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    Custom Crafters

    4.2 (10 reviews)
    Closed 7:00 am - 8:00 pm

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    Services - Custom Crafters

    Deck construction

    Deck design

    Deck repair

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    Leaning, rotting, dangerous fence - now perfectly straight!
    Korrie B.

    Extremely professional! Not only did they estimate a fair price, they were able to work around my schedule and did excellent quality work. Huge bonus points from me for cleaning up + hauling away, leaving the yard tidy when he left! I had a small portion of fence that was broken and falling down right against the gate. With dogs, it was so important that we have sturdy fence/gate! With a recent wind storm, the section of fence was leaning over and really a hazard. Custom Crafters was able to give me a fair bid with pictures and measurements. They repaired the former footings that were done incorrectly and even inspected some other parts of my fence that are going to need repair in the future. See before/after photos. 100% recommend.

    Fence- after
    Lauren C.

    Custom crafters did a great job on building a new gate for my fence. I will definitely hire them for my next fencing project.

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    10 months ago

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    1 year ago

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    11 months ago

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    Algernon N.

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    1 year ago

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    Algernon N.

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    1 year ago

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    4 years ago

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    Algernon N.

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    3 years ago

    Planted $6k worth of trees too close together. Now they're dying. Can't get anyone on the phone because the company doesn't exist anymore.

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    Algernon N.

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    5 years ago

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    Review Highlights - Custom Crafters

    Al and Carrie took great care to provide a very fair written quote then completed the job in just a few days.

    Mentioned in 5 reviews

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    512 Outdoor

    512 Outdoor

    4.6
    (54 reviews)

    Todd and his crew helped fix our deck!…read more My family lives in the Oak Hill neighborhood in Southwest Austin and Todd came out to provide an estimate on the same day I reached out. We had some issues with wood rot and they quickly replaced the damaged boards and then restained the deck. I'm very pleased with the final product and it came out much better than I could have hoped for. Would highly recommend to anyone in the Austin area!

    New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

    Pinar Fence Installers

    Pinar Fence Installers

    5.0
    (18 reviews)

    I recently had my old fence replaced by Pinar fence. Everything about my experience with the…read morecompany was positive from the estimating to the installation and even invoicing. They were highly communicative. My installers worked tirelessly. They pointed out errors the former fence installer had made that reduced the strength of the fence. They reset and replaced the metal poles so it was done correctly. They cleaned up thoroughly and hauled away the old fence. Invoicing was electronic and offered options for type of transaction The new fence is soooo beautiful. And it smells fabulous, too. Nothing like new cedar. I highly recommend them.

    Easy 5 stars here. I saw the ratings in Yelp first, made a call, and had someone looking at my…read morefence the next day. Roberto and crew are awesome at quoting just what you need, and letting the homeowner make the decision on what to include in the final bid. Once you get your quote emailed, you can select it via the link and they will send you an email and text with scheduling times. They take the rain into account to ensure the work gets done without interference. I had a shared neighbor fence with rotting posts and they quoted 5 poles and any fixes to slats as needed. The quote included metal posts and wood, we chose metal for longevity. The installers put in cement to lock them in for good. Pinar also split the quote with my neighbor and sent us separate invoices. They finished the work in 2 days, only because my neighbor had them complete a new gate as well, which I just had them do as well. They can do it all when it comes to fence work, they are on time, polite, quiet, and clean up after the job is done. All removal is included in the pricing. No surprises on the bill. I will be having them come out and just finish out the rest of my posts to metal, to match the neighborhood fence, which started with metal anyways.

    RAM Fencing

    RAM Fencing

    4.6
    (66 reviews)

    I discovered them when they were doing a fence down the street. I asked the workers if they could…read moretake a look at my fence which was 25 years old and falling apart. The foreman contacted me and we arranged a visit. This took very little time and he walked me through everything including their recommendations. I went with the full deal -- rot board and metal posts and it came out spectacular! Everything is so precise and even when we ran into some issues they stepped in and made it right. My neighbors also added into the job a bit and they were willing to work with them to fix a problem connected to my fence for an extra fee. Both my neighbors and myself are really happy with it and it looks incredible. The workers were polite and all was cleaned up. While they may not be the cheapest out there they are top notch and reliable with high quality materials and work!

    I'm a retired commercial / industrial building contractor in Austin TX. As such, I have very little…read moretolerance for bullshit and shady operators. I solicited bids from five fencing contractors before choosing RAM Fencing to replace my 6' cedar privacy fence. We chose to replace the old fence with upgraded material and details. Due to a large amount of subsurface bedrock and other difficult work conditions on my property, I paid particular attention to each fencing contractor's attention to these specific details before going with RAM. RAM completed the job quickly, expertly, and with very high degree of attention towards quality.

    Custom Crafters - decksrailing - Updated August 2026

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