While traveling through Prescott, a couple of college students recommended we go to Culver's for lunch. We are so thankful we listened to them!! We ended up going to both locations (Prescott 1st, then Prescott Valley 2nd) and noticed how clean and fresh everything was. All the workers (and I mean ALL THE WORKERS) never stand around and act immaturely or gossip. Someone is always cleaning, refilling, holding the door open, waiting for customers to make up their minds choosing from the vast menu etc., LOL. Although their crispy chicken sandwich needed mayo, it was fresh and delicious, and their fries aren't greasy either. Their salads are just as good as their frozen custards, which means practically everything on their menu is pretty darn tasty. We all will make sure to visit Culver's anytime we travel to Prescott. We like Culver's so much, we now I wish there was one near us! read more

Got food poisoning from here yesterday, I can't even think properly because I'm in so much pain. Will NEVER return here.

Can't go wrong Not your average fast food fare Veggie burgers available Not for vegans Great selection Crispy coleslaw Crispy fries Yummy ice cream Some selections are hit and miss with portion size Mostly good Ice cream in waffle cone worth the risk read more

I last reviewed Culver's Prescott Valley in November, 2018 with a 2 star rating and a not so favorable synopsis. Well, things have changed, at least for now. But, my wife and I decided to try them again after a 3-1/2 year break and we both were pleasantly surprised. The staff were polite, friendly and interactive that was very inviting. The food was hot, fresh and delicious like it used to be. We ordered the Double Butter Burger and onion rings. Everything was delicious! I have already picked out the meal I will order when we come back, which will be soon. Way to go Culver's management for correcting the lapse in attention to detail. The 5 star rating is well deserved, congratulations! read more

Friendly person that took our order, but from there not so good. Food quality prep basic cheeseburger probably worst I've ever had ate from any Culver's, French fries old, onion rings old and over cooked, fried shrimp over cooked. Not good image for this Prescott Valley location unfortunately. I was going take order back up, and complain, but watched young on-duty manager (21 years old max) spending most of his time talking and laughing non stop and really not paying attention at all. So, This point knew right from get go he wouldn't take much action anyways. Lastly, most (90%) tables were filthy, and hadn't been cleaned for awhile. This location probably wouldn't pass sanitation inspection if done that day. Recommendation: Owner better get some serious re-training going soon or likely will start losing serious money & customers. Hope this location turns around!!! read more

I'm glad to give Culver's 4 stars. I almost never give fast food places more than 3. The service is excellent. Smiling faces and very helpful. The food is fast-food, but pretty darn good. Their fish sandwich is awesome. Never had one of their shakes, but they look amazing. Definitely give them a try. read more

The frozen custard is just delicious! So smooth and creamy. Tried the burgers and they were great too. The staff is so polite and it must be a good place to work as lots of workers and great care of the customers. We will be back! read more

Food was fresh and yummyice cream is nice and creamy and the restaurant was clean. Definitely going back customer service was great

Strawberry Shake / Salad / Reuben !! I was in Heaven it was good !! It was tasty I'd recommend!! read more

Culver's - Strawberry Shake - Burgers Near Me - Prescott Valley, Arizona

Horrible service people forgot to bag my chicken sandwich so we went back and waited 10 plus minutes to get the sandwich. The food wasn't even good. The only good thing was the ice cream. read more

Ate there 2 x . first time was good. 2nd time we got coupons mailed to us. Cold cold dry food all I can say. 2 weeks ago my wife and I went there around 6pm on a Friday. Surprisingly slow we were served the worst coldest driest burger I've ever ate. Wife said return it. I was starved, I said just won't come back. And how do French FRYS come from hot oil and served cold ?? read more

Drive thru employee, Shana, was very pleasant and efficient. We got a single scoop and a sundae, which is supposed to be 2 scoops (only one size) but it looked about the same as the single. Way overpriced, as is the case with most ice cream places nowadays. They were tasty enough, I suppose, but not nearly as creamy a Freddy's--unfortunately an hour away. We'll stick with Costco deli's ice cream until something better comes along. read more

Wow! not sure where to start! We had the spicy chicken sandwich combo, milkshakes and of course the custard! Everything was so good and fresh! I just wish that we had one in California! I love the book sharing case and they gave our dog a custard! He enjoy it so much! Can't wait to come back! read more

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I really like this place. I've tried their beef pot roast sandwich and their chicken sandwich. Both sandwiches were delicious. I also really liked their pretzel bites and shakes. Everyone working here was nice, and I got my food quickly. You will definitely want to stop by and try their food. read more

