From the moment I returned to this store, I was remembering why this brand is such a stand-out. Their clothes are hand cut and dyed in batches of beautiful colors to select from. That's right! We can order exactly the size, styles & colors we want, delivered to our door. It's a brilliant concept that has worked for decades yet few brands offer this level of customization. And their clothes fit beautifully too. Why? Because they're "cut loose"! Thank you Rebecca for the outstanding customer service! read more

Wonderful linen clothing in 'style statement' designs. Not inexpensive, but good quality that wears well and lasts. Michelle was a great help!!! read more

My friend and I walked by and came into this shop. Although it says factory store in their name, I don't really know what that means. They are currently promoting their 2023 summer sample sale. My friend saw these wide leg overall pants (the ones that look like long skirts except this looked more of an one piece from the summer 2022 collection) and went to try it on. It can come in all sorts of colors, but you will need to buy it and customize. After trying it on, she told me she had to think about it. Cute store if you are going for a casual vibe. They are sewn and dye to order in SF so it's a local business. read more

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Love the store. Clothes last for a long time and nice selection. I found a dressy 2 piece outfit and a fun dress. Great colors not inexpensive wish a bit less expensive. read more

It was my first time shopping, and the person in charge was very nice, helping me decide. The clothes are beautiful, of excellent quality, and reasonably priced, which makes me think about going back there soon!!! read more

I first noticed Cut Loose in a local boutique, and I loved everything I bought. Their clothes are wonderfully comfortable, come in pretty colors, and are very well made, lasting forever. A great value for the price. Once you find a piece you especially like, you can often special-order more of it. Just look up the current Color Card on their website, call the outlet shop on Valencia, and give them the style and cut numbers found on the sewn-in label. Tell them what color you'd like, and they'll tell you whether that can be done for you. I've yet to have them say no. The clothes arrive in a couple of weeks. Returnable if you somehow don't like them after all. I've never needed to return anything. And it's great to support a locally owned company, everything dyed and made in San Francisco. Oh, and there are some bargains to be found in the outlet, and it's a great place to try on samples of the new season's clothing. read more

I know the moment I learned about this company, was when I had purchased a Cut Loose dress from a consignment shop in San Jose. Once I got home, I researched the company and discovered they are local to SF! Made a trip specially to check them out. Located walking distance from 24th & Mission Bart station. So far I've added more Cut Loose items to my wardrobe, such as a cool scarf, super soft skirt and striped top. Always had great customer service. Today I went specifically for their 1st of the month Friday/Saturday sale. It was totally worth checking out, I'm hooked! For the first time I used their changing room, the communal changing room, it wasn't scary. Till next time, keep rocking these comfy hip styles. read more

I'm so glad that we have the Cut Loose outlet here is San Francisco. The cuts, colors, and styles of the Cut Loose brand of clothing really suit me, and the outlet has a wide selection. The prices are very reasonable, especially when a sale is on (be sure of your selections, though, because many items are final sale). I recently picked up a number of tops in soft, cool, and comfortable cottons and linens that can be worn in all seasons of our SF climate. I must give a special shout-out to Michelle, the salesperson and storekeeper who was there on my recent visit. She was extremely patient and helpful, and even stayed late after the official closing time so that my sister and I could finish trying on some items that we were hoping to bring on a trip starting the next day. (Mission accomplished!) She even found and brought some additional pieces into the dressing room that turned out to be perfect for us. Thanks for the help and the excellent clothing buys - we'll be back. read more

I've loved Cut loose clothes for a while, so when I realized there was a factory outlet close to our hotel I had to visit! I'm so glad we did! We had plenty of time to peruse the racks and I found lots of great things. When the sales lady realized how far we had come, she started bringing in more things for me to try on! Such fun! Not sure when I'll be back in San Fran, but I'm sure I'll visit Cut loose when I do! read more

I had the unfortunate experience of attempting to purchase 4 custom shirts from one of your retailers. 14 days , numerous emails and unanswered phone calls later, I was made aware the shirts were no longer available. Someone who claims to be running a business should return phone calls and respond to emails. I should not have to contact the supplier to find out the blanks are no longer being made. The website shouldn't be advertising and selling things that she can't produce. And she most certainly, should not, under any circumstances, call customers back and yell at them because the process takes 3-5 weeks because the items have to be dyed as they are custom made to order. I am well aware of the process. I have ordered custom made Cut Loose items before, from reputable websites. I am not impatient or ignorant to the process. The process is however, irrelevant if the items are not available. Perhaps had this website owner followed up or made any attempt to communicate, my questions would have been answered. I never received a confirmation email, returned phone call or email. All I had was a 229.00 dollar charge on my credit card. Furthermore, when I called the phone number on her website the voicemail said her name, no mention of a business. She sounded out of it and unprofessional. I thought I had dialed a wrong number. This is unacceptable. Cut Loose should be more selective on who they allow to sell their goods. This is a reflection of Cut Loose and going forward I will not be so trusting and perhaps naive to think it's safe because your name is on it. read more

