I've Known Pete & Jenny For Many Years And Have Referred Them To Several Of My Clients Who Have All…read moreBeen Extremely Happy With The End Results With Excellent Customer Service, Ideal Suggestions And Above All Awesome Custom Craftsmanship. If You Are Considering A Home Project, You Owe It To Yourself To Contact Pete & Jenny To Interview A Company Where You Will Not Be Dissapointed With The Outcome!

Great source for Toto toilets - very good price, very reasonable install fee. Peter and Chris are…read moresuperb to work with. We had them replace all 4 toilets in the house. They were ordered, delivered and installed in 3 days! They installed all of them in 3 hours. When next have a remodeling job we will call them first.

Great service. Very professional. The installation crew is very considerate, professional and…read morepay attention to detail. Family owned and operated. Definitely recommend and would use again.

Mark and his Team replaced our outdated, laminate kitchen countertops with beautiful quartz. This…read moreincluded removal of the old (and disgusting) counters, sink, faucet and garbage disposal, updating some of the plumbing and electrical and installing the new countertops with under mount sink, new faucet, garbage disposal and even some backsplash touchups. BIG shoutout to the BEST K&S designer, Aurea, who not only guided us to the right products and finishes but kept us laughing along the way. If I could give more stars to Kitchens & Spaces, I would ...because they DESERVE it!

Kitchens & Spaces is so, so good at what they do. Imagine ordering a Cadillac and getting a…read moreBentley. That's my experience.

We had a so-so experience working with Sterling on a new solid surface double vanity top for our…read morebathroom. The showroom offered an array of setups and samples to choose from, and we had a shorter turnaround on the completion and delivery of our top than anticipated. Things started heading south once we opened up the top and prepped it for install. Despite allowing the top to lay flat for a week to settle, it showed a significant bow on the underside of the middle of the top, a very noticeable warp that could be seen in the backsplash and along the front edge of the counter. We had it installed to see if allowing it to settle further would help, but nothing changed. We then spent several weeks going back and forth with Sterling (and their parent company Americraft) who insisted that the issue must be with the cabinet (which was level) or the wall (which was square). They agreed to make it right with a new top, but initially refused to help cover the install fee which originally cost us $800. Once we agreed they wouldn't have considered replacement without knowing we tried to install it in the first place, they said they would send someone out to install as well. Sterling outsources the manufacture of their tops to Carstin Kitchen & Bath in Arthur, IL and they clearly have an issue with their molds. Even the Americraft installers were taken aback by the noticeable bow in our original top and noticed a minor bowing in the second replacement top. In the end, we got a top that sits level and looks nice in our bathroom, but it was an unnecessarily exhaustive process to get there. I wouldn't recommend working with Sterling unless they commit to working with a different manufacturer.

Home Owners & Interior Designers Sterling Studio is Top Notch to bring your clients to and shop for…read moreKitchen, Bath, Basement cabinetry, flooring, countertops & hardware! They also do Excellent Residential Remodeling! The Staff is Friendly, Knowledgeable and Easy to Work with, all the way 5 Stars!!

How do I get in touch with some of the other people that have bad experiences? Maybe we can all…read moreget together and do a class action. I want to believe that it will be fixed but am not holding out a lot of hope. If anyone can at least give me what they have done I would greatly appreciate it. I can be reached easily at 70847684 Donald has been arrested. If you want to be assured that you will be contacted. Go to victim/witness services for DuPage County courts. Look for #19 C F 1350. Leave your info and they willl contact you. We all Ned to be there if possible. Thanks

Well where do I start. I took my first review down because Donald K told me "Every second my post…read morewas up, my money will be melting." On 6-12-19, I put a deposit with Daniel Ford, the salesman for some remnants. He wanted the full payment up front, but I told him absolutely not, I don't pay any contractor up front. So he agreed to do half for a cash deposit. So I did that. He told me someone would be out to measure the next week and to follow up with him. On 6-17-19, I followed up with Daniel, and he said he is no longer employed there, and then he stopped answering my calls and texts. The owner Donald wasn't returning my messages either. On 6-19-19, Donald finally returned my texts saying that I will get my deposit back. First he threatened me to take my Review down, and I did. First he told me I would have my money the next day on 6-20-19. By the end of the day on 6-20-19 he told me he needs more time. On 6-21-19 he send me a message saying he would be back in town on 6-24-19 and he would be meeting with his lawyers, and he said he would meet me then and also give me some free stone for the inconvenience! HAHA!!! I didn't believe a word he was saying. Well now it's 6-25-19. Still no money. He is no longer returning calls or messages. Seems like I'm SOL. I just hope this guy gets what's coming to him.

