Such a beautiful office I've been going to this eye care office for years and have always felt so…read morewelcomed and cared for. Gisselle, the office manager, is incredibly friendly, personable, and efficient, and Dr Tabiza always takes her time to address my concerns and explain everything thoroughly. I truly appreciate the care they provide and highly recommend them.

I had a very disappointing experience with this ophthalmologist's office. From the moment I started…read morechoosing glasses, I felt rushed by Dr. Tabiza and pressured into making a purchase of glasses rather than being guided through the process. There was very little patience, no real explanation of my options, and absolutely no effort to make sure I felt comfortable with my decision. The customer service was extremely poor. I felt disregarded and unimportant. The interaction felt cold and transactional, as if they only cared about making a sale rather than providing quality patient care. I left feeling frustrated and unhappy with the experience. Choosing glasses is an important decision, and patients deserve time, guidance, and respect -- none of which I received here. I cancelled my glasses that I ordered the following day, due to the pressure I felt in the office. No thanks, never coming back.

I have consulted many optometrists over the last decade, but no one could solve the puzzle of my…read moreprogressive glasses -- until I found Dr. Ashcraft. The progressive glasses he delivered offer a remarkable clarity, in both near and far vision. It's also been such a relief to experience the seamless transition between different focal distances. I no longer have to move my head around to find the right angle to see something, everything comes into focus instantly and without effort. Dr. Ashcraft took considerable time to understand my needs and preferences, and demonstrated knowledge, expertise, attention to detail and a firm commitment to finding the right glasses for me. It's clear that he is not just highly skilled but also genuinely cares about his patients' well-being and satisfaction. I am delighted to have discovered his practice, and absolutely recommend him should you be in need of expert eye care.

No question that Dr Ashcraft got my prescription for my glasses better than any doctor in the 50+…read moreyears I've been wearing glasses ...Best overall eye-health and vision correction ever!! . Dr Ashcraft really listened to my specific needs when prescribing my glasses ... took alot of time to make sure my needs were met and to get everything right . His staff is kind and thoughtful. And when my husband was having issues with his vision, Dr Ashcraft was familiar with and worked with the best practitioners in Los Angeles and referred us to the right team for the special needs of my husband (and those professionals had only great things to say about Dr Ashcraft , so I know we are always in good hands )!!!!! They also carry a large selection of frames at a variety of prices so when it came time to get new glasses, I was able to have a range of choices to fit my budget !

Del Rey Optometry has been my longtime optometrist and they've taken great care of my eyes over the…read moreyears. Back when I wore glasses, I really appreciated everything that went into the eye exams, prescriptions, fittings, and follow-ups. I had LASIK during the pandemic, so now I mostly come in for my annual eye exams and cross my fingers that everything still looks perfect. I was there just about a month ago and I'm happy to report that all is well. The staff is professional and efficient. Here's hoping I won't need glasses again for a very long time... but if I ever do, I'm glad I already know where I'll be going.

I can't rave enough about this optometry practice! I was…read moreable to schedule an appointment easily (flexible hours), the staff was incredibly nice and welcoming, and the office was impeccably clean. I met with OD Anna, and she was amazing in explaining my eye issues and very informative about the course of action to take to improve my vision. (Which was nice since the last optometry office I went to didn't explain anything at all & just wanted to upsell me). Chris was invaluable and comedic in teaching me the process of inserting contacts, and I feel like a pro now, largely thanks to his instructions! I would highly recommend coming to this office!

I can't believe I haven't reviewed this place yet! We've been coming here for years. Dr. Uyeda is…read moreexcellent and strikes the perfect balance between friendly and professional. A true standout is Andrea. Every time we walk in, she remembers us and the details of our past optometry needs, which is always impressive. She's patient and gracious with our many questions and less-than-straightforward requests, and it's clear she knows the business inside and out. She also has a great eye for frames and consistently helps me find the perfect glasses and sunglasses. Overall, this office makes annual eye exams, choosing glasses or sunglasses, and navigating insurance feel easy and stress-free. The location is also very convenient, with easy parking- and on Saturdays, the nearby farmers market and local activities make it an especially nice visit. Everyone here is wonderful, and Andrea is a big reason we continue to come back!

The best optometrist Dr Kayla and team work here! They are so good, I travel from Palm Springs for…read moremy exams and prescription lens needs. They have a great selection of beautiful frames also. My little grandchildren who live in LA will be going to Dr Kayla for their eye exams - that's for sure!

Liz and Kim came in clutch! I had just arrived to LAX and a screw came off my glasses causing the…read morelens to fall off. I had to drive to Las Vegas and thanks to these ladies helping me find a new screw and fixing my glasses, I was able to safely get home. Excellent costumer service.

I have been here twice, both times with my sons to get their eyes checked. Let's jump right into…read morethis review. This location is inside the Westfield Shopping Mall located in Culver City. It's near the JC Penny and Sheik, first level. Pros 1. Large LensCrafters with a variety of eye wear options. 2. Online scheduling available. 3. Staff is very helpful and professional. Cons 1. The waiting area for exams is small. There are four single seats available. The chairs were not clean. Food and hair stuck in the creases/folds. Not to my standard or liking. I had to bust out my Clorox wipes and wipe those chairs down before we all sat down. 2. Eye appointments are booked in 20 minute time slots. That isn't sufficient in my opinion. Appointments run into other appointments. Rush. Rush.Rush. 3. Not enough staff to assist with ordering glasses. You get rushed through to wait on someone to assist you with placing an eye glass order. Everyone in my family weara glasses, all three of us. I would be that customer that you are waiting on because all three of us is getting new eye glasses. My complaint is for people like me to avoid others from waiting extended periods of time. Overall, I was satisfied. The staff and optometrist saved this experience from going left. However, I don't believe, I would return. It isn't a hard no, but, I expected more, especially on the second go around. I can give grace - once, but not twice. The location needs better cleaning protocols for their waiting area and additional staff during peak hours.

