Owner is VERY RUDE! Acts like he doesn't care about your business. bought a washer, won't buy again.

This little family business is a diamond in the rough. Don't be put off by the location or appearance, this family stands by their products and service. My family and friends have purchased many used appliances from this business for incredibly low prices. It's true a few have needed repair, but the business always makes it right, whether it is a repair or replacement. I have a beautiful counter depth stainless steel kitchen-aid refrigerator that I paid about 20% of the original price. My son has a front load washer and dryer set that look new and he paid maybe 30% of the original price. All of their appliances are delivered for free and come with a warranty. read more

I bought a Samsung dryer from there about a year ago, within a month it started having issues. Finally it stopped working, I decided to call them and they set up an appointment, they never showed up, next day I called and the lady said they were too busy and told me to call someone else. I understand being busy but the way they speak to you is totally unacceptable. They must not need the business. read more

While I have not purchased items from them, I have used them for repair. I called and they came out withing 30 minutes. They were quick, efficient, and inexpensive. Have used them once for my washer, once for my dryer. They explained what the problem was and how to fix and gave me the price before proceeding. read more

My husband and I bought our fridge, washer and dryer from here. Its been 7 years, if theres any issues with any of our appliances we call H&M, wouldn't call any other company. Best service, honest and good quality repairs! God Bless this business always in Jesus mighty name Amen!!! read more

This store would get NEGATIVE 5 stars if I was able. I purchased an LG washer and LG dryer paid in full for $900. Before the 6 month warranty was up, they had to come service the appliances literally 4 times. Then the washer went out after 7 months. They would not give me a discount on fixing it and offered for me to purchase another washer which was a Samsung for $400. So, I purchased the other washer Samsung. Once they installed it and left, I discovered the replacement Samsung did not work. Mind you, as they were trying to go up the stairs they dropped it and broke the cover. In addition, they refused to put shoe covers on which tracked dirt on my carpets, left all types of skid marks all over my walls and left water on my floors from installation. I was told they would come back the next day to fix the replacement washer. I called and was told they had no help. So, they would come back in a few days. Kept getting the same story for 2 weeks. Had to buy another washer from another company and asked them to put the broken replacement Samsung washer in my garage for H&M appliances to come get it. I allowed the new company to take the original broken LG washer. Finally weeks later of H&M telling me they don't have help to come get the Samsung washer, they came. Sadly, they rudely yelled and accused me to stealing the replacement washer Samsung. When I showed them the check I wrote had Samsung on it, which was the same Samsung in the garage, they still acted like they did not know what I was talking about and was rude. They STILL left their broken washer in my garage, which now I have to pay to get taken out. PLEASE STAY AWAY FROM THIS COMPANY. Sounds unbelievable right?! I have text messages and picture if anyone wants proof, just inbox me and I will be happy to share. read more

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Viejillo cagado no valora sus clientes. Se aguito por que le pregunté algo y aparte vende puras partes usadas. Run, 0 customer service let alone professionalism, if you can't answer a simple question a customer has m, don't start a business you grumpy ass. read more

H & M Appliance is the worst business I've ever dealt with in my entire life. I literally drove to H & M on NINE SEPARATE occasions to speak with H & M in person, in an attempt to resolve the ONGOING NEVER ENDING ISSUES, regarding the absolute recycled junk used washer and dryer they sold me. READ ALL THEIR NEGATIVE REVIEWS BELOW - read all the ONE STAR reviews and comments! ONE STAR, because we aren't allowed to leave ZERO STARS - read and BELIEVE the negative reviews folks! We have all taken the time to write these reviews FOR YOU so you don't go through what we all went through. READ ALL THE NEGATIVE REVIEWS - all of us, basically, say the same thing.....the same song and dance, all of us repeating the same story over and over. DON'T DO BUSINESS WITH THESE PEOPLE!! WAY TOO MUCH TO DETAIL IN THIS REVIEW, because you would never read page after page detailing what I would tell you regarding my experience with this family operated business. It would be too long. PLEASE, TAKE MY ADVICE, don't be stupid like me, thinking I was such a smart guy by ensuring that I was getting such a great 'cheap' deal. A NIGHTMARE!! DON'T CONSIDER BUYING ANYTHING FROM THIS FAMILY, FROM THIS SO CALLED APPLIANCE CENTER!! I wrote this same review when I last dealt with these people A FEW MONTHS AGO and they SOMEHOW had my review removed. That's why I checked tonight to see if my review was still posted and sure enough it had 'mysteriously disappeared'. GUESS WHAT H & M ?? I'M BACK AGAIN TO REWRITE EXACTLY, WORD FOR WORD, WHAT I WROTE SEVERAL MONTHS AGO, to warn everyone who is 'smart enough' do research on you before investing any time and money with H & M !! I'M BACK, BECAUSE I DON'T WANT YOU, THE CONSUMER, TO EXPERIENCE THE NEVER ENDING COMPLETE NIGHTMARE I EXPERIENCED. TRUST ME, TAKE MY WORD FOR IT - DON'T DO BUSINESS WITH THESE PEOPLE!! read more

BEST CUSTOMER SERVICE!! I called for a quote at 3:30pm and Hector was at my door that evening at 7:00pm. He was extremely professional and gave me a very surprising low price. I recommend to everyone. You will not be disappointed. read more

Was not worth the stop. Was shopping for a stove for my rental not anything too much. I would never spend money with a place that changes prices by the day. Called in the day before was told 200 for gas stove. Walk in next day and was told 250, for the exact stove we discussed yesterday over phone they just didnt know it was me that called yesterday. I guess I looked like I wanted to pay more. I see why places like this make no more if this how business is ran. read more

I've been dealing with H&M for years but never again. They repaired my dryer less then 3 months ago. Now it's broken again and the charge is 120.00 and that's for used parts. I was told I had a 6 month warranty well the owner spoke with his son who has since relocated and told him I was only given a 2 month warranty which is a lie and bad business practice. I spoke with the owner and explained that his son who was a long time employee at his store gave me 6 months the owner was extremely rude and said," either you're going to have us fix it are not I don't care it's up to you. I expressed that he was being rude and he rung up on me. I'll never do business with them again. Whatever happen to honesty and good customer service. read more

They dont deserve 1 star. BUYER BEWARE DO NOT BUY any appliances from this place. Got a fridge a year ago it stopped working I lost everything in my fridge and freezer they would not come out to look at it I paid for another company to come and they said the wrong compressor and sealed system was installed and I'm lucky I got a year out of that fridge and the proper compressor needs to be installed and it would cost around 800 dollars. I tried resolving with hector they refused to help and even said they always put other parts in there appliances and they have worked up to 5 years they know what they are doing and dont care. GO SOMEWHERE ELSE read more