This could have easily been a 5-star review but unfortunately that is not the case... I hired Matt to install around 1500 SQFT of LVP, which took about 4 days. On the last day I was pleasantly pleased with the final progress. However, here is the issue: In the office, storage closet, and bedroom there was ripped up carpet (which was done during the initial prep) because it transitioned to the LVP. He informed me that he would have someone come "tuck the carpet", because that was something that he doesn't do. He also asked if I can pay him, and I obliged simply because the flooring was completed for the most part. I also assumed he took great pride in his work and wouldn't leave the existing carpet out of place (I was wrong). Prior to leaving he informed me that someone would be coming to my house the next day to tuck the carpet. He went as far as to calling me 10 minutes after he left to schedule a time of 12:30pm. Unfortunately, no one showed and when I contacted him to get an ETA, he never responded. This was well over a month ago and he still hasn't gotten back to me. So now I'm left with paying someone else to complete a task that Matt was supposed to do. This is highly unacceptable and unprofessional. What if the shoe was on the other foot and I didn't pay him what he was owed? It would be a huge issue. Some of these contractors want you to respect their business but won't give you the same respect in return. read more

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Matt did such a great job on my floors in my new home! Loved that he came and dropped off samples multiple times, of flooring and baseboards. Definitely would use him again! They worked quick and we're very cool guys! Thanks again read more

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Thank you to Culpepper Flooring for removing the carpet and replacing with this awesome water resistant vinyl! Great job! read more

Culpepper Flooring - Bedroom vinyl flooring - Flooring Near Me - Redlands, California

Matt is awesome! Love his energy & work! Very responsive and reliable. He was quick & got the job right! Will be using him again for other areas of our home soon. Highly recommend! read more

Culpepper Flooring - Love my new floor! - Flooring Near Me - Redlands, California

Matt did an excellent job on our engineered hardwood floors and went out of his way to ensure we got the look we wanted. His work is pristine! We will be referring him to our family and friends. read more

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I've had about a month to sit on the job Matt and his crew did, in order to leave what I feel is a fair review. I can't say I'm entirely pleased with the way things went and the job I was left with, enough to say I probably should have spent a little bit more and went with a company that had a slightly higher estimate. (Matt was the lowest estimate I received and that was my determining factor.) Issues that came up, each what I am deducting a star for: 1. Scheduling and timing of the job. Scheduled a date and time a couple weeks in advance, the day before I was informed the materials weren't ready and we would have to move the start date a few days later. The job also took twice the amount of time (in days) I was told it would be finished. 2. Fit and finish of the job. The floors look nice and were as advertised. There are some spots where corners were cut or just forgotten. There were some spots where the baseboards weren't finished and there was no caulking at all. Picture included. I had half carpet, half linoleum downstairs before the installation and there are noticeable dips/bends where the carpet began and ended from the previous floors that I can feel when walking. I was told it wouldn't be noticeable and that they could sand it down and level it if necessary, but I mean, what I'm going to have then rip out the floors and do it again? 3. Damage to the house. This is the primary motivator of this review. While installed the floors, there were plenty of scuffs, dings, cracks, and general damage to my drywall that seem excessive. One of my doorstops is missing in the kitchen, no explanation given. My toilet seat cover was completely shattered broken in the downstairs bathroom, and while replaced, it took two weeks to get a replacement and it was replaced with a cheaper quality cover that was a plastic composite instead of the original porcelain. The walls are cracked in certain spots from the pressure of hammering in the base boards. Pictures included. 4. Cleanup. I had to clean cigarette butts and floor particles from when they were sawing boards from my garage and driveway. My car was also covered in sawdust and would have appreciated a heads up to move the car out of my driveway if it was going to be a mess. 5. Accountability. While I caught some other issues early, like damage to the walls and scheduling issues, it's very apparent to me that, unless pointed out when I did, would not have been taken care of. I'm big on relying on someone to do what's right when hired for a job, and when I don't feel I can trust you to hold yourself accountable for damage you've done without having to be asked, even if it's small, I'm going to be put off. read more

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We had Matt come out and give us an estimate to do the flooring in our 2 Bathrooms and Entry to the house. His price was very competitive and he was very friendly. We did hire him to do the job and he was professional every step of the way. You can tell he has been doing flooring for a long time from how our floors turned out. We are absolutely satisfied with is workmanship and would recommend him to friends and family. Thanks Matt for doing such an amazing job! read more