I thought i would wait until I ate here 3 times, to make sure it wasn't a "one off". The food is awesome. Frozen custard is wonderful. But the customer service is outstanding. There is only one other place in this area with service this good, and Culvers probably has them beat too. They stand out because Customer Service in fast food these days is abysmal. No one smiles, no friendly greeting, no work ethic at all. It used to not matter what you did for a living. You treated every customer like they were all that mattered at that moment and you loved the privileged of making their experience the best you can. If you hated your job, you saved expressing those sentiments for when you were on break or at home. At work you smiled for your customer and were the face of the company. If that made you feel like a hypocrite you grinned and bared it so you could continue to support yourself and your family until you could find something else that would make you happy. I'm retired now. But I've been there, on the treadmill of dead-end jobs, but did it with a smile because good Customer Service is a skill in itself and something to take pride in. And Culver's takes it serious. Which will bring me back every time, not just the food! read more

Quite decent for fast food. Fried cod was definitely good, not excellent, but probably about as good as fast food fish n chips gets. Salad with grilled chicken was good, not great but a solid good. On the fast food scale this isn't bad at all, but if you're expecting something other-worldly you'll probably leave disappointed. I will be back to try a burger in the future and would not turn my nose up at Culver's as a known quantity if it was convenient... but I don't believe this transcends the normal bell curve of fast food. The drive through is packed every day at lunch time so I guess that speaks favorably for Culver's. read more

Well I like this place, the food is decent but this time I found some of their rubber gloves in my food plus the lettuce is really old. I've noticed this place is hit or miss, either they make it good or it is just awful. read more

Culver's - Rubber glove in my food - Burgers Near Me - Prescott Valley, Arizona

You've got to be kidding me. A friend recommended this place to me, raving about their burgers. The first time I came here I got the Double burger basket (meant to get the single). Anyway, the burger was really mediocre and the fries were just tasteless. I wanted a Diet Coke, which they didn't have. So I ordered (watered down) tea. I paid $11 for this mess. Anyway, being a glutton for punishment I figured maybe it was just a bad experience and I would try their food again. So back I go to Culver's and decided this time, since the burger and fries were so bland and the tea wasn't impressive, that I would just get some chicken tenders. Since there was a line I got on my phone before I actually got up to the menu board. I checked out what was available and what the cost was, so I was prepared to pay $4.99 for my tenders. When I got up to order and looked at their "Value deals" (which are baskets) the price listed for the chicken tenders alone was $6.19 and the basket value deal would be $10.19. I think I'm missing the value part here. I ordered the tenders since I was already in line. For $6.19 I figured those would be some awesome chicken tenders. Everyone was super nice and I got my order pretty quickly. I pulled over to eat since I was in transit somewhere. I opened up my box of chicken tenders to find four, 3 1/2 inch chicken tenders that were flat and looked like a little kids fish sticks (but a little wider). I honestly thought they were fish sticks because the breading looked like the breading for fish sticks. Wow. Epic fail- again. It truly makes me sad because there are so few options for decent food that is quick here in Prescott/Prescott Valley. I will be more than happy to go to Texas Roadhouse and get a 6 ounce steak, baked potato and a salad plus two rolls for $9.99. Or even their fried chicken dinner. There is no way I would ever come back here or recommend it to anyone. My dad has lived in Prescott since 1994 and he ate here once. Now I know why. Should have listened to my dad. read more

Great bacon cheese burgers, good Rubens, crinkle-cut fries (and they sell cheese sauce cups!), good shrimp baskets, great shakes (we tried raspberry and vanilla malt) Probably the best chain fast food restaurant in town, especially considering the variety they have. I was a little annoyed with my last visit, though: I spent $28 and wasn't given ketchup. I asked for ketchup, and they drive through guy gave me 1 pack. I asked for more, and he again came back with 1 pack. My previous visit, I was waiting in the parking lot for my food, and they didn't bring ketchup. Both times, I gave up and didn't want to wait any longer, so I could get my food home before it got cold. Just seems ridiculous to be that stingy with ketchup. read more

First time here at Culver's. It was a great experience, people are friendly food is good and the place is clean and designed well. We ordered the Culver's deluxe burger it tasted great fresh meat softball and very good. Fries were crispy fresh. We even tried the vanilla and the rocky road ice cream which was surprising great. We will be back next time were in town. read more

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Being my first time here, i was told I needed to try the cheese curds (basically tiny mozz sticks) and their famous burgers. The cheeseburger was amazing, and was customized to my liking. The customer service was exceptional and the food was even better! read more

I'm learning the hard way to check your order in the drive through...I ordered a Butterburger with cheese and was charged for a double burger. Also there was no ketchup for the fries. Don't get me wrong...food was fresh and hot...just not what I ordered. Will be going back to Five Guys from now on. They get it right and have lots more toppings. read more

it took us 20 minutes to get food, and people who ordered after us got food before us when we only had 2 burgers and 2 fries, the other guy who got his food before us and he had 2 bags of food and sundaes read more

I was happy to see the restaurant was clean this visit. I complained about the carpet being very dirty last time. Very clean this time.