I love the clothes at Cut Loose! So comfortable and flattering with great colors. Even more I love Joan the salesperson. She helped me find my sizes and suggested different pieces with ideas how to layer them. It was such a fun shopping experience. I'll be back! read more

Update 2/11/07 Okay, I still love the clothes, and granted it was the first day of their huge sale, which should not be missed if you are a fan, BUT, I do have a problem when the employees are behind the counter talking about a customer, even though she was a freak. You're supposed to wait till the other customers leave, before you start talking about them! The same employee, when she came out form behind the counter, to tidy, very loudly said to a co-worker that she couldn't believe how messy a certain area was, and can you believe people would do this? Yes, I can, we see it all the time. I may not be so inclined to go back if she's working. Great shop for deeply discounted cut loose clothing. Monthly, they have extra sales. I'm not sure of the actual discount, but my best guess is 1/2 off. The racks are always full and there is always a good selection of colors and sizes. Lots of cotton, linen, and tencel. Mostly drapey, comfortable clothes. read more

Made a special trip here today. I fell in love with one of their tops that I bought recently at Cabaline in Point Reyes Station (see previous review). Not a huge selection but enough that I found two comfy tops. As the name states Cut Loose is just that. If you prefer tight, clingy clothes than this is NOT the place for you. If you'd rather have cottony clothes that come in nice colors that drape than this is your place. Not cheap. Since it is my pre-birthday I splurged. I ended up spending around $75 for the two tops. But unlike some cheaper clothes I buy and never wear (ie mostly things I think I will wear some day when I lose those pesky pounds) these clothes fit now! read more

I love this shop and go often, when I in the city. Clothes are well displayed, lots to choose from and you can often custom order a particular style in other colors. If you like their brand, this is a great place to find their clothes at an excellent discount. Check it out! read more

I really like their clothes. I try to go there to their sale on the first Fridays and Saturdays of the beginning of the month. They have a backroom "seconds." I usually find something to buy. Yes, there may be a slight flaw, like a tiny hole to big holes, depends on how creative you are at mending or hiding the flaws. The price is right, from $5 to no--more-than $30. I saw this great blazer, but it was $30. It was very worth it, but it was out of budget. If you like organic, cotton, and simple designs-this is your place. read more

It's a great outlet store. Prices are deeply discounted but not all sizes and colors are available since it is an outlet. I go at least once per year! read more

This is definitely my favorite outlet store. The brand is fantastic. Everything is pre-shrunk, and the materials are wonderfully soft cottons and linens in a huge array of excellent colors. This is a nice relaxed brand... Nothing too crisp... Stuff you want to wear because you know you'll both look and feel great in it. The front room has the new season's offerings at 15% off normal retail, as well as some onesie samples that didn't make the cut. The once monthly backroom sale includes seconds at excellent prices. This place is as good as it gets. read more

Attention all fans of Cut Loose...50% off already marked down items..Still beautiful things to choose from.

LOVE this no frills store with GREAT, helpful, and kind sales ladies. Clothes are a wonderful deal and it's fun to find one of a kind items here too. read more

Good variety of linen and cotton clothing here, but not always what I consider to be outlet prices. If you know your prices you can make some great purchases. Sizing is a little tricky and not as predictable as most other lines. Put your name on the mailing list to get notified of sales. read more

Nice small place with a ton of very good deals. The dressing is one large common room so you need to put your worries about being naked in front of strangers aside. They offer a frequent shoppers card which is a nice touch. read more

It's worth checking here at least every season. Sometimes I find the colors drab or weird, but usually there is something cute worth buying. Their pants seem to be cut differently than other brands and don't often fit me, but such is life. I love the natural fabrics and interesting prints. The sales ladies are very helpful. read more

I have tried contacting these folks for over a year about their decision to STOP MAKING XS in the fall tencel collection. They do not return phone calls or emails to customer service. Everybody says "buy american". WHY? when the customer service STINKS! They won't even make XS as a custom order when you offer to pay more? They won't reply to emails or phone calls. I'll just find another company that is more responsive to my money in an economic downturn. Clearly they are too well off to bother with customer requests. read more