Matt came and installed the flooring at my sister's condo. We got a reasonable quote with good quality product. Matt is very knowledgeable and guide us through the process. He is reliable and trustworthy. We are very happy with the floors. Great job. Thank you so much Matt! read more

Culpepper Flooring - Flooring Near Me - Redlands, California

We couldn't be happier with our choice in having Matt at Culepepper Flooring to do our floors! I mean wow....they are absolutely gorgeous! Matt was completely professional from start to finish. We thought getting our floors done was going to be a nightmare....he totally set our minds at ease. Culpepper Flooring's prices are reasonable and competitive making it all the more easy to choose this company. Thank you again for everything Matt! We will be telling all of our friends and family about your services. read more

Culpepper Flooring - Loving our new LVP flooring done by Matt. They look absolutely gorgeous! Thank you so much! - Flooring Near Me - Redlands, California

Matt did and excellent job on my flooring. He was communicative, trustworthy, and takes pride in his work. I highly recommend him! I will be referring him to friends and family. read more

Culpepper Flooring - Our beautiful vinyl floor - Flooring Near Me - Redlands, California

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Loved working with these guys! We love our new flooring and the whole process was easy and seamless. Will definitely recommend them to anyone who needs flooring! read more

My husband and I have a rental home that needed some flooring replaced and we were looking for someone affordable and who could get the job done on short notice. Matt was extremely accommodating and communicative and he finished the floors in time for our new renters! We only gave him 2-3 days between him coming and showing us samples to actually installing the floors, so he really came through for us and the floors look great! We will for sure be using him again in the future! read more

Amazing job! Love the attention to detail. Very quick response time, went above and BEYOND anything I had expected. Very personable and hardworking. I love my floors and I will always go back to Culpepper Flooring for any other work needed. Highly recommend and you will not be disappointed. read more

Absolutely in Love with my new floors! Matt did an amazing job. Very professional and easy to talk to from start to finish. I wasn't sure what baseboard to go with and Matt recommended a very modern look and I went with it and I couldn't be happier. Thanks Culpepper Flooring. I will definitely be using them again!!!! Highly recommend. read more

Culpepper Flooring - Flooring Near Me - Redlands, California

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Matthew and his crew were absolutely amazing! Since day one he gave us options on what floors to go with since we have two toddlers and two large dogs and we couldn't be happier with his input. Our floors were done in two days (can't guarantee yours will be done that quick since we hardly had any furniture in our new home); awesome communication throughout the entire process; and overall just a great experience for us and highly recommend Culpepper flooring because they're genuinely great! read more

Culpepper flooring was great. I contacted them regarding finishing up my LVP flooring that I had already started but I needed it completed within 3 days. They responded immediately and were able to move some things around and fit me in. They had to leave and come back a couple times as they already had other appointments set up but were able to fit me in wherever they had time and got the floors done right in time. Will definitely contact them again when we do our bedroom. read more

We are beyond pleased with our new floors. Matt went on quite a journey with me. First, how picky I was about the floor I wanted. Matt went thru hoops to try to make it happen. Then, since these floors were going into a brand new home, the closing date kept getting pushed to a later date. Matt was so kind about this. Because we were under pressure to get out of our sold house, Matt had to work simultaneously with the painter I had hired, who wound up leaving quite a mess on my new floors. Matt, again, came to the rescue and helped so much to clean this mess up. (I was very upset about the paint all over the floor.). Two of the most important things to me were fulfilled--a beautiful outcome and great communication. I would gladly hire Culpepper again should the need ever arise. read more

I had Matt come out to provide me an estimate on my floors. His pricing was fair and the results were exactly what I wanted! Highly recommend!!! read more

Amazing, professional, knowledgeable, fair pricing, good honest company with years of experience to bring to your home. They took the time to explain each type of flooring and we're very patient with me and all of my questions. I had a few estimates with other companies and I could tell they were just BSing and trying to hike up the price. They were very pushy but Matt Culpepoer was not. Matt is just a cool, down to earth guy that makes sure you are happy. You can tell he cares about his work and is very passionate about it... his work speaks for itself. The floors are absolutely beautiful!! This company was so awesome I decided to take the time to write a review and let everyone know. read more