We used Design Inside for our recent condo renovation, and we were pleased with our designer,…read moreAbigail. We had looked into three or four design firms and went with Design Inside because we got along well with Abigail from the initial consultation. She's friendly and had suggestions from our first meetings. Our remodeling scope was pretty basic (resurface hardwood floors, install new tiling, new lighting, new kitchen countertops/backsplash/hardware, painting, etc.) We weren't planning on taking down any walls or putting up new walls - hence "pretty basic" in our eyes! The initial few weeks involved back and forth with designs and occasional meetings with Abigail so she could get a handle on what we wanted done. Abigail was accommodating with meeting/phone times, and would often meet with us late afternoons or early evening. She created designs we had never thought of doing (enclosing in structural poles, wainscoting, etc). Abigail also was able to easily "read" my husband and I in terms of color schemes and we ended up choosing one of the first few samples of tiling and backsplash that she dropped off with us. Kudos for that! Abigail also provided us bimonthly hours summary / detail so we knew how much we were being charged for her services. She would break down the time she spent working for us by the minute and it was helpful to see where our dollars were being spent. From a "grand overall design", Abigail did a good job, but when we started getting into the details in the later phases, we did run into a few minor issues. I recommend ordering all materials / furniture / art yourself and not going thru Design Inside. With a little work on the intranet, you can find it cheaper, not to mention a lower delivery charge. We had a few material mix-ups with Design Inside - i.e. we received the wrong hardware; not enough tile or grout was ordered. Abigail's measurements for the den were incorrect so she didn't order enough tile / grout - her measurements for the wallpaper were also off, but this time we almost ordered too much. The invoice system used by Design Inside is a little confusing and you should pay very close attention and track your own expenses. It's hard to describe but trying to track all the bills and refunds with the invoices provided was difficult. Overall - I would recommend Design Inside and Abigail for your remodeling needs. I would just offer a bit of advice to double check measurements and order your own materials, but would still recommend the company. Abigail provided different designs and options that demonstrated her design skills as well as her ability to connect with us in terms of what our goal of the remodel was. In our eyes, that was key.

I hired Design Inside to remodel my living room and kitchen…read more First the pros: -The initial consultation and design work was professional and creative. -The backsplash they helped me pick out looks great. -the contractor they employ is a professional in all regards. The cons: -Their quality control process is non-existent. I had incomplete hardware delivered. I also had an entire incorrect sofa delivered. How they don check these things prior to delivery astonishes me. -After I started venting my frustrations they "gave up" on my project. This left me with an incomplete redesign: -I have drapery hung, but it is wrinkled as all getout because they didn't bother to bring a steamer. -They totally ignored accent items (pillows, etc). Basically they helped with the big ticket items (probably items they get a spiff on) yet ignored the pieces that tie a home together. When it was all said and done, I spent 5 figures with this firm and I didn't get the courtesy of a project follow up nor a simple "thank you for your business." Very disappointing. Long story short, their ideas are good but execution is severely lacking.

I rarely write negative reviews, but I was disappointed with my visit to the Kitchen Studio. I was…read morelooking to install new countertops in my kitchen and bathroom. The Kitchen Studio popped up in my google search as being a local dealer of the specific higher end material I wanted. Upon arrival, an employee told me "they don't do just countertops". Okay. That isn't clear on their website. Then she went on to tell me she can't think of anywhere in the area to refer me that "just does counters". First, of all, there are at least 10 countertop fabricators within a 10 mile radius of Glen Ellyn. Someone in the industry should know this. Second, I'm sure the Kitchen Studio has an in house fabricator or they subcontract it out to someone local (most likely) and thus, why on earth would you not give this person my business??? I have a fairly large kitchen and master vanity. My quotes from the other local fabricators, who do, in fact, exist, are coming in at $120/sq foot and up. I'm giving 2 stars instead of one because all their kitchens on houzz are truly lovely and I'm sure if you hire them they would design a beautiful kitchen.

We signed a retainer to remodel kitchen and small bath and powder room with the kitchen studio of…read moreGlen Ellen that clearly specified their design and project overseeing fees as % of material ( I had to buy everything from them except appliances) and their labor cost. However when cost estimates were developed for contract signing for the project implementation phase, her personal fees were 3 times of what they should have been per our retainer agreement. When I pointed out the retainer terms, instead of correcting, they sent me a new retainer document and told me their process has changed. The change is permanent and sometimes there is a little fallout like this. These were Susan's words in her email to me. I took them to court ( case#2019SR000483 in Dupage county) to get my money back which I did. Susan herself is talented and personable but her business partner and company co-owner's dealings are disappointing and ignorant of basic business ethics. Susan kept saying he handles all money and pricing aspects. I had to walk away! Update 1/10/2020: I stand by my comments and the fact that you completely disavowed the terms of retainer and when I pointed out the pricing terms that we agreed to In the retainer, you emailed me a new retainer document with all pricing terms removed from it. I would have never signed anything or paid you $7k based on that new retainer devoid of any specifics. This was an act of complete lack of integrity. If you are serious about building reputation, practicing integrity will help. Good luck