Consultant Bryan Witt was very rude and not knowledgeable about the store products. I explained to…read morehim that I was interested in purchasing a front entry door for a three flat building. He informed me that I needed a commercial door, when I asked did he have a display door, I was taken to the back door of their building to view a commercial door. I immediately informed him again, that I was looking for a front entry door. He walked me back to the front and preceded to search for the store catalog. When Bryan found the book he slung it across the table at me. The service was terrible, he repeatedly told me that the door I wanted would cost around $5000 on up. I made him aware that the price didn't matter I was interested in a quality door for my building. The service was just rude and disrespectful. Thanks Bryan for your poor customer service, I will take my business elswhere.

In 2018, had both a whole new door and window assembly and a coordinating storm door which was…read moreinstalled with care and precision. The quality is very good.

UPDATE: Fifteen minutes after I posted the review below, Tayloe Glass responded to my concerns and…read morestraightened out the situation. It was a combination of bad luck and a comedy of errors. The technician has already visited and the actual repair is being addressed. We all have bad days now and then. All is well. ---------- Earlier: I'm extremely frustrated. Tayloe Glass scheduled a 9 am appointment at my home today. When they hadn't arrived by 10 am, I called to confirm that they had us on the schedule. The person I spoke with said he'd reach out to the technician and let me know. At 11:30, no word from Tayloe. Called again and told they pulled the wrong work order/that the truck broke down but would be here in 20 minutes. It's 2:30 pm. No word, no show. All I want is a REALISTIC timeframe of when to expect them -- or if they needed to cancel. I've wasted the whole day waiting at home. This company has great ratings. I cannot comment on the quality of their work, however their communication with me has been atrocious.

Local business with friendly staff and craftsmen who know what they are doing. I have called on…read morethem for over 30 years for all my household glass needs from picture frame glass to replacing broken glass windows at the house.

I am very disappointed in this company. I reached out to this company and spoke with Mr Brighton…read morewho assured me he would assist with a door repair that Brighton Home installed. He asked that I send pictures, etc. I did everything requested and he kept promising me that he would set up an appt and informed me of what the price of the repairs would look like. I was completely fine with the fee. I just wanted my door repaired. After that one conversation, NOTHING. I kept calling, leaving messages and texting-- no reply. One time I called, he picked up, and asked me to resend the pictures; then stated ( as he did before), that he would get back to me to set up an appt. I called to follow up, and as usual, Mr Brighton did not answer or reply to any of my voice or text messages. Very disappointing. I spent a lot of money with this company when I purchased a new door AND replaced all my windows on my entire home. I did not deserve this kind of treatment after being a loyal customer. I do not recommend this company based on my experience described above. Very disappointing. I do not recommend this company to do business with.

While Brighton had a wonderful history of doing great work, you have to be careful using them now…read more It is not the same Brighton. Brighton is no longer working out of 4607 S. Pulaski. You need to know exactly where there office is based out of now. In essence, you go to there office directly if you decide to use them. I can not trash Brighton because my work did get done . It was an excellent job done. However, if you are a little old lady or man and can not make sure you don't have someone take your money and disappear. You should probably go somewhere else.

Was a bit pricey for me, but Mr. Lynn made a great recommendation for a place to make a custom…read moreplate for my door so I can install it myself. Much appreciated, Mr. Lynn!

Mr Lynn came by our condo building in less than two hours to assess the situation with a damaged…read moreexterior garage door. We thought we would have to replace it - at more than $1500! But he offered a reasonable solution that our handman could handle and even provided the part for him to use. That's integrity!! I will definitely call him again if we have any door issues.

We had a great experience working with Creative Mirror. Our installers, Jesus and Garrett were…read moreprofessional and very knowledgeable about the product they were installing. They answered all our questions, no matter how many we had, and gave instructions on how to care for our new glass enclosure / door. They were professional, courteous, respectful and would show up on time. Jesus and Garrett made us feel like we were their the most important client, and making us happy was their goal. Both Jesus and Garrett really love their jobs and it really shows!

