This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

I travel frequently and I board my cat at Pounce Play and Stay every time! Sega loves being there…read more No stress for me about his care. The proprietors love having him, and it shows with their care for all their clients. Every day that my cat is there, they send me photos and comments about what my boy is up to. And I have an anxiety-free trip knowing Sega is being pampered and loved.

I have been using them for years and they've been great. They really do seem to care to the little…read morekitties. I love their daily updates and they're great photographers. I recommend!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

I have been a client of Townhouse Petcare for at least 25 years and never once considered changing…read more I am totally committed to their FIVE Star Customer Service and knowing my dog's groom will be absolutely perfect!!! Jack loves Kathy, his groomer. She goes mega miles above and beyond to ensure he smells like daisy, is a cute as a button and happy as a clam. Sky, the manager, is a pleasure to work with. She knows her clients well and makes each visit a "happy day"!!!!! Thanks to the entire Team at Townhouse ~ you all do a terrific job ~ so grateful for you.

Always a great experience for my Gabby with all her grooming and boarding needs. Highly recommend…read morefor people who love their doggies and want them loved when they have to go out of town and can't take them.

Pearl Paws is as good as it gets for pet sitting services! My cat, Jam, is a tough one! I'm talkin'…read morea lion in a zoo, tough! But Nikki at Pearl Paws is a natural lion tamer! :) Nikki has been there for us, feeding Jam and keeping him comfortable on the occasions that we are away. You can forget about stressing about your pet while they are in the care of Pearl Paws. Really! Leaving your pet in the care of Pearl Paws, you can be confident that not only will they get the care they need, there will be someone that truly cares about them and will show them love. Pearl Paws is reliable, trustworthy, and kind. What more can you ask for? Many other companies you'll find on yelp (and ones we have used in the past) outsource the pet care services and you end up with a different freelance person each day. This was not what we were interested in. We wanted a personal relationship with the person that came to take care of Jam. And upon first meeting with Nikki and/or Tony, you get to know the lovely individual that will be in your home every day. Honestly, you'll feel like you have a good friend hanging out with your fur baby. It's the best. Highly recommend!

I couldn't believe our luck when we moved to Portland and chose a building with a dog…read morewalking/sitting service. We met with the owners Nikki and Tony as soon as we moved in to introduce our baby girl Madiba. The rapport was instant. I instantly trusted them and could feel and see their love for and respect of dogs in the way they interacted with Madiba and the questions they asked me. First of all, I should say that I don't trust people easily and I definitely don't trust easily when it comes to Madiba but I knew this was a perfect match. I know they care for Madiba with love and they connect with her. This is critical to me. We use Pearl Paws for both walking and sitting and i can't describe the peace of mind I feel when I know Madiba is with Nikki and Tony. It's easy to schedule with them. They are flexible and will work with your schedule. Their prices are extremely reasonable. They do sitting by the hour and overnight as well. Their love of animals is not limited to dogs, they care for a number of cats as well. If you live in Block 17, NV or any building nearby, you'd be crazy not to rely on Pearl Paws.

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

This place is amazing, staff is great and caring. My pups love it here and I wish I could stay here…read morewith them -

I went on vacation for five days and this was my first experience with SNIFF Dog Hotel. First of…read moreall the customer service is amazing and staff is very knowledgeable. Getting signed up was incredibly easy and you can tell they love animals. When I went to pick him up I have never seen him so happy he didn't want to leave. Highly recommend this place they're very trustworthy and reasonably priced. Overall, great experience and will definitely be a returning customer.

Mother Pupper has been a transformational dog daycare place for our dog, Elliott. It is a unique…read moredog place that focuses on building confidence and social skills with the same group of dogs each day. This dog daycare differs from other places because they intentionally don't let the dogs run wild with little supervision. The trainers are adept at monitoring, teaching and handling the various pups and their interactions throughout the day. Our dog has grown more confident and comfortable and established great friendships with other dogs at Mother Pupper. We are grateful to have found this amazing place filled with people who know and understand dogs.

My dog went here for about three years. They bill so weird--expect some random fees. If you're poor…read morelike me and upset about overdraft fees, no heads up, they don't care. Zoe and Ava Eat my shorts