So, I went down to Torrance, post dental visit, to help my pal Bobby pack up his house for the…read moremovers coming tomorrow!!! Unfortunately, my sunglasses disappeared in the morass of "unpacked moving boxes"... "No good deed goes unpunished" I giggled to myself. Anyway, I drove here to buy a new pair. Ofc, my friend assured me he would find them BUT, alas, he didn't FIND THEM & I had to leave. So, I was helped by Heidi, who did a splendid job with the entire experience!!! Sam ( the man who makes magic with eyewear), was delightful! And my new glasses will be ready later today or tomorrow morning. I've been coming here for years and I never have a bad experience. I highly recommend it and there's plenty of parking ... Complete Eyewear is a small business that lights up the west side! And the prices are reasonable and plenty of options to choose from.

This place is great! Walked in on Friday and was greeted by heidi! Told me to pick up some frames…read moreand then went to an eye screening by Dr. park ( i think that was his name) he was very thorough and quick! Great experience I was in and out in less than 30 minutes and came back on Monday to pickup my glasses. 10/10 highly recommend!!

Ingrid & Melvin are a dream!! I came in for an eye exam and the doctor gave me trial contacts. I…read morehad difficulty seeing out of one eye, so I came back and received a different prescription. Ingrid & Melvin were wonderful throughout the entire process helping with my prescription, ordering my contacts, and making sure I received the correct lenses. Great customer service!!

Experience was great and customer service was awesome. Just be aware that they are put out network…read morefor most insurance especially VSP so if you want to save money and utilize your benefits, this is not the way

Great service! The owners are wonderful. Took care of me in a jiffy. Very efficient experience.read more

We've been getting our eyeglasses and annual checkups for the last three years. Great service and…read moredecent selection of frames and lenses. It's great to still have professional service within a small town atmosphere with people who really care.

I'm honestly blown away by JINS. I've always just gone through my optometrist for glasses, and this…read moretime I was quoted around $700 for a frame (granted, it was a nicer designer one), plus another $550 just to add my prescription--even after insurance and basic upgrades like blue light filtering. It felt insane. Then I found JINS randomly strolling down abbot kinney, and the difference is unreal. Their frames are actually stylish and super affordable, but the craziest part? The prescription lenses are INCLUDED for free. No hidden fees, no add-ons stacking up.. I even added a rosy cheek tint to my lenses for about $100, which I've literally never seen offered anywhere else. Such a unique touch and it actually looks amazing in person. It feels like they completely rethought how glasses should be priced and designed. Super innovative, transparent, and genuinely worth it. I don't think I can ever go back to buying at the optometrist!!

I purchased a pair of glasses for my 11-year-old son in September 2025. The young woman who helped…read moreus at the time was friendly and professional, and the glasses were ready within an hour. My son loved them. A couple of months later, one of the screws on the frame loosened and fell out. We returned to the store, and the issue was fixed within about 20 minutes at no charge. The woman who helped us was polite and helpful. Unfortunately, the same issue happened again. In January, the screw loosened once more, causing one of the lenses to fall out and break. This time, our experience was completely different. The man assisting us showed no empathy or apology despite this being the second time we returned for the same problem. Instead, he blamed my 11-year-old son, suggesting he didn't know how to properly wear or remove his glasses. His tone was condescending and dismissive, which was unacceptable. We were told the lens needed to be replaced at a cost of $90, were promised the glasses would be ready in 30 minutes, and that we would receive a text when they were ready. After waiting over an hour with no text, we returned to the store only to find the glasses had been ready but no notification was sent. To make matters worse, the same employee again lectured my son on how to wear and remove his glasses, stating, "Glasses only belong on your face or in the case, nowhere else." He then added that if we returned again with issues, there would be additional charges, as if he were doing us a favor -- despite us paying for a replacement lens and dealing with repeated defects and poor service. This employee's behavior was unprofessional and far below the standard of every other staff member we've interacted with at JINS. I've been a loyal JINS customer since purchasing my first pair in Osaka after graduating college, and I've recommended the brand to others, including my son. Unfortunately, this experience has shown me that I can find better quality glasses and far better customer service elsewhere. JINS has lost a loyal customer.

I recently had a very pleasant experience! Everyone working here is kind, helpful and very…read moreknowledgeable. The office is clean, modern and my appointments are always on time. Marisol is so helpful every time I need to order new glasses. She helped me pick out about 5 styles and then helped me find the cutest glasses! It was like having a friend there to help you decide which glasses looked best! I'm happy to be a patient here :)

Had a great experience here to get glasses for some slight near-sightedness that developed after…read morehaving Lasik over 15 yrs ago. Very friendly staff and Dr. Lara was very nice and knowledgable. I definitely recommend coming here. Since getting and using the glasses here for driving the slight blurriness and flaring of headlights I was experiencing is totally resolved.