From beginning to end, the team was absolutely amazing! From conversations with owner, Mark, and…read moremeeting TJ in the showroom to view options to Tim configuring precise measures in my home to Tim's collaboration with Jonathan, Chuy and Jakey on site. As they replaced old doors with broken wheels from another company, they took so much time and care to get everything right--patiently testing multiple combinations of track and wheel options while including me in the process and explaining things clearly. We were all incredibly collaborative and patient and Jakey cinched it with an idea that truly paid off! I completely agree that going forward with new doors was the right decision. They look beautiful, roll smoothly, and I couldn't be happier with how they turned out. The service was exceptional from start to finish. I thanked the guys several times and tried to show my appreciation with treats and tips (though one would not accept). They were such a pleasure to work with on this complicated job: efficient, tidy, respectful, cooperative, and very mindful of my home and furnishings. They really knocked it out of the park. Please know how much I appreciate your giving the green light on this project. After navigating many challenges, It ended up being a total success--and I think the team learned a lot in the process, too, given the creativity and analysis it required. Tim also reassured me that if anything comes loose or needs adjusting, he's only a phone call away, which gives me great peace of mind. He's not only a perfectionist in his craft but such a thoughtful, kind person and a wonderful representative of your company. You've truly assembled an excellent team from TJ and Karen to Tim, Jonathan, Chuy and Jakey--all so professional, conscientious, skilled, and committed to doing things right. Thanks again for all of your help and for seeing this through. I'm thrilled with the final result and wish you much continued success!

They just installed 8 new Marvin windows and they look great! They were very careful with our…read morefloors and with preventing dust from getting on everything. True professionals in every way and I will hire them again if I need new windows.

This is a really reputable place. I have an old Chicago house that's probably about 110 years old…read more I used Chicago Window & Door Solutions to replace wood windows from the 1960s that had stopped working and several vinyl windows (8 years old) that had started to fall apart. I was really mad about the vinyl windows because the former owner had installed them pretty new, but they literally were about to fall out of the wall. We had to lock them to keep them in place. The previous owner had the original windows replaced, but the installer of the vinyl windows did not insulate around the frame and cold air kept leaking in. The wood windows would rattle on a windy day. I found out about Chicago Window & Door Solutions through a recommendation from another contractor who was repairing my original wood windows - he said he wouldn't work with anyone else - so that tells you something! Sue & Greg came out to meet with us, took measurements and talked about our options. They install Marvin windows. Know that they aren't the cheapest option. For that you can go anywhere, but know in about 8 years, you're going to be replacing them. But I found that they listened to what we were looking for - which for me was energy efficiency as a top priority. I liked that there was the chance to get a wooden interior on the windows. It allowed us to match the stain on sill and border opening - so now these windows look like they belong and do not look like replacements. We opted to stain the windows ourselves and they gave suggestions of how to do it. More importantly, they came out twice (next day!) when we had questions/concerns. Justin came to do the install and he removed and installed six windows and fixed a sill in a day and a half - plus he cleaned up after himself! If you've ever had workmen come into your house, you know what a mess they can leave. I am really happy with the new windows. They are beautiful, they are much more energy efficient than what I had and really block out the noise. I live on a two-way street in Chicago & they have made the house much quieter than the windows I had before.

Moises and his crew were great. This was a custom shower door and it was measured, cut, delivered…read moreand installed quickly and looks beautiful. The crew was courteous and polite and even took off shoes on our new carpet. Highly recommend Precise Glass!!

I found Precise Glass per a recommendation on facebook. I…read morecan not say enough GREAT things about the experience from start to finish!! They were very facilitating and friendly from day one when they came to measure for a new shower door. Their price wasn't to beat - and the turnaround time as promised! My frameless shower door was installed today -- WOW it is BEAUTIFUL!!! Installers were super clean in their work and very meticulous - the door was installed with precision and perfection! To add - super nice and professional as on day one! I HIGHLY RECOMMEND PRECISE GLASS to everyone!! You will not be disappointed!!

Very prompt and professional. Pedro and a second guy came by our place in Hyde Park the day after…read morewe reached out. They did excellent work replacing a cracked storm window at the quoted price. Highly recommend.

My son accidentally broke our bathroom window. Pedro from Barbosa Glass & Mirror Specialists was so…read moreprofessional and prompt; he responded very quickly to my Yelp request. He came first thing the next day to give a free quote, and his quote was lower than all other quotes I received. He took the window back to his shop to install a new piece of glass, putting in the special gas between the panes that helps with insulation & energy efficiency. He put a piece of plywood in the frame back in the window so it was secure. Just took a couple of days and my window is back. Very happy with the repair.