough. Don't be put off by the location or…read moreappearance, this family stands by their products and service. My family and friends have purchased many used appliances from this business for incredibly low prices. It's true a few have needed repair, but the business always makes it right, whether it is a repair or replacement. I have a beautiful counter depth stainless steel kitchen-aid refrigerator that I paid about 20% of the original price. My son has a front load washer and dryer set that look new and he paid maybe 30% of the original price. All of their appliances are delivered for free and come with a warranty.

Very nice, professional and able to help you with your appliance needs. Prices are good too! We've…read moreused them twice now and have been happy each time.

This was my third time buying from Bran4. Everything works as advertised and is delivered to my…read morehome.

Robert was outstanding from start to finish! He was able to come diagnose our dryer within a few…read morehours of my call. He was clear with pricing, which was incredibly fair, and knew immediately upon arrival what was wrong with our dryer. He had two repair options; he could replace only the parts that were causing the issue, or replace the entire pulley/wheel system with a kit (forgive me if that's not the correct verbiage. Robert said it correctly but alas, I'm no expert and can't remember his exact words lol). We opted to replace with the kit. He had the kit available with OEM parts on his truck and had the dryer components removed, replaced and reassembled within an hour. He was communicative every step of the way. Not only was all of that already fantastic and impressive, but he also removed all lint and cleaned the pieces before reassembling. He also gave advice on load sizes for longevity of both machines. Above all, beyond his expertise and precise work, Robert was very friendly and genuine. I appreciate people like that! Overall, I highly recommend AV Appliance Repair and will definitely be calling Robert for any other appliance repair needs!

Great service! Quick to respond to my service call. AV Appliance Repair was able to come the same…read moreday I called. Robert was great in communicating the time, his arrival time, and explaining his plan in repairing our dryer. He was able to have the parts with him to fix it at the same time. Robert made sure the dryer was working properly and cleaned up after himself. It was great working with Robert.