We used to really enjoy the burgers but now that is not the case! Three times we have been there in the past few weeks and something was messed up every time. First one we ordered large onion rings as a side and got fries instead. Second time my bun was totally stale-did not eat it. Third time, ordered butter burger with the works - got burger with 3 pickle slices- no lettuce, tomatoes or onion! Also order of cheese curds were only yellow cheese and at other Culver's there is a mix of white and yellow! FYI: Caleb-the kitchen help is not processing the orders as presented to them. We are totally disappointed since this was one of our go-to places. Now it is off the list ! read more

Food is good customer quality is slackish. Always check your orders!!!!!!!!! They miss alot of items

If you dont know what custard is, you should. Try plain first. The butter burgers are to die for. Best fast food in the area, hands down. I lived near Wisconsin, and I know this stuff. Custard is not ice cream and it is not soft serve. Look it up. Its super rich ice cream with increased egg content. Smooth and rich. Damn glad they are here. Give them a visit. read more

We ordered the Fish n Chips oh my goodness it was absolutely delicious I couldn't believe how big the filets of cod were! We ordered the 3 piece and it was too big for me so I'm having leftovers for dinner tonight! read more

Would not go back. The fish and chips I ordered. The chicken was greasy and had way too much breading and the fries were not hot and crispy.

I'm sending a big shout out to Culver's in Prescott Valley. We had our date night there tonight because... where can we really go during this current situation. Culver's in PV has designed a safe and effect method of efficiently managing the long line of others out for a Friday night drive through meal. An extra lane with a mobile cashier to handle credit card purchases, numbered spaces to park in while waiting for delivery of the meals, staff in the parking lot to direct traffic, quick order delivery and best of all, friendly and professional staff to help us. Food was great, we were served quickly by people who thanked us for visiting. You guys gave us a a nice evening out. Thank you. read more

The store itself is uninviting and the food is mediocre. Not a place we would rush back to.

Great prices and very delicious frozen custard dessert. Staff was friendly and helpful

Just finished eating here and I've been to this location quite a few times but every single time my experience is the same. customer service is great, food is nice and fresh, and the place is clean. not much more to say other than this location is amazing! If I could give it 10 stars I would. read more

This place is really good! I'm surprised by all the bad reviews because I was very impressed with the burger. I hope Culver's comes to California someday. read more

My husband learned about Culvers on a recent trip to Colorado. He couldn't stop talking about the frozen custard. So when we saw one, while traveling in Arizona, he made me turn around just to go try it. It was as tasty and creamy as he said. The rest of the menu looked great too but we just had dessert. read more

Love this place! Food is always great and the service is just as great! Everyone is friendly and courteous! The monthly custard flavors are super yummy!!! It's our go to spot almost every weekend!! read more

Past times i have been here food is good and the runners do a good job but as of this moment in time i have been sitting in the drive thru for 20 minutes waiting for my chicken sandwich and a ice cream cone read more

There is something very, very wrong at Culver's. They have lot's of staff. They all seem very friendly and hard working. Yet the place is CHAOS. Now, IF the food was great, maybe I could overlook this. But it's not. And I can't. 1 STAR I had great expectations for the ButterBurger. When you read its online profile you think, "Hey! This could work!" Sadly, just like the appealing choices at a dating website, when you finally meet up, it's not all it's cracked up to be. Bluntly, it's overpriced, greasy and does not have a good flavor. It was on par with the Prescott Carl's Junior. One blind date was enough for me. 1 STAR Same goes for the Crunchy Oil Rings (aka onion rings). No taste of onion. Yuck. 1 STAR Custard? 5-STARS!!!! I've had a few of these and they are absolutely fabulous. I haven't tried what I'll call "expanded menu" items like the fish dinner. Maybe they are good? I see some 5 STAR reviews. I just don't think I'll bother to find out. read more

We both got the Cranberry Bacon Bleu salad and it was the best salad we've had on this trip to Arizona. Full of chicken, bacon and cranberries. Nice clean location. Price was low for the quality of the food. But you must get some frozen custard! It is delicious. read more

I came in to the restaurant when they first opened . The tables were dirty like they had not been washed off the night before and the soda station was very dirty. The food was